Reviews
Average client rating
5/5 From 50 Reviews
They went above and beyond to ensure that I understood my options and was making the best choice for my financial situation.
Stephen's patience and clear communication through every step was explained thoroughly, and any questions I had were answered promptly and in detail. He made me feel confident and supported throughout the entire process.
Additionally, Stephen was incredibly efficient and I was always updated on the status of my application. Thanks to the team's hard work, I was able to secure a great rate and close on time.
I highly recommend Stephen to anyone in need of a mortgage broker who puts their clients' needs first. Whether you're a first-time homebuyer or refinancing, you won't regret working with them
Weve used Stephen and the team for many years and have recommended them to countless friends and family he goes above and beyond to get the best rates and makes financing as easy and stress-free as possible. We really value the partnership with Stephen, which has been pivotal in helping us secure our financial future.
Experience with Stephen and the team was straight forward and hassle free, he took the time to chat through each step of the property purchasing process with full transpaency and was always available to answer any questions or provide clarity. Highly recommend the services from Stephen and the team at Mortgage Choice Neutral Bay.
We had a great experience with Stephen and Shannon. They made the process very easy and less stressful, which was particularly helpful as a first home buyer. They were very knowledgeable and answered all of our questions in a way we understood. Also very much appreciated the prompt communications throughout the whole process and the flexibility with their time. Highly recommend the team at Mortgage Choice Neutral Bay
My sister and I recently purchased our first home, and I couldnt be happier with the service provided by Stephen. From start to finish, he made the entire process smooth and stress-free. He took the time to answer our copious questions and explain different loan options, interest rates, and helped us understand the nuances of the mortgage market. His expertise was invaluable Stephen understood our unique needs and tailored his services accordingly. Overall, I highly recommend Stephen and Mortgage Choice Neutral Bay to any home buyer. His professionalism, knowledge, and positivity was absolutely incredible. Thank you Stephen for making Gen and my home-buying journey such a positive one
Buying our first home was a big step, but Stephen Lemm and Mortgage Choice made it super easy. They answered all our questions and turned a confusing process into something smooth and simple. Stephen got us the best rate, and I know that we wouldn't have had such a good experience without him.
Highly recommend Mortgage Choice Neutral Bay theyre the best
Stephen helped my husband and I with getting a home loan, we tried a few brokers and they weren't able to get us what we wanted as I'm a sole trader it was more of a tricky loan to get. I was already feeling deflated from my previous experiences with the other brokers and when I got into contact with Stephen straight away he made me feel more confident and was ensuring me he will be able to get us this loan. He was so friendly, helpful, kind and made us feel so comfortable. Stephen worked so hard to get us our home loan and got us the outcome we wanted We are so grateful for all your hard work and making our dreams of being home owners come true. I highly recommend Stephen to all my friends and my clients. Thank you Stephen
Mortgage Choice were amazing Had no idea where to start when purchasing our first home and when I got into contact with Shannon and Stephen they took it off my hands and went above and beyond. Couldnt recommend more.
Stephen was amazing He was always so quick to reply and presented us with so many options and ways to achieve the outcome we were after. He was so thorough and reassured us the whole way, 1110
Working with Stephen was an absolute pleasure from the moment we met. He not only helped us secure our apartment but also walked us through the entire home buying process with patience and expertise. From explaining the various mortgage options to guiding us through paperwork, he was with us every step of the way. The personalised approach made my husband and myself feel valued and supported throughout the journey. We couldn't be happier with the experience and would highly recommend him to anyone embarking on the home buying journey.
Nothing is too hard for Stephen and his Mortgage Choice team. He fights hard for his customers, and has the experience and commitment to find them the best deal possible. I highly recommend Stephen to you if you are looking for a new home loan.
Stephen was a pleasure to deal with. Excellent knowledge and lots of patience.
Stephen and his team are doers - and they get it done. So pleased to have had my finances successfully reorganised with the banks by this team. Add to that that theyre friendly, engaging and dedicated to getting you results for your requirements. Id recommend to my network without hesitation. Thank you guys
Stephen and Shannon from Mortgage Choice were fantastic, from guiding us on the right loan to answering a number of silly questions from myself on the process. Would recommend them in a heartbeat
Steve Shannon went above and beyond with a challenging transaction to say the least. I would highly recommend
Stephen and the team at Morgage Choice have been amazing in helping me find a better deal and re-mortgage.
We have used Ralph at Mortgage choice Neutral bay for 3 properties and wouldnt go to anyone else. He is very professional, knowledgeable and fun to work with. He gets to know each of his clients and finds the best deal for each individual situation. Ralph is very patient and explains complex topics very well to the lay person. We trust Ralph and his team implicitly and would recommend him to anyone.
Thank you John We highly recommend his services, he was 100 committed to helping us secure our finance in a very short time frame. Keeping us updated constantly and felt his absolute support the whole way along.
Stephen Lemm and his team delivered a professional and personal service in finding the right finance for our home.I cannot recommend them enough.
Stephen, Shannon and the team were fabulous. Always very responsive. We'll definitely be using them again when we refinance. Thank you
Stephen is just the best He went above and beyond throughout and the whole process was simple and stress free I would highly recommend him and his team Thank you Stephen
Stephen and the team were fantastic in helping to secure our first family home. They were always available as a partner throughout the process. See you next time.
