Reviews
Average client rating
4.9/5 From 574 Reviews
I can't recommend Dennis and his team highly enough. Dennis is the most professional, hardworking and helpful person I've ever dealt with in financial services. I would give him a hundred stars if I could.
I can't recommend Dennis and his team highly enough. Dennis is the most professional, hardworking and helpful person I've ever dealt with in financial services. I would give him a hundred stars if I could.
Very good
Very good
Very good
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I've just bought a house. I knew nothing of the process, including how to get a home loan. Dennis has been of a great help, answering all my questions, explaining everything and resolving all details. He's obviously very knowledgeable and his professionalism is truly exceptional.
I've just bought a house. I knew nothing of the process, including how to get a home loan. Dennis has been of a great help, answering all my questions, explaining everything and resolving all details. He's obviously very knowledgeable and his professionalism is truly exceptional.
We have known Dennis for over 20 years now and he has been part of numerous home purchases as well as re-financing in our family. He is extremely knowledgeable, professional and really extends his efforts above and beyond with each interaction to ensure all our requests are met. Dennis, we value your patience with us as you navigate to aim to meet all our sometimes unrealistic demands We have been recommending you for years, and will certainly continue to do so in the future.
We have known Dennis for over 20 years now and he has been part of numerous home purchases as well as re-financing in our family. He is extremely knowledgeable, professional and really extends his efforts above and beyond with each interaction to ensure all our requests are met. Dennis, we value your patience with us as you navigate to aim to meet all our sometimes unrealistic demands We have been recommending you for years, and will certainly continue to do so in the future.
Dennis is great, thank you
Best decision I have ever made in purchasing our home by choosing Dennis as our mortgage broker. He literally made my life easier by answering all of my questions (and silly ones too). He is very patient with our queries and helped us from day one of budgeting until occupying our dream home. A professional and an expert at his craft.
Would highly recommend Smartline to friends and family having developed a successful relationship this past 3years.
Always readily available to discuss any queries and strategies as we have navigated the challenging economic environment.
Looking forward to working with Dennis and his team as we continue to invest in line with my family's long term goals.
Dennis is such an amazing adviser who is always available to take my calls and answer questions. I have used his services for 2 home loans and will continue to work with Dennis for all future home loans.
This is the 4th time I engaged Dennis Mrljak for his services. The fact that I've used his services for four times already speaks for itself. I'm happy with his recommendations and his prompt reply to my queries is top-notch.
Genuine nice guy
Thanks Dennis
Dennise was amazing, I can’t recommend him enough, easy to deal with, professional, he went above and beyond to get us better results. He always exceeded the expectations.
Always a pleasure to deal with smartline broker's.
Highly recommend, service is brilliant. Response is excellent.
To good
Dennis is a great person and provided very helpful advice to us! Totally recommend him.
Dennis from Smartline is an exceptional Mortgage Broker.
Dennis Mrljak is absolutely the best that there is. He knows his job so thoroughly well and is able to communicate his extensive knowledge in a way that is easily understood by the client.
Dennis is personable, professional and easily contactable at every step in the process.
I would absolutely recommend Dennis Mrljak to friends and family, you could find no better Adviser to guide you through the mortgage process.
Dennis provided excellent advice and support through every step of refinancing our existing loans and then applying for a new home loan. He promptly responded to our email queries and always took the time to explain things carefully. We would highly recommend Dennis to anyone looking to purchase a new home.
Dennis was absolutely fantastic! Always contactable and able to answer my questions no matter how silly they may have been. I would definitely recommend him to others
Dennis is a first-class professional who provided excellent service and advice.
Dennis'service is exceptional. Always replying to any questions straight away, providing very valuable advices with a detailed explanation. Despite the difficult market over the Covid period, Dennis supported me in my search for a property. Thank you so much for exverything Dennis.
We used Dennis from Smartline for our first loan 20 years ago and for our investment loans since then. We have had regular updates and yearly reviews since then. We have just refinanced and are very grateful that Dennis and Michael are doing all the follow up paperwork. Their experience and knowledge make this time consuming and very frustrating process bearable. Having someone you can trust available when the process doesn't go to plan helps reduce the stress.
I have recommended Dennis to numerous friends.
This is our 6th application over the last 20 years that we have used Dennis for. Professional as always, he took the pain out of finding the right lender, and was always there when we had tricky questions or when the bank did something unexpected. Thank you Dennis for making the process as painless as possible.
Dennis Mrljak and the team are amazing and always my number #1 go to when I need an advisor. Wouldn't use anyone else. Professional, timely and nothing is ever too hard or a hassle. Thanks again Dennis.
I've been working with Dennis since 2009 when he helped me purchase my first investment. There's no words to describe just how amazing he is. He has helped me through the years grow my portfolio to help me secure investments for the future. I've referred so many clients to him and they are always in amazement of how fantastic he is. You will not find anyone better in the business. He goes above, beyond and then some more. Do not look elsewhere but here, you will not regret it.
Dennis was brilliant as usual, going above and beyond to help us and he makes the process so much easier. My rating for 'exceeded expectations' would have been higher except I've worked with him many times before and I already know how good he is : )
Dennis is an absolute rockstar. No words can do justice for how helpful, available, supportive, patient and knowledgeable he is. I can't recommend smartline homeloans enough to help navigate through such a complex process.
I have dealt with Dennis many times for close to 10 years and he has never been anything less than exceptional on every single occasion. I have referred him to many of my friends and work colleagues to him and they have all said the same thing. An absolute gentleman and a professional at what he does and most importantly an honest and upfront person. A rare find these days.
Dennis & Team at Smartline, North Parramatta are great.
Always Great customer experience and very helpful, honest transparent, and fast.
Nil issues with costs or loans and found a place that could help me with my loan needs
Very satisfied and will always return again and confidently refer them to anyone in the market seeking loans.....smooth as always
Sushil & Margaret Prasad
Dennis is fabulous!
Fantastic customer service + profound industry knowledge!
Really happy with Dennis!
Thank you Dennis!
Dennis was amazing. He is extremely helpful and professional, and went the extra mile to assist wherever he could to find the best home loan option for me and my situation. From the get go, his advice was very informative and in plain English which removed any doubt or uncertainty. Dennis certainly outshone previous brokers who I had previously spoken to during my property search, and I would strongly recommend anyone to get in touch with him if they require a property broker, you won't be disappointed. Thanks so much Dennis!
Dennis was amazing. He is extremely helpful and professional, and went the extra mile to assist wherever he could to find the best home loan option for me and my situation. From the get go, his advice was very informative and in plain English which removed any doubt or uncertainty. Dennis certainly outshone previous brokers who I had previously spoken to during my property search, and I would strongly recommend anyone to get in touch with him if they require a property broker, you won't be disappointed. Thanks so much Dennis
Have used Dennis for years now. He is always available to talk to you about any questions you have. Highly recommend Dennis.
Dennis did a great job which is why I have been a client since year 2000!
Dennis has always made time to explain everything and respond to my questions, no matter how small. I have every confidence in Dennis' abilities to find the right loan and manage every step of the process for us.
Dennis is very professional and untiring in his efforts to secure the best loan product that met our needs.
Highly recommend Dennis for any banking needs.
Very efficient - great experience
Customer service was outstanding. My adviser was always happy to answer any questions or concerns, and made the effort to keep me informed & guide me throughout the loan process.
When it comes to mortgages, I always use Dennis Mrjalik at Smartline. He is highly knowledgeable, experienced and provides the best mortgage advice. Dennis is also the nicest broker in the industry!
We have been working closely with Dennis for more than 10 years. Everytime we need to change the loan terms, he helps us to secure best possible deal in the market that suits to our financial situation. We hare exteremely happy with his service to date. Only thing I can complain is the banks nonsense document requests and how they evelaute the existing loan's condition changes.
