Reviews
Average client rating
5/5 From 251 Reviews
Phil made the whole experience so easy and stress free.
I went through Phil Morgan for my homeloan.Absolutely first class service,nothing was a bother and he also gave some tips.Would recommend Phil for anyone considering a home loan.
Very professional service and a pleasure to deal with would recommend them to everyone ??
Phil Morgan and all the staff at the Bunbury office have always been helpful . I have had their services in my first build and now my second build along with advice through the sale of my first home. Thank you
Phil Morgan was amazing and answered all of my questions
Very personalised and professional service from Phil Morgan, clear and thorough with all the details and explanations. Highly recommended and would ask for his service in the future.
Thank you very much
Dealing with Phil Morgan was good as aways
Phil is very knowledgeable and is able to easily compare or break down loans to understand pros and cons from a variety of lenders. Very helpful, easy going and informative throughout the loan process. I would highly recommend him.
Phil has helped us out twice now and has exceeded expectations on both occasions. Very thorough and reliable.
Any time of day was not a problem. Responses were made no matter what and always fully answered any questions we had, all with a personal touch. Couldn’t be happier
We want to thank Phil Morgan for his continued help throughout 2 lots of mortgage’s now. Also thanks to the all the team in Bunbury.
Phil provided exceptional service, as always, and was available to answer any questions or queries that we had.
Phil was the best easy to get on with and understood my needs in a very difficult situation, was always there for a chat and answer any questions I had, even if they sounded a bit stupid .
Phil was amazing to deal with. He went above and beyond to make sure I had the loan suited to my needs. I can't recommend Phil highly enough and wouldn't hesitate in dealing with him again in the future.
We had very little knowledge in the broker side of things but Phil took care of all our needs with our best interests as his high priority. Appreciate everything Phil did for us.
Phil is amazing, makes the process smooth and seamless plus deals with all my annoying questions with no complaints!
Phil is very helpful and a great guy.
Phil is a guru. He was knowledgeable and communicated with me through the whole process. Highly recommend!
Phil made the mortgage application process a stress free experience; and was transparent throughout the process.
The results were tailored to my circumstances and I would comfortably recommend him for friendly and approachable mortgage financial advice.
Have used the same company and advisor for many years for all our real estate finance requirements.
Can't see that changing.
Phil is great to deal with, very helpful and professional. Great bloke
Phil has been incredible
Very easy to talk to and always more than happy to answer questions
Definately professional and customer service oriented
Phil, helped me when no one else would get me into my home after my divorce. That was about 14 yrs ago and I wouldn't go anywhere else. I always highly recommend him to everyone who is looking to refinance or buy a new home ect.
Absolutely brilliant!
Our advisor Phil went above and beyond to meet our needs. He was very flexible with our consults as we both work during standard business hours. He worked around the clock to get our loan approved even in the busy Christmas period. Highly recommend!
Phil is great helped me out well and put up with my numerous phone calls and questions
Phil was absolutely amazing. Found as a fantastic loan and helped complete it pain free. Thank you so much
Phil has done a excellent work for both of my loans I am very thankful for all his present and pass advices.
We used Phil, great guy and knows his job. Got a difficult loan over the line where other brokers couldn’t.
Definitely recommend Phil.
Jon G
Phil has been an amazing help from start to finish. Made the process quick and easy.
Phil Morgan is fantastic- the only broker we use and recommend
Phil Morgan is a gentleman and a professional he is very easy too talk too and has a gift at explaining things too people. Personally in my case I'm a miner and a high school drop out I have no idea about the world of banking and finance but the whole time I was sorting things through with Phil I could tell I was in good hands and things were explained to me in a way I understood easily
Myself and my family have used Phil Morgan - Smartline many times over the years and found him to be professional and wry approachable. He is prompt in replying to any emails and phone calls. No question is to big or too small. Thank you Phil, we highly recommend your service .
Phil was amazing, he broke down every thing to make it simple for me to understand. Thanks for everything
Phil Morgan has always been available to us for our past and current purchase and for any additional mortgage related advise. I always feel he has our interests at heart and provides the best case scenarios to meet our personal needs.
Emailed Phil from smart line after thinking we were unable to get a loan because we were self employed and thought all lenders use your lowest income from the 2 years.
