Reviews
We love reviews from our clients - but our lenders also value our experience and attention to detail. This was from one of our lenders recently:
Hi Richard
Thank you for your recent loan application in the name of XXX and XXX
We would like to take this opportunity to also thank you for the completeness of the application. We were impressed with how well you packaged the application.
The attention to detail, detailed notes and calculations provided enabled us to assess the application quickly and we hope that this resulted in a positive experience for you and your client(s).
We acknowledge the time and effort you took to fulfill all the requirements and we wanted reach out to say “well done”.
We truly value and appreciate your ongoing support to XXX and look forward to assisting you going forward.
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Average client rating
5/5 From 75 Reviews
Richard has always been approachable and patient. He was always there to answer any questions we had. Thanks a lot for the great experience
Richard assisted me with a mortgage 22 years ago and was just as accommodating and professional recently when I used his services again. I strongly recommend Richard and Lauren for their dedicated work, perseverance, knowledge and advice.
Absolute awesome. It was our first time buying and Richard walked us through the whole process, from initial ideas on buying to securing the loan. Very reliable and very responsive to questions. Totally happy with the service and would recommend
Richard was incredibly helpful in our first foray into purchasing a property. He answered our numerous questions clearly and guided us to make the best decision regarding our mortgage for our needs.
Richard was an absolute pleasure to work with. He is knowledgeable, friendly, responsive, and eager to help with any question no matter how detailed. I will definitely recommend Richard to my friends and family.
Richard gave us great advice when we were wondering what to do when our fixed rate expired. He clearly explained our options and understood our circumstances. Really easy to talk to. Would recommend speaking with Richard
Highly recommend. Richard is fantastic in explaining all the intricacies that come with getting a loan. He is also very dependable. I would highly recommend Richard Ferguson.
Richard was great - Knowledgeable, friendly and helpful and patient.
We would have fumbled in the dark, guessing at which institution to approach for a loan. Richard assessed our requirements and our circumstances and connected us with the most appropriate lender.
The loan was approved very quickly and we were moving into our new home soon afterward.
We definitely recommend Richard to anyone looking for a no fuss experience obtaining a mortgage.
First class service. Richard walked us through each step and made us feel very comfortable throughout the decision making process which can be very nerve-wracking. I would recommend using Richard for all your mortgage needs.
Lauren Ferguson was our mortgage broker during 2023. At times she was assisted by Richard Ferguson. We found them to be effective, supportive and efficient. It was quite a slog looking for an entry level property while rates and prices kept rising, and sales volumes were super low, so it was great to have Lauren and Richard on our side I would recommend their help to anyone looking to make that massive step
Richard helped us with our mortgage a few years ago and as the time rolls around to think about new opportunities, why wouldn't we contact Richard again He was very helpful, prompt, explained everything in detail and got us the right deal for us.
Great service. Richard was always prompt with answering our questions and very knowledgeable. Would highly recommend.
I highly recommend Richard for anyone seeking a broker. Hes very knowledgeable and trust worthy.
During the process we needed to switch from an investment loan to bridging finance and Richard was happy to provide advice on who to approach direct despite not earning a commission that way.
Richard at Mortgage Choice at Annandale has been polite, courteous and genuinely helpful in helping to make the right loan decisions. He also follows up years after the loan to help you get a better deal. Highly recommended
One of the top real estate agents in Sydney is Richard from Mortgage Choice. He has extensive knowledge of every facet of real estate transactions. During my two property acquisitions, he was a huge help. He always takes care of everything quickly. The acquisition of a first home or an investment property is highly recommended.
For those looking for a mortgage broker I would highly recommend Richard
I was referred to Richard by my colleague. Based on my dealings with him, I find Richard and Lauren, her daughter very professional and efficient. Their inputs were always invaluable and response is always prompt. Regardless whether its wee hours of the day, weekend or even when they are on vacation, they will see to it that items are addressed in a timely manner especially if the matter is urgent. Hard to get this kind of customer service nowadays.