I have used Dennis at Smartline to advise on both our home loans, and received exceptional service on both occasions. Dennis is easy to talk to, takes the time to explain the financial jargon in everyday terms, and always responds promptly, even during the challenging Xmas holiday period that our most recent settlement occurred. We are very happy with our loan product and the advice received.
We had a fantastic experience with Smartline and particularly with Dennis when we were refinancing our mortagage. I've heard the process can be overwhelming, but Dennis kept it pretty straight forward, we were given regular updates and any questions no matter how small were answered in a very timely manner. Highly recommend and thank you Smartline/Dennis for all your help.
Michael has gone above and beyond in helping us to find the right mortgage and the usual tedious process of approving the loan made it look very simple.
Thanks Michael for your help..
I contacted Dennis specifically because my bank's lender was very difficult to get time with. I had a call with Dennis within hours of first contacting him, and he was always free to talk or give advice from then onwards. He was a great source of information for all things house-buying and overall a pleasure to deal with. I've already recommended him to friends!
Dennis is the best. Daylight to second best.
I am very happy and satisfied with all the help, kindness and services provided to me by Dennis and his Team. I am truly very grateful, highly recommend Smartline.
We have purchased two properties through Dennis; we can not fault his professionalism and customer service. We would recommend Dennis to everyone.
We have been dealing with Dennis and Simona for around 20 Years. They are the best in the business. Always available and super helpful.
Dennis is a treasure, can't say anything but good things. Made the whole experience very easy to deal with and not stressful.
Dennis was so supportive and helpful in my journey to buying my first home. He was always readily available to answer any and all of my many questions and made me feel valued. Would definitely recommend to family and friends. Thank you for all your time Dennis.
Dennis is fantastic. We have worked with him and Simona since 2001. They both go above and beyond all the time. We really appreciate your help and all your hard work to get us out loans at all times.
Dennis is brilliant to deal with, 2 of my friends recommended him to me. He was full of information to help me, answered all my questions and was on top of everything. Cannot recommend him enough. If you want an honest, ethical, reliable and experienced mortgage advisor Dennis will exceed your expectations.
Dennis was fantastic! He helped us secure our mortgage when 3 other brokers couldn't. He continues to supply wonderful advice and is genuinely interested in our needs.
Dennis was a pleasure to deal with. So professional, efficient and went the extra mile. I would strongly recommend him to anyone. Thank you for helping me get my first home!
Dennis is/has always been amazing at meeting our needs and expectations. Thank you again!
Dennis has been amazing and more than accommodating for our needs. I have nothing but positive experiences with Smartlone and have recommended to friends and family members.
Dennis was an absolute superstar all the way through the buying process. this is the second property we've bought with Dennis' assistance as he makes it easy from start to finish (even when we were stressing out!).
Dennis was amazing from start to finish. Would recommend him without hesitation.
Dennis was excellent to work with. His experience and support was exceptional.
Friendly, helpful, thorough, very informative throughout the loan supply chain........Thank You Dennis. Sushil P & Margaret P
Dennis always goes above and beyond to organise our finances. We recommend Smart line to all our friends and family. Thanks again
Superb service from Dennis. Will recommend him to my friends without hesitation
We had very positive experience with Michael , He was responsive to all our queries and follow up with the lender and updated us with the situation. He was so approachable and available when ever we needed his support.
We have had experience with Dennis Mrljak on a few occasions. He has always gone above and beyond to help us with all our Home Loan dealings.
Dennis is always, personable, knowledgeable and very helpful.
We will contact him if we need another loan.
Informative and knowledgeable. Took
The time to understand our needs so that we were recommended the right product. Have now purchased 2 properties with Dennis and looking to purchase more. Karyn
Dennis has assisted me on my last three home loans. His advise, follow ups and professionalism is always impeccable. Thanks Dennis!
Dennis was extremely helpful in the process of all stages of our loan. He was very communicative, easy to contact and explained different details very clearly to us.
Dennis was very helpful, experienced and always solving out problems and overcoming any obstacle. He will get you the result you are aiming for. Mina S.
Thanks so much to Dennis and team. His patience was admirable as we chopped and changed our plans due to a difficult vendor and also intervened when the lender included a potential deal ending clause in the approval. We could not be more appreciative
Have used Dennis and his team a number of times now and they always excel. I can't recommend them highly enough. Nothing is ever an issue for the team.
Dennis Mrljak at the Parramatta office has provided me with exceptional customer service, support, and information. He is responsive and professional. Dennis goes above and beyond to support his customer. I would highly recommend Dennis to anyone.
Dennis is always available, knowledgeable and helpful. He comes highly recommended. James B
Dennis Mrljak and the staff from Smartline at the North Parramatta office did a fantastic job in helping with my loan application process from start to finish. I would highly recommend Dennis and the team.
We have now used Dennis for 6 loan applications over the past 20 years and the service he and his team provides is simply outstanding. It takes the stress out of the process as we are able to get on with our busy lives. Thank you team!
Great bloke, great service.
I would highly recommend Dennis to anyone!!!
Thanks Dennis for being so responsive and available to chat to us when we needed advice, we appreciate how you rode the urgent timeframes with us and for walking us through the process of refinancing, selling and buying property!
Dennis is amazing and so helpful. Would highly recommend Dennis to family and friends (in fact I have already done so)
Dennis is a great advisor who has helped us with both of our mortgage transactions over the past 5 years. He is extremely professional and easy to talk to.
Thank you Dennis for all your help.
Would absolutely recommend Dennis- this was the second time we have used him and will be back again!
Dennis was an absolute pleasure to deal with throughout the whole process. He was extremely prompt with his replies, kept me in the loop, and overall made refinancing really easy and straight forward. 5 star service!
All the the guys at smartline were very helpful. Will definitely use them again in the near future.
Thank you again.
Dennis exceeded our expectations and was available to answer all of our questions, no matter how difficult, and achieve the outcome we needed. We will be using Dennis again in the future and recommend him to our friends.
Dennis was able to provide a list of options for loans that were suitable and further frequently assisted with and discussed the process of signing documents remotely due to COVID-19 which was helpful.
Dennis Mrljak does a great job. 10/10.
Dennis goes above and beyond and is a super nice guy as well. Our refinance turned out to be a bit tricky and messy, but Dennis was always calm and super helpful. Thank you Dennis.
Dennis at Smartline provided excellent service. Prompt, organised, personalised service.
Dennis is a very bubbly and approachable person who knows his stuff. Very responsive and when I had difficulties, got out of his way to help me. Very happy with his service.
Very happy with service
I really appreciate your support, You light up my life Thank you. (Y.G)
Dennis was thorough and on top of it throughout the whole process! in past experiences, once the broker has you on board they slack off, but Dennis never did! He would always be the one to make contact first with updates and reassurance!
Dennis was awesome, as usual, and helped me secure a good loan with a great rate in a very quick time.
A perfect credit history and relationship with a branch manager count for little with the banks these days. Better to keep your options open with a great broker like Dennis Mrljak from Smartline Mortgage Brokers
Dennis was Amazing
Dennis provides excellent services. He's very friendly, explains very clearly and manages pressure very well. H'es always very responsive to text and emails.
He was such a great help into the success of buying our home!
Dennis was extremely honest, helpful and patient throughout the entire process. His door is always open if you need help. I have already recommended SmartLine to friends.
Fantastic experience. Dennis was warm and friendly, Efficient, professional and met all our needs. We would highly recommend.
Dennis constantly went above and beyond. Without Dennis the process would have been impossible.
Dennis has always been very helpful, good knowledge & a pleasure to do business with
Dennis was fantastic, as usual. Very efficient, professional and knowledgeable.
Very professional providing great service.