Phil explained there were a few lenders that use one years tax for the self employed we were shocked to hear that and that was great news . Even better news was anz was one of the lenders who we do all our banking with.
Throughout the process Phil kept us well informed and was always there to help when we called . Phil got our loan approved very quickly without any hassles
From disappointment through other channels to a great experience and my family is forever great full to Phil and smart line .
Thanks guys we never thought this was possible
Phil Morgan has been my broker now for 3 years and I highly recommend his service. Very knowledgable and professional, will always answer his phone and check up on you to see if you are happy with your product. Thanks again Phil
Phil Morgan is a fantastic communicator and was reliable throughout the process of changing our home loan. We are very grateful for his excellent service and kindness.
Phil was great to deal with
Phil was great I had a few issues that delayed the process but Phil was with me all the way I would recommend him very highly
It was Fantastic Dealling with Phil and Smartline.
I have had nothing bad to say. Thanks very much
Phil Morgan did an exceptional job as always. Can not fault his service and makes everything easy. Highly recommend
Phil was fantastic! I never thought I would be a home owner but he found a way to make it work for me. He was helpful and made what could of been a stressful situation a pleasant one.
Phil deserves a big raise!
Phil Morgan absolute legend. Will go above and beyond for his clients.
Our advisers were very good n helpful when ever we contact them for a help.
Phil Morgan as usual was excellent to deal with.
Phil was very professional in his approach, set clear targets for us and was very transparent throughout the whole process. Friendly disposition helped me to relax and make good decisions.
Amazing service. Above and beyond to make sure everything went well.
I used Phil Morgan, Phil exceeded all my expectations by ensuring I was upto date on all progress. Answered all my question whether it was by phone, email or text, no question was silly. Phil made my decision to use him as my finance broker so easy.
Phil Morgan was a pleasure to work with and made the whole process streamlined. I look forward to working with Phil in the future
Excellent
I have known Phil Morgan for over 25 years and only go to him for finance as is his service is always first class! Thanks Phil
Phil Morgan’s service was the best we have ever experienced.
He is truly devoted to achieving the best result for his clients.
Phil was very helpful, he kept us up to date throughout the whole process and advised on the best options available to us. We have already recommended Phil to other people seeking the services of an experienced mortgage broker.
Phil was fantastic. Answered all our questions and was very happy to explain everything to newbys. Have already recommended to family and friends
we always contact Phil Morgan for any loans advice
After trying to contact a home loan officer at my bank and received no answer... I decided to contact Phil Morgan who had helped me before with a home Loan as soon as I had made contact with Phil the whole process was made very easy and comfortable.
Phil has been absolutely fantastic. I initially dealt with him when buying my property and recently on refinancing it. Both times i received exceptionally service. I recommend phil to anybody i know and will continue using him in the future.
Phil was a delight to deal with. He is highly personable and was extremely helpful.
Phil made the whole experience personal and easy to deal with. Great job.
Phil has been a great help in securing our current loan. He has been friendly, approachable and professional throughout.
Our adviser Phil was great in every way! Helpful, supportive and always available to talk through any questions we had! His experience was evident and his knowledge unbeatable!
Phil was very professional. He went out of his way to make himself available when we were. Due to requiring the loan in a tight timeframe Phil took care of everything to ensure it happened on time. Thank you Phil
Phil and the staff were very helpful and would have no problem in recommending them to friends and family.
Phil was absolutely amazing. He made everything so relaxed and enjoyable. Could not thank him enough.
Phil made the process very easy and simple.
Thankyou Phil Morgan from Smartline, your help was greatly appreciated. I would not hesitate to recommend Phil Morgan from Smartline to any of my friends and family. Very Professional
Phil has helped us on a number of occasions. This was probably the smallest refinancing, but Phil's service was no less professional.
I will be deffinently recommending phil morgan to my family and friends.
Phil made the process easy to follow and a pleasure to deal with.
Very friendly, good communicator.
KEEP UP THE GOOD WORK!
fantastic service, especially when this process can be potentially really stressful on couples buying their first home - Phil was really good at providing / explaining information to make it very clear and understanding for us.
he made the process as smooth and easy as possible.
we have already recommended him to a friend of ours.
thanks very much :)
GREAT JOB - TEAM AT BUNBURY GOT MY LOAN SORTED EFFICIENTLY AND SAVED FINANCE HASSLES .
