Reviews
Average client rating
4.9/5 From 217 Reviews
Thank you David for providing sound advice for my situation without thought of immediate financial return. Much appreciated.
Extremely happy with the service and knowledge that Mortgage Choice provided. I am happy to recommend.
We are grateful to David and his team for their excellent service to secure a home loan for us. Our experience with them was great and highly recommended.
Ursula was amazing. Her communication was clear and timely. Knowing that time was of the essence, she took the time to call on her weekend family holiday to advise of the progress. Highly recommend her services.
My loan application was not straight forward and my adviser did a lot of negotiation on our behalf to secure the loan. We were very pleased with the result.
Urszula was amazing to deal with from start to finish. She was very patient with us during some tricky lending situations and was always contactable on phone or email. We will definitely use her for all our future purchases and we have recommended her to friends and family.
I had anther great experience again. My adviser navigated me through all the steps and options available to me and sorted out the roads blocks as they come up. I felt like I was in a team that could sort anything out. Really happy.
I had anther great experience again. My adviser navigated me through all the steps and options available to me and sorted out the roads blocks as they come up. I felt like I was in a team that could sort anything out. Really happy.
Looking forward to years of working with Urszula. Has been helpful at every level
David has performed above and beyond in every aspect of securing finance for our recent home extension - not only has he been highly professional but also efficient, responsive and very accommodating. We often recommend David's mortgage brokering services to friends and family.
Wow can I just say how Happy we are with the Service we received from Urszula Helac.20/10!!! Urszula was always happy to help and went above and beyond our expectations.
Thank you Urszula and we will definitely be using your services again
David McManus was completely incredible from start to finish. As first home buyers, we had many many questions and David explained everything to us in such a clear, digestible way. We feel incredibly happy with the product that we have ended up with following the information and recommendations that David gave us. Michaela from his team was also a brilliant communicator and kept us up to date with the whole process. I’d absolutely recommend David & look forward to reviewing our product with him later down the track!
Good service would recommend
Loved how easy it was working with Smartline staff Dave & Michaela, they made everything so simple. Would 100% recommend Smartline to all my friends!
My wife and I have dealt with Smartline for over 15 years, and we have always been very happy with the service.
Thanks to David and the team at Smartline, they have once again made the complex, simple. We really appreciate the time and effort that the team put into our re-financing application.
David was always available, supportive and responsive to any queries or concerns I had.
David was always available, supportive and responsive to any queries or concerns I had.
David has always provided an excellent and prompt service. I appreciate his unobtrusive no-fuss style.
David and his team were fantastic to deal with. They were very patient and ensured we fully understood things throughout the process
Can’t thank David, Michaela and Sharon enough for all of their assistance in our refinance. Not only were the rates they obtained for us amazing, their support and customer service was very much appreciated. Would highly recommend to others!
Always very efficient and always keep in touch with what is going on. They always respond very quickly to any questions or issues.
Great easy experience
Exceptional service and attention to detail from the team working on my mortgage review. I first used Smartline three years ago and had no hesitation in returning to use their services again now.
David provided excellent service. He was always on top of the situation and kept us informed. It took all the pain out of the process.
David and his team were fantastic. Made the whole process very easy and great result.
Many thanks Sharon & Dave for your excellent service
Smartline provided a great service. David was unfailingly prompt and responsive to our needs.
Fantastic service! Many thanks to David and Sharon.
David M was easily contactable. He was able to work to a set timetable to achieve settlement. He offered a few package options that were competitive with information available online from other service providers and banks. Follow up service has been offered and is happy to continue to review products during the term of the loan to achieve savings for myself and an ongoing income for himself through commissions or through whatever structure a broker earns income.
Overall a good service
All good
David, Sharon and Michaela are fantastic. They are responsive to both online and phone enquiries, with a fast turn around. This helps to alleviate some of the stress felt when trying to secure a loan or refinance.
David and the other staff at Wembley's Smartline were very helpful in getting me into my first home.
Nothing was to much trouble. We felt David really cared about us. He went well and truely above and beyond for us.
The personal information given making the things happen was %100 professional
I wouldn't go any where else and have recommend David and his team to all my friends. The process was so easy and everyone was very helpful
He is very efficient and good. I found him as
1. He is pro active
2. Explain financial jargon in common language without distorting the original fact
3.Explain well the limitation and opportunity for a given choice
4. Post settlement follow up
5. Readily contactable
I was very happy with David's service ! he was informative & helpful.
David did a great job, always responded quickly and to the point.
Would highly recommend
David did a great job, always responded quickly and to the point.
Would highly recommend
David McManus and Sharon Suckling and the whole Smartline team assisted us with the set up of new loans and changing banks. They came up with the best solution and worked to try and make quite a daunting and long winded process simpler and relatively hassle free for us. We were also kept informed of the process every step of the way. Thanks a million. I would certainly recommend you guys and in fact we already have.
