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Simone Ruddock

Reviews

What our customers say about us | Mortgage Choice Upwey


Average client rating
5/5 From 33 Reviews

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Easiest process ever. Took away all the stress of finding the right mortgage. Supportive throughout. Wonderful experience

Alyssa
09 November 2024  

 

Peter and his team have been very supportive in organising an appropriate loan for me to refinance and purchase a new house. Their communication has been excellent and they are able to answer any questions to assist me.

Daisuke
24 September 2024  

 

Simone and the team at Mortgage Choice have been so incredibly helpful and supportive in all their efforts to find a fitting home loan that suits my needs. From the very first consultation I have had complete confidence in Simone and her ability to find an appropriate solution and she has delivered what can only be described as an amazing result despite some difficult circumstances. Simone has made the process so smooth and stress free and is highly recommended for anyone looking to secure a mortgage.

Travis
19 September 2024  

 

I am really impressed with the service Simone provided. She is very clear and concise and was always available for any query i had. Thank you.

Paul
11 September 2024  

 

Simone has been wonderful to deal with and been there to assist us every step of the way. She has always made herself available and answered any questions and communications straight away whilst being transparent throughout the process, providing clear and concise information at all times. We felt we were in good hands from the beginning and have been proven right. I highly recommend Simone and her team if you're looking for highly professional and personable service. Thanks Simone

Glenn
14 August 2024  

 

I was recommended Simone from a work colleague who spoke very highly of her experience and now I too couldn't recomend Simone and the team more. Recently purchasing our first home, Simone guided us expertly through every step. We received regular updates throughout the process and they were always happy to answer all of our many questions, never making us feel silly for asking.
We are very thankful for the hard work and expertise that Simone has provided, without which I'm not sure how we would have managed

Aaron
06 August 2024  

 

My wife and I highly recommend Simone and her team They were great to deal with and we were given unbiased options for refinancing. We are happy to now be set up with the best option that works best for us.
Refinancing can be painful with the amount of information needed, but the online portals made it so much easier for us to complete in our own time after work hours. With anything we weren't to sure about, Simone and her team were very responsive when we needed help.
We would like to thank Simone for all of her help

Peter
24 July 2024  

 

Simone has been so patient and kind, and very knowledgeable. She is always happy to be contacted to answer any questions and really makes the process as easy and enjoyable as possible. I would highly recommend her to anyone who is looking for a mortgage broker.

Cat
23 May 2024  

 

We couldnt be more glad or grateful to have Simone duking it out on our side. She hustles hard and is extremely patient, understanding and super friendly.

Antoni
23 May 2024  

 

Buying a first property on your own can be an extremely stressful experience but Simone was there for me every step of the way, from sending invites to seminars to covering every bit and pieces of information. I could not have wished for a better team to work with. Simone and Lynne made sure to keep me updated on how the application was proceeding, and what was required of me. I would definitely recommend them for all your mortgage needs.

T.
12 May 2024  

 

Simone, Peter and Lynne at Mortgage Choice have made the process of buying our first home so smoothly. They were always happy to help with any questions along the way, and their communication with every step was very reassuring during such a complex process. We would recommend them to everyone

Jessica
07 May 2024  

 

Simone, Peter and Lynne are an amazing team We were so happy with their service and support throughout the process of purchasing our first home. Their communication and expertise was so amazing and we always felt comfortable to ask questions. Would recommend to anyone looking for a Mortgage Broker Thank you Simone, Peter and Lynne


03 March 2024  

 

We have had the best experience working with Simone and the Ruddock team on our recent mortgage and settlement. Simone went above and beyond to help us out and was an absolute god send when it came down to crunch time and we had a few issues just before settlement. She is extremely thorough and easy to work with and we can't thank her and Lynn enough for all of their support. 10000 recommend

Georgia
27 February 2024  

 

Brilliant to deal with.