Phil was available to discuss my requirements at a time that suited me and I obtained the outcome I was looking for.
Phil was fantastic! Always happy to answer any queries I had and all communication was very efficent.
All good
Was prefect thanks
Very helpful, explained everything and kept us informed throughout the process
Phil was amazing through the whole process. Always going above and beyond. I will be passing on his details to anyone looking for an adviser.
I have had the pleasure of being helped by Phil many times, in fact this is my 4th mortgage established with Phils help and would certainly recommend him, more importantly to me he is honest, reliable and kind on top of being extremely knowledgeable, hardworking, experienced and flexible.
I have recommended him many times and will continue to do so.
Thanks Phil and the team.
Phil was great to work with! He managed to secure a loan that others could not, and with a great interest rate. Thanks Phil, we will highly recommend your service to our friends and family.
The support received from my Smartline Advisor whilst selling (two properties) and purchasing another all at the same time was invaluable. Smartline will continue to be my Advisor of choice. .
Phil provided great service and options to suit our needs which made Refinancing an easy experience.
I will highly recommend Phil to others.
Phil Morgan was an absolute pleasure to deal with i would highly recommend him to anyone
Phil was great to deal with, very informative and personable.
Phil gave amazing service. He always presented numerous options to try & achieve the end result I was wanting..I would highly recommend him to any of my friends.
Phil is always available and offers expert advice on my lending needs
I liked how Phil was extremely helpful and completing all our documents for the loan was so easy. We always felt confident in his service and he was always so pleasant to talk to. He makes an effort to get to know you which really makes you feel like your not just another client.
Would happily recommend Phil to our family and friends. Thank you.
A stressful time made easier with Phil\'s help!
Phil was extremely inviting, understanding and comforting through the entire process. The professionalism was excellent and we would absolutely recommend him to others we know looking for a mortgage adviser.
I couldn\'t of asked for a more genuine person to deal with, Phil was professional in every manner, he kept me in the loop every step of the way through the process. i would not hesitate to recommend Phil to anyone looking for a Personal Mortgage Adviser.
Phil provided simple explanations and spoke in layman\'s terms.
Thanks Phil
Phil has always been professional, very helpful and fun at the same time. We chose to return to Smartline/Phil when selling our house and buying our new home because of our past contact with him. Oh and the fantails are good too. :)
Phil has been greet in helping us secure our loan. Best advice,readily available,honest ,guide you through step by step in fact I recommend him and smart line even when he\'s not available he made sure we were looked after
As always Phil provided us with the best advice and information, finding us the best solution for our financial needs. His straight forward, friendly approach always makes the process easy and pleasant. We have full confidence that we are well looked after with Phil and Smartline and wouldn\'t go anywhere else.
Hi i had phil morgan do all my dealings and must say he provided the most professional and outstanding service keeping me in the loop at all times im a mine worker so phil really helped me with every aspect of my loans whilst i was away i will be highly recomending phil and smartline home loans to all my colleagues at work and at home phil morganis a massive credit to your company thankyou very much another very impressed customer
Phil was amazing ! Answered and returned every call and email promptly and explained everything at every step. Phil deserves recognition for his amazing work.
I\'m very happy with the service provided. Accurate, quick! and very kind staff.
Phil was great to work with, he was approachable and worked with our specific needs to find the right loan. Would highly recommend him and the team.
Phil Morgan\'s manner and approach made the whole experience of selecting and applying for a mortgage pleasant and stress-free. He was well informed and provided me with all the options and information I required without overwhelming me with jargon. I am grateful for his assistance and will confidently recommend his services to family and friends- just as he was recommended to me by my friend.
Phil has been absolutely wonderful is helping me purchase my first home. It had taken two years to find a property that both was well within my budget and I liked. Most people would have ignored me or brushed me off as wasting their time, but Phil was always a phone call or email away.
Phil Morgan is an excellent Adviser who helped make the experience of buying my first home pleasurable and easy. With a lovely manner and positive attitude, Phil was very approachable with any queries i had and he was always happy to help.
