Reviews
Average client rating
5/5 From 90 Reviews
Steve was absolutely fantastic. He went above and beyond for us every step of the way. As first home buyers we had very little knowledge but Steve was always happy to answer our many questions. I have no doubt that we would never have been successful in obtaining our dream home if it weren't for Steve's extensive knowledge and his ability to work miracles.
We are so very grateful for Steven Smith and the wonderful service he has provided us. He kept us updated throughout the entire process and no question was too difficult or left unanswered. Thank you so much again Steve, we would not have followed through with this had it not been for your level of attentiveness and the comfort you gave us. Again truly fabulous service.
Was referred to Steve by a mate and has been a fantastic experience.
Steve is professional, knowledgeable and always helpful any day of the week and at times after business hours.
Never missed replying to an email or call and made the application of finance and purchasing our property very smooth and stress free.
Highly recommended Steve
Highly recommend Steve as a broker. My partner and I went in to the process as first home buyers and were largely clueless about applying for a home loan. Steve provided great guidance throughout the process and was always quick to respond to the many questions we had.
Steve is fantastic, we have been going to Steve for his services since we first came into the housing market. Steve is responsive and does an amazing job getting the best outcome for clients.
Steve was so helpful and friendly through the whole process. He went above and beyond not just on the loan we ended up with, but on a few loans on properties we had fall through too.
A genuinely nice bloke He will be our first call when our financial circumstances change again.
Thanks Steve
Steve is fantastic He goes above and beyond to make sure you get the best possible outcome. Thanks for helping me Steve. Would highly recommend.
Couldnt have asked for a smoother experience I contacted Steve in a panic when our dream house came up without any preparedness re our financing. He jumped on to it straight away, was very clear with what was needed and why, let us know what to expect, helped strategise options and potential challenges upfront, and kept me updated daily by phone and email. Steve was very knowledgeable from the get go when it came to our position and options, especially considering a range of complexities surrounding self-employment, lifestyle and assets. He was impressively able to navigate every challenge that arose and find the best bank for our position. And we got the house Without someone like Steve, I have no doubt we would have missed out. My family will be forever grateful.
Steve, my loan broker, was an absolute gem throughout the process of purchasing my house in Adelaide. His expertise and dedication shone, seamlessly handling the loan application and finding the perfect solution tailored to my capacity. Even during the busy year-end and Christmas period, Steve remained consistently online, promptly addressing all my queries. I am genuinely grateful for his exceptional service and highly recommend him for anyone seeking a reliable and supportive loan broker. Thank you, Steve, for making my home-buying journey smooth and stress-free
I have used Steve several times over the past few years and can't speak highly enough about his professionalism and efficiency in following up. He recently facilitated a refinance which settled yesterday and has saved me 1.3 interest.
Thanks Steve
I'm thrilled to share how pleased we are with Steve's efforts. He went above and beyond what we expected, and we couldn't have found a more dedicated and knowledgeable professional. He expertly guided us through the entire process, making it incredibly smooth and stress-free.
Steve's commitment to meeting our needs and securing favorable terms really highlighted his exceptional skills in the industry. We would recommend Steve's services to anyone and are so grateful for the fantastic support he gave us.
Steve was easy to work with and professional from start to finish. Communication was great and his knowledge of product offerings allowed him to set up the product that best suited us. Ive dealt with brokers for many years and Steve is now my go to business.
If you need a no fuss easy experience I would highly recommend him.
Regards
Gerry C
Steve has been a life saver with the recent interest rate increases. He found me a loan with a bank Im really happy with and was always on the ball with reminding me more often than Id like to admit to complete any paperwork. Steve always ensured the paperwork I needed to complete was minimal and made this whole process seamless and stress free. Thanks Steve
Hi Steve,
I wanted to take a moment to express my sincere appreciation for all your hard work and dedication in helping me find the perfect home loan. Your expertise and professionalism made this process so much smoother and less stressful than I ever imagined.
You were there every step of the way, providing valuable guidance and answering all my questions. Your attention to detail and commitment to finding a home loan that met my needs were truly remarkable.
