Reviews
Average client rating
5/5 From 131 Reviews
I just want to take a moment to express my heartfelt thanks for your incredible help with this loan. A special thank you to Winnie Bai - SYDNEY she believed in me from the very beginning. Her quick responses, dedication, and tireless support were invaluable in guiding me through the process, from pre-approval to final approval. She made everything so easy and was always so kind throughout.
God bless you, Winnie Bai, for all the good you do. May you continue to help others and bring as much happiness into their lives as you have brought into mine.
Ill certainly be recommending your services to otherswithout hesitation. Your support has far exceeded my expectations.
Thank you again
We recently purchased a property with the help of Mortgage Choice, and we couldn't be happier with the service we received. Paul, Ryan, and Catherine were absolutely fantastic to deal with from start to settlement. Their expertise and dedication made the entire refinancing and settlement process seamless, ensuring everything proceeded smoothly.
This isn't our first time working with Paul and Ryan, and once again, they exceeded our expectations. Their professionalism and personalised approach truly set them apart. We are incredibly grateful for the team's assistance and commitment to helping us achieve our homeownership goals.
We strongly recommend Mortgage Choice to anyone looking for reliable and expert guidance in their property purchasing journey. Thank you, Paul, Ryan, and Catherine, for your exceptional support
I was extremely satisfied with the service provided by Ryan and Paul Pappas at Mortgage Choice Sydney, it has been a pleasure dealing with them. Their expertise and guidance were instrumental in helping me secure a mortgage that perfectly aligned with my needs. They were patient, supportive, and knowledgeable throughout the entire process, ensuring I understood the available options and made an informed decision. Their personalised approach and deep understanding of the mortgage market made the process far less stressful than dealing with a bank directly. I highly recommend Ryan and Paul for their exceptional service and commitment to their clients.
Paul and Ryan have helped me with numerous mortgages over many years. They are always extremely helpful, not only finding the most suitable mortgage for my circumstances, but seeing it through right up until settlement and beyond.
Ryan and Paul helped us with our latest property purchase, and weve been using them for a number of years. There service and guidance is always A class and catered towards all of me and my partners needs to secure our loan and connections to help us find our investment property. Would definitely recommend Ryan and Paul at Mortgage choice for your mortgage needs
My wife and I have used Mortgage Choice twice now and always had great service. Ryan is super helpful and even came to my house to make sure all the documents were signed correctly. Definitely will be using Ryan again when it comes time to refinancing our mortgage.
Mortgage Choice Paul, Ryan and Catherine
Thanks for your help hard work - great result achieved with the loans. I appreciate your time and your help assisting us secure these loans.
5 stars for product knowledge customer service
All the best
John B
We used Mortgage Choice for the recent purchase of our new home. Paul was exceptional to deal with - he has a very in depth knowledge of the financial services industry and went above and beyond to get us the best interest rate at our bank of choice. He was very responsive to all emails and calls including a few on weekends that were very last minute at auctions and I wouldnt hesitate to recommend him to anyone
We financed our first home through Ryan at Mortgage Choice Sydney and recently finished our first refinancing. As first home buyers, it was easy to be overwhelmed by the unfamiliar processes, but Ryan walked us through each step with patience and provided excellent guidance and clarity regarding the best steps for our situation. He is a highly professional and skilled broker, and I strongly recommend Ryan's services.
Excellent service. Ryan, Paul and the staff were great. I was provided with excellent advice, and kept up to date at all stages of my loan application. Highly recommended.
So glad we reached out to Ryan and Paul. They are very responsive, friendly and quick to follow through. Will definitely be using them again.
Ryan, Paul and the team at Mortgage Choice Sydney went above and beyond for my family when purchasing our new home. Nothing was ever to hard and communication was always honest and informative. I have and will always recommend the team at Mortgage Choice Sydney without hesitation and can't thank them enough for how hard they worked to help us achieve our property goals.
Ryan and his team have been absolutely phenomenal to work with, going above and beyond to ensure a seamless process with our lender. Ryan is reliable, professional, and extremely knowledgable, and we couldn't have been in better hands from start to finish. His guidance was really valuable at every step of the way. Would not hesitate to work with Mortgage Choice again. Highly recommended
Great experience. Ryan was always helpful. He took time to show us through the purchase process, help us at any time with questions and guide us to a successful settlement 3 days ago as I am writing this
As a first time buyer, I would 100 recommend working with Ryan. For any future endeavour I will ring him first.
