Reviews
Average client rating
5/5 From 132 Reviews
I have long referred people to use Sarah for finance when selling homes, but, I recently used the services of Sarah personally for a new purchase and I couldn't have been happier with everything. She worked so hard to secure a great finance option for me cannot thank her enough. 5 stars is not enough stars to rate Sarah Mortgage choice Maitland. Kane
Sarah was absolutely brilliant from start to finish. Thorough, reassuring and a pleasure to deal with. Utilising zoom calls was extremely helpful and time saving. I would highly recommend using her services.
Sarah is the best mortgage broker, she will get the best rate the best service, all with a smile- 7 star service all round
Sarah is fantastic to deal with. We highly recommend her for any finance needs.
Sarah went above and beyond to help us get our first home and we’re so grateful for that!
Sarah was always available to ask any questions I had and offered great support & reassurance throughout the whole process. I would highly recommend her to anybody who requires a broker.
We found Sarah to be reliable, professional and personable. Sarah remained in contact with us to inform us of every step even when she was on holiday. We were extremely happy with Sarah’s help and level of service and I am sure we will be back in the future. Thanks again Erin and Sara.
Sarah was amazing! She kept us informed of the process, was able to answer all our questions and went above and beyond with even post settlement. Thanks Sarah!
I am so happy I found Sarah Mitchell. I was looking for a very specific mortgage and she went above and beyond to find one that was perfect for me. She was very helpful at every step of the process, and now I am enjoying my new home. Highly recommended. Thank you Sarah!
Sarah is the best! We have used Sarah for every loan from cars and caravans to houses and refinance. She knows her stuff and works tirelessly until she gets things done. I’ve recommended her to several friends and family who have also been very happy with her service.
I was very impressed with smartline as they kept me more informed with my process than my solicitors did. Thanks Smartline
Sarah was Extremely helpful and knowledgeable always contactable if I had any questions or need help with the paperwork.
Would not hesitate to recommend Sarah to any one looking for a mortgage advisor.
Sarah was fantastic to work with. She came recommended through a friend of mine.
As first home buyers she promised to hold our hand through the entire process. From the home loan application, house searching and then to settlement which she did. We could not have done this without her. We look forward to working with her again.
Very helpful amd explained everything very clearly and easily understandable
All of the ladies involved with our lend were amazing. Thanks to Sarah a Mitchell for going above and beyond to help us
Sarah Mitchell was absolutely amazing, our experience purchasing our first home was made smooth and easy for us by the professionalism and expertise Sarah provided. I will happily be recommending Sarah to my family in friends and plan to work with her in the future when the time comes.
Sarah is just amazing! She does a fabulous job finding the right loan for your needs. Highly recommend her!
We have engaged Sarah on several occasions now for advice and assistance in procuring the right loan for our needs, and obtaining the most competitive interst rates available.
We are once again completely satisfied that Sarah has done an outstanding job in securing our most recent loan. Her communication with us was top notch, and her patience in dealing with some of the most outrageously moronic questions from the lenders was exemplary.
Of course, we would highly recommend Sarah to any friends and family that would need her services. And we will definitely need her again in the future. Thank you.
Easy and trouble free system start to finish big shout out to Sarah & Sezen
Sarah was amazing, she explained everything, kept consistent contact and was easy to reach if I had questions and always happy to answer questions.
Sarah was fabulous at getting us what we needed.
We're now in our own home and over the moon.
We would highly recommend Sarah as a broker to our friends and family.
Sarah is very professional. She makes sure all information is passed on quickly. I wouldn’t use anyone else.
Sarah is AWESOME!!!! Everything was so easy for us and she helped us every step of the way
Sarah always goes above and beyond with regard to meeting our expectations and finding the right outcome for our situation
I found the whole process to be simple and straightforward and felt supported and guided by my advisor, Sarah Mitchell. Would highly recommend.
Sarah is great! She took the stress out of it, kept us informed, and did whatever she could to make the process as easy as possible.
My wife and I contacted Sarah after a few bad dealings with other brokers in our last attempt to get ourselves a home loan.
We were a little doubtful at first but Sarah was amazing and cannot recommend her enough.
Sarah was amazing. She went above and beyond answering questions even after hours
Very helpful and super patient.
My adviser was amazing very professional and helpful in every way possible
Sarah has again shown exceptional customer service and gone above and beyond expectations. We couldn't be happier with the experience.
Sarah was very warm and friendly and ensured we felt at ease throughout the entire process. Could not have been happier.