Dennis goes above and beyond always. Dennis has helped myself and my family on multiple occasions - his client service and support is second to none! On a side note, I have met several people at work and otherwise who have also got this amazing mortgage broker named Dennis! I don't know how he does it!
Can't fault Dennis and his team. They are wonderful and alway willing to answer any question no matter how silly they maybe. Would definitely recommend them.
Dennis has and continues to be of great support!
Pleasure to work with Dennis on this transaction
Nothing to comment. Very good experience.
I am very happy with Dennis Mrljak ever since my first home purchase as a new immigrant to Australia. Since then Dennis helped us with our 2nd home and most recently an investment property. I recommended Dennis to my family and now my sister uses Dennis for her financing as well. Dennis's approach is very proactive, consultative and backed up with good communication every step of the way, that gives us confidence to progress and achieve our objectives. We look forward to continuing to work with Dennis & Simone in future.
Dennis Mrljak was extremely helpful throughout the complete home loan application process. Dennis gave very in depth advice and gave quick and informative responses to any questions I had.
Dennis is amazing! We have used him for all our homeloan and refinancing needs since our very first home loan and he has always gone above and beyond to make the process a smooth and easy one.
We were referred to Dennis by my husbands family as he has been helping with finance within their family for a lot of years
We have recommended Dennis to a few of my family and our friends and will continue to do so!
Thank you for all you do Dennis.
Lisa & David
We have used Dennis and his team solely for the last 20 years. He always goes above and beyond to help us and we always recommend him to anyone that needs an experienced and proffesional broker.
I've used Dennis Mrljak from Smartline North Parramatta for numerous property purchases. My first was in 2003 and my latest this year. I have always found Dennis and Lorraine (the secretary) most pleasant, helpful and knowledgeable. I have not used anybody else for all my purchases. I did not realise or appreciate the quality of broker service I was receiving until my conveyencer told me that Dennis and his team were the best and most professional broker firm that they had come across.
Dennis and his team were helpful and available when needed.
The process of Buying a house can be stressful and frustrating at times. After hearing horror broker stories from my friends I feel lucky and glad I used Dennis Mrljak from Smartline North Parramatta.
Dennis has gone above and beyond for us with our recent refinance. You would be hard pressed to find a broker as technically good and as intelligent and dedicated as Dennis. We had lots of issues with our bank and Dennis was a great help in pushing things along. Thank you Dennis for your continued commitment and assistance through all of our challenges.
Dennis goes above and beyond, is incredibly responsive, and does everything needed to help get a good outcome. Because of his support, opportunities have been enabled for myself and my family that may otherwise occurred. Eternally grateful!
I came in to this with little knowledge about securing a mortgage on my own, and no confidence around what to do. All I knew was that I needed someone who would be able to explain the process and present me with options to consider - without any pressure to make a particular choice. I was working through a property division and had no patience to deal with a pushy salesperson. Dennis was reccomended to me by friends with very high standards and I am pleased to say that Dennis has exceeded my expectations. After helping me define what loan features I wanted, Dennis presented me with several offers and applied no pressure as I considered which to apply for. He has been approachable, patient, and willing to re-explain things I was confused about. He even intervened when there were settlement delays caused by the discharging bank. I will quite happily work with Dennis if I ever change mortgage providers and I have no hesitation to recommend Dennis and SmartLine to others.
Dennis was fantastic and went over and beyond to help get our loan settled..it wouldn’t have happened without him. The bank was a nightmare- you would have to be mad to want to deal direct with a bank.
Great person, easy to talk to and went above and beyond.
Dennis always exceeds my expectations. He makes dealing with the banks easy.
And the process always runs smooth and efficient.
Thanks, Dennis
Kristi and Staffyd Graham
I have always had a great and positive experience with Dennis and the team. I cannot fault your service at all. I'm very happy and have recommended to others where I can. Dennis was actually recommended to me by a friend also
Dennis is fantastic. He has helped my family for years in finding the right home loan for us. He is honest, understanding and really listens to what you say before helping us make the decision that is right for us and our situation at the time.
I can't recommend any ways that Michael could be more helpful or of more assistance. I would recommend Michael to anyone.
I have known Dennis for many years as his client. I admire his professionalism which is second to none. I lost count how many times he has helped me. His response to my message is done always at lightning speed. So much for his professionalism and experience, he has always found ways and means to solve and/or simplify my problems. I do not think I will be able to deal with any other broker other than Dennis. To cite one example, Recently, I started to do Mortgage refinancing with another broker in other company. after two weeks, I could not continue ahead due to the broker's dismal performance. I terminated my dealings and sought the services of Dennis who helped me finish everything speedily. I would like like to take this opportunity to express my heartfelt
gratitude and appreciation to Dennis.
Very professional and pleasure to deal with.
Thank you Dennis for all of your assistance. We would not be living in our dream apartment without your help... till next tine. We will definitely seek your help with our next purchase
Really patient and super helpful
My family have been utalising Dennis' skills for years. He is professional, patient and takes his time in making sure you understand the options available. Thank you immensely!
Dennis always exceeds my expectations. He makes dealing with the banks easy.
And the process always runs smooth and efficient.
Thanks, Dennis
Kristi and Staffyd Graham
You guys are perfect
Dennis provides exceptional customer service always providing prompt response to all queries and working tirelessly to get the best outcome for his customers. Highly recommend
As usual Dennis and his team were wonderful support to me as they have been over the years and I happily recommend them to my friends . They are so quick and helpful.
Dennis came to us as a result of a close-family referral. We would gladly recommend Dennis to other first-home buyers. Dennis went out of his way to help us with advice throughout our home-buying experience. He was always a pleasure to speak with, and to receive guidance from. I highly recommend Dennis.
As usual, smooth process, very happy with a professional service.
I loved that he was running late by only 12 minutes and he had the courtesy to ring and let me know. That\'s what I call great service. Thanks heaps Dennis
Dennis has been the most professional consultant I\'ve ever dealt with. His knowledge and eagerness to provide lenders with the best financial outcome is without peer.
Dennis was fantastic. When we first visited him, we thought we were years off being able to buy a house. Dennis took us through all our options and made sure we understood everything, answering all our annoying questions throughout the process. It turned out we had a lot more options than we thought.
Even when we had some particularly tricky situations come up through the settlement, Dennis went in to battle for us to sort them out.
We take every opportunity we can to recommend his services to our friends and family.
We\'re now happy home owners and will be sure to get back in contact with Dennis whenever we have mortgage needs.
Dennis always respond quickly and gives regular updates about where the work is at, and happy to deal with me via my preferred method of communication email! Will continue to use Dennis at smartline
Very good service.Im so happy working with smart line times.
Dennis was fantastic and went above and beyond my expectations
After a dreadful few weeks trying to organise a home loan directly with a \'Big Four\' bank, we called Dennis in desperation. In only a few days he secured us a loan with another bank and we now have our lovely new home. We couldn\'t be more grateful and couldn\'t recommend Dennis any more highly.
Dennis/Michael did an excellent job once again throughout the whole process. 3rd time we have used them now and the service has been consistently good every time. Dennis travelled to our house made, made suggestions on getting us not only a lower deal on our investment property but our current homeloan at the same time. Answers were prompt and handover between Dennis and Michael while Dennis was away went smoothly
Excellent service all the way around from start to finish. Keep up the GREAT work
The service and personal attention is extraordinary.
We have had the help of Dennis Mrljak with several house purchases and have highly recommended him to our friends. He has made the process as painless as possible for us, offered well timed advice and help with every part of the process.
I have recommended Dennis to numerous friends who, like me, have all been amazed by how how easy he makes the whole mortgage process. He provides fantastic customer service.