Thank you for supporting me to make this dream a reality.
I would not hesitate to recommend you to anyone in need of a mortgage broker. Your exceptional service deserves recognition, and I am grateful for the experience and everything you've done for me.
Warmest regards,
Miryam
Friendly service top notch. Nothing I could ask for more.
I got my existing home loan refinanced through Steve and the whole process was so smooth and executed in a timely manner. Steve guided and helped us at every step. I high recommend him.
Our experience with Steven was fantastic I am self employed so the paperwork required by the banks was endless, Steven powered through it, updating us every step of the way. Highly recommend
Steve worked above and beyond to get us the best possible rates in this crazy market Were very glad we have him around, FULLY Recommend him Thanks again for everything Steve
Steve was extremely helpful from the get go and throughout the loan process. Steve is an amazing broker and his communication was extremely prompt and made me feel comfortable purchasing my first home.
Steve went above and beyond to make sure I made my settlement date and walked me through everything.
I would definitely recommend Steve to others and will be using him again
Steve is super helpful, organised and an all round excellent operator. Thanks for your help Steve
Steve looked after us even more than expected. It was an absolute pleasure dealing with him from the initial email through until settlement and I am excited to see what the future holds. He is an outstanding broker and made the experience of buying a first home not daunting and totally painless. He recommends the best products, people to contact for other services and is super helpful for the most simple questions through to the in depth stuff needing investigation. Thank you so much
My partner and I had a fantastic experience with Steven smith He made the intimidating process of buying a house a lot more stress free and less scary. Couldnt recommend Steven smith more and we will definitely be using him again in the future
I could not recommend Steven Smith more he has been an incredible support in the process of purchasing our first home. Steve was always very accommodating and made my partner and I feel much more comfortable in this uncharted territory. He was very quick to communicate any developments, in our loan application and just as quick to answer any questions we had trust we asked a lot. I am so greatfull for Steves work through this process he has made something that seemed almost out of reach for us a reality. Couldnt be happier
The dealings and experience with Steve have been perfect Expert advice along with prompt communications for a seamless refinance. Everything was simple and easy. I have already started to recommend him to others Very impressed
Steve provided great assistance in choosing the right loan for my family and I. Excellent customer service and helped us throughout the entire process. Highly recommend.
Very happy. Steve helped me a lot and I will recommend him to anyone. Am very happy client. Thank you.
Steve Smith is a great guy, very professional helpful through every step of the loan process.
We have used him twice now will definitely go to him again for our third property.
Highly recommend you call Steve for your mortgage needs.
Great from every perspective
Steve Smith was my broker and was an absolute champion I had an extremely difficult loan to get approved and he moved heaven and earth to get it done. Would recommend above anyone else
Steve went above and beyond to ensure we met our overdue settlement He answered the phone a million times and made a stressful situation much easier. We can't recommend him more Thankyou Steve
The service Steve Smith from smartline provided us was top quality. He kept up to date through the whole process and any questions we had he had the answer for. The experience we had buying our first home with Steve Smith will never be forgotten 100% we love working with him and cant wait to come back for our next home. We will recommend Steve Smith and smartline to everyone looking to buy there first home or second or even refinance. We would like to thank Steve for his great work and cant wait to work with you again from nathyn and Shauna
Steve was very approachable and offered sound advice and a range of products. Steve is always prompt when communicating keeping us always updated throughout the process.
We have thoroughly enjoyed every step of the process of our home loan with Smartline. Our Adviser Steve always kept us informed with every step and his communication along the way was second to none through our lengthy settlement time. Couldn't recommend Steve more highly and we will definitely use Steve's services in the future.
Josh & Kelly
Steve was handson there to help us with the entire process. It wasn't an easy process but be kept his patience n guided us in right direction.
Steve has gone above and beyond to exceed all expectations for what you’d expect during the process of building your first home. Having approached Steve mid 2021 to assist with our first house build, he was quickly and effectively able to help. Later to get myself up to date with numerous delays from building industry demands, covid lockdowns and waiting/advising me in the right directions to achieve saving goals. We are now officially on the road to both my home build and my partners. Steve’s genuine, friendly and willingness nature is just a small amount of what you will experience throughout a stressful process, Steve will take the stress and confusion out of the picture and correctly guide you.