Ryan and his team are the best in the business. They are very proactive and can deal with complexity. Lots of communication is key to success and this is why they lead the pack. Thanks Ryan
I worked with Paul and Ryan on my first home purchase and they were incredibly helpful, professional and open to ideas and concerns. Always available for a call including outside of business hours to fit my schedule. Thanks both
Hi Ryan ,
I am writing to express my deepest gratitude for the outstanding service and support you and your team have provided throughout our recent transaction.
From our initial consultation to the successful closing, your professionalism, expertise, and commitment to excellence were truly commendable. Your ability to navigate the complexities of the real estate market, coupled with your keen understanding of my specific needs, made the entire process seamless and stress-free.
I am particularly grateful for your responsiveness and clear communication. You consistently kept me informed at every stage, promptly addressed any concerns or questions I had, and demonstrated a level of dedication that went above and beyond my expectations.
The teamwork exhibited by your entire staff was also noteworthy. Each member played a crucial role in the success of our transaction, and their collective efforts did not go unnoticed.
I feel fortunate to have had the opportunity to work with you and your exceptional team. I will not hesitate to recommend your services to friends and family in the future.
Thank you once again for your outstanding service. I look forward for your ongoing support.
Regards ,
Sandeep.
Thanks Ryan, Paul and Catherine.
As always, you have been wonderful to deal with and made a complex process, both seamless and professional.
I look forward to working with you all again in the future.
Derek.
Really happy with the service from Ryan and the team. Despite it being over 3 years and many changes of mind on our part from our first meeting to when we settled on our home, Ryan was always both patient and responsive with all of our requests. He made the whole process very smooth and we wouldnt hesitate to recommend his services.
Paul Pappas, and his son Ryan Pappas, from Mortgage Choice have facilitated the purchase of three houses for us, as our circumstances have changed and we have needed very different homes over time. It has been a long relationship and they have been consistently excellent, always with our best interests at heart. Recently they helped us buy an investment property. Their professionalism and clear communication made the process so much less daunting and stressful. We would definitely recommend them.
Ryan, Paul and Catherine provided an excellent, professional and prompt service. They were offered excellent options and advice. I would highly recommend them if you are looking for a first mortgage or refinancing options.
Ryan Pappas and the team have been incredibly helpful providing advice, helping me through the lending process and negotiating on my behalf for the best home loan rates and deals across the market over the last few years.
Highly recommend reaching out if you need assistance
Big thanks
The service we receive from Ryan and Paul is outstanding. I highly recommend using this family team for all your home loan needs.
Ryan and his team are outstanding. Service was seemless with excellent communication and attention to detail
We are very happy to recommend Mortgage Choice, who saw us through the purchase process of our new unit. We found Paul and Ryan to be committed, approachable, clear and hard-working supporters.
Incredible Made our original Home Loan super easy, and have regularly helped us update and even change lenders to keep us paying the lowest rate. Can't recommend more highly
Have worked with Ryan and the team on our mortgage needs for the past 7 years. Ryan is always professional, customer focused and ensures that the process is simple and easy to get through. Thanks for your support
Highly recommend Paul and Ryan, and the rest of the team. Both were incredibly helpful and professional throughout each step of the entire process. Thanks
Ryan and his team helped us refinance our home loan to our requirements. Throughout the process Ryan was very polite and professional, he gave us good advice, walked us through each step and generally made everything smooth and easy. We are quite happy with the outcome and will definitely use his services in the future.
Great experience Ryan was informative, efficient, easy to work with and got us a great rate.
Excellent service
We have just gotten our second loan with Paul and Ryan. We got a good rate and they helped us through the process, which is exactly what you need from a mortgage broker.
Extremely helpful, understanding, polite and with connections to solicitor to make first home buying simple and stress free. Would recommend to anyone who is new to the game and needs advice.