Very happy with Dennis\' service throughout. Very knowledgeable and always quick to respond to phone calls/emails
Have recommended him to some friends already
The best decision I have made in quite some time was to seek the help of Dennis and his team at Smartline Parramatta. I did not have any idea how to go about what I needed to do to change my Mortgage to a new bank. Everything was made so easy for me thanks to everyone there. I very much appreciate all they have done for me.
Very good service and very happy at the outcome
Dennis is being our loan advisor for me, my family and friends for many years and many loans and he is one of the best advisors, because he is helpful, knowledgeable, he is diligent, friendly and most of all get the job done without much complication and make our Lending experience easy, you have a diamond with Dennis, I wish him all the best.
Dennis was recommended to us about 7 years ago and with Dennis we have purchased two properties. I have full trust in Dennis to support and guide us to make the right decisions with our mortgages. Additionally, he is very knowledgable and is always willing to take a phone ( or two)
Excellent service and support thanks
None at this stage.
Thanks for all the help.
We are really happy with Dennis and his team fantastic service. They are very prompt in responding to our queries. We\'ve shared their contact details with couple of friends as they are planning to buy the property in 6 months time.
I\'ve been working with Dennis almost 6 years. We got our home loan with his help and recently got investment loan as well. Process was seamless. He is very knowledgeable and assist us all the question we asked.
I would strongly recommend him to anybody.
Dennis and his team were incredible. He completed the loan process twice due a hiccup with one lender. It was a complex deal, and he made it as seamless as possible for us. He was always contactable for any silly questions, helped us throughout every single step and is still there as we sell our existing properties and pay off the bridging loan.
I would have no hesitation in recommending Dennis. He gave exceptional service and I would happily rate him a 10/10. I could not fault him or his team. Thank you Dennis for all of your efforts. You are a miracle worker and have exceeded our expectations in every way.
Exceptional and friendly, very professional service
Dennis was extremely professional and made our difficult situation manageable, we recommend Dennis to all our friends and family.
Dennis was such a great help to us and made the whole loan process so easy. I would highly recommend Dennis to family and friends
Hi All,
Over the last 15 years Dennis has provided me with sound advice, guidance as well as assisting with home loans. He is professional and extremely helpful to say the least.
I value his and his team\'s opinion and will continue to seek his assistance on future loans.
Thanks once again Dennis.
Best Regards
Monju
We have used Dennis on at least four occasions. Each time his advice was sound and service excellent. In fact our whole family use him as well and wouldn\'t go anywhere else
Thanks Dennis
I appreciated that Dennis kept touch with me as I went through a personal transition to get to a point where I could satisfy the lending criteria. His patience and explanations were exemplary.
Dennis also did a great job navigating the requisitions of the bank.
His input and guidance were invaluable to me in acquiring the loan and achieving my objective of buying an apartment.
We applied for a renovation loan/ adjustment to our current mortgage. We experienced a much longer delay for the loan approval than we were originally lead to believe. This put us under some finical strain for a number of days. In hindsight we should have applied for the loan earlier, not so close to the building renovations. Dennis was very helpful & professional.
Dennis has been very helpful for last 10 to 15 years, he is very professional and ethical, I will strongly recommend others to seek his friendly professional services, our family is extremely thankful to him and his staff for all the support we have received over the years.
Dennis has been great throughout the whole process (and the process was over a number of years!). I have recommended Dennis to others and he has been very helpful to him as well.
Thanks very much Dennis
Dennis has been my financial adviser in real estate for so long, that is 16 years. He is honest, efficient and has a positive attitude. He works for the best interest of his client. He had assisted me greatly in all my real estate loans with positive results, as well as my friends that I recommended to him. He is the best, an honest to goodness Smart Loan provider. I can rely on him with great confidence.
We are long standing client\'s of Dennis Mrljak, but Dennis was on holidays when our most recent need for assistance arose. Michael was supporting Dennis while he was on leave, and provided a seamless experience. I can not be complimentary enough about the assistance Michael provided to my wife and I in Dennis\' absence.
As noted, we have been long standing clients and have provided many referrals, this experience further reinforces the confidence i have in doing the same in the future.
Easy to understand and was welcoming along with other adviser Michael Spasic who was very helpful and informative whilst Dennis was absent during the process. Thank you
Michael, was very polite, professional and organised. He got the job done quickly and efficiently.
Thanks
Greg
I have been a client of Smartline for several years now, and they always come up trumps. Their attention to detail, knowledge of their products, a willingness to talk over any minor details to clarify what I call Bank Jargon, would recommend this team to anyone.
This is the second time I have used Dennis and his team. Will definitely be using him again in the future and would recommend him to my friends
This is the second time I have used Dennis and his team. I will definitely be using him again in the future and would recommend him to my friends
I work for Ray white and used market loans and he could not do the deal.i had used Dennis before and did not have a problem.He was very professional ,his team were great and I would recommend him and his team to anyone of my clients .
Dennis is fantastic. We have used him for the third time. In fact have referred family and friends. Those who have used him have same view. Makes the whole process easy, understandable and is very responsive. Appreciate his assistance muchly. Can\'t praise Dennis highly enough. Dominic
Dennis is a true credit to your institution, this is the second time we have sourced his help in establishing a successful mortgage application. No job or query was too big or too small for Dennis. He availed himself of extra time to ensure all paperwork was completed and delivered them on our behalves. If every step of our house purchase was as easy as dealing with Dennis, then the whole process would be a breeze.
Dennis was extremely professional and very helpful. Very happy with the service I received.
Dennis has been amazing - I will be recommending him to anyone who needs a broker! We can\'t thank him enough!
This is our third biggest loan arrangement through him. He is always there for any questions we have and I trust his knowledge. He goes above and beyond what he does in terms of customer inquiries I recommend him to everybody I know.
Kelly has always gone far and beyond for myself and family and friends. Without Kelly\'s expertise and advice we would have ended up in some bad financial situations. Kelly has given us the best possible solutions and continues to provide us with ongoing support. I would only recommend family and friends to finance through Kelly and smartline.
Dennis was recommended to us a few years ago. We were very happy with the service he provided to us then and again recently. Dennis made us feel very relaxed. He was able to explain matters very clearly and was quick to get back to us for any queries and to let us know if additional paperwork was required. It was very convenient for us to have an appointment at home and not have to attend an office. Our loan was approved quickly and the transition of paperwork was quite smooth. I would not hesitate to contact Dennis again. I would definitely recommend Dennis to other prospective clients.
Dennis is always very courteous and efficient
Dennis Mrljak made our mortgage refinancing so easy, he went the extra mile to help us out, answered all our questions and concerns, advising us on the best mortgage alternatives to go with our investment loans. We would highly recommend Dennis and his team to all or friends.
Dennis has provided a quality service to me over a number of years. I have no hesitation in recommending him to others needing similar services.
Dennis is still the man!
Hope you\'re well Chris.
Cheers, Neil.
Nothing ever seems a problem for Dennis and the team. Dennis is quick to communicate back in a way that easy to understand and detail what is required. When our existing lender was unable to meet our request, Dennis quickly reviewed the situation and provided some alternatives for my wife and I to review. As always a seamless inter-action with a great outcome. Thanks Dennis
Dennis provided a service which is over and above any bank could offer. It was personalised, and saved hours of time waiting in a queue at your bank. Couldn\'t recommend the service highly enough.
Dennis was fantastic throughout the entire process. High recommended. Will be recommended his services to all my friends and colleagues.
I have nothing but praise for how Dennis handled our refinance. His always done the best for my family since 2000 when my parents and I bought our first house. Since then we have always called on Dennis and he never fails us. I highly recommend Dennis as a finance broker/adviser. Thank you.
We have been dealing with Dennis for over 10 years. Dennis always makes us feel comfortable and we trust his opinion and judgements when it comes to our loans. There have been times when Dennis has almost had to \'jump through hoops\' to make things happen for us. He has always gone over and above to help us out, for which we are greatly appreciative. We have recommend Dennis to our daughter and son-in-law when it came to purchasing their first property. We will always deal with him in the future. Thank you Smartline.