Stephen and his team are true professionals. Stephen has just helped us with a complex mortgage as we were in the middle of moving home from an international posting. Stephen made a potentially difficult situation very easy. He is always super responsive, friendly, knowledgeable and professional. We have dealt with Stephen on a couple of occasions now and we cannot recommend him highly enough. Very happy customers
I can highly recommend Stephen's services. He was happy to answer all kinds of weird and wonderful questions and was very quick to put together a mortgage that would work for us. Stephen presented us with plenty of options and recommendations and was happy to share all of his knowledge with us. Thanks again to Stephen and the team and look forward to working with you again.
Got what I wanted and even more! A very satisfied customer...
Stephen has been a pleasure to deal with. He has been extremely helpful and responsive in all our dealings. I also like that he supports the community (albeit the wrong local AFL team - sorry not sorry). Highly recommend.
Stephen has been a pleasure to deal with. He has been extremely helpful and responsive in all our dealings. I also like that he supports the community albeit the wrong local AFL team - sorry not sorry. Highly recommend.
Having worked with Stephen and the team for some time now, we cannot recommend them enough.
With a few bank related hurdles to jump over in our recent dealings, Stephen and co were always contactable to assist and guide you through.
If you like being kept up to date on processes and where things sit then don't hesitate to give them a call. Even if you are not Sydney based.
Having worked with Stephen and the team for some time now, we cannot recommend them enough. With a few bank related hurdles to jump over in our recent dealings, Stephen and co were always contactable to assist and guide you through. If you like being kept up to date on processes and where things sit then don't hesitate to give them a call. Even if you are not Sydney based.
Wonderful service and Stephen is the easiest person to work with, keeps on top of things but takes the stress out of it all with his easygoing and personable manner. Shannon was super efficient too. Thanks to this team
Stephen and team took the hassle out of getting necessary approvals and their contacts at the bank meant things happened in a timely fashion. highlyrecommended
Stephen and his team have made this journey an absolute breeze and have taken every bit of stress out of the process .
They are very professional and go above an beyond for their clients.
We will definitely be using them again.
Stephen and his team at Mortgage Choice Neutral Bay have made this journey an absolute breeze and have taken every bit of stress out of the process . They are very professional and go above an beyond for their clients. We will definitely be using them again.
Being our 1st mortgage ever needed, we had a lot of questions around budgeting, interest rates and the whole process in general. Stephen from Mortgage Choice Neutral Bay was always happy to have a call and was extremely responsive and transparent with his knowledge. We spent 12 mths looking for a property which meant multiple pre-approval phases and mortgage budget tweaks. Stephen was always very accommodating and patient with us and our requests. Every time the bank came back with a new clause or changed rates Stephen always fought in our corner to get us the best deal which we've definitely been able to achieve. I'd highly recommend Stephen and have already referred a few friends and family onto him for their needs.
Wonderful service and Stephen is the easiest person to work with, keeps on top of things but takes the stress out of it all with his easy going and personable manner. Shannon was super efficient too. Thanks to the Mortgage Broker Neutral Bay team!
Very pleased with the service, the communication between us & all the help that was offered was second to none. I would have no hesitation in recommending anyone looking for a home loan. Thank you
Dear Stephen,
We wanted to thank you for yours and Shannon's help with our recent purchase. You have both made the whole process smooth and hassle-free, as always. IN particular, your out-of-the-box thinking (and string-pulling!) really made a huge difference when it mattered most, and we now have our dream house to live in. Many, many thanks for looking after us so well.
Stephen and team took the hassle out of getting necessary approvals and their contacts at the bank meant things happened in a timely fashion. #highlyrecommended
Thank you Stephen, you have saved me $1,000 per month, I can't thank you enough! A chance introduction to Stephen from Mortgage Choice in Neutral Bay by a family member proved invaluable. After a review of my current investment facilities Stephen offered a strategy that resulted in a combined saving of $1,000 per month without extending the term or changing the current lender. I didn't have to complete or supply documents and best of all, the whole process was finished in days! I highly recommend you contact Stephen to review your loans, he is an expert and I am so grateful.
Ralph has taken great care of us over the last 5 years. These guys are pure professionals and go above and beyond. Very satisfied.
We are very happy with your service at Mortgage Choice in Neutral Bay. We always knew you would get us the best possible deal available and tailored to our needs. Thank you sincerely!
You were recommended to me by a friend and I guarantee my partner and I will be calling on your services again. Very prompt, efficient and professional service.
Stephen, we have worked together for years and every time you have made it such a simple process for us and always deliver exactly what you promised. Maree and I truly appreciate your outstanding customer service, amazing attention to detail and rock solid outcomes every time I rely on you. Thank you.
I have worked with Stephen Lemm and Shannon McLeish at Mortgage Choice, Neutral Bay on two occasions and would highly recommend their services. The communication throughout the whole process was fabulous and they are friendly, speedy and efficient!
Working with Stephen and Shannon throughout my loan approval and purchase of my property has been excellent; they have helped me tremendously and have been extremely efficient in answering any questions that I had.
In doing so it has made the whole process smooth and painless.
It’s been a pleasure dealing with them and I would be recommending them to any friends or clients that are looking to refinance.
Stephen was AMAZING from beginning to end. He was professional, responsive, prompt, friendly but most importantly understood the goals I was trying to achieve with refinancing and actually achieved it. After approaching another mortgage broker initially who turned out to be an absolute nightmare and was untoward in their approach with my risk profile which left me quite distraught my friend recommended Stephen as she has been using him for several years.From that first phone call I felt like reaching through the phone and giving him a hug as he was able to reassure me that he could better my situation. It was such a relief to me that I had found a professional mortgage broker and thats what sets him apart from his competition. He was honestly a godsend. He was like a breath of fresh air. I really can't thank him enough. THANK YOU!
Got what I wanted and even more
A very satisfied customer...
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