You won't find a better broker than Steve. He is skilful, knowledgable, prompt, and helpful. His guidance and support over a long period of time was invaluable and we recommend him highly.
Made the process incredibly easy! Steve was approachable and a delight in the process of helping me purchase my first home.
Steve is fantastic. Proactive, high level of customer service. Highly recommended
As a first home buyer entering the market, we could not have been more fortunate to have Steve guide us through this process. Steve was always available to answer any of our questions and always made us feel like we were his priority. He met with us several times, months before we were ready to proceed and moved very quickly when we were ready.
We found Steve to be transparent and clear which provided us with confidence throughout this process. Once commenced we could not believe how easy Steve made it for us.
We would, and have, highly recommend Steve as an exceptional mortgage broker.
Thanks again Steve.
Steve is very professional. He is prompt in all our needs and questions and provided a sound and reasonable financial advise. He made our first home buying journey a pleasant one!
Steve has gone above and beyond for us. We are very happy with the service provided and will go with Him if and when we buy again!! Extremely good!! He was available to answer our queries clearly and responded to our messages and emails really quickly. Steve is fantastic in what he does and we are grateful to have found him.
Steve was very helpful and patient in answering all of our questions and has found us a significantly better home loan enabling us to save $400 a month. Would highly recommend and will be continuing to work with him as we purchase our next home.
Steve was amazing, he went above and beyond to assist us with refinancing our homes, the whole process was very quick and straight foward, he was also quick to respond to any questions that we had.
I couldnt have asked for a better experience.
I will definitely recommend Steve from Smartline to all my freinds and family.
Steven Smith was absolutely brilliant whilst refinancing my new loan. He was extremely well organised, professional and very very prompt. He did all he could in order to make everything as easy and swift for my end of the loan while smashing out all the nitty gritty and securing a great rate for me. I always strongly recommend Steve to all my friends and family as I’m sure his customer base will continue to grow rapidly because of how professional and efficient he is. Once again Steve, Thankyou for everything!
This is the 2nd time Steven has supported my wife and I through refi and each time we've been very happy with the service and advice offered, thank-you!
Great great customer service always kept up to date with everything and Steve works extremely hard to get the goal your after (home loan) even when there’s bumps on the way but gave me a few options and we got there.Highly recommend smartline mortgage broker
I was very happy with Steve he worked hard for me and kept me informed and was always there to answer my questions.
He helped me with the forms and the transfer . He always had time for me and nothing was to hard. I will recommend Steve and the company to family and friends.. Thank you.
Steve was great initial discussion started a couple months earlier and then revisited. Steve was super patient. Having worked with him in a previous job he was super professional and introduced himself toy partner well. I also had a refinance to do at the same time as a new purchase and he made that really simple.I will be using him again and he is already working with a couple of referral cases using him again
Steve was such a support to me during this period of financing my own home loan. He took the time to answer all of my questions and was always available. His advice was professional, considered and he always gave me options. I would not hesitate to recommend him to anyone wanting advice around financing their new home. I can’t thank you enough Steve!
My adviser Steve was extremely helpful every step of the way throughout obtaining a loan. He was easily contacted and great at explaining all my options.
Steve was amazing throughout this process and exceeded all my expectations! He was there every step of the way and made sure I understood everything and made the process a breeze!
I will be telling all friends/family about him
Thank you Steve!
Steve was brilliant throughout the whole process, extremely helpful and readily available.
Steve did a remarkable job in securing the financing that I required, particularly under the changing circumstances in my life at the time. He was prompt about replying to my messages and was accommodating to work around the hours I was availaible.
Steve Smith was incredibly helpful during the entire process of my home loan.
Always went above and beyond to keep me in the loop and made my first home buying experience calm and stress free!
Steve went above and beyond to help me secure my loan. My circumstances were a little more challenging and he spent a lot of extra time researching alternative lenders for me so I was able to borrow the desired amount. I would highly recommend Steve.