Ryan, Catherine and all the team at Mortgage Choice assisted us in our recent dealings in a transparent, quick and thorough way which shows that customer values and professionalism is at the forefront in everything they do. Everything was so easy, professional and direct that I will be surely recommending Ryan and the team to all my family and friends for any future mortgage related dealings. Thanks Ryan and co...till next time
Ryan provided ongoing support throughout our house-hunting process and made the ultimate purchase of our first home a comfortable and straightforward experience. Recommend their services to prospective home buyers in any state - we live and bought in SA however were still assisted from the Sydney office.
Ryan and Paul made the process of getting a home loan extremely easy. Their knowledge, expertise and timely responses were amazing. They were always there when we had a question to ask. We have nothing but good things to say about the team at Mortgage Choice and we will be recommending them to family and friends. Highly recommended for anyone needing a home loan.
Working with Ryan Paul made the process so simple. They are certainly very knowledgeable and couldn't do enough to help and guide us through the re-finance process. No hesitation in recommending them. Thank you Ryan, Paul Catherine
I cannot recommend Ryan highly enough. Without a doubt one of the most professional service providers I have ever dealt with. You will not go wrong with Mortgage Choice.
Professional services, provides efficient support and smooth transition. Thank you, Ryan and Paul
The service received from Ryan and Catherine for a refinance and purchase of an investment property exceeded all of my expectations. The whole process was smooth and stress-free. In particular Ryan was prompt, professional, knowledgeable and happy to answer all of my queries. I wouldn't hesitate recommending Mortgage Choice to anyone who is looking to own property.
Mortgage Choice Paul, Ryan and Catherine
I can thank you enough for your help hard work - great result achieved with loans. I appreciate your time and your help assisting us secure these loans thank you
5 stars for product knowledge customer service
All the best
John B
Thanks Ryan and Paul, appreciate the help you guys gave me. Sorting out a mortgage how I wanted with it was very easy thanks to you, especially with my line of work which can be very busy and makes it very difficult to get the applications and paperwork lined up properly. Professional advice. Very approachable people, I called Paul out of the blue through a general call to the office one day and he was very helpful from the beginning. Could not recomment these guys any more. Thanks
I was a first-home buyer with no market experience. I dealt with Paul and Ryan Pappas. They advised me at every stage from pre-approval to settlement. Their advice was sound and I felt confident trusting their judgement. I recommend them unconditionally.
Ryan was a fantastic partner to work with during our home purchasing journey. As Australian expats, the process was always going to be more challenging, but Ryan was well versed in the requirements, him and his team were responsive, and helpful all throughout the process. I'd recommend Ryan to anyone looking for a home loan.
Ryan at mortgage choice was fantastic Really knowledgeable, friendly and helpful. He helps through the whole process of selecting a mortgage based on your circumstances, and will advise on tips and tricks to get the most out of your mortgage. You guys really deserve the full 5 stars
Paul and his team are professional, attentive, dedicated, experienced and honest. We had a fantastic experience working with them over a long period to find the home we dreamed of and wouldn't hesitate to recommend them to others.
Ryan and his team are friendly, persistent and efficient. I have no hesitation in recommending them to help you navigate the mortgage waters.
Ryan and Catherine have been fantastic during the process of buying a new home It can be stressful to organise everything and be in contact with so many different people involved during the settlement and they were the only people who were on top of everything and managed to respond promptly
Paul and Ryan are very professional and helpful - they gave sound advice to help choose the right lender, and the whole remortgage process was smooth and hassle-free.
This is my second time working with Paul and Ryan and, again, they went above and beyond to make things happen for our family. Being self-employed makes the process of applying for a loan way more complex than when being a full-time employee. From the get go Paul was extremely strategic and transparent about the best approach, specially because we were in a bit of a rush and most banks nowadays are taking their time to process appprovals. Thanks to their guidance we ended up getting there, and with a better than expected interest rate. I could not recommend this family team enough Will certainly be back for future transactions. cheers guys
I had excellent service from Mortgage Choice. Ryan found a lender willing to help me at my age and everything came together.
Paul and Ryan from Mortgage Choice Sydney were extremely helpful when purchasing our property.
Paul and Ryan are extremely professional operators, who were always available to speak over the phone or via email. My partner and I were searching for the right property for over 2 years, Paul and Ryan supported us the entire time. Once we purchased our property, Paul and Ryan got our loan sorted easily and swiftly.