The service was outstanding! Dennis was patient and thorough while explaining the different options and helped us to make a decision that suited our needs.
Dennis was wonderful and I couldn\'t have done things without his help. He always made himself available and answered all my questions thoroughly and gave advice with no pressure. Have already recommended him to my friends
\"I am very grateful for prompt professional advice and help provided to me by Michael Spasic. This is the forth loan that he personally helped me with. Michael is definitely the broker that I will approach again in future and refer my friends to him for guaranteed professional service and satisfaction. Big thanks to Michael and to the whole team from your North Parramatta branch.\"
Dennis has a \"Can Do\" approach and leaves no stone un-turned in looking for finance solutions.
Great Guy and very professional.
Smartline are by far the most efficient mortgage brokers in the market.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it\'s amazing what they can accomplish.
Smartline guided us through an extremely stressful time due to a very short settling period in a heated market. Dennis went beyond and above to ensure we had what we needed to meet the timeline while still choosing the loan that best met our needs. Since then he has helped us change providers to further decrease our overall payment. We are always very impressed with the response time and service. Over the past 5 years I have never had any hesitation in recommending him to family and friends. There is no question in giving 10 out 10 for each of the above areas
He is very helpful and professional. He is always there whenever I need help.
Dennis provides an outstanding service. He always efficient and friendly in answering my many questions which is very important to me, being a busy working mum with little time to make enquiries. Highly recommended.
Although Dennis Mrljak is based in Sydney and I in Melbourne he offered top quality service. He took a personal interest in my search for a property, and was always available to answer questions and offer good advice.
Although Dennis Mrljak is based in Sydney and I in Melbourne he offered top quality service. He took a personal interest in my search for a property, and was always available to answer questions and offer good advice.
Dennis always went above and beyond to keep us informed and was always there to answer our questions and address our concerns. Very friendly and very knowledgeable. HIGHLY recommended. Great job Dennis
I found Dennis Mrljak very friendly and explained everything and look for the best deal that was available for me. Thanks heaps Smartline and Dennis Mrljak.
Dennis is reliable, efficient and knowledgeable. He always kept us up to date from the first meeting through to the application process and eventually settlement. He definitely made the whole process easier for us and I will highly recommend his services to family and friends.
I have been a repeat client of Dennis Mrljak for the last 12 years now and his service is consistently excellent as the first time I got the first loan through him, he is diligent, very prompt, saves me lots of money when ever he can and always give update, I will always recommend Dennis to all my friends and family..simply brilliant! Thank you Dennis. Sincerely Darius
Dennis Mrljak was simply awesome. He came as a referral from good friends and I am so happy that I chose him as this was my first home purchase and he explained everything clearly to me. He is a great ambassador for Smartline. I hope to be able to refer business his way at the first opportunity. Regards,
he is quick and advice asap.i would like to get more option for any product!!!
None.
I have already recommended Dennis to people I know. I am most grateful for his assistance with the whole loan process and his prudent advice.
Dennis makes the horrible process of loans soooo easy and always responds prompt to emails calls etc. Always a pleasure to deal with. Have and will continue to recommend Smartline :) Cheers Carmen
Dennis has assisted in my investment journey for now 14 years and have been more than happy with his service and attention to detail. I do recommend him to many of my investment friends.
The most trustworthy and efficient mortgage broker.
Dennis committment to making things as smooth and easy as posible allows managing our financial situation a breeze. Communication is efficient wether via email or phone and with Dennis tunring around any questions/corrspondence extremely quickly with do not have any issues at all. Cheers
Dennis, as usual, was the ultimate professional always keeping me informed at every step of the way to settlement. No questions were a problem to him at all. Thank you very much Dennis for your expertise advice. Best Regards
I've been dealing with Dennis Mrljak for many years now. He is an absolute pleasure to work with. I would never go elsewhere and I continually pass my recommendations to friends and family to your company and Dennis. Dennis has never let me down and has always provided me with the best loans to suit my situation and needs. All the headaches and confusion that come with the loans and paperwork Dennis eliminates for me with his wisdom and professionalism. I would never use another company and broker for as long as I am borrowing. Keep up the great work and Thank You for years of excellent service which will continue.
Dennis is very easy to talk to and was able to answers my questions and if he didn't know he would find out and call me or email me right
back. This is the second time I have used Dennis and wouldn't hesitate to do so in the future
Smartline mortgage advisers have access to a wide range of bank lenders.They are up to date with all of the latest products,including special promotions and offers and as a result, they're in a great position to be able to source the best deal for you.That's why I choose to use a qualified,experienced mortgage broker.
I have contacted Dennis for the last 15 years regarding my mortgage needs. He is always extremely helpful, professional and a pleasure to deal with. Makes the process easy.
Everything was perfect and quick
I met Dennis almost 20 years ago when he came into our real estate office to drop off his card. I have recommended him to many clients over the years and always receive great feedback. Dennis has written two of my own loans now and is consistently efficient, helpful and diligent. I can't recommend him highly enough.
Dennis has now been my broker two times. He really goes above and beyond to keep you informed at all stages of the loan process, holding your hand from start to finish. I have no hesitation in recommending his services to my friends, in fact, I already have several times.
I have used Smartline quite a few times over the last decade and have always found them to be extremely helpful with obtaining loans and keeping me up to date on market prices. The Parramatta staff are such positive and friendly people
i have used Smartline for the past 10yrs since my Partner passed away and i had to re finance etc Dennis Mrljak has been my adviser every time he is a wonderful polite nothing to much trouble person thankyou Dennis sharon thorn
I just want to say Dennis is very good at his job, I have no problems recommend him to any one( which I have many times).I believe in him. Rui
We've been working with Dennis last 4 years, and never think to go another person for advice. He is always available for advice and help, and we trust his advice.
We have been using the services of Smartline for over 15 years and would not take our business anywhere else. We receive first rate advice, quick response and have every faith in Dennis's experience and professionalism.
The in home meetings were very helpful to our family situation. Dennis and his colleague Michael Spasic, who took over while Dennis was on leave, were both super helpful and obliging throughout the process.
Dennis was fantastic! When we met with Dennis to discuss applying for our first home lone we were very nervous, but his excellent advice filled us with the confidence that we needed! Dennis was very helpful at every step of the way. Eventually Michael Spasic took over while Dennis was on leave. Michael saw us through to the completion of our purchase and was also extremely helpful and a great communicator. I would highly recommend both Dennis and Michael to friends and family and will definitely be seeking out their advice on our next loan! Thank you both!
From my initial enquiries right through to the completion of the loan application, the service I received was professional, prompt and hassle free. Before approaching Smartline, I had experienced only sluggish and frustrating communication with the major banks so Dennis's expertise and personable approach in securing the right product for my needs was a welcome relief.
Dennis is so efficient and quick to supply info and reply to emails. He has made buying our investment properties easy. We have already recommended him to other family members and friends. We'll keep going back to Dennis. Thanks again Dennis
I really appreciate the prompt service and immediate attention to my matter from my adviser Dennis. I find Dennis the most trustworthy adviser, friendly and very patient. This actually was the 2nd time I required the mortgage through him. I have no doubt and would strongly recommend him to all my relatives and friends.
We have known dennis for well over 15years and from the first day we meet him until now could not find a more professional and dedicated gentlemen.we have recommended him to other family and friends and will keep on doing the same.he is always there and responds everytime thankyou dennis and thankyou smartline.
Both Dennis and Lorraine were incredibly helpful throughout the home loan process considering it was our first home purchase. They were readily available and provided great advice.
The professionalism of Dennis and his team is second to none. Don't waste time with anybody else.
