Reviews
Average client rating
4.9/5 From 308 Reviews
Rushanth David is an expert. He guided us and provided, the best advise
In processing the home loan.He was very helpful and friendly.
As a first time buyers Mortgage Choice was a perfect fit for us. Stacey really helped us to understand the loan application process and got us a great deal.
Rushanth is very good in his work & knows his job well, he was helpful in achiveing what we needed at the right time.
Sam and his team give great advice, are very attentive and responsive. They make the mortgage process simple and had my best interests as their primary focus throughout
David, I would like to express my sincere appreciation for your service. You have provided me with the highest quality customer service for my request. I am lucky to reach you at a critical time with time constraints to the settlement. You promised me that you would complete the application on time, and you did it. in between, you also followed up and quickly resolved any issues that arose. Your customer service is extraordinary, including attending the late-night phone calls to resolve the issues. I will highly appreciate your service to anyone looking for a loan product.
He is professional,friendly and very responsible.he helped us to buy a unit. He is always available to answer our questions when we ask. I strongly recommend him whoever like to buy a home..
I was constantly kept in the loop throughout the process and as recently as yesterday. Great service and great results. Thanks Sam and the team.
Sam's team is knowledgeable, attentive and able to get the result we needed.
Everybody who I interacted with at Smartline were incredible. I tasked the team with an almost impossible deadline and they met it with great enthusiasm and professionalism. I will recommend Smartline to each and every person who is looking for mortgage assistance. They were a life saver.
Sam Ghoreyshi and team were amazing (again!)
We would absolutely refer the Smartline team! Professional, accessible, and always willing to help! We really have enjoyed the support and expertise they offer.
The process was made as easy as possible given you are buying property. My questions were answered, and they worked really well with my surveyor. Thanks team!
Thanks you Rushanth for your exceptional work on getting our mortgage, much appreciated!
Rushanth is always cam, supportive and confident in what he does!
I Wish Rushanth & Team for future growth.
Rushanth was really knowledgeable and he settle the property in very short time frame we provided to him . He is reachable anytime and work really hard to satisfy our expectation. I strongly recommend him for others .
Sam was very helpful in helping us understand our options and stayed close to our needs.
Rushanth goes above and beyond his role to assist customers. We are very happy with the service provided.
Every one we dealt with was very helpful and nothing was too much trouble. Thank you.
Sam and his team, in particular Stacey were absolute assets. They made what we expected to be a stressful and lengthy process very accessible and exciting!! I would not hesitate to recommend them to anyone.
A big thank you to Cuong and Kelly who have been amazing throughout the process going above and beyond expectations! You took all our stress off our shoulders - thank you!
Thanks as well to Sam for your help and guidance throughout the process - much a
I enjoyed my experience with Smartline, it was diligent and informative therefore I have already recommended them to fellow colleagues
Rushanth went above and beyond in his advisory role. At every stage of the process, he was contactable and more than willing to answer any queries. Even with unforeseen changes in events, he made me feel secure in my decisions and guided me with a smile through my property purchase. I would highly recommend his compassionate service to all my friends and family.
As usual Sam and his team provided exceptional service attending to all my needs in such an easy and approachable way. From someone who is extremely busy with work they have once again made the experience a simple and easy process.
My interaction with Sam and the team was very easy. They helped me and talked me through the entire process. Very much appreciated.
We had a very positive experience with Mr.Rushanth David. who was very professional and very helpful. He was very initiative and explained us all possibilities which we were not aware to ask for. He is very empathetic and we found that very helpful in our situation. We would highly recommend him further to all we know.
Rushanth David has been brilliant in helping us with all of our needs. No matter how many questions we asked he answered.Very impressive and highly recommended.
Smart advise and Solution provided by Smartline.
Rushanth is a very dedicated, customer oriented and knowledgeable person.
I can recommend him to my circle for mortgage advice
Sam is the man. Not just a broker, but trusted adviser too.
