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Matthew Baker

Reviews

Average client rating
4.8/5 From 53 Reviews

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Paul was fantastic to work with and I have already recommended his services to friends and family

Rohan
06 September 2022  

 

Great service - very approachable

Nigel
16 August 2022  

 

Paul has been great through the whole process from start to finish, quick , clear and readily available via either phone and email.
He put forward viable options and helped us with multiple loans which we feel gave us the best value.
Excellent professional service and a great person to go with it

Stuart
21 July 2022  

 

Nicholas
04 June 2022  

 

Scott
27 May 2022  

 

Can't even begin to explain how grateful I am for everything that Matt has made happen for me.
Matt was able to make my dream a reality by helping me move out of the rental I had been occupying for 9 years and into home ownership, something I thought would never be possible for me!

Matt and I had initial discussions in November 2021 in regards to the possibility of moving into home ownership as I had received some money from my late Mum's estate. Come March 2022 Matt was able to secure me a spot in the First Home Loan Deposit Scheme and now in May 2022 I can proudly say I have moved into my first ever home!

Matt was beyond helpful and supportive every step of the way and was always happy to answer my multiple questions a day and completely took the stress out of buying my first home.

I would definitely recommend Matt in a heartbeat to anyone looking for a Mortgage Broker!

Jessica
22 May 2022  

 

Ours was a retired person's loan, which of course made it more difficult!
Phil was fantastic, taking through all parts of the process, was available to us at any time.
I doubt we would have proceeded, if not for Phil's help.
Exceptional service, which was much appreciated!

Thomas
13 May 2022  

 

Paul Egan is an absolute professional - I will continue to engage his services into the future - thank you!

Julie
27 March 2022  

 

Nicholas
01 February 2022  

 

Our SmartLine advisor was easily contactable and patient with us throughout the process. We really appreciated his knowledge and guidance.

Pierre
22 January 2022  

 

Brilliant service from Paul under some rushed timelines. Always available to answer our questions and knowledgeable every step of the way. Made a very complex process easy and understandable.

Geoffrey
23 December 2021  

 

Melinda
04 December 2021  

 

Paul was just fantastic. He helped me in every step of my property journey and was always able to help. I also told me friend about Paul and he also helped him buy his first property.

Trent
06 November 2021  

 

Matt was fantastic, and helped us achieve exactly what we needed to do. Was always contactable and available for advice and recommendations. Have already had my daughter speak to him.

Gavin
27 October 2021  

 

Paul Egan was very patient with me and did an excellent job finding the right solution for my needs. He was always prompt in responding to my questions and kept me updated throughout the process

Krishna
20 October 2021  

 

Asha
05 October 2021  

 

Cant speak highly enough of Mathew Baker and the support he provided during my loan process. Professional, prompt and informative and would highly recommend Mathew to anybody looking for a home loan!

John
30 September 2021  

 

Richard
22 September 2021  

 

Cannot say enough great things about Matt. He made this whole process stress free and provided amazing advice. We really appreciate the time he would always give us.

Matthew
05 September 2021  

 

Colin
01 September 2021  

 

I could not rate them highly enough. Efficient communication and guidance through the whole process. It was very reassuring to have Matt from Smartline on our side.

Christian
31 August 2021  

 

Andrew
11 August 2021  

 

Professional, prompt and knowledgeable service. Thank you Paul E.

Kenneth
24 May 2021  

 

Paul was extremely punctual with his replies and educated on everything I had to ask him

Sam
18 May 2021  

 

Martin
30 April 2021  

 

Matt was a great help and communication was first class throughout the process

Nicholas
15 April 2021  

 

Christopher
13 April 2021  

 

Great advice - quick easy information. All conducted in a professional manner

Stuart
26 March 2021  

 

We have been working with Matt Baker during a very challenging home loan process, which saw us purchase house and land in Torquay only having to sell our land and purchase a new block. Matt’s been supportive throughout, and we would recommend him.

Tom
09 March 2021  

 

In what was an unusual/challenging set of circumstances, my advisor went above and beyond in efforts to secure my new loan. I was very satisfied with the outcome, new lender and the new interest rate.

Helen
19 January 2021  

 

Anna
15 January 2021  

 

Thought-out the whole process my advisor was more then helpful! Went above and beyond, he made it so easy and considering it was my first house he made it all very manageable

Dylan
22 December 2020  

 

Antoine
16 November 2020  

 

Very happy with Matt's customer service especially during Covid pandemic, always communicated and updates through email or phonecalls also through the process.
I will keep his number for future references, Highly recommended.

Stuart
05 October 2020  

 

Matthew did a great job at getting my finance organised, I had a somewhat complex financial portfolio and Matthew worked at getting a solution on the table.

Nathan
07 August 2020  

 

Thank you Matt for your very prompt service and always keeping us up to date with where our loan application was at. I would recommend your services highly!!

Leena
22 July 2020  

 

Lisa-Jane
09 June 2020  

 

Cathy
08 June 2020  

 

Matt is very pleasant to deal with, he throughly researched our options and found us a better deal for our Homeloan.

Nicole
16 April 2020  

 

David
14 April 2020  

 

We found our adviser Matthew Baker to be very attentive, with customer service skills. We had some quite challenging things arise during the set up of our loan, and Matt was always quick to follow up with real urgency.

Tom
11 November 2019  

 

Personable and easy to engage with, providing a personalized approach.

Ellie
09 November 2019  

 

I know the mortgage offer was a draft offer, the offer rate did change and this should be highlighted during the reviews and the credit card bonus points should be included in the deal.
Otherwise I don’t want the Macquarie bank credit card, it just impacts my credit rating with an extra credit card.
Overall excellent service and Matt did a great job.

Kumaldip
03 September 2019  

 

Jessica
31 August 2019  

 

Matt went above and beyond my expectations and has secured my future for myself and my children. He has done more than given us a house loan. He has given us a positive future.

Melinda
13 June 2019  

 

Matthew
28 May 2019  

 

Matt was friendly, courteous and kept us well informed throughout the whole process. No request was too hard. I'd highly recommend him.

Kate
08 March 2019  

 

Matt Baker was very accessible and professional. He worked hard to find the right option for me and was very customer service focused. Would recommend him strongly and do business with him again

Dean
31 January 2019  

 

very prompt and efficient
good communication throughout the process

Nigel
27 December 2018  

 

Nathan
13 December 2018  

 

Everyone at Smartline is friendly and extremely helpful. we have been clients for over 14 years. Thank you again for your great service and friendships.

Paul
12 December 2018  

 

Matthew was professional to say the least, we are grateful for all his hard work!

Steven
03 December 2018  

 

I was hesitant about discussing my requirements with anyone at all, but Matt was immediately reassuring & helpful from the very first phone call.

Mararget
13 November 2018  

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