Cannot recommend Sarah enough! She went absolutely above and beyond to help us with secure the right loan for us, explaining every step of the way.
Sarah was wonderful as always. Thoroughly recommend her to everyone.
Sarah is so fantastic to deal with, it's worth refinancing just to chat with her more often. 10/10 service - now recommending to anyone who will listen. Thank you
Sarah is the absolute best. She made my dream come true and went out of her way to help me through my complicated mess. Be lost without her and I will never go anywhere else but to her. She is one in a million providing friendly, professional service
Sarah was amazing through the whole process. She has helped us achieve a dream that we thought was out of reach.
I worked with Sarah Mitchell, she was absolutely wonderful and helped walk me through each step of purchasing. She understood that I’m a first time buyer and was able to explain each step in a way that I understood, going above and beyond.
Would highly recommend Sarah to anyone. Knowledgeable, super personable and so helpful.
Highly Recommend!
Sarah spent up to an hour with me on our initial consultation.
She was able to find out exactly what I needed and tailor a solution to suit.
Sarah was just amazing, still is btw, she guide us through the right deal and we are building our dream while paying less every months, thanks Sarah you amazing !
From our first meeting we knew we could place our trust in Sarah. Sarah was professional and readily available to answer all our questions and concerns. We definitely be referring Sarah to family, friends & colleagues. Thank you Sarah you‘re amazing.
Sarah was very professional and approachable. Her guidance and expertise were very welcomed. Nothing was too hard for her. I would highly recommend Sarah to anyone looking for a reliable informed broker.
Fantastic service!
Sarah exceeded our expectations, she went above and beyond the call of duty. Her attitude, dedication and professionalism was outstanding and we could not have asked for better service!!! FIRST CLASS!!!
My advisor Sarah Mitchell went above and beyond. Couldn't be happier with her help,attitude and professionalism. A credit to Smartline. Will be recommending her to friends and family. Happy customer
Sarah was extremely helpful throughout the entire process, went out of her way to ensure a timely completion of our loan.
Amazing . Highly recommended
Sarah was wonderful to deal with right from our first meeting. She was able to explain things in a way that made sense to a first home buyer and made my whole experience of buying my first home so smooth. Couldn't recommend her more!
This is the second time I have used Sarah Mitchell for my finance needs and she exceeded all my expectations again. Sarah is so easy to work with, extremely knowlegable and understands my needs better than I do! Thanks Sarah.
Sarah was professional and knowledge at all times. Would highly recommend.
Sarah was so helpful throughout the entire process, putting my mind at ease at each step. I will definitely be back for future loan needs and have recommended Sarah to family and friends.
Excellent service!
I was thrilled with the expertise and great results that where achieved, thank you
Sarah was excellent, very easy to get a hold of and very helpful with all my concerns
Sarah went above and beyond to assist me in purchasing my first home. She answered my questions in a timely and professional manner and provided me with all the information I needed to select the right home loan for me. Her communication throughout the entire process was extremely efficient, making purchasing a home significantly less stressful. Thankyou so much!!!
Sarah was great, I highly recommend her!
Very helpful with information and kept me up to date.
Professional conduct.
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We found Sarah amazing to deal with, Sarah was always available to answer any questions. Sarah helped us get a fantastic rate for our home loan. We are very happy with the service Sarah provided and would have no hesitation using Sarah again or recommending.
Thanks
Andrew and Fiona
Sarah was amazing. We live our new home and wouldn't be here if it wasn't for her. Helpful, knowledgeable and friendly. She was transparent about our loan and we made a fully informed decision. Thank you Sarah!
I highly recommend Sarah Mitchell - her service, response and knowledge was outstanding. Her communication was outstanding and even our solicitor commented on how thorough Sarah was and that she followed up on things and was a pleasure to deal with. Sarah is a huge asset to your company and brand. Thank you Sarah!
Sarah was nothing short of absolute brilliance.
She managed to get us across the line when we were very doubtful of our chances.
She's a straight shooter, who put us on the right path and guided us through the process all the way.
My family and I can't thank her enough for changing our cercumstances dramatically for the better
20 out of 10 for her brilliant work
Sarah was so helpful. She made the whole process so easy. We would definitely recommend her to anyone.
Sarah Mitchell is a true gem.She explains everything and is always contactable and treats us like family.She is awesome and will certainly recommend her to family and friends.
I felt well informed throughout the entire process. Sarah understood my needs and concerns, I can be high maintenance with these decisions but she took it in her stride. I'm really pleased with the outcome.