I've been dealing with Rushanth since 2014 and have referred him to family and friends. He is very sincere and reliable.
I was impressed by the Smartline service. They went above and beyond my expectations and did everything they could to make it effortless for me during a very stressful time.
Thoroughly recommend them for their expertise and professionalism.
Sam Ghoreyshi and Stacey Zhou went above and beyond to explain details that I didn't throughout the selling and buying process. It can get complicated and they both made it very easy to understand and feel confident. Thank you!
Rushanth went the extra mile I did not expect from a loan Adviser, kept me updated all the way.
Excellent communications and always proactive.
Great Team!
Very prompt and knowledgeable adviser. Responded to all our questions and doubts patiently. Guided us to select the correct loan for us.
The team are dealing with banks that have seemed to gone into risk aversion mode to the extreme. Understandable, but the Smartline team manages to keep their calm. Well done.
he is fantastic for us for long period of time
Sam Ghoreyshi
And his team absolutely looked after me and held my hand through the whole process
They explain everything in a way everyone can understand.
Rushanth is very helpful.
We were extremely pleased with the service provided by Smartline and especially the great level of customer service provided by Stacey Zhou
I was extremely relieved by going through the whole process with Smartline. Their professional and friendly assistants and supports made me ease all the time. Such a great team! Much appreciated!
Simple scenario - ‘no end debt’ bridging loan, selling property for $100k more than purchase. Bank was slow and incompetent at every step.Without Sam’s great team & our fantastic conveyancer we’d be sleeping on the street!
As always, Rushanth is a great mortgage consultant. Have been dealing with him for the last 5+ years
Great job Sammy and team!
I am thank full to Rushanth David He has a great knowledge of the product and is full of information. He keeps you updated and very helpful at anytime by phone or email. I will highly recommend him to all my family and friends.
Well researched and delivered what they promised.
Adviser has been very helpful throughout the loan approval process. He has simplified the process and answered all of our queries in a timely manner. Highly recommended.
Rushanth is so good. He help a lot on my first loan and loan transfer as well.
On my loan transfer he suggested good and cheapest loan rates bank.
Sam and his team did an amazing job in acquiring an amazing rate for us and everything from them was seamless.
Rushanth David was fantastic to work with, He did the job with professionalism and answered all our queries & was responsive and never let us down, We would definitely recommend him to our family & friends.
Hi,
Dealing and working with Rushanth is always a pleasure. He knows his work very well and always suggests the right solution in a timely manner. He always goes beyond to help his clients.
Great support indeed
My experience in dealing with Mr Rushanth David has been just spectacular. There was no stone left unturned. Throughout the process, he kept me updated by phone, text and e-mails. His followups, advice and diligence on the exercise was, world class.
Sam was absolutely helpful, responsible and professional. He was always approachable. They have a great team in Smartline who care about their customers and their benefits.
I really appreciate all your help and support.
Prompt action. Perfect in documentation.
We are very happy with the services during the loan process.
Sam and the team are absolutely amazing!
Always efficient and willing to go the extra mile to help make the mortgage process easier!
100% happy with their service & advice!
Sam was excellent as usual. Couple of the team, took a little while to work through the paperwork, and get advice back to us, but absolutely will go again to Sam next time.
Hi, this feedback is solely about Rushanth. He always goes beyond his services helping us and advising the right solution. And, I guess he does it with all of his clients. He is the best and the most knowledgeable Adviser I have ever worked with. I have already recommend him to a few our friends and they also use his services. I will keep continuing referring him to my friends.
Rushanth is a great asset for Smartline
Always helpful and very responsive to any questions I had.
Extremely knowledgeable and polite.
It was a very enjoyable experience.
I really appreciate the adviser”s service as it is an easy approachable process to achieve my goal.
Sam and Rushanth have always looked after our needs with friendly knowledgeable advice
Good work, great advice, honest, transparent and engagingly helpful throughout the process - going all the way to make this way. Thanks Sam, Claudia and team.