Steve has been incredible. He helped me get my first home loan at 21. He always answered texts & emails promptly and no question was too silly for him. Steve has gone above and beyond for me and I would highly recommend him to my family and friends.
Steve was great in assisting me with the preparation of my loan, providing me all the information I needed to make the right decision for me.
He kept me updated throughout the process and was easy to approach.
Steve has been great. He helped work through a few different scenarios with multiple properties, giving advice on them all and poining out the pros and cons of each. On one occasion he even helped while he wa on some days away. Thanks & great work ??
Steve smith our broker went above and beyond for us and really made sure we made the right choices regarding the home loan, he worked around us and was always contactable even on weekends 11/10 recommended
Steve Smith has been nothing but excellent! He's super efficient, professional and very helpful. From car loan to home loan, Steve has done it all! Would highly recommend to all.
Steve treated us like a family and gave best solution that met my requirements. My scenario was so complex, but he handled it so smoothly...
Thanks so much Steve....you are the best..????
Thank you Steve for going above and beyond to help us turn our dream of owning our own home into a reality! Steve thoroughly explored our (not so straightforward) situation and helped us to get the best outcome. He went above and beyond for us!
As first home buyers, we were completely unsure about where to begin. Steve guided us through the entire process from start to finish, with helpful tips, tricks and easy to understand communication. We would highly recommend him to anyone!
Steve Smith has been fantastic to deal with.
Before reaching out to Steve, we were unable to find a single bank that would lend to us. Not only was Steve able to find us a great lender with a fantastic loan product, he secured and arranged various grants on our behalf. Steve expertly dealt with buil
Steve was helpful, explained things clearly and was quick to communicate every step. Also a really friendly guy and genuinely cared that I got a great outcome.
Steve went above and beyond to make sure i was happy. He catered to my needs and made sure i was getting the best rates for my loan.
Steve did an absolutely amazing Job all around! I was extremely impressed with the way he went about everything, fantastic rates, excellent communication, speedy as with everything!!! Will definitely be recommending Steve to all my friends and family
Steve was easy to deal with, efficient, and prompt in responding to our questions. He found a product to suit our needs and I'd recommend him to my closest friends and family.
Great job.
Steve went above and beyond to help me with refinancing my home loan. He stepped me through the process, took the time to explain to me what was happening and always kept me up to date. I have already recommended Steve to family and friends.
Steven was pro active and kept me regularly updated with progress. He got me the best possible outcome and I am extremely appreciative of his advise and communication.
Steve was not only a trusted advisor who really knew the market, but was also incredibly supportive and thought outside the box when we needed him to. I would absolutely recommend his services to anyone needing a mortgage broker.
As a first home buyer, I had much to learn and Steve helped make the process far less overwhelming. He provided me with all the information I needed (no matter how minor), was friendly and always stayed in touch. I very highly recommend Steve.
Steve was fantastic he went above and beyond for us and has now been able to save us more than $2000 a month with him arranging the consolidation of our debt and getting us a great interest rate. This is now going to set us up completely!Thanks Steve
Excellent working with Steve. Was able to accommodate flexible meeting times and locations. Was very helpful outside of regular working hours. Easy to understand and very punctual with his work.
Steve was nothing short of amazing and answered every question that I had, it was quite a hard process with a number of hiccups but he was there the whole time to provide assistance and guidance.
I don’t think I could’ve done it without him.
Great experience with Steve. He was always on hand to answer my questions and provided all the documentation I needed. He also liaised with my agent and covenayncer to ensure everything went smoothly at settlement.
Steven was excellent and provided us with all we expected. He was always on hand to answer questions and helped us through the whole process of refinancing, it was so easy for us. To top it off, he gave us a nice gift to say thank-you which was a very classy touch.
Steve was very reactive and helped the process go as quickly and smoothly as possible. He always made himself available and answered any questions I had.
Steve was super helpful and made sure that as first home buyers we felt informed and comfortable the whole way through. If it wasn’t for him and his assistance we wouldn’t have our first home!
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