David was punctual, friendly and professional, he made recommendations that exceeded our expectations and secured what we needed in a very timely manner. We are very happy with Smartline\'s services.
Julian & Nicky Croudace
We\'ve used Smartline for all of our housing loans since we purchased our first house over 15 years ago. Three houses later we continue to use Smartline for our housing loans as their service continues to be reliable and their staff are so friendly and accommodating. We will continue to strongly recommend Smartline to all of our family and friends. Keep up the great work work! Kind regards. Melissa and Jamie Morphett.
David was excellent. Very helpful, kept us informed at all stages and got us a great deal. Couldn\'t be more happier.
David and his team worked very hard to achieve settlement within a very tight schedule and were instrumental in escalating my situation with the bank with urgency. They also followed up with the bank after settlement to get a better interest rate locked in for the loan.
Thanks Smartline.
Paul B
David and the team at SmartLine have always been very helpful and make the whole process of purchasing a property much easier. We\'ve used them a number of times in the past and will continue to use them in the future.
We have been extremely pleased with the professional and timely service that David and his team of experts provides us for our home loan solutions. We have been using David\'s services for over 10 years now and believe that there is no one more knowledgeable in the area. Thanks once again David, I look forward to working with you again in the future on our various loan needs.
We liked that David made it so simple and explained everything to us. Ours was quite a complicated situation and I don\'t think we could have found a lender ourselves.
Going forward I hope Smartline stays in touch and advises on good homeloan deals and whether it\'s a good time to change or not.
David, once again, provided a quick, hassle free process to getting approval, and then got a deal that couldn\'t be beaten! We couldn\'t have been happier with the outcome in securing our dream home. Thanks David!
We would like to thank both Sharon and David for all their help. Sharon was fantastic, she made the process easy and was always available to assist where need. Would highly recommend them to friends and family.
David was prompt, professional and unbiased in his advice to us. His staff were punctual and this timely approach has secured a refinancing arrangement (over the Christmas period) that has made significant long term benefits to us whilst maintaining flexibility for future development. We would gladly recommend Smartline to others.
David and his team were consummate professionals in the attitude, knowledge and expertise. I was impressed with david\'s industy knowledge and his capacity for identifying potential issues and smoothing the process in advance. David\'s guidance and support was invaluable and I have no hesitation in recommending him to anyone looking to finance either residential or investment property. Thank you David!
David and his team, were very helpful, knowledgeable and responsive to any questions that I had. I would most definitely recommend Smartline and particularly David as a mortgage adviser.
Great work from the team kept me informed and updated through out the whole process happy to recommend any friends or family
My wife & I have been dealing with Adam for several years now, and have always found Adam to very easy to deal with, has put our interest first in choosing the correct product for our requirements. We continue to recommend Adam to friends & family, and also to clients of our construction business.
David is very helpful, upfront and a straight shooter!
I was very happy with the service :)
David and his team were fantastic and made the whole process very easy. Thank you Smartline
David and the team were extremely approachable , friendly , exceeded all of our expectations and definitely went the extra mile to get finance for a difficult loan . A big thanks for all the help and a very smooth settlement . Regards Brandan Holland and Karen Sampson , brilliant .
I have never purchased a house before, and so have only ever heard of others\' tales of how it is one of the most stressful things you\'ll do in your life.
However when I finally did take the leap, and used David McManus, I found it the polar opposite - I never had any problems, the transition was seamless, and there were never any surprises or \"OS\" moments. He even took the time out to make his way to my house, to cater for our timetables!
David and his team did a superb job, and I couldn\'t be happier! Thanks for all the hard work!
Adam was extremely helpful and I have recommended him to one of our friends.
The service I received from both David and Sharon Suckling his assistant was second to none. My loan was approved in record time, any phone calls or enquirers were answered promptly and efficiently. I would highly recommend their services to all my friend, family and customers. It\'s good to see old fashion customer service is still present in businesses in australia. 10/10
We have used smartline a couple of times now., and I must say they have been excellent
to deal with.
A big thank you to Adam Kay for doing such a great job, keeping us informed from start to finish..
Many thanks
Very happy with the service. Thank you David and team for everything, much appreciated
David was great to deal with. From the initial meeting right through to settlement David was understanding and informative and always happy to answer any questions. We ended up with a great deal and are very happy with the service.
We have had several dealings with Adam & Smartline, all have had good outcomes.
David provided seamless service with great efficiency
Many thank to David, Sharon and Michaela for their assistance in securing our third loan through them. David and his team have always been so helpful to us from initial enquiry to settlement and beyond. They definitely take the stress out of purchasing property!