A class service from beginning to settlement. Nice touch at the end offering 12 month magazine subscription.
I want to write a special thanks to Sam Ghoreyshi and his your team for helping me so much. I had a very challenging case. Sam and his colleagues were diligent and committed. They provided me with expert advice and helped me achieve my loan in time. I couldn’t have asked for more, and I am deeply grateful for the very positive outcome.
I have now utilised the services of Smartline - and specifically our advisor, Sam Ghoreyshi - half a dozen times. It is fair to say that we will be continuing to do so for all our financial needs moving forward. Sam and his team are thorough, proactive and readily available. It is not uncommon for Sam and I to exchange messages after hours, on weekends and he has even been known to drop me a line on when taking annual leave. I’m sure his wife disapproves - but I consider this level of attention, above and beyond all reasonable expectations. Needless to say, all of our applications have been successful and in each one, the outcome has been very positive. Sam and his team make difficult processes easy. I would recommend - and have recommended - Sam to several family and friends.
A supremely positive experience with Sam, who guided us through the process from start to a very satisfactory finish. I now recommend Sam to everyone!
I've been dealing with Rushanth for many years now and as always he is truly customer focused goes out of the way to do what's best for the customer. Can't be happier.
Sam and his team have been fantastic in helping us refinance our home loan. His team kept us informed along the way and answered all our questions quickly. We are really happy we were referred to Sam and Smartline.
Rest assured, I’m a big supporter of Sam and Smartline.
Conversations with friends and family that turn to finance invariably lead me to an outline of your company’s services and my positive experience over several years and various projects. My recent interactions have only proven to bolster that perception.
Thanks again for your effort in facilitating our recent settlement. It is greatly appreciated.
I cannot thank you all enough for all your help over the last few months. Especially Chester for putting up with me. I hope this new bank is much more pleasant to deal with.
Thank you once again. You’ll never know how much of a relief this is & a huge weight lifted.
Thank you
Rushanth David is so easy to work with. His advice is always spot on and he is always prepared to work around your schedule and time. His analytics are very good and he is able to quickly advise you on your requirements, encapsulating both the top side potential and bottom side risks to all decisions. He is also very pleasant and polite to deal with. I believe that any Company that has his services is very lucky. Another forte of Rushanth is that he is able to give you a complete check list of all documents that are needed by the banks for a particular transaction; there are no adhoc or amended requests.
Thank you very much Smartline.
Outstanding service that took the hassle out of the house buying process.
Great job!
Thank you.
Sam and his team are the best!!
I don\'t say it lightly but Sam and his team have positively changed our lives
I have just completed my fourth mortgage with Smartline, I think that demonstrates just how hightly I rate their service and commitment to find us the most suitable mortgage that is right for our circumstances.
They take time to understand our objectives, they explore options and then lay them out in a way that makes it easy to way them up and make a decision that we are comfortable with.
Sam has provided me with some great financial advice both in business and personal. He\'s always available to chat and over the 7 years I\'ve known Sam he\'s become an unofficial mentor.
Rushanth was very supportive throughout the process and provides excellent service. Never hessitates to answer questions and provides good guidance .
It is rare to come across astonishingly high service levels, but following an introduction to Sam from a former client of his, that was our experience from the first moment of meeting, to concluding arrangements. From an initial meeting over the Christmas holiday period in order to facilitate a quick response from a lender, Sam and his team responded quickly and efficiently to meet our needs. On returning from New York, our loan had pre- approval with exactly the facility that we had in mind. The follow up by members of Sam\'s team was both thorough and very client focussed. We would unreservedly recommend Sam and his team to any one looking for thoughtful and responsive financial advice.
yes, it was great help to my family at right time.
Great service and very easy. Even though the bank stuffed up and we settled a day late Sam and his team did everything in their power to help get the loan settled on the correct day.