Dennis was extremely helpful. My parents used his services over15 years ago and always recommend him.
It's always good to deal with my finance guy Dennis. He's my 'go to' man because he always delivers results
Denis has assisted me previously with purchasing property. I have always found him to be accessible, well informed and very professional. I have and will continue to recommend his services to others. He is a pleasure to deal with.
Dennis Mrljak is exceptional at working out our mess and putting it into some order. I've used Dennis for 3 properties over the years and would high recommend him for his expertise and professionalism.
Dennis has provided us a great service.
I would just like to say that my wife and I always had our greatest trust in Dennis, and with the last loan advise and assistance we believe that he could not have done more.
I appreciated the humility of my adviser and his readyness to support me during the whole process of my mortgage application. He continued supporting me even when I moved out of Sydney where I initially wanted to build to Mildura Victoria where I am finally building.
I would like to say thank you for your excellent work in helping to secure my recent property purchase. It was a complex property and your insight, persistence and efficient work habits were invaluable in sourcing finance when other mortgage brokers could not. Not only that, you got me a great deal with a reputable bank. Everyone I dealt with there at Smartline were helpful and professional and I will certainly come back to you for my next purchase and recommend you to everyone else I know.
Dennis Mrljak from Smartline Parramatta has helped me with so many property loans for investment and PPOR, he is quick to respond, always positive and understand my need, I have use his service since 2003 to date and will continue to use his service and I have also recommended him to my colleagues, Thank you Dennis!
Dennis was always approachable with great advice , a polite manner and has a high standard of work ethic. He is one of the most professional people that i have had dealings with. An asset to the industry.
Dennis Mrljak is a well skilled adviser to facilitate the mortgage process during a realestate purchase. I couldn't find any reason to go with another mortgage advisor other than Dennis Mrljak from smartline for my last five realestates purchase.
Wouldn't think of going anywhere else to finance or refinance
Without Smartline's efficiency and support, my property purchase wouldn't have been done in such a smooth manner without any hassles.
Buying our first property was a little scary. There are a lot of people you need to depend on, the legals, real estates etc. Dennis was the one who absolutely stood out. No question was too small and he always got back to us quickly. I would recommend him to anyone. He's service was faultless.
Dennis was always available to help with any questions & also gave the details of a fantastic conveyancor that we could use.
Dennis has been such a help throughout the whole process of buying my first home. Even through a number of extremely tough circumstances, his tireless professionalism and patience has always given me confidence and the necessary support to pursue the Aussie Dream. I have already recommended Smartline to a colleague and would gladly do so on many more occasions. Two thumbs up from this customer.
I will strongly recommend Smartline to family member and friends as my association with this firm has been truly astounding. I admire their level of professionalism and dedication to providing quality services.
Dennis was a great advisor. He came highly recommended by family who used his service and I will continue to recommend him to others. For a first time buyer Dennis made the transition and paperwork easy and was always available.
We had the best experience. Thank you to Dennis and Lorraine, they always kept in touch and kept us informed of what was happening. Made our dream come true. Thank you and Merry Xmas
I being very happy with the service in many times also all my friends I'd recommend they all being with Smartline and the same Advisers for many years. I am very graceful to them.
I have known Dennis Mrljak for many years now. The last loan we got would be the 3rd loan we got through him. I work for one of the Big Four Banks so I am eligible for staff discounts but I still went to Dennis. Besides doing better than what I can get as a staff benefit, he is always just a phone call away if I need his help. I just hope Dennis will be able to help me in my retirement! Well Done to Dennis and Well Done to Smartline.
I'm a repeat client and service was great second time around also. The only comment i can make is that there was a mis read of my address on the papers and relay to the bank and as a result slightly delayed my process of a refinance.
Our advisor was accommodating, efficient and a really nice guy
Our advisor was accommodating, efficient and a really nice guy
Dennis has been a life saver on numerous occasions over the 10+ years we have been dealing with him. Nothing is too much trouble and I have recommended him to many of our friends and relatives. I would not deal with anyone else.
Dennis has been our advisor for many years and ever time he has understood what we wanted and given us the best loan for us. He is always contactable any time and return calls quickly. He always had the answer for anything we asked. He is very knowledgable about all the loans out there.and gives us the best advise. So thank you to Dennis and his team. Donna Jason Harris
Brilliant all round.
Dennis is extremely good value and I would not bother attempting to negotiate another loan with a bank or finance institution without Dennis's involvement.He is always contactable,easy to deal with and extraordinarily helpful. My partner and I have been through the approximately 20 loans with Dennis's help and they have always come out with a successful outcomes due to his interaction with the financial institutions, he comes highly recommended by both my partner and myself.
Dennis was amazing. I had dealt with a RAMS broker before but was dissatisfied and asked a friend for a recommendation- so not only did Dennis come recommended but I would and have recommended him to others. As a first home buyer I needed a lot of help and concepts and my options explained to me. I was also buying in the inner easy where process skyrocketed over the 4 months we were looking, and there were a few "almost" purchases and auction bids before we for our property- Dennis counselled me through all those properties as I would ring nervous about the risks of auction or about what seemed a high price on a treaty sale. Dennis also provided property & suburb reports at least 6 times for different properties- as soon as he knew I was seriously interested in one or another. Dennis is an exceptional broker- he truly acted as an "adviser". Many thanks
We were blown away by the level of service Dennis and the team at smartline offered. The personal touch and responsiveness were very impressive and we really appreciated how well they listened to our needs and gave us the solution that would work best for our situation.
Dennis has been wonderfull ! The purchase of my property was made very easy with Dennis assisting me every step of the way.
Dennis has been our advisor for more years than we care to remember. We will continue to use Dennis for many years to come. Cannot fault his service or dedication to his clients.
I would like to commend Dennis on the way he assisted me in obtaining my loan. As I was newly divorced and only working part time, I was having difficulty in a bank or credit union who would be willing to give me a mortgage. After Dennis was recommended by a long term friend, I rang him and he was able to obtain and approval for me within a few days. I would have no hesitation in recommending Dennis or Smartmoney to my family it friends.
I couldnt have asked for more from Dennis. He was great!! Will definately use him when I need my next loan.
Dennis has been patient beyound belief, not just this past few months but for a few years now. So we know how hard he works and appreciate everything he does. and his knowledge and professionalism are unsurpassed.
Our advisor Dennis Myrjak has been a great help to my husband and I over the last 15 years sorting out finance on 2 properties for us He is always cheerful and happy to talk with us whenever we need him We have recommended him to several friends who have all been equally happy Thank you do much Dennis
Maria Jeffels
Our advisor Dennis Myrjak has been a great help to my husband and I over the last 15 years sorting out finance on 2 properties for us He is always cheerful and happy to talk with us whenever we need him We have recommended him to several friends who have all been equally happy Thank you do much Dennis
Maria Jeffels
Dennis is an absolute pleasure to deal with.
My advisor Dennnis Mrljak was and is a caring person who treats you as a person of merit. He has always been more than helpful and I have recommended Denis to many people and I know at least four of my friends who have been help by him and have also put is name forward to their friends.
Dennis (as with previous dealings with him) went above and beyond in a professional and personable way. He was so quick to answer any question we had, even on weekends. Dennis is expert at what he does and leaves you feeling reassured and supported throughout the process as well as satisfied with the overall result. Glen and I would not deal with anyone else but Smartline if we ever changed mortgages again. If only selling/buying and moving house was as easy as working with Dennis from Smartline! Thanks Dennis, working with you and smartline was a SMART MOVE!
Over 11 years, Dennis has helped me buy my first house, and upgrade that twice ! He is an exceptional consultant who not only gets the best result, but genuinely cares that the best outcome is achieved. Without doubt, working with Dennis has made financing my house The easiest part of the process.