David was very thorough and patient in explaining all the inquiries that we had. He is very professional and we would strongly recommend him to our friends and family.
Sharon and Michaela had also been supporting us and communicating with us efficiently throughout the whole process. Great team work!
We have dealt with David for some time now and he is such a pleasure to deal with :) We would not hesitate in recommending David to anyone as he is knowledgeable, friendly, talks on your level and always has time for you. He has always done the right thing by us in everyway.
David and his team were a great help
David ( and his exceptionally capable assistant Sharon Suckling), provided us with outstanding dedication and service, both on our own personal financing options, but also with a referral to one of my staff , who ended up having some very difficult loans to finalise. It was never an issue to either speak to either of them personally, or if needed to have them visit at home or at work.
Cannot recommend them highly enough.
I dealt with David\'s assistant in Michaela Jackson and she was absolutely wonderful in her manner and in promptly dealing with the request of a new home loan. Very professional and very helpful. I would totally recommend to family and friends the service that I received.
Adam was completely thorough and forthcoming with answers to my questions and queries, it was noted that many of his responses were after hours or weekends. Great service, will be using smartline again for my 3rd mortgage shortly. Many thanks.
I was persuaded by an employee of a big four bank to let them try to compete for my business. I advised that I was very happy with my broker, but I would afford them the opportunity. What a mistake and one that I won't make again! Dealing with the banks direct is really not worth it, time consuming, frustrating and ultimately they were unable to deliver on any of the promises made. I have and will continue to recommend David's services to anyone who needs a true professional to assist them. Lesson learnt!
David McManus of Wembley Smartline gave us the confidence we needed to take the calculated leap in buying our new home. David was recommended by his recently retired collegue, and family friend of ours Neil Pinner. David met us at our convenience and his attention and logic won us over to continue getting our home loan through him at smartline. Throughout the process he anticipated every step and every potential issue. He was brilliant on our tight deadlines for settlement and tricky bank loan timelines. I could not have asked for more care and attention and we are so happy we chose to go with a mortgage broker.
David was very easy going which made my wife & I feel at ease with him. We found David very professional and discussed a number of option to discus and choose a solution which meet our need. My Wife and i would both recommend David to our family, friends and people we work with.
I love smartline service. My Morgage broker did very amazing job. He always gives a good advice to choose our loan. He is very reliable person. I would strongly recommend smartline to my friends and family.
great service once again, well done team
Adam always responds promptly to emails/phone messages and is extremely helpful in relation to all queries about my mortgage. After the loan was approved Adam has continued to provide assistance when we have any questions about it. I would recommend Smartline to others.
David has given a very excellent service to us during our first home loan process. As a professional, he was very helpful in advising the best home loan option and keeping us updated in regards of home loan requirements. Excellent job, David!
This is the third time I have dealt with David and his team and he has always been completely professional and I would recommend Smartline, and Davd in particular, to anyone wanting a expert in the finance area.
I am very happy with the smartline services. From my first meeting with my smartline adviser, who I believe worked out the best loan option for my situation, through to getting a suitable loan extension I was looked after very well. My smartline adviser always responds to me immediately and keeps me updated with what needs to be done, timelines, etc. So far there has not been a question my smartline adviser couldn't answer. But the best thing is that I feel my smartline adviser works in MY best interest and not in the interest of a preferred financial institution like some others. I am completely satisfied with the smartline service and will happily recommend smartline to anyone I know. Thanks for all your assistance and keep up the good work.
This is the second loan we have had through Janelle Moodie and we are very happy with the service she provided, would also like to thank Sharon Suckling for her assistance while Janelle was on leave.
Thanks David for being very professional and making this first home process much easier than expected.
David was helpful and professional. I have already recommended his team to two of my colleagues. Thank you. Kind regards, Joo Choi
Thankyou David McManus for all your help and expert advice. You went over and above the call of duty, I am very appreciative. Thankyou again. Nadine Walker
Thank you to both David and Michaela for alway being so helpfully and friendly
Cheers
Bron
David and Michaela provided my wife and I with exceptional service which gained a succesful outcome to get us back into the property market. I must say that even if we were not succesful David definitely went above and beyond what I would reasonably expect that a broker would. Thank you David.
David was always available to talk us through the options and provide us with the information we were seeking.
David was amazing from the start! Nothing was ever too much trouble, which at times unavoidably included after hours contact plus weekend texts or calls. He was very knowledgable with the financial products presented, always able to ascertain the best choices for us, delivering it in an easy to understand and controlled manner. A true professional, solid family man, and all round good bloke. Look after him Smartline. Regards,
Andrew Longwill & Katrina McKinley
Dave and his assisstant Michaela went above and beyond to get our loan and settlement over the mine in the tight timeframe required by our sale and purchase process. I would recommend Dave any day of the week.
