Reviews
Average client rating
4.9/5 From 101 Reviews
Stephen and his associate Danielle were amazingly patient with both the lender and us as the client.They bent over backwards to ensure our objectives were met.We are most grateful for their support and assistance.Stephen is the most proficient broker I have dealt with in buying and selling properties for over 50 years.
I whole heartedly recommend Stephen to anyone seeking thr services of a mortgage broker.
Peter Burke
Awesome to deal with always very helpful Would recommend
Pretty good
I cannot thank the team enough. Despite being unable to Mortgage in the end the whole team worked many hours for us to try and get a purchase over the line. Belle, Danielle, Jess and Steven are all amazing and put a great deal of time, effort and care into helping us. When our circumstances change and we are able to purchase, I will be back here.
Edit We have now returned 8 months later in a better position and we're able to promptly turn around finance approval required to purchase a property. The service was smooth, well explained and simple. It was a relief to finally get a house purchase over the line and somewhat of a full circle to complete it with Stephen and the team. I will be recommending all my friends without hesitation
Excellent service at Ballarat Mortgage Choice. Very helpful and knowledgeable staff. The process couldn't have been any easier. Highly recommended.
Stephen and has team were incredibly helpful with finding a loan for me. My case was an unusual one and without Stephens excellent communication, knowledge of the process and willingness to help out - even in tricky circumstances - I would have struggled to buy my house. I'd recommend them to anyone.
Jess made things so easy and comfortable in what would otherwise be an unsettling process. She was realistic and patient but always only a phone call away when I needed her.
Stephen and the team at Mortgage Choice Ballarat have been a fantastic support with my first mortgage and subsequent refinancing, working with me to get the best rate and product possible. Could not fault them.
Steve and his team have been looking after me for many years. I highly recommend giving them a call, they are very honest supportive.
I couldnt recommend the work of Stephen and his team more highly. They have provided an exemplary and highly professional service with a personal down to earth edge. As a first home buyer I had a lot to learn and no questions were deemed silly or dismissed - Stephen walked me through every step. The team were prompt in responding to my callsemails, and extraordinarily helpful. The team was second to none. I am more than happy to recommend this service.
The team at Mortgage Choice Ballarat were fantastic to deal with. Stephen has excellent processes in place that streamline the process of applying for your finance and fantastic staff who communicate effectively every step of the way. A shout out to Maddison and the other girls who were happy to answer all my questions. Thank you I would highly recommend.
Thank you Stephen and the team at Mortgage Choice Ballarat. You made the process simple and easy for us and we're very happy to be in our new house.
A great Team to have navigate and negotiate with the lending institutions on my behalf
Outstanding Stephen and the team were an amazing help with setting up finances on a tight timeline. Clear and frequent communications made the whole process much easier Thanks again
Thank you a million times over to the Mortgage Choice Ballarat team. With a special thank you to Isabela, you made what was a very difficult situation so much easier to deal with, your professionalism and ability to set my mind at rest was so reassuring. I would not hesitate in recommending Stephen Mortgage Choice Ballarat to anyone looking for a mortgage specialist.
Thank you once again
Monica
Always great service from Stephen and the team at Mortgage Choice Ballarat
I would like to thank morgage choice for all there help in finding a better interest rate. Steven Britten was most informative and helped me with all the pro's and con's to finding a better rate and what to do.
I would highly recommend Morgage Choice to help you out
Great experience They were responsive and achieved exactly what we wanted, solved problems and communicated beautifully.
Highly recommend mortgage choice. Danielle and Jessica went above and beyond to help us secure our first home. Can't thank them enough and recommend anyone having a chat with them to see what they can do for you. Again thank you Jessica and Danielle from James and Kym
Couldnt be more impressed and content working with mortgage choice, all the staff are exceptional, every process was strait forward and fast, highly recommended
The best in the business. Such a great team and so much help provided. We changed plans and goals constantly and the team at Mortgage Choice jumped through every hoop and helped us every step of the way without any hesitation. Could not speak more highly of Stephen and the team at Mortgage Choice
Danielle was insanely helpful for us buying our first house, very knowledgeable, and made things so much easier to understand.
Steven and the team at Mortgage Choice have been wonderful with our original mortgage application and then again with refinancing. Highly recommend
Stephen and the team at Mortgage Choice Ballarat have been fantastic to deal with. They were so helpful in assisting me arrange my first home loan a year ago and have been wonderful and proactive in reaching out to review my current rate last week to secure me the best deal in this changing market. I will definitely keep seeing them for all of my loan and finance needs. Keep up the great work team
Stephen and Jess worked so hard to assist us with our application and greatly assisted us through some hurdles along the way. Nothing was too much trouble and they were incredibly professional and helpful as always. I have used Mortgage Choice Ballarat services on a few occasions now and would highly recommend their services. Thanks again.
Stephen and the team at Mortgage Choice were terrific to deal with throughout our property purchase. Communication was regular and detailed. Would happily recommend their services to anyone purchasing a home.
Very thankful for all the help and support from Stephen and the team. Stephen was attentive and knowledgeable making the whole experience positive and easy to navigate.