They helped me get the best rate available and always happy to go the extra mile to answer my clarifications which were heaps. Their service is superb and second to none
Thanks Richard and Lauren Looking forward to our next transaction.
If you are in need of a mortgage broker, look no further and get in touch with Richard
Although I have never been through the entire process of refinancing with Richard he has twice helped me with options and information even though he has not made a fee from it. He is responsive, helpful and trustworthy and I hope to be able to go through the full process with him one day, we won't be going elsewhere
Richard has been wonderful to work with for all our mortgage needs for each purchase we've made over the last deacade. Highly recommend his services.
Highly recommend both Lauren and Richard Ferguson for all financial advice related to mortgages and loans. They are very responsive and additionally provided useful advice around purchasing a new home.
Richard is a fantastic mortgage broker. He was able to help us through every step and had great knowledge We felt comfortable and knew we were in great hands. Highly recommend
After shopping around Richards knowledge and great advice gave me and my partner the confidence to go with himself and Lauren for mortgage advice and how thankful we are that we chose them.
Nothing was too much of an ask and we were given a variety of options for us to make the decision unlike some previous mortgage brokers had made us feel, in the end we are confident we got the best advice and result and for that we are so grateful.
Richard was incredibly helpful throughout the entire process. Couldnt recommend highly enough.
Richard was extremely helpful when it came to refinancing our loan. He provided prompt responses to my emails and is always willing to answer questions that i have. Would highly recommend.
I cannot recommend Richard highly enough Richard worked tirelessly to recommend and ensure I got the best deal on my mortgages and left no stone unturned He made the whole process so simple he took the time to explain everything in terms I could understand and dealt with all the bank forms, follow ups and queries for me.
When it came to settlement, he made sure everything ran like clockwork. Chasing the bank sometimes several times daily, he helped me push my conveyancer along and ultimately helped me to settle on a property in 2 weeks
If you are looking at getting a mortgage and want a broker that has your best interest in mind, Richard is the guy for you
Richard and Lauren were extremely helpful and supportive in all of the step of our first home purchase. I highly recommend them.
Both Richard and Lauren were immensely helpful in our first home purchase. We got the First Home Grant through them and got a competitive rate.
But above all both of them were instant on responses and any follow up with the bank. Always picked up the phone and patiently explained everything till we undersood the process. Being a first home owner is anxiety enducing. I couldnt thank this team enough for always be there for me whenever I needed.
I would highly recommend using there services.
Richard and Lauren are fantastic. Richard always had time for my questions, provided prompt and helpful advice, and overall was fantastic to work with. Lauren similarly did a great job to ensure we smoothly navigated the process. Highly recommended.
Amazing service, incredibly knowledgeable and always looking out for their customers and finding them the best offer available.
Richard was amazing He was really helpful, attentive and overall patient with all the questions me and my partner had before, during and after the process. Getting a loan seemed quite daunting and Richard made the process really smooth. We cannot recommend Richard enough
Richard was fantastic. He was responsive and extremely knowledgeable about the products that were on offer. Richard definitely made the refinancing of our home loan as seamless as possible. We will gladly go through Richard again for his assistance in the future.
I highly recommend Richard and the team at Mortgage Choice Annandale. They are professional, polite and most of all, they really know their stuff
Buying a place is never easy especially during a pandemic. I chose Richard from reading all the reviews and he did not disappoint.
Richard was very patient with me, attentive when I had questions, I felt at ease and well informed even though the process can be very scary. Richard made everything stress free and smooth from beginning to end of my settlement. Highly recommend him and will definitely use him again for my next purchase
RIchard has helped me with finance many times over the years. I count on his advice, he is always attentive, responsive and professional. I definitely recommend Richards services to whether a first time or an experienced buyer.
Richard has always been extremely helpful and my most recent interaction was extremely helpful in gaining a great outcome with the minimum of effort. Much appreciated.