Della
29 January 2024  

 

Truly outstanding Redefined the meaning of customer service

Yin
30 November 2023  

 

Simone was a tremendous help brokering my mortgage and when all of a sudden everything had to happen in a hurry, she was on top of it all and really put my mind to ease so I could sit back and enjoy the ride

Simon
10 November 2023  

 

I couldnt be happier with all the help, guidance advice that Simone Peter have provided to us. From the first time we made contact over a year ago, Simone helped us get a better understanding of our savings goal and borrowing power and within a year we were ready to take the next step and both Simone and Peter really helped us through every step of our loan application, understanding all the costs that go into purchasing a first home dealt with any hiccups along the way. All communication was prompt everything was explained to us. Highly recommend anyone looking for a broker to reach out to Simone. Thanks again for all your hard work

Zhenya
27 October 2023  

 

Could not be happier with the service and assistance Simone and the team provided throughout my home loan process. Simone made an incredibly stressful time for me an easy experience and was constantly available to help assist me and answer any questions I had through the process. Highly recommend contacting Simone and the Mortgage Choice team if you want high quality customer service and expert advice.

Grant
11 September 2023  

 

Simone was invaluable in assisting me to navigate the options of my mortgage. This was so refreshing amongst the overload of rate reports in the media and widely varying opinions of experts. The banks were very limited in their assistance and explanations, but Simone was able to clearly explain information, listen and provide relevant answers, appropriate to my circumstances. My experience with Mortgage Choice was reassuring at a very stressful time. Thank you Simone.


29 August 2023  

 

An absolute amazing service, so helpful and kind. Was able to to answer every question I had and didn't make me feel dumb for asking some silly questions. I would 100 recommend everyone uses these services. And have already. Simone is so knowledgeable and so helpful. It was a real pleasure her on my side when buying a house. And the team that Simone works with is amazing and incredibly hard working and helps you get the best house loan that is out there.
Thank you so much for all your help

Evan
31 July 2023  

 

Simone was so helpful throughout our whole buying process. We appreciate so much what you guys have done for us

Sean
03 July 2023  

 

I would highly recommend Simone and the team at Mortgage Choice. It has made the process of organising our home loan as stress free as possible. They have been professional, quick to communicate and offer helpful advice. Thanks guys

Kate
02 June 2023  

 

Simone has been an absolute pleasure to deal with. She has helped us though the whole process and we appreciate her support. If you need a mortgage broker definitely give her a call.

Brett
31 May 2023  

 

Simone is an exceptional broker in the way that she goes above and beyond for her clients to achieve the best lending result. Herself and Lynne from Mortgage Choice have proactively communicated updates and absolutely acted in my best interest to ensure a suitable loan product met all my requirements.

April
19 May 2023  

 

Simone was great to deal with - open, honest and took the time to explain things so we could easily understand. She had our best interests in mind at all times. Highly recommended

Dave
07 May 2023  

 

Simone and the team exceeded our expectations, very highly recommended, high quality and friendly service

Angela
30 March 2023  

 

I have just become a first home owner, largely thanks to all of the work that Simone and her team put into finding and securing a home loan for me. I highly recommend Simone and her team who have been nothing but friendly, professional, informative nothing was too much for them to explain to me prompt and helpful. It really has been a pleasure working with you Simone and I thank you for helping make this home buying journey as stress free as possible.

Belinda
20 March 2023  

 

 

Just wanted to say thank you so much Mortgage Choice and all your team at MountainGate you guys went out of your way to help us get our home loan thank you so much

Julie & Roy
01 February 2023  

 

 

Would highly recommend using the services of Simone and the team. They provided me with clear and well presented information, after listening to what preferences I required. They were wonderful to deal with, and offered many options. I don't think you could go wrong.

Greta
01 February 2023  

 

 

I highly highly recommend Simone and her team. Pleasant, prompt, professional, empathic, honest, straightforward advice and assistance. Simone always made time for our questions.

Belinda & Lloyd
01 February 2023  

 

Would highly recommend using the services of Simone and the team. They provided me with clear and well presented information, after listening to what preferences I required. They were wonderful to deal with, and offered many options. I don't think you could go wrong.

Greta
30 January 2023  

 

Just wanted to say thank you so much Mortgage Choice and all your team at MountainGate you guys went out of your way to help us get our home loan thank you so much

Julie
23 January 2023  

 

I highly highly recommend Simone and her team. Pleasant, prompt, professional, empathic, honest, straightforward advice and assistance. Simone always made time for our questions.

bel
23 January 2023  

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