The service provided by Sam & Esteban was outstanding. There were a few challenges, however they handled these quickly & effectively & made the whole process seamless. We are very happy with the final outcome.
I have dealt with Sam and the team for a number of years and their service is second to none, great attention to detail, good follow up and sound financial advise, highly recommended for anyone looking to service their mortgage loan requirements, Stuart
Sam does a wonderful job. Always attentive and on the ball. I recommend him frequently to new customers. I doubt there is anyone better!
Rushanth gave us very good advise and explained all the options regarding the home loan.
He provided us an excellent service.
I would happily recommend Sam to anyone who needs financial advice. Even though our circumstances and goals regularly changed, Sam\'s patience and willingness to guide us on the right path never wavered.
But the main thing is trust. I have never dealt with anyone in the financial world that I would trust as much as Sam. I am confident that he got us the best deal possible for our situation and that securing the right deal for us would have been a matter of professional pride to him.
I could also tell that he was genuinely happy for us when we finally bought our home!
The service was very professional and I would like to thank Sam for the great effort and being really supportive and I look forward to work with you again.
Pooria Alavi
A very customer focused mortgage consultant. Helped me out a lot with my home buying and investment decisions.
I like the personalized service.
Esteban (his name not on the drop down option to select on this survey) was very helpful throughout the process. He was able to secure the best mortgage loan available at the time. He was always available and explained any questions or concerns I had in a very timely manner. Thank you Esteban.
Rushanth David was always approachable and willing to help in matters not just related to the home loan but other matters relating to formalities involved in house purchase. As first home buyers, this was very helpful. He also researched well on our home loan requirements and recommended the best possible home loan option.
Sam has been looking after Karren & I for many years now - we value Sam\'s advice and know that he is always working in our best interest.
The refinance option Sam organised for us has given us more flexibility and some great savings.
Outstanding service. The mortgage documents were hand delivered to me and collected from me once they were signed to ensure we hit the extememly tight deadline to complete the transaction.
Nothing is too much trouble for the Smartline team.
I am a returning client and am very satisfied with Rushanth\'s service. He was reachable without delay and dealt in a customer focused manner always trying to do what\'s best to the customer. His efforts in processing my loan on time with short notice is very much appreciated.
Sam has been incredibly supportive and instrumental in us achieving our personal financial goals. We have recommended him and his team to a number of friends and colleagues, all of whom are very happy with the support and service they\'ve received.
Sam was very helpful, listened to our requirements (which were not straightforward) and found a mortgage solution that another broker we had initially spoken to didn\'t. He gave good, honest advice and worked with the lender to resolve any issues. I would highly recommend Sam to anyone looking for a mortgage.
Rushanth provided a great quality service when we had to get a loan about 2 years ago. This time around we are looking to refinance and decided to go back to Smartline.
He still continued to provide outstanding service even though there have been some hiccups with the settlement process. He kept us informed throughout the process and eventually got the problems fixed up.
We will never hesitate to recommend Rushanth and the team from Smartline to friends and family.
Both Sam GHOREYSHI and RUSHANTH DAVID helped me to meet my expectation, they are very capable and knowledgeable advisers. I have already recommended them to my friend.
He is a good and supportive advisor
This is a really badly worded survey
Did your advisor meet.. ? Is asking for a yes no answer!
The question should read On a scale of 1 (poor) to 10 (excellent) how would you rank the way your advisor met your expectation?
Same for the two questions below.
Rushanth and Sam were very professional and methodical in completing my loan application processing. I am happy to recommend them for my friends and family. Amazing experience.
It is always a please to liaise with Rushanth DAvid and SAm. they make a great team
Very responsive, and always looking to find ways to maximise value.
We are so happy with the service that they provided.
Was very happy with the service of Sam and his team.