Richard was incredibly helpful and made the process of purchasing a home much less stressful than it could have been. He was very patient with us, answering all our questions, and and explained everything to us in a clear and understandable way. We really valued his advice and reassurance. Trustworthy, caring, responsive, and patient
Richard assisted us with our loan for our first home. Richard was always available to answer our questions and kept us up to date with the process. Once we found our home, everything was organised from the loan side of things very quickly Thank you
Richard listened to us and was very patient with our many questions and changes of plan as we navigated the purchase of our first home together. He weathered my nervousness and my partners eagerness with calm professionalism. We appreciate the time and care he took with us and would definitely be seeking to work with him again in the future.
I did consider researching and applying for a home loan myself, but having used Richard previously I figured why not just make use of an expert. He listened to what I needed, offered great advice and the whole process couldn't have gone smoother. He is really responsive and professional. I would recommend his services highly. Thanks Richard
Richard helped us through our first home purchase, he explained our options very clearly and always had our best interests top of mind which resulted in a great outcome for us. Very happy with our experience
Richard was an amazing partner through the buying process. He helped us find the best mortgage provider for us and went above and beyond for us
Buying my first owner occupied apartment was a big step for me. Richard simplified the process so that I understood everything and was more then happy to answer an email or take a call. I couldnt have done it without him. Would definitely recommend to anyone who wants to take the first step to purchasing a property.
Richard is easy to work with, knowledgeable and always willing to answer any questions. I would happily recommend his services to friends and family.
Richard has been fantastic with assisting me with refinancing my home loan. He has so much knowledge and has been able to help me get the best loan for me. Would have been lost without him Will be back in a few years for more guidance, and would highly recommend Richard
Thank you Richard! You were very professional, answered all my questions and provided reassurance that my timeframes would be met, making a stressful process much less stressful! I really appreciated that you communicated well and often, and provided good alternatives to me, but I also never felt pressured to do anything other than make the right decision for me. I would definitely recommend your services! Thanks again.
Richard has been helping us for more than 20 years and we simply could not speak more highly of him. We recently bought a family home with the help of Richard and once again, all these years later, he was just as much help. Honestly, we wouldn't use anyone else.
Richard has helped us every step of the way for many years now. He is patient, knowledgeable and thorough and we would be stuck without him We definitely recommend his services
Richard helped my partner and myself buy a property last year and we could not speak any more highly of him. His knowledge and patience is like no other we have seen in the industry. Having visited other mortgage brokers in the past, they did not even slightly compare to the genuine care Richard provides when answering questions and solving problems, big and small.
Richard helped us secure our first mortgage and guided us through the purchase of our home 8 years ago. He has since been our first port of call whenever there is a need to remortgage or otherwise manage a change of providers. Richard has always operated in our best interest with an empathy and understanding not often found in the finance industry. For someone who loathes dealing with financial institutions Richard has proved a trustworthy agent and go-between.
Richard is fantastic. He has helped and guided us though every part of the process. We highly recommend Richard.
Richard Ferguson is simply the best mortgage broker in the inner west He just saved me over 5,000 a year on my home loan with one phone call to my lender That's what I call great customer service - fast, friendly and effective And Richard always takes the time to answer my questions, no matter how basic they are I highly recommend Richard and Mortgage Choice
Richard's support throughout the process was appreciated, answering all our questions with the mantra 'there are no stupid questions' Was very transparent and gave us advice on the whole process of buying a property and what to look out for. Would recommend to others.
With the property prices in Sydney going up, the savage competition, and the lack of understanding of the home buying process contributed to a 4 year search for our first home. The easiest part of the whole thing was our finances. From the first time we contacted Richard from Mortgage Choice, he showed genuine concern for making sure we were taken care of. He laid everything out for us and explained what our situation was and where we stood and what we needed to be looking at in terms of the loan we were getting. Richard actually came to visit us and willingly offered his services even though we told him we are just getting in to the market and we were not sure if we even wanted to buy yet. He just wanted to help us and stuck with us for 4 years always willing to make a trip out to our place and give us an update as to where we were and what choice was best for us. When we finally found a place, Richard even filled in where our solicitor was lacking. His experience and knowledge was fantastic. He did way more than we can ever thank him for during the settlement period. Almost 6 months down the track Richard still checks in from time to time to touch base with us and see how things are going with our loan.