Professional, experienced and supportive.
Highly recommended for anyone looking to for property or mortgage.
Thanks Paul and Ryan
Ryan is extremely knowledgeable, responsive and very helpful He made the experience of buying my first home easy and stress-free. Couldnt have asked for a better mortgage broker
I have been dealing with Ryan and Paul for the best part of two decades over multiple loans and refinancings and still deal with them even though I am now interstate. You could not ask for more knowledgeable or professional people to handle your mortgage. They not only do all the leg work but provide very good advice in terms of options and products. Follow up and communication is also excellent. I would recommend speaking to them without hesitation.
I ended staying with my current bank but Ryan Pappas' advice and support through the refinancing for my mortgage has been critical to reach the best outcome. I would definitely work with him again.
Working with Ryan has been a breeze As a first home buyer with limited experience, getting your head around how everything works and trying to get the best deal can be completely overwhelming, but with Ryan at Mortgage Choice I knew I was in good hands. He always on the line when you had questions, super accurate in his assessments, and a completely unbiased party just looking out for my best interests. Even when the bank had some last minute hiccups audit he was giving me almost daily updates and on the phone every day with the bank until it was resolved Highly recommended
Ryan provided an excellent service. He was knowledgeable, responsive and professional throughout the whole process. Highly recommended.
Paul and Ryan were able to go above and beyond when it cam to helping us get our first home. Cannot recommend highly enough.
Ryan and Paul were amazing to deal with. They guided me through every stage, constantly managing my expectations and answering my questions. I would recommend them to all of my friendsfamily looking for a loan
Ryan is a phenomenal operator. He was incredibly hard working and professional- not missing a single beat during our lengthy and complicated home loan application process. Ryan made sure that everything ran smoothly, that it was really clear what was needed from us and when, and that everything ran perfectly despite a complex application from our end. We owe him our peace of mind, lifestyle and simply can't wait to recommend his services to anyone who will listen He made every step clear and manageable. Thank you Ryan
Highly recommended Paul and Ryan are responsive to our questions and concerns. They gave us the best rates in the market. They also get things done quickly and professionally.
Highly recommend Ryan to anyone looking at purchasing property. The process was stress-free from start to finish and Ryan was very responsive and professional every step of the way.
Always attentive and ensured that we were updated with the process. Would definitely recommend
Ryan and the team are simply superb. Their attention to detail, explaining things in a simple manner, keeping the flow of information to me at just the right level, made the process simple from my perspective. Ive now worked with Mortgage Choice for 3 different major property transactions and couldnt recommend them highly enough.
We highly recommend Ryan and his team to guide you through selecting the most appropriate lender to suit your requirements then assisting you through the application and approval process. Excellent and friendly service. Thanks again
Paul and Ryan Pappas at Mortgage Choice Sydney make the process of getting a home loan so much easier. They both always provide guidance to assist in decision making and not having to deal directly with individual banks makes the process a whole lot easier.
They deal with matters with patience and support, ensuring you get the outcome you want to achieve.
Paul and Ryan go above and beyond. They are so helpful, motivated and get the job done. Helping us secure our home loan with the best rates etc, can't express how thankful we are. Thanks guys
Really great team to work with - they did so much work behind teh scenes tp get our mortgages approved at great rates
Was great working with Ryan again. He got us a great rate, was super helpful and responsive. Highly recommended
I have been using Paul and Ryan for years. They have always given me great deals and helped me massively with getting my mortgages through.
A wonderful result delivered by Ryan and Paul. In our complex and at times stressful circumstances they communicated effectively, guided us, reassured us and delivered. We would have no hesitation in recommending. Outstanding service.
We highly recommend Ryan Pappas at Mortgage Choice. He helped us find a much cheaper lender to refinance our existing homeloan. From the initial advice through to settlement Ryan had been guiding us all the way. Fast response, professional advice, thoroughness and attention to detail. Without their assistance refinancing would have been much more stressful and difficult. Highly recommended.