Words cannot fully describe how amazing the service was that Sarah provided.
Being a complex loan with refinancing, insurance and time pressures, Sarah’s service and diligence was second to none. Sarah continuely went over and above to ensure the venture went with out any hassles.
It was perfection! Thank you Sarah!
Sarah has once again gone above and beyond to make out dreams a reality. Thank you Sarah for always answering our questions and being easy to talk to. Jess & Rory.
Sarah was extremely helpful through the whole process and made it simple and stress free for us. Would highly recommend her to others.
Sarah did an amazing job, very professional and everything was completed easily with no fuss for me. Highly recommend Sarah to everyone looking for an adviser.
Everything Sarah has done for us has gone way past our expectations .We really appreciate the work she put in and nothing was a problem to her.She sorted out everything with no fuss at all.We are so lucky to have met Sarah and will recommend her to family and friends.No improvement needed at all from Sarah.Whole experience was awesome so thank you so much.
Our experience with Sarah was fantastic from start to finish. She always went over and above the call of duty to make sure that we got the loan amount we needed for our dream home. We could not recommend her more highly.
My refinance wasn’t smooth with my existing lendor but Sarah manage to fight tooth and nail to get it sorted and couldn’t have asked for anymore
Sarah was beyond amazing.
Being first home buyers, she took all the hard work and stress out of it for us.
Would definitely recommend Sarah to anyone looking for an amazing broker.
Sarah consistently exceeded my expectations. Her professionalism and attention to detail made the whole process effortless
Sarah made the home buying process comfortable and stress free. We always felt as though everything was done with our interests at heart. We were given a variety of options and the questions that were asked of us were sensible, intelligent and insightful. It was never overwhelming and we were always kept up to date with what was happening and what needed to be done next. Sarah was professional, but also brings a warmth that made it feel like we were dealing with an old friend. We will highly recommend her services and contact her again without hesitation the next time we need finance.
Great experience and got the result we were after when another broker couldn't.
Perfect. Could not ask for a better person. Sarah is prompt and committed. Best financial adviser I have ever met. And yes, I would recommend her to other people. I recommended my sister and Sarah was able to help her too. Brilliant!!
Always easy to contact anytime. Was great at giving advice and worked very hard to meet our deadlines.
Sarah is one of the nicest, most kind and attentive people i have ever had the pleaser of meeting. She was an absolute pleaser to deal with.
Sarah was always there ready to answer all the questions we had (and there were a few being that it was our first home).
Gave us all the infomaiton we needed in ways we could understand and just an all round genuinely great person.
I cannot recomend her higher she was absolutly brilliant.
Sarah Mitchell was faultless!!!!. We had such a good experience!!!
Sarah was our mortgage broker and she was professional but approachable and managed to turn our mortgage process unto an enjoyable occassion. Happy to recommend Sarah and Smartline anytime
Sarah was our mortgage broker and she was professional but approachable and managed to turn our mortgage process unto an enjoyable occassion. Happy to recommend Sarah and Smartline anytime
Sarah was great. Answered all our questions and kept us up to date with the progress of our loan. Will be recommending Sarah to friends and family for sure.
When me and my partner started looking into the possabilty of taking out our first mortgage we where so skeptical about the idea of a mortgage broker. After having a meeting with Sarah we left confident that she would look after us and find the best product. Throughout the whole process from our initial meet to settlement Sarah was right there for us making everything easier. Thank you Sarah for your help.
I cannot recommend Sarah highly enough. She worked extremely hard in what was a frustrating and long process to purchase our first home. She was always available and there was nothing that was out of the question. I tell everybody about Sarah. Fantastic job!
Although i have known Sarah for many years, i found her to be extremely professional in helping secure my loan approval from a very tardy lender. Her communication through all this was great and her effort to make it happen was brilliant. I would recommend her to any of my family and friends that need any service that she can offer.
Made a stressful process for us very easy. Knew all the answers to any question we had. So easy to deal with & always available. Thanks
The whole process was excellent and Sarah was always available to answer questions. Thankyou Sarah.
Getting a mortgage (or in our case refinancing an existing mortgage) can be a very stressful process. Trying to determine who has the best rate or terms, the best offers etc can be very daunting. Sarah Mitchell from Smartline came to our home and Went through this process with us. Sarah was professional and answered all our questions; she also went through the various options that we Had. There was no pressure on selecting a certain product or institution. Sarah was 100% on finding the best option for us. We couldn\'t be happier with the service that Sarah Mitchell provided. Many thanks.