Rushanth was so easy to work with and he came to our house multiple times at a time convenient to us and made it so easy for me and my wife for the re finance. He worked with us from start to finish and made himself available anytime if we had any questions and or require assistance. Most of the time I called / emailed / sms'ed him out of office hours and he always responded. Would always recommend Rushanth and Smart Line to my friends and family and others.
Responsiveness / practical advice
Sam, Rushanth and the team at Smart Line have helped us refinance on a number of occasions and every time they have been unbelievably reliable and helpful. Giving us tremendous advice and always promptly returning calls and emails, even when our situation got difficult. They not only helped us refinance but also had our best interest a heart giving us fantastic guidance. I am so grateful that I was introduced to Smartline by a friend and would 100% recommend Smartline to friends and family and know that they will be looked after in the same professional manner that I was.
Always find Rushanth Davids services is exceptional. He is proactive and always kept me informed of the progress.
The service provided by Mr. Rushanth David was what made our experience difference with Smartline. Key qualities of Rushanth David were; 1. Always helpful to all questions we asked. 2. Always returned our phone calls & e-mails on time. 3. Applied consultations where applicable in decision making. 4. Directed us and worked with us right till the end. 5. Made our life easy by explaining in detail. 6. Made the jurney a wonderful experience. At times when the bank was dragging our loan and causing delay, he kept us informed daily and made us clear of what his actioners were. This is superior customer service which is rarely experienced in this industry.We have a lovely house and Rushanth & Smartline is a part of our dream come true… People like these are assets to any company. We have passed your details to all our close friends. Channa & Lucky
Rushanth was very helpful and was available whenever I needed advice which made me feel that I was well taken care of. I've already recommended Smartline to few of my friends.
Rushanath did fantastic job for us. I believe he is a fantastic member for smart line
My adviser was very helpful, prompt and on time. The application was lodged few days before Xmas break, my adviser worked on it over the break periods and we had our loan in a timely manner. Hence we are so thank full to him.
Outstanding customer service rendered by Mr. Rushanth David.
The team at SmartLine made the process of applying for a loan as painless and pleasant as possible. Their dedication and thoroughness is really appreciated.
Rushanth is exceptionally good to his clients and I would not hesitate to recommend him to any of my friends and family
Sam Ghoreyshi is our usual advisor, whom we love, and as he was on holiday he asked Rushanth to help us through the house buying and mortgage process. We could not have been happier with his service. He went beyond expectation. Both advisors are top quality and we can't imagine using anyone else for our financial planning advice.
Real experts, very happy to work with Sam and his team.
Rushanth is a star and always provides first class service. Thank you.
I have been dealing with Sam now for a number of years who consistently provides great service, advise and follow up, he is a great asset to the Smartline business and I have no hesitation in recommending his services.
He is like a close friend for me,he advise me for other financial issues .I know I can count on him when I have a dilemma.
Rushanth was incredibly knowledgable, constantly 'ahead of the game' with all the curve balls building a new house can throw at you, available to clarify questions and explain things in the most basic manner, seemed genuinely interested in ensuring we were happy and most of all easily contactable at all times throughout our homeloan process with incredibly fast responses to all our queries and requests. I could not recommend Rushanth any more highly!
Great service and great level of support
Sam, my advisor, went above and beyond what I expected, he was speedy and cry efficient, he made the whole process of refinancing smooth and stress free. I have already recommended him to many people and will continue to do so. Amazing service!
My settlement went slightly AWOL at the end - he went above and beyond the call of duty, was very professional and did everything in his power to assist when it was going all wrong...Sam was absolutely amazing!!!
Rushanth and Sam's committment to working through a series of complex issues, quickly and effectively they worked hard to complete our transactions in a thorough and timely fashion. I have already recommended Smartline to a number of collegues.
Application to formal within a week and could have settled it within 3 weeks if it wasn't for the fact that the vendor was caught out as to how quickly we got ready for settlement.
Sam turns out to be a mortgage broker that I can trust. The service puts client's best interest as the foremost and the client service is of very high quality.