I had a great experience with Steve and his team. Was always available for a chat whenever I had questions or didnt understand something. Was never made to feel like something was too hard or I was asking too many questions even though I asked a lot. Was a really great, personal experience and would highly recommend to anyone. Great support to have when going through a very new process.
I had such a great experience with Mortgage Choice. Stephan Britton and his team know what they are doing and always kept me in the loop about what was happening with our home loan. Professional and I would highly recommend them.
Stephen and the team were incredibly helpful and supportive with the process of purchasing our first home. Very professional and went above and beyond, we cannot recommend them enough
I was referred to Stephen by my sister who also had excellent experience with Stephen and his team and Im so grateful for his professionalism, support and kindness throughout my first home purchase. He was incredibly efficient and understanding answering my many questions and I can't recommend him enough- absolute top bloke
Steve and the team at mortgage choice were very friendly, efficient and helpful. Would highly recommend to anyone who needs a broker. Thank you mortgage choice
they were great from start to finish, thanks for the help.
Stephen, Jessica and all the team in Ballarat were fantastic at every step of the process and I was a able to get the loan I needed. I wish I had gone to them first and saved all the time wasted trying to get the loan directly with the banks.
Mortgage Choice Ballarat - I cannot thank you enough with the professional way you dealt with my situation, also for the great mortgage deal and advice you gave me. I would highly recommend your company without a second thought.
Cannot recommend these guys more highly. Between hold ups from builders and council and the looming deadline of my maternity leave coming up they were able to arrange the finance for us to build our dream home Danielle in particular went above and beyond and we cannot thank her enough.
Stephen and his colleagues are great to deal with - responsive and friendly. Highly recommended.
Stephen Jess and Ronny work as a friendly relaxed team doing their best to solve any issue customers present them with in a professional manner excellent service I will be a repeat customer in future . James
Couldnt reccomend Ronnie at Mortgage Choice anymore He's made our process of applying for our first home loan a positive experience. Any questions or concerns we had on the way he's explained them to us and has always kept close contact.
After having nothing but problems dealing with one of the big 4 banks directly we contacted Stephen for help.
We couldn't be happier with the results. Stephen made the entire process from pre approval to settlement straightforward and was very helpful giving great advice along the way.
Once Again it has been a pleasure to deal with Ronnie with our mortgage refinancing. He makes the process so simple and provides honest advice that leaves us feeling confident... Cheers Mate...
Ronnie was super helpful from the word go and looked after me with regular catchups over the course of two years. Between helping with savings figures and working through approval, Ronnie was incredibly responsive and made the whole process easier than anticipated Cheers Ronnie.
Ronnie Singh has been so helpful through the process of us purchasing our first home. From our initial appointment well over 12 months ago, to settlement due in the next few weeks. Nothing has ever been too much trouble and he has always been willing to answer our annoying questions.
Thank you for all your help Ronnie, Em Lach.
Ronnie was a great help with buying our first home. Very responsive and informative when we did not have a single clue. Would definitely recommend himmortgage choice. He made the whole process much easier and less stressful.
Ronnie Singh at Mortgage Choice Ballarat was brilliant with assisting me with my new home loan. Ronnie was fast and efficient and took the time to go through everything I didn't understand as it was my first home loan. I couldn't recommend Ronnie enough, he was so supportive and always reassured me when I was feeling stressed.
Very happy with Ronnie @ Mortgage choice Ballarat. He went above and beyond to make our process very easy. I would highly recommend.
Buying a first home could of been extremely daunting and a tough experience, thankfully I didnt have to experience this and a big factor was due to having Ronnie from Mortgage Choice by my side throughout the whole process. He is very knowledgeable and understanding of the whole process and the fact that it was my first time.
I would highly recommend anyone looking at purchasing to go and have a chat to Ronnie and get your financial needs taken care of.
Professional and went the extra mile, Ronnie was friendly and a very hard worker
Ronnie was great with our re-finance. He kept us up to date throughout the process and answered any questions in a timely manner. We would happily recommend him to family friends.
Nothing but positive experience with all dealings. Great with Communication and always quick to respond - HIGHLY RECOMMEND
Steve is amazing, worked with us to ensure we could secure our dream home. Highly recommend. Very Happy Customer
Over the past two years Ronnie Singh and the team lead by Stephen Britton have created miracles. No matter your situation they can structure the right loan for you.
I highly recommend mortgage choice Ballarat
I dealt with Jess and she was nothing short of amazing, she was thorough in her explanations and her attention to detail to assure I got the best finance deal was incredible, she explained every step of the way and kept me informed at every point and went above and beyond to make sure I was able to pick up my new car earlier than expected. I will definitely be using Jess for future finances and would not hesitate to recommend her to anyone looking to get finance. Thank you Jess for all your hard work
We are very happy with the service Stephen and Jessica gave they are a great team, with lots of open communication.
Very happy with the process, very understanding. Would recommend Mortgage Choice Ballarat to family and friends.