We found the entire process to be trouble free, any questions we had were addressed quickly. I would and have recommended Sarah to others.
Sarah went above and beyond to get me my new home loan. I\'m a single mum going through a messy separation and found it very difficult to find an institution that would lend to me. Not only did she find me a lender she also got me the best deal and the best intrest rate possible. I am so grateful for everything she has done for me.
Sarah Mitchell made the whole financial experience a breeze. Her exceptional service and attention to detail was outstanding. We were very happy with her service.
We loved Sarah from the moment we meet her. Sarah provided us with exceptional service and always went above and beyond to ensure we were getting the best product for our situation. We will definitely be using Sarah as our mortgage broker in the future, and have already recommended her to others.
We loved Sarah from the moment we meet her. Sarah provided us with exceptional service and always went above and beyond to ensure we were getting the best product for our situation. We will definitely be using Sarah as our mortgage broker in the future, and have already recommended her to others.
Sarah was an amazing help through the entire stressful process of purchasing a house. She was contactable and full of helpful advice which extended past just the financial part of the purchase. Sarah was happy to answer all my questions, and gave me some very sound advice at every step through the process. I am very grateful for all the effort Sarah puts in to her clients, I actually feel like she\'s a friend now and someone who I can trust fully. Through the purchase of our house Sarah was going through an extremely difficult personal situation, her professionalism and customer focus during this time was second to none. I would very happily recommend her services to everyone looking for a broker in the future.
Sarah as simply amazing. She went above and beyond her duty to ensure we were all up to date and understanding the process. We couldn\'t be happier with her service. We I\'ll definitely be going back to sarah when the time comes and will recommend her to all who ask. She\'s incredible.
Could not recommend Sarah enough. Sarah was very professional, courteous and friendly. Nothing was too much trouble, we were well informed and Sarah\'s strong product knowledge ensured we received the right loan product. We will definitely be telling our friends and family about her services and Smartline.
Sarah was amazing! Kept us informed of the progress of our application and what was happening. Will definitely be going back to Sarah for any of our home or car loan needs.
Thank you Sarah!
The best service I\'ve Bean getting finance all my life and it was so good dealing with someone how noes what there doing thank so much scott
Sarah was absolutely amazing. She made getting my loan for my home so easy and enjoyable l, she went above and beyond my expectations. I have been recommending her to everyone I speak to. Fantastic service and can\'t speak highly enough of Sarah.
Sarah was great. She kept is informed every step of the way. She also followed up after the elan had gone through to make sure we were happy.
Couldn\'t be happier.
Sarah was a god send. She was empathetic with our situation which was not the typical funding application. She worked very hard to help us achieve our goal and she succeeded...
Her professionalism and her calm and amiable disposition made the process much easier than we anticipated.
We will be very happy to recommend Sarah.....
Sarah was very professional and helpful and got a positive result for me. I will go out of my way to recommend Sarah.
As Sarah had a good knowledge of her products.
Sarah actually took the time to get to know the client which helped in getting results.
I look forward in dealing with Sarah in the future, thank you.
With no hesitation I would recommend Sarah I was very impressed with her commitment and professional manor to achieve results for me! I was most impressed with her caring nature .i look forward to working with Sarah in the future as I am very confident Sarah will get you the results!
I wish it was possible to put 11s for every reply for Sarah and the work she did for me.
My situation (due to my divorce) was drawn out a LOT longer than it needed to be and had a LOT more proverbial hurdles in the way. She was absolutely amazing every step of the way.
Can\'t say enough good things about her.
Amazing service great communication always kept me updated thoroughly explained the loan details so i fully understood the ins and outs of the loan i was aplying for would recommend to anyone!!!!!
Thanks again Sarah
Sarah made the whole process stress free for me - I had not been through the process of purchasing an house but I thought it was going to be a long and difficult process...it was not! I never felt that my many questions were a bother to Sarah and any time I needed assistance, even for things as simple as filling out a form, I felt so comfortable contacting Sarah and knew she would guide me through. She really is exceptional at what she does! Thank you again Sarah for all your help, support and guidance.
Sarah was always in contact with us along the whole way of the process. When I emailed questions she was straight back to me to answer them.
Sarah was always friendly and even when i asked silly questions about other lenders she didnt just push me away but helpled us to find the right deal for us.
Very helpful staff providing a grate in home service at times that suited me being a shift worker. I can\'t thank Sarah enough for her after hours effort with quick response and keeping me up to date through the quick process and settlement Thank you so much Sarah
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