Phil was great; thanks to his persistence and despite a few knockbacks from lenders, he found a product that suited my circumstances. I had long given up on the whole process, but Phil kept on looking for a suitable product that would help me and its with thanks to his perseverance, I now have a product that has relieved a lot of financial pressure and am more in control of my financial situation. I couldn\'t be happier with the service and dealings I had with Phil; always ready with a smile and words of encouragement and support as we went through the process, so would recommend him highly. A great job Phil and so much appreciated.
Phil & his team have always been professional and highly reliable. Their service is second to none! My situation was quite complex and highly stressful and having Phil with me along the journey just added peace of mind and one less thing to worry about. THANK YOU!!!
Phil is really approachable and answered all our questions - would definitely recommend
Phil was very open to our needs and concerns and made sure that every issue we raised was acknowledged and sorted out. He was extremely flexible with meeting times and location - even meeting at our house so that we could look after our toddler.
I would recommend Phil to anyone investigating a loan.
Excellent service as we have come to expect from PHIL, thank you very much!
This is the second time I have sought the proffessional help of Phil Morgan and if the need arose - would most certainly seek assistance again. Could not be more satisfied with the team at Smartline.
Shirley Williams
ALL QUESTIONS WERE ANSWERED IN A WAY I COULD UNDERSTAND. A RELAXED ATMOSPHERE WHICH MADE YOU FEEL COMFORTABLE. KEPT INFORMED FROM START TO FINISH. WOULD HAVE NO HESITATION IN CALLING PHIL FOR ANY FURTHER LOANS. THANKYOU
Phil is a legend, professional and now friend whose advise and assistance I value and appreciate. he has consistently gone beyond our expectations
Thanks
Phil has always been very professional and open in dealings. He can be relied on to get things sorted and keep them moving. Many thanks.
It was always a pleasure going in to see Phil, everyone in the office was very welcoming and friendly.
I will definitely be recommending their services.
Kelly
Thanks, Phil.
SO pleased to have had good help that was also friendly and gave me confidence in securing my first ever bank loan/Mortgage.
Phil Morgan worked tirelessly for us to get the loan through. He made the process easy to understand and was always contactable. I would recommend Phil to anyone wanting advice or a loan.
Great, fast and informative feedback and assistance.
My Service was outstanding and i would recommend smartline to others. And have already done so.
Our Advisor made all the fears and uncertainty of buying our first home obsolete and stress free. After years of renting and dealing with real estate agents my wife and I never imagined buying could be such a simple process.
Phil Morgan made the progress easier to understand & to cope with.
What a champ.
I would recommend Mr Phil Morgan to anyone . He was great to talk to very helpful at all times. Phil is great asset to your company
I have always been proud to have done business with Smartline Bunbury, not just Phil, to whom a majority of the credit should go to, but all of the staff, who have either helped out as well, or been friendly and professional.
Phil is amazing! He understands our situation and is always happy to help.
Phil is not only highly competent and professional at his job but now a trusted friend after our third mortgage being brokered through him. Thanks!
I would recommend Phil Morgan from Smartline to anyone seeking Mortgage advice. He has assisted my wife an I on many occasions now with invaluable advice and has exceeded our expectations each and every time.
Phil was exceptional from start to finish, he provided us with clear advise and an impeccable service. It is clear that he cares about his clients. We look forward to working with him again in the future and would not hesitate to recommend him to friends and family.
Smartline made our loan application very simple and straight forward. We tried the banks and they wanted to put us in front of a computer to talk to someone in Melbourne who was trying to find a way not to help us. After dealing with the banks it was a pleasant change to meet people who honestly want to help. Phil Morgan was our specialist. We found him friendly, down to earth and we felt like nothing was to much for him. I haven't been to a mortgage broker before and I was a little bit sceptical but after this experience I will always use Smartline for my loan needs. Phil and the staff were fantastic and I would highly recommend them. Ben and Kylie, Mandurah
Phil did another great job for us. We really appreciate the relationship that we have built with Phil over the last 7 years and will continue to use him and Smartline in the future. Thanks again.
Absolutely brilliant service. I'm a first time home buyer and I felt happy throughout the whole process. I was kept up to date with the progress of everything via email and text. Excellent service. Will happily recommend to anyone! Thanks!