Providing Excellent Customer Service exceeding expectations with each process involved in obtaining a mortgage, is just one of the reasons why when purchasing our second investment property, we came back to Smartline to see Dennis.
We first met Dennis about 4 years ago, when we bought our first home. 2 kids and 2 houses later, Dennis is still with us, still as friendly and personable as ever. He was always available to see us,and kept us in the loop with the entire loan process. I would definitely recommend Dennis and Smartline to anyone seeking the best from their personal mortgage advisers.
I've can happily say that Dennis and his team at North Paramatta have been helping me out with loans since I first bought my place over 15 years ago and I would have no hesitation calling him for future advice or recommending him to friends and family which I have already done so.
I am so appreciative of Dennis's help and guidance throughout my encounters with him.
Dennis, has always been significant in my plans when developing a stratergy to refinance or buy a property. He is and will continue to be my first point of contact for organising a loan structure.
Denis always goes above & beyond. I recommend him to all everyone.
Absolute gentleman
Your service was exceptional. All the explanations were really clear and helpful. Your support during the loan was really helpful. I would really recommend your service to friends. Thanks again for your help. Virginie
The advise and follow up received from Dennis and Simone was flawless and both my partner and myself will be forever grateful.
Dennis is very professional, easy approachable and always on service. This was a second time we worked with Dennis and we ssincerely appreciated his skillful efforts to do a good job for us
We have been dealing with Dennis for approx. 10 years and he has always been great. He goes well over and above what you would expect and his customer service is exceptional. I would and have recommended Dennis to anyone without hesitation.
Dennis is not only very professional but also very friendly. I've been actually recommending him to people around me..!
Dennis Mrljak from Smartline is simply the best in the business. Extremely dedicated, knowledgeable, and above all a great guy. I will use him again in the future, and cannot recommend him enough.
Anytime we need advise we simply ring Dennis and his team and they always provide us with a solution. We have needed Dennis on more than one occaision and we would have no hesitation in recommending him to others in the future.
Dennis and Simona have always been a pleasure to work with and we will continue to do so. They have the expertise and a great sense of humour as an added bonus.
what we like most about Dennis is that you never feel silly asking questions, as he welcomes them all and always explains things thoroughly. He does a wonderful job, is very patient and this is why we have used "Smartline" more than once. Have in the past recommended smartline and Dennis and will continue to do so :)
I have nothing but praise for Smartline and particular Dennis Mrljak who always provides the most professional advice and great response to all my questions keep up the good work!!
We have used Denis on 4 occasions and our repeat business is a sign of our satisfaction with his customer service which has been tremendous
Dennis goes above and beyond for his clients, this is why my partner and I have recommended him to so many of our family and friends.
Dennis Mrljak helped me find the right financial package to get out of the black hole of divorce. He was kind, generous with his time and thoughtful with his advice. I could not have done it without him!
Dennis was very efficient and on top of everything. He dealt with any concerns i had and made my very busy life very easy and painless with his level of service!
I would recommend Dennis and Lorraine to my friends and family - they were very lovely, always helpful and pushed really hard for us in rushed and pressured circumstances - thank you guys!!!! see you next time (hopefully only a few months away!!!!)
Dennis Mrljak was fantastic in helping me purchase my new family home. Nothing was a problem for Dennis, I will be recommending his fantastic services to my family and friends. Kind Regards Angela
Dennis was recommended to me by a friend who had used his service for her home loan. He did a great job of going through the options available to us and not only provided us with break downs of the various loan options but did so in a readily comparable format that was easy for us 'first timers' to sift through. I've already recommended him on to another friend.
Dennis Mrjlak was amazing! We will continue to use him for all future purchases.
Dennis was extremely dilligent, and always available to provide advice, and keeping us informed of progress at each and every stage. During some issues with the bank (their fault, not Dennis'), Dennis really went out of his way to liaise and work with all parties involved to make sure things were sorted out as quickly as possible. In comparison to the very average experience we had with our conveyancor, I must say that the services from the Smartline Advisor were absolutely excellent and I would have no issues in recommending him to friends, colleagues and family,
Dennis provided great service and was always available to answer our questions. Have already referred him to friends!
Dennis Mrljak and Lorraine were absolutely fabulous - as always. Thank you!
Prompt response always with the the right information, calculations and advice.
Dennis is excellent in keeping me updated with the progress of my loan, I just wished Dennis can be a bit more strategic thinker in that i wish he had come up with the suggestion to half fixed my loan and leave half on variable, rather than me coming up with that suggestion my self half way through the process and then I had to cope the $350 switch fee ;C
I have found Dennis and his staff excellent and have recommended family and friends to Dennis. Furthermore, both of my sons purchased the first homes this year with Dennis's help. They stated he was excellent.
We have used Dennis a couple of times and he is a very professional man, who can make appointments in the evening that is very convenient and very helpful
I WAS HAPPY AND WELL INFORMED DURING PROCESS AND WAS INVITING IN ASKING QUESTIONS AS STAFF WERE VERY HELPFUL AND CHEERFUL..
We may be biased, but even if we weren't connected to the company we'd still use Dennis - as have our family and many of our friends
Dennis is excellent. Always patient in answering our questions and providing us with information. Always quickly responding to our e-mails and reassuring us. We have a lot of confidence in Dennis and will be contacting him when we are ready to purchase again.
Glad to see you have removed his photo from the Homemover - this should benefit the whole of Smartline.
Dennis was great. He was always available and has a wealth of knowledge to answer my many questions. i already have refered Dennis and Smartline to friends.
Very, Very happy with the service Dennis provided. My husband and I could not believe how efficient Dennis is. Very pleased!!!
I liked the ease in which the whole process is handled, as far as what else you could do to add value to your service your already doing it.
My Partner & I have organised many loans with Dennis..... the fact we keep using him, I feel, says it all.
Introduction of a service to validate interest payments on loans would be useful. I have had a number of experiences with incorrect interest/charges being levied on my accounts. A 'keeping the banks honest' service from Smartline would remove this burden
again, Dennis was very helpful
as always Dennis / Smartline provides fantastic help for our loan requirements. keep up the good work.
I believe my adviser went out of his way in being helpful and arrange the loan properly.
North Parramatta Are great
We have associated with Dennis for over 10 years and he treat us like personal friends. He helped us on several occasions which he did not get any financial benefit in the end, and he still is so willing to help us.
Dennis is always super quick to reply to emails or return your call no matter what the query. Much appreciated! Sounds silly but these days it is very difficult to get anyone to return your calls!!!
Keep doing what your doing ... If it ain't broke, don' fix it.
Our advisor, Dennis Mrljak at North Parramatta, was very patient and informative. He took the time to explain every step of the process of applying for a loan to us very carefully. As things moved towards our settlement date, we had to see Dennis and ask
Proffessional all the head aches of purchasing a property was simplified.
Liked: Broker's understanding of my financial situation and requirements and his availability to respond to queries. Add value: 1. A financial planning review/consultation would be very useful, particularly where a loan is for an investment property. 2. O
Dennis has been servicing my loans now for about 10 years and he and his staff are "WONDERFUL" ... after all, why would I keep going back !!!
I liked the availablity of someone who was willing to put my interest and my purchase at the very top of his priorities. Dennis was always willing to take my calls and and get back to me if an issue arose that needed to be dealt with.
The service provided from Dennis was excellent. Keep always the best work.
We always felt like we were someone and not just a number. Nothing we asked or requested was an inconvenience. Denis and Lorraine from Parramatta are just the best. They are both so understanding and where always there if we needed a chat.
Exceptional service all round.
We liked the way Dennis was able to come to our home (after hours) to go through potential home loan details
The service was 110% plus. Excellent
I have used Dennis twice for home loans.He takes the worry out the loan process. Any issues that have arisen Dennis has resolved for me.