Rushanth was fantastic on all aspect of my Loan process.He was very professional and helpful from application to settlement
Rushanth and Sam make a great team and once again have organised a slightly tricky loan for us.
Rushanth and Sam Goreshi went over and above to help me with my building loan. The communication was excellent and the advice provided along the way was invaluable. I would not hesitate to recommend Sam and Rushanth.
Rushanth is great and always goes the extra mile.
I got a good service from Smartline. My adviser was very helpful in all ways. I did not spent my time to get this loan all done by the adviser. Even in the last minute approvals were successful by the effort of my adviser. I can strongly recommend to anyone needs good service.
Rushanth was a greta help during teh process of applying for my homelona. He si still assissting with teh smaller details now. I would have prefered to receive more guidance though at the earlier stages around which loan options were best for me and why. I ended up getting this info from a friend who is home loan manager for teh bank I ened up choosing.
Sam's service really was above and beyond. Nothing ever seemed an issue, even though I know our situation was quite difficult. Sam treated us as if we were a family member he needed to look after. I couldn't be happier with the service and the result.
Rushanth provided me with range of options to suit my need and is always contactable. The process has been very smooth and trouble-free. Thanks!
I really appreciate your service and advice from Rushanth David, helping to change my financial circumstances.
Rushanth was extremely helpful and always provided timely responses to emails/calls. I would definately recommend Smartline to friends & family.
Sam Ghoreyshi & Rushanth David they were advisers for me and my Daughter Danush Deravi, we were so pleased with their services, they were so approchable no matter what time of the day or evening it was. I strongly recomend them to my friend and family. Job well done.
Rushanth provided patient and friendly service. Always made himself available for any queries that we had. We found is very knowledgeable about various financial products and tax implications etc. He made the whole experience of dealing with financial institutions so easy.
Rushanth's professional conduct and efficiency gave us confidence as first home buyers. His patience and ability to explain the process assured us we were in good hands. I would recommend Rushanth's services to anyone considering purchasing a house.
As I am living overseas I had hesitated about re-financing my mortgage as I was unsure of how easy it would be to do remotely. I was recommended by a friend to speak to Sam who introduced me to Rushanth. They made the process very easy and answered all my questions clearly and promptly. All the people I have had contact with in Smartline have been professional and provided excellent service. I'll definintely be recommending them to others and will use them again in the future.
Sam was just fantastic. My brother recommended him and I would also. My only regret was that I had not used his services earlier. Way and above service and advice.
In the current climate, feeling the pressures of balancing work and life commitments my limited time to explore loan options was made easy with the confidence instilled through Sam and the team at Smartline. I was regularly updated from my initial query to loan finalisation. A truly professional organisation that under promised and over delivered again (this is the the 3rd time I have used the guys and defiantely will source thier services when required and continue to recommend the team to fam and friends). Thanks again guys (p.s have my pride joy locked up now!)
If any of my friend asked me I will strongly refer them to Smart Line. PS: Also I would like to thank David Rushanth for his Tremendous help too.
Sam and Rushanth were fantastic. They were always willing to meet me after office hours as this was the only time I was available. When I had actually found a property and we needed to get things moving quickly they were on the ball with everything.
Sam & Rushanth went above and beyond what I would have expected them to do, to meet the very tight settlement timeframes. They were fantastic.
When I have dealt with banks directly in the past, it has almost always been a frustrating experience, and I have not been exposed to the very best options available to me. My Smartline adviser enabled me to directly compare a range of different options with various banks, and as much as possible, compare apples with apples. I felt informed and able to make an educated and financially beneficial decision.
This was my first time using a mortgage broker and I really wasn't sure what to expect. Meeting Sam immediately set my mind at ease as he clearly explained the process and let me know what to expect along the way. The turnaround was quick and I received regular updates throughout the loan application process. The surprise welcome pack and gift were such a nice touch and I have no hesitation in recommending Sam to my friends and family. Best in class service 100%!