My wife and I just completed the process of selling and then buying a new home. We retained Ryan and Paul from Mortgage Choice to assist us and we are glad to have done so. They provided excellent service from the very beginning and until the end. They were always very attentive and responsive and regularly provided timely and tailored advice to us, despite the volatile finance markets due to the COVID-19 situation making things more challenging. I have no hesitation in recommending their services to anyone that is contemplating purchasing or refinancing their property, as such.
Helped me understand my options and make a good call without having to spend any extra cash, would 100 recommend
Ryan was wonderful, managed to help getting my loan across the line was always vigilant in making sure that any problems that came up were solved
AAA rated Mortgage broker, can't recommend enough. Absolute champion in the field.
Ryan has been super professional and knowledgeable in the domain and always provides prompt and detailed responses to any of our questions. Couple of examples When I first met with Ryan, he prepared a lovely welcome ppt in the office and went through the mortgage process in every detail, he made such a complicated process super easy to follow. Also when we were to finalise the loan application, Ryan offered to come to our place to go through the paperwork at 630pm and he rang our door bell accurate to second. I want to take this opportunity to thank Ryan again for helping us throughout the journey
Paul and Ryan provided an excellent service. Highly recommend
Simply - the best. I've worked with Ryan and Paul several times and they are terrific. I couldn't recommend them more. By all means reach out if you need a referral from us but you don't need one - just sign on with Team Pappas and you're good to go.
I reached out to Mortgage Choice one week before auction to get my finances sorted. I really did not think there was going to be much success. I was wrong, my finances were all sorted out in time to bid. I then had the settlement from hell where everything that could go wrong did. Ryan went above and beyond to get everything sorted out. Thank you so much.
Great service from the team at Mortage Choice. Ryan walked us through every step of the way and helped us find the best deal. Huge value add especially when trying to juggle with the rest of family life Thanks Again Guys
Great service and couldn't have asked for a better team. Being first home buyers can be really daunting but Paul explained everything and really made the whole process easy. Highly recommend Paul and the team and we will certainly continue using Mortgage choice in the future
Amazing service throughout the whole process Would definitely recommended. With the lending environment being difficult and hard to understand, both Paul and Ryan made it easy
He will move heaven and earth for you I can not reccomend a better broker. He carefully looks at your siutation and tailors it to suit your life, with minimal risk to yourself. Has been a pleasure to work with, and is always responsive any time of the day or weekends. You wont find any broker who will work harder for you highly reccomend
Found Ryan to be extremely responsive and professional. He was recommended to us through a friend, for which we are both very grateful
I highly recommend these guys to anyone. I am a first home buyer and only know so much from doing research. Buying a house can be very daunting if you haven't done it before but Ryan guided us along the process. We bought a house and land package and not only did he find a suitable bank for our needs but he also guided us with what happens during the settlement and build process giving us a peace of mind and confidence knowing that he knew what was going to happen even though we didn't. He made our interactions with the bank extremely easy as he took care of it all. If you are looking to get a good deal on a mortgage, whether it is for a new house, existing house, house and land package or just to refinance, I HIGHLY recommend you give these guys a call
Paul and Ryan are very diligent, careful and professional. Thumbs up
Paul and Ryan Are thorough professionals. I got my loan processed and approved through them. They are very clear and patient in explaining the process and always to the point , not beating round the bush. Most important thing for me was they always pick the call or respond to messages, particularly helpful in a sometime stressful approval process.I would recommend them to anyone anyway , surely one of the best in business.
Top client servicing. Responsive calls on late Friday evenings involved too, proactive, can-do attitude. I dont think I could have obtained better terms anywhere else.
Fantastic service from both Ryan Paul. Couldnt be happier Excellent communication throughout the whole process.
Paul and Ryan have been amazing in guiding me through my property purchase journey. I highly recommend them and will use their services again in the future. I am very grateful for their exceptional knowledge, professionalism, support and patience. Thank you
Top client servicing. Responsive (calls on late Friday evenings involved too), proactive, can-do attitude. I don’t think I could have obtained better terms anywhere else.
I have known Paul and the Pappas family for many years.
Paul & Ryan have just recently looked after my 2 sons' first loans allowing them each to purchase their first property. They have looked after them with the same professionalism that I have received over the many years of dealing with Paul.
I would not have any hesitation in recommending Paul & Ryan and the Mortgage Choice team for your Financial needs.