The easy of which the process was made to feel
What i liked most was that there was always someone available to assist with questions and would respond within 24hours. To add a little value it would be good to give a step by step guide of what to expect, especially when buying your first home on a sim
I have always used Dennis, and always will. We had aminor hiccup towards the end, but, that is a part of life ... nothing always goes smoothly!! I was however led to believe that my new loan would be through Bank of Adelaide, and it turned out to be Bette
What impressed us the most was the continual support. It was impressive to know that unlike the lending bodies, smartline treated us as individuals and not numbers.
Denise is so good , one cant always get hold of him,but he always rings back
Good communication through the entire process.
in my opinion there isnt much more that my consultant could do as the communication and help is more than adiquet already. thankyou
My husband and I knew Dennis Mrljak since 2002, when we first took a loan for our investment property. He is very good and all the time very professional and try his best to accommodate his time for his clients. He always put his client first and finish g
Nothing jumps out at me that needs changing or improving
I gave all 10's ... can't improve on perfection
receieving a present of congratulations for our new home. Receieving birthday cards. They were caring and available whenever i rang anxious and unasure. I liked how my broker gave me a booklet of information about the property that I wanted to purchase wh
Consultant was always available and always promptly followed up an issues
Every question is covered in response emails minimising confusion.
Please see below.
What I liked most with my consultant is his positive attitude, he finds a way to make home ownership possible and reasonable, and his availability at all t imes. I also like the update by sending newsletter to us telling us what's going in the real proper
I liked the professional way it was handled and the options given were well researched.
Readily available and approachable - nothing is too hard.
We like how you are able to see clients in the time that it suits them (evenings) and we like how we can ring your office and if Dennis is not availabe then Lorraine or someone else is able to attend to our enquiries thus avoiding delays. Replies to email
You may noticed I filled up this survey again, but I have used Smartline three times, one for buying an investment property and twice for topping up (refinance). One more thing I liked most with my Consultant, Dennis Mjrlak, in Smartline, is the efficienc
that dennis always laughs at our jokes.
I loved the fact that we got a fast, efficient answer on a loan that another lender had tried for two weeks to get and failed.
Appreciated the open communication and constant feedback. I felt I was always "in the loop."
Liked the quick efficent responses to any request or questions asked.
The original loan proposal was not what we wanted and contrary to our initial instructions. The consultant negotiated a product we did not want that the bank supposedly approved or agreed. We advised that we did not want the product becuase it was not wha
Dennis Mrljak provided a very high degree of service and was very attentive throughout the process. He is a credit to your organisation. His support team also appeared to be very competant.
Really appreciated the great customer service. Even when I felt I asked stupid questions they were always very pleasant and patient.
Dennis has been wonderful in assisting us with our finances for the past 5 years. His service and customer knowledge is amazing. As a buyers agent, I refer all of my clients to Dennis and know that they, the customer is getting the very best in service.
Smartline make the lending process easy.
I have already recommended our consultant to a few friends and would have no hesitation in seeking Dennis's service again. Dennis stayed in contact almost every day to keep us informed which was great. When i phoned and he was unavailable, he returned my
Dennis has been our consultant for 5 years now on several occasions been extremely helpful. 40 others of his clients were referrals from me.
tailored customer service
tailored customer service
tailored customer service
Easy to understand non complicated advice. Prompt reply to any question.
keeping us informed and keeping us in the loop at all times
I was very happy with my consultant in the quick and more than happy to help attitude he had. the only thing i could suggest would be to employ more people like Dennis. thankyou sharon
They were made available for after hours appointments at home. One disadvantage is several key lenders are excluded.
Can.t think of a thing
Can.t think of a thing
FRIENDLINESS, NOT INTIMIDATING & EFFICIENT
DENNIS AND HIS STAFF WERE EXCELLENT AND THE SMALL TOUCHES WERE MUCH APPRECIATED AND MADE A GREAT IMPRESSION. WOULD CERTAINLY RECOMMEND HIM
Appreciated being kept up to date with my loans when I applied for them.
I liked the high level of service and attention we received from the team - we always do. Perhaps increase the choice of lenders to improve what you offer.
I got what I was expecting and nothing left behind my expectation.
Saw me at very short notice just prior to Christmas. Always available or returned calls quickly. Office staff also helpful.
They were very cooperative and would recommend them to many new investors and home buyers.... Dennis mrljak did a very good job with his staff at his north parramatta office always readily available and helpful. shane potter
Dennis Mjlak was very friendly and accomodating. As this was our first home Dennis and team were very understanding and quick to answer all our queries which made us confident and comfortable through the whole process. Thank you Dennis and team
Dennis did and still continues to do an excellent job with our homeloan requirements. From a email to a letter, he is constantly in touch with us to ensure that we have everything we require. Gregg and Kim Clark
The only Concerns we still have is the settlement of our first home owners grant which still hasn't been settled. Other than that Smartline has been very helpful and we have referred people already.
I don't have any further comments. The service I received was exceptional. My consultant wasn't contactable at the time ( he was becoming a proud dad ) but he did refer all my paperwork and details on to another consultant who took over and did a fine job
The service has been very professional, but also very friendly, Dennis and* the team have been extremely helpful given the numerous obsticles while putting thru the loan. Thanks Again. Anthony & Christine
Dennis and team at Parramatta were fantastic... really patient & helpfull & had a sense of humour Thanks Guys :)
We think Dennis Mrljak should be Mortgage Broker of the Year. We have used Dennis's services for our property investing business for 5 years and refered at least 20 people to him. We have watched his business grow and he has always given us excellent serv
The consultant (Dennis Mrljak) provided great service...was always happy to talk, returned phone calls promptly and followed up any problems with the financial institution immediately. I will, and have already, referred him onto friends.
Please keep your news letter on a regular basis. preferably monthly
Very impressed with the after settlement service. So helpful during the process even if though we change the loan we wanted with the same borrower and redrafted the documentation. Would definitely use again. Good Service from this office.
I have rang a couple of months ago, ask a question regarding receiving the balance of our loan but I have not heared back from Dennis to date. Terese Mansfield 06/05/04
The service we received from Dennis Mrljak was amazing.We had to re-apply for a 2nd loan when we discovered our first choice"Dream Home" was really a Nightmare disquised.We had 2 1/2 weeks to vacate our existing home & the amazing Dennis pushed through t
Dennis and Simona are always available at the drop of a hat to help.
THE PERSONAL SERVICE WAS VERY GOOD. WE HAVE HAD A PROBLEM IN GETTING OUR VISA CARD THROUGH. ALTHOUGH THAT HAS BEEN SEEN TO NOW. THANKS
Despite BankWest's best efforts to completely stuff up the whole process, Dennis went above and beyond the call of duty to make sure that everything went as smoothly as possible. On the day of settlement, the bank was still doing their best to stuff thing
sorry it has taken so long to respond- having problems with e-mail. Thanks to Dennis and team for all their help and making the process easier for us.
My consultant was a Very humble, down-to- earth type of person who takes up time to explain every thing I needed to know.This ofcourse led me to make the right decision.He travels to extra lengths to make someone make decisions on their own. THat is why I
As a repeat customer of Smartline if it wasn't for Dennis then I would not have contacted him to assist me with my loan needs for the second time around. Thoroughly professional and dedicated towards his customers and sensitive to their needs. I have no h
Consultant, Denis, alway available to be contacted, and always happy to respond to any requests made
lol find a way to get valuers up to date on current market prices
2 emails is that 2 chances at to $200 The entertainment book is great but is it possible to get one for the central coast? Give dennise a raise. he has done a great job on my latest house
Dennis was terrific. I, my family and friends have used his services at least 9 times. We can't commend him highly enough
I found Dennis Mraljak the consultant extremely helpful and easy to deal with. His level of service and follow through have been exceptional.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