" Now me and my family can start living again "
The service I received from Mortage Choice was second to none. I was new to the entire process, being a first home buyer so was a daunting process to begin with. Stephen was patient in ensuring I was comfortable in the process and I couldn’t be happier. I have and will continue to tell family and friends about the great service I received.
Jess & Stephen were excellent to deal with. Being a first home buyer the process was very daunting but both Jess & Stephen explained all the processes to me and made it a smooth experience. I would 11/10 recommend Mortgage Choice Ballarat to friends & family!
Great service from Stephen. I will not hesitate to contact him for any future loan enquiries.
The team worked hard assisting us with getting finance and first home owners grant. Thank You Very Much
After another broker stuffed up badly and left my wife and I in the lurch just a couple of weeks from settlement on our family home, I contacted Stephen. He was professionalism personified. From first meeting to provisional approval took just 28 hours -- a refreshing change after being mucked around for weeks! The rest of the process was very smooth, with regular updates and suggestions provided. Stephen and Jessica offer a no-nonsense, straight-down-the-line service. No False promises, no empty smiles -- just keen-eyed analysis and accurate, timely work.
Stephen was helpful and friendly from the very first phone call through to the end of settlement. We would highly recommend the team at Mortgage Choice Ballarat to anyone looking for the services of a great broker who puts his clients needs first.
We used Mortgage Choice Ballarat to get a home loan for our first home and can only highly recommend their service. The service provided was outstanding, Stephen always got back to us as soon as possible, even during the Christmas and New Year holidays. He happily answered all of our questions and went out of his way to help us.
Our local Mortgage Choice broker Stephen made the process of selecting and applying for our home loan relaxed and straight forward which we really appreciated. He knew what information would be needed and the best way to streamline the application process thereby making the process less stressful. I would highly recommend Mortgage Choice to anyone who needs help navigating their finance options.
Stephen & Jess always kept us updated via emails & phone calls,they answered all our questions and got the job done quickly and efficiently. I would strongly recommend anyone needing finance advice to have a chat with Stephen & Jess
We used Stephen in helping us buy our first home. He was exceptionally helpful from the first time we spoke with him. He offered clear advice on our options and talked everything through in detail so we weren't overwhelmed with the process.
We called him multiple times with all kinds of questions and he answered them in a happy and helpful manner, no matter how trivial the query.
We now have the home we dreamed of and are settled in perfectly. Couldn't be more happy with the professional service Stephen and his team provided.
Stephen and Jessica were very helpful, informative and understanding throughout the whole process. They were able to answer all of my questions in a very timely manner and I was never made to feel inadequate. They were more than willing to run different scenarios with me, which allowed me a greater understanding of what I could do, and what position I could find myself in. It was a pleasure to work with Stephen and Jessica. I can't thank you enough.
The team at Mortgage Choice were professional, friendly and very accessible! I would not hesitate to recommend them to assist with mortgage related issues!
Mortgage Choice helped me to navigate the foreign territory of buying my first home. They took the time to help me understand the many different considerations and find the best home loan to suit my needs. Stephen was very friendly, knowledgeable and efficient. Thanks very much!
Professional and Friendly. Relayed the facts I needed to know very well
I was very impressed with Stephen Britton as my Mortgage Broker. He was very friendly and professional through out the whole process of our purchase and I would highly recommend him and his team to anyone.
We were completely happy with the service provided and will continue to recommend Stephen and Jessica at Mortgage Choice Ballarat. Thank you for making our experience seamless, worry free and most importantly getting us a great deal.
Thank you to Stephen and the team for helping us through the process of buying our first home. They were all friendly, professional and recommend them highly
The team at Mortgage Choice helped me find the right car loan at a competitive rate. They dealt directly with both the finance company and car dealership and took the stress and time away from me searching for loans and finalising the sale. The whole process was made easy and I would recommend to all
Dear Steve
We are greatly appreciative of all your efforts in helping us with gaining financial independence
Thank you
Dear Stephen
We would just like to say a big 'THANK YOU' for all you did helping us buy our first home!
Dear Stephen
A big thank you for all your work, advice and friendly service to us on the purchase of our first home.We appreciate it very much.
Ryan and I would just like to say a very big thank-you for all your help with our house.
Dear Stephen, wanted to say thank you so very much for everything you did to help us with our refinance. All your advice and answers was much appreciated.
A difficult job made so easy by Stephen...Truly wonderful dealing with Mortgage choice
Thanks for all your help, Stephen! And thank you for your assistance Jessica.
We look forward to working with you both in the future, and would be more than happy to recommend Mortgage Choice Ballarat to colleagues and friends.
Dealing with Stephen and Jessica from Mortgage Choice Ballarat, has been an absolute pleasure. We were a bit daunted as we were to refinance two properties to become investments properties and purchase our dream home. Stephen guided us through out the process and answered all of our questions and potential fears. He has made himself available at times that suited us, which made juggling all our commitments much easier. We walked away feeling we got the best loan possible, and a very non-stressful process. We would recommend Mortgage Choice Ballarat to anyone in the area looking for a home loan.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