Paul & Ryan are very professional, ask all of the right questions & make the process of obtaining finance an easy one. They do all of the work for you & guide you along the way to securing finance. I have no hesitation in recommending Paul & Ryan to any prospective clients.
Both Paul and Ryan were really helpful through out the process. Sometimes when I had to get some information even on the weekends or after hours, I never had any problem contacting them. We didn't had to do any paper work, they did all for us. Thanks Paul and Ryan.
Paul Ryan are very professional, ask all of the right questions make the process of obtaining finance an easy one. They do all of the work for you guide you along the way to securing finance. I have no hesitation in recommending Paul Ryan to any prospective clients.
I have known Paul and the Pappas family for many years.
Paul Ryan have just recently looked after my 2 sons' first loans allowing them each to purchase their first property. They have looked after them with the same professionalism that I have received over the many years of dealing with Paul.
I would not have any hesitation in recommending Paul Ryan and the Mortgage Choice team for your Financial needs.
Cheers guys
Richard First time investor Fairlight, NSW
Ryan and Paul were very supportive and informative. They were able to schedule conferences after hours and often discussed issues on the phone. They advised me through this extremely difficult time and guided me through the many options to ensure I made the right choice. My solicitor also said they communicated better than other brokers with them.
Both Pual and Ryan were really helpful through out the process. Sometimes when I had to get some information even on the weekends or after hours, I never had any problem contacting them. We didn't had to do any paper work, they did all for us. Thanks Paul and Ryan.
Working with both Paul Ryan was a pleasure. This being our first property purchase we were anxious and nervous but both Paul Ryan were quick to assure us that we were in safe hands and held our hands every step of the way and making the process very easy and would easily recommend their services to anyone looking to refinance their loan or purchasing for the first time.
Lee First time investor West Pennant Hills, NSW
Working with both Paul & Ryan was a pleasure. This being our first property purchase we were anxious and nervous but both Paul & Ryan were quick to assure us that we were in safe hands and held our hands every step of the way and making the process very easy and would easily recommend their services to anyone looking to refinance their loan or purchasing for the first time.
The whole process of buying our first house was much smoother with the help of both Paul & Ryan. They where straight talking, hardworking and incredible helpful from start to finish.
We received excellent service from both Paul & Ryan. They made the process of securing our mortgage and coordinating settlement incredibly smooth. They were constantly in communication and always one step ahead to ensure the process stress free. I would recommend their services.
Big thank you to both Paul & Ryan for the way they looked after us re our investment property purchase inside our SMSF. Nothing was ever a problem and they were both fantastic to deal with all the way through. We'd have no hesitation in referring them to anyone in future that needs a mortgage broker. Great service and great all round guys. Pleasure to deal with. Darren & Karen.
Both Paul and Ryan have been very professional and diligent in helping us to refinance our home. Their advice throughout this process has been second to none and we would have been lost without their assistance. They have excellent attention to detail and are always happy to help with anything and will do it with a big smile on their face. Will be looking to use them for any financing services we need in the future.
Paul and team have helped me for over 10 years. It's always great working with people who know what they're doing and do what they do well.
My husband and I are first home buyers and both Paul and Ryan were a great help and support to us throughout the whole process. It was a very daunting process at first, but with Paul's guidance we felt so much more confident, and both Paul and Ryan made themselves available 24/7 which was a real comfort to us. Thanks so much for your help, I will recommend you to anyone setting out to buy a property!
We are living overseas and Paul and Ryan provided excellent service in making sure that our refinance was smooth and hassle free, as well as getting us a great deal!
My wife and I are planing our future and growing a property portfolio to enable an early retirement. Paul and Ryan are key players in our plan and our team to get us there. They are always on the ball, one step ahead, and supportive throughout your journey. With them we have settled on two new properties and refinanced at least 6 x times and we would without hesitation recommend their services.
We have secured three home loans through Paul Pappas at Mortgage Choice and have always found him excellent. He has got the best deal for us each time and is professional and hard-working. For our current loan we worked with Ryan Pappas and he continued this high level of service. When complications occurred in connection with our current loan, as the result of misunderstanding between us and our solicitors and in no way the fault of Ryan, Ryan went out of his way to help resolve the problem. In truth he worked harder than our solicitors to resolve the issues!