Dear Richard, Thank you very much for all your help and advice in securing our home! It was invaluable to have you in our corner throughout the entire process and we look forward to many successful collaborations in the future. With much appreciation, Kind regards, Victoria, Nick and Veronica.
Dear Richard, Now that we've settled into our beautiful new home in the Blue Mountains, we wanted to say a big thank you for the part that you played. You simply made the whole process so easy for us, as first home buyers, that I can't imagine how it could have gone more smoothly. As I write this I'm looking out the living room window across our nine acres and I can see the city lights twinkling in the distance - we certainly made the right decision! We love our new life up here.
With our very best thanks from Anne-Maree and Jan.
Eureka! Thank goodness that’s over. Relief doesn’t even begin to describe it.
We retained the tenants – who are moving in today, so all good on that front.
Thanks very much for all your assistance, guidance and patience over the past six months. Really appreciate it.
Thank you so much for all your help with the refinancing of our home loan, really appreciate how easy you made it for us.
My wife and I will recommend you and your services unreservedly. You were straightforward, open and clear. You even helped us save money by telling us about a recently changed law which even the bank didn't know.
You were very patient with all our enquiries and took the time to explain things in laymans terms.
Very Impressed. Gave relevant advice, very professional and was flexible with availability to our requirements. Was prompt with returning calls. Stayed calm when things got stressful !
Very happy throughout - you were by far the most efficient & professional of all parties involved.
Your service is amazing & I am extremely grateful for all your work in assuring my settlement eventually went through. Out of all the people I had communications with during this period you were the most professional, helpful and punctual by far ! Thank you.
Thank you so much for all your time & help in securing our first home! We just wanted you to know how much we appreciated your support. Thanks again
Marty and I would like to thank you very much for all your help with the purchase of out first home and for the very thoughtful gift.
You made a very overwhelming process very easy for us.
Thank you once again and we will be in touch with any purchases we may make in the future.
Richard was fantastic. He was very helpful and made the whole process less stressful. It was great to have options to choose from and be explained everything in great detail.
We wanted to say a big Thank You for all of your help and advice over the past months.
We have really appreciated your hard work and efforts in getting us over the line for our first home!
Thank you especially for taking our calls and emails over the holiday season, and for all the troubleshooting and correspondence you have done on our behalf.
Thank you very much for all your help through the journey.
Look forward to touching base in a few years to refinance.
We thought you did a fantastic job and you were most considerate even when we kept ringing
you with the same questions over and over again. Hopefully, we won't be so paranoid the next
You really did go 'above and beyond' and provided lots of good advice. We would gladly recommend your services to friends looking for a great mortgage broker.
That really was the least hassle I have ever been through for anything so major. Thank you. If I compare how much time and running around we did when we were arranging our own mortgage it was nothing! I also appreciate your courtesy, promptness and absence of any pushiness/pressure in persuading us to go with your company - Mortgage Choice.
Wishing you more success and happy customers !
Thank you so much for all your help in getting us our first home loan. I'm sure we must have taken far more of your time than other clients - as our questions were endless !! We really appreciated your patience - thanks again.
We just wanted to say a huge thank-you for your efficient, professional & friendly service.You have always been very knowledgeable, patient & available to answer all our questions in the purchase of our first property & we very much appreciate it.We will highly recommend your service to all our friends & family - thanks again!
Richard was fantastic helping us through the maze of buying land and building our brand new home. Without his help we almost certainly would have not ended up with the same result.
We love our new home - and Richard has kept in touch to make sure everything is OK.
We are sure you will not be disappointed with the above and beyond service that Mortgage Choice Annandale delivers.
The experience and knowledge of the Annandale branch helped me establish the right structure of loan types for my current and future investments. I am more than satisfied with the result. Given the demands on my time, I do not thing that I could have come up with such a great solution to my requirements by doing it myself. Richard at Annandale kept me in the loop throughout the process and provided me with advice that I do not think my own bank would have given me.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