An all round satisfying experience. I was very happy with the service that sam was able to provide for me. So thanks again sam and the smartline team.
Dealing with Sam has been a pleasure, at no point in time did I feel as though I couldnt ask any questions and Sam was always so quick to reply. I would also like to point out how good Rushanth was as well as he was excellent in all follow up and actions.
Sam and his team made applying for and securing a home loan a seamless and pain free process. Our circumstances changed frequently over a long period of time, but Sam always remained extremely patient and was helpful through out - even though we were probably taking more of his time than he would normally anticipate. I would definitely recommend Sam to friends and family seeking a home loan.
I havce been a client of Smartline for 7 years and have worked with Sam and his team for that entire time. The attention to detail customer service and quality of advice is he best I have received across any industry in any capacity. Sam and the team are miracle workers and no request is ever to much. I recommend their services to all of my friends, family and work colleagues.
Open & honest with genuine intent
Keep up good works
Sam was great - the loan was organised at very very short notice! I didnt need to keep emailing Sam to find out what was going on...he just kept me up to date with what I needed to know!
As a first home buyer, I relied heavily on the advice and guidance of Sam to ensure the process flowed smoothly. Sam was friendly and always there when I picked up the phone with a question. He kept me informed on the progress of my loan application through to final settlement. I never had to "chase" Sam to call me back or keep me in the loop. I would thoroughly recommend Sam to any potential home buyer.
I have known Sam for many years and have relied on both sam and the members of his business, Jeremy, Kenny and Marco to provide us with sound advice and service we can count on for our past 4 mortgages. I have never once been let down. Sam invests so much into his clients and their well being it is nothing short of outstanding service. His advice is always carefully considered, well structured and clear, and above all else, effective in securing for our family the best possible mortgage to suit our needs. Suffice to say that my wife and I are extremely satisfied with the service and support Sam and his team offer us. It is some of if not the best customer service I have experienced in the past decade.
Sam is easy to deal with and I am delighted to do business with him.
The greatest point of difference Sam and his tema provided is there fast follow up to enquiries and regular, timely updates.
I liked the personal approach - time to sit and discuss all my options. There was no pressure or obligation felt which had me return to Smartline when the time was right.
I have a lot of trust in Sam and feel he will always work what is the best option for me. He is always available at any time of the day, weekends to help me out. I now run all my finances past him for his opinion.
Great proffesional advice & Convinient location. Another great service I've found beneficial is the smartline news letter.
diagram of bank accounts and how process works. it was confusing.
Not clear on who the official rep is - mainly deal with Sam but not clear who actually runs my file
we most like that jeremy knows our personal situation so intimately, we call on him for advice on just about anything related to finance. and best of all, he is available anytime. jeremy, in particular, couldn't do much more in terms of adding value to hi
Availability of consultant (Sam) during process
Sam Ghoreyshi is our client advisor and always provides a high level of service. He goes above and beyond, and follows up with anything outstanding. In addition he's happy to explain complex financial situations in a simplified manner, for those of us who
The personal touch was great - much easier to trust a Consultant when you know them - we've known Sammy for a few years now and his integrity and honesty was refreshing, particularly in a business where most house buyers have little experience and are afr
LIKED MOST
* Consultant's expert knowledge + pre-planning (eg. scenario analysis) thus making the process more efficient for us
* Consultant’s commitment to chase progress up and follow through with us
* Friendly/ professional approach and ability to e
Sam Ghoreyshi is extremely professional and ever relaible with follow up and great service.
Sam Ghoreyshi went above and beyond the call of duty in all aspects of providing service to us during the pre-approval, house hunting, loan settlement period. I would have no hesitation in recommending him to friends.
We liked the committment and the constant correspondence, even if nothing had happened but we were always informed that it was the case.
Really enjoyed the personal service. No request was too difficult.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