Ryan and Paul were very supportive and informative. They were able to schedule conferences after hours and often discussed issues on the phone. My solicitor also said they communicated better than other brokers with them.
We have been dealing with Paul for the last couple of years and with the addition of Ryan Pappas more recently in our affairs, they form a formidable team. Both are very efficient and professional with their management of the acquisitions and upfront and honest with their advice. We trust them with guiding us through the purchasing process of our all our property purchases. My wife and I would definitely recommend their services.
Paul has provided excellent service for over 20 years. Very happy to be a long term customer.
Have dealt with Paul before, we trust Paul and his son Ryan to the fullest, we have recommended to our family to let Paul represent them.
Paul and Ryan are fantastic and kept me in the loop the entire time. They went over and above with their service. Wouldn't use anyone else again.
Paul and Ryan have been awesome. Always available and going above and beyond to make something daunting feel more comfortable.
I can't thank Paul and Ryan enough for their guidance and support during my purchase of my first home. I was completely new to the process, so I was grateful for their patience and enthusiasm in answering my many (and at times very basic!) questions. Paul and Ryan were friendly, courteous and professional during every interaction I had with them. Their responses to my emails and phone calls were always timely and comprehensive, and my options were clearly explained to me at every stage of the process. Paul and Ryan's strong customer focus, wide selection of lenders and considerable expertise made them the perfect choice for me, and I look forward to referring my friends and family.
Very happy with the speed in getting necessary documents and valuations completed. With a very high pressure job, I don't have time to call and chase up progress and was kept fully informed of the process and with how it was going. Well done to Brian for his help.
I must say I was overwhelmingly impressed by your consistent professionalism and timely advice. The process would not have gone as smoothly as it did without both of your assistance. Keep up the fantastic work and I look forward to an ongoing relationship with you.
Paul and his team are the epitome of Customer Service. Expertise, engagement, response, timeliness, total confidence from start to finish.
This is my second time and nothing has changed in ten years.. exceptional, far exceeds expectations, not to mention all the additional support. I am a vocal advocate for Paul, Michelle and Brian.
We were really happy with the service we received at Mortgage Choice. We were referred by a close friend, and with good reason. Paul and his team were honest, communicative and clear, friendly and made us feel comfortable and safe through what is a really anxious experience. We would have no hesitation recommending the team at Mortgage Choice to others.
To organise our loan within a record time of settlement is greatly appreciated. In order to get the price we did on the home we had no choice but to negotiate a short settlement. Without the help of Paul Pappas and Shubha Paranjpe we would have never have gotten the sale across the line with such a short settlement time. Your professionalism and updates allowed for a very smooth and stress free transition. Thank-you once again
We've taken out two mortgages through Paul Pappas spanning a 12 year period. Our recent loan process had some tight deadlines with difficult moments but the calm and professional approach from Paul and his Team kept all the puzzle pieces on track! Thanks Paul, Ryan & Daniella.
I have been dealing with Paul Pappas for more than 20 years and have never been disappointed with the service I have received. This has resulted in multiple return purchases when I was assisted by Paul and his team for who I have special praise, especially Daniella. I would not hesitate to recommend Paul and Mortgage Choice to anyone who is looking for a great deal and excellent service when shopping for a home loan or investment property financing. - See more at: https://www.mortgagechoice.com.au/paul.pappas/testimonials#sthash.rtmRXrpz.dpuf
Bill and I are very pleased with the service we got from Paul and his team in helping us to secure our dream home. Paul was meticulous on detail, knew his products, and went above and beyond to provide assistance. Thank you!
The whole team at Mortgage Choice were excellent. They provided great advice where needed and were extremely knowledgeable. I was updated regularly and additionally the follow up with other agencies was much appreciated, which occurred without prompting by me. I would fully recommend Paul and his team.
I am very happy with the service provided by Paul and the Mortgage Choice team. We were intending to progress our new mortgage with our current (big 4 bank) provider but glad we came to Paul who gave us a breakdown on all the options available from others providers. From that we were able to select a much better financial offer that provided all the benefits we needed from the loan (payment flexibility, offset, etc.). The team helped with all the information required and paper work to ensure the process was smooth end-to-end.