Happy through & through with the service we received & continue to receive. Will definitely use David again.
Always helpful, friendly, informative and prompt service.
Once again, I greatly appreciated the efficiency of Dave and his team!
DAvid was very professional and helpful. I couldn't have asked for better service.
David was able to determing the most effective and timely course of action to meet my requirements.
awesome!
I think David went beyond the call of duty. When we were stuck for funds due to the premature freezing of our accounts, David was able to sort things out.
I have recommended David to all my friends and family. As a first home buyer, most the loan process was foreign to me. David explained everything clearly, kept me updated on the progress and went above and beyond to make sure everything ran smoothly. I will certainly be using his services again. Thank you
We had been banging our heads against the wall with our bank and bank manager, getting nowhere with a building loan application. Dave understood our circumstances right away, came up with a solution and helped facilitate the process through til our loan was granted. WE couldn't be happier with his service and would happily recommend him to anyone in a similar situation.
David did a wonderful job for me
The service from Dave and Mikaela exceeded my expectations. Thank you very much you have alleviated a great deal of stress.
We received the very best service from both David and Michaela. They gave a professional service and helped make the whole experience as stress free as possible. will recommend to all.
We were very happy with the great service provided by David McManus and Michaela Jackson and would happily recommend.
Thanks David and Michela. Absolutey stress free. Very professional, friendly team. All the best.
David and Michaela were extremely helpful with the loan application process. Their knowledge of the process and ability to smooth over the issues that arose gave me a high level of confidence in my decision to engage Smartline. I would recommend them to anyone, I have already.
All went smoothly and I had no need to worry about anything. If I had a query I either spoke to David or his assistant Michaela Jackson. They knew exactly what was going on. If I sent an email I received a prompt response. Very happy customer.
David was great, very friendly and professional, a very sincere human being. David helped us to make financial changes that will benefit our and our children's future without the hassle of dealing directly with a bank. We thank him. Bron and Scott
David was great in letting me know of a great rate and getting me switched over with a minimum of fuss
Michaela was very helpful and efficient also.
This is the third time I have used David's services and have been very happy on each occasion with the quality and professionalism of David's work. I have referred him to friends and colleagues and will continue to do so. Thanks again.
Excellent and proactive service. Made the whole process very simple and saved us a lot of money.
David was a fabulous help in having our new home loan sorted,he was friendly and very personable.He has made the process of buying and moving house an easy and stress free exercise. Thanks David
I am very happy with the service. I do not think you can actually put a value on the benefits of having a capable broker assist with the whole process. Being a first home buyer the process was naturally daunting, to say the least. With David's assistance we found a suitable product and managed to lock in a fantastic rate as well.
This is the third property we have purchased with David's help - all of which were done remotely from Malaysia, India and the United States. Right from the very first contact several years ago, David has been professional, helpful, knowledgable about his industry and is always available to clarify concerns and issues. This purchase was a little more complex than the others yet was still managed well every step of the way. David's assistant Michaela was also extremely professional and their teamwork is admirable. Their key strengths are maintaining strong relationships whilst providing timely, comprehensive yet understandable information. Many thanks again for your help.
David and Michaela provided us with absolutely fantastic assitance. We have used them before and would not hesitate to use them for a third time (or more!). Many thanks to the two of you for your unwavering efforts on weekends, evenings, and even on your days off. Your help is very much appreciated and Amanda and I would recommend using you in every instance to our friends. Thanks!
Very happy with service.would be happy to recommend this prompt and professional service. Thanks to David & Michaela
Dave was fantastic (and so was michaela)! I couldn't have asked for anything more. Thanks guys!
I have used the scale where 10 is the best and 1 is the worst. David (and Michaela Jackson) has always provided us with fantastic service and I have no hesitation in recommending David and Michaela
great bloke
David's assistant Michaela Jackson also provided exceptional service and was a pleaseure to deal with - very proactive and accessible.
Both David and Michaela provided great service to me during the whole process. Would definitely use their service again.
Why wouldn't people use such a great service???
My Adviser was flexible and understanding of my needs.
David was very informative and honest - I would definately refer him to others.
Lack of communication re bank expectations and fees
due to being a third party,David was at all times professional and available
Meeting David after hours and in my home made the experience very convenient. I also felt confident in David's ability to identify a loan that would satisfy my needs and be competitive in the market, which saved me time and effort.
David was very helpful and made setting up my first mortgage easy to understand.
Service is exceptional.
Perhaps the banks themselves should ensure that they engage from a more personal standpoint. One moves from one-to-one customer care from the broker to faceless large corporation with no 'go to' relationship.
We appreciated David's help and advice and thought he was extremely knowledgable on the different loan options with various institutions and the one that would be right for us. His expertise in checking the final loan documentation was invaluable and made
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