This is the second time we have dealt with Phil and his staff. The first time was face to face and second was by phone and mail. We have had absolutely impeccable service from them. We will be sure to recommend to other people we know. Cheers
Dale n Tanya Terry
Phil Morgan from Bunbury WA is so friendly, approachable and professional. I am very happy with the personal service he provides. He always stays in contact and provides information as the process is occurring.
Good Evening and thank you for sending me this survey. I couldn't be happier to tell you I am very pleased with the service I received from Phil. Not only was he extremely professional but he went more than above and beyond to meet my needs. 7 months ago my wife passed away. At this tough time my daughter after reviewing my finances suggested I see someone about refinancing the family home. I had no idea how to do any of this and she recommended Phil Morgan as she has always been very pleased with his work herself. Phil was very accommodating when it came to my working hours, he was only too happy to meet me at a suited time to myself and took the time to understand what my circumstances were. He gave me multiple options for my home loan and then helped select the best possible one for myself. Not only did Phil help with my loans but also put me in contact with the right people to open extra accounts, arranged the change of title on my home and recommended an advisor for personal insurance. This was a massive help to me. After meeting Phil, I would talk to different friends over the next few weeks and I would tell everyone about this awesome bloke who's helping with my home loans. When they asked me his name at least 1 in 3 people knew of him and everyone had great things to say! I would recommend Phil Morgan to anyone who would listen, his work resulted in me saving just short of $1000 per month. Smartline you are very lucky to have Phil Morgan as a representative of your company. Regards, one very happy customer
Awesome service would recommend Phil to any 1
I'd like to thank Phil for all his help over the years I have been dealing with him. This time especially, with the breakdown of my marriage and a high stress environment, Phil made the purchase of my home as easy as it could have been. Keeping things simple and clear, no nonsense and cheerful as always. I have and will continue to recommend him to family and friends. Thank you Phil
Carol
I'd like to thank Phil for all his help over the years I have been dealing with him. This time especially, with the breakdown of my marriage and a high stress environment, Phil made the purchase of my home as easy as it could have been. Keeping things simple and clear, no nonsense and cheerful as always. I have and will continue to recommend him to family and friends. Thank you Phil
Carol
Friendly, professional and flexible, Phil Morgan made our home loan finance extremely easy and hassle free. I would, and will strongly recommend Smartline to family and friends.
Phil Morgan is a real asset to your team! Could not have asked for or received any better service! Thanks phil!
Lovely chap to deal with ! Phil was helpful and the whole process was made so easy stress free that I almost forgot it was a loan I was drawing to have up pay back ! Too easy
Phil is always open and informative about his advise. He clearly know his product. Even if I don't like what I am hearing, he works through these things and offers the best advise possible. He goes out of his way to work around difficult times of the day to catch up with me, and keeps in contact at all times.
Phil, Bev and the team were awesome - made the process heaps easier - will be telling all our friends to see Smartline Bunbury - thanks a million!
Phil was not only very professional returning calls, keeping us informed and updated regarding our loan but also helpful, coming to the house when required. I have no hesitation in recommending him to family and friends. I have had nothing but positive remarks to give. Appreciated the great service and outcome, many thanks!
Phil was great, very personable and broke things down so every thing was easily understood. He made buying my first home an absolute breeze, he always kept me well informed and was easy to contact if I ever had any questions, no matter how small or insignificant they may have been. Would highly recommend Phil and Smartline to anyone.
Great professionalism, friendly and personal service - would and have recommended thanks
Phil was always helpful and reassuring when ever we had questions or required an update.
I have been thoroughly impressed at the service and friendly nature of service I have received. Always felt like Phil had time for me and was more than willing to help from start to finish.
I have been thoroughly impressed at the service and friendly nature of service I have received. Always felt like Phil had time for me and was more than willing to help from start to finish.
Phil went above and beyond to assist me in finding the right loan. Very impressed!
Phil and Michelle were both great, they gave us excellent advice and were always available when we needed to ask their opinion or advice on a matter. Phil was flexible with meeting times and always accommodated us especially when my husband was away.
It was wonderful going through the mortgage gallery. Will use them again if we need too and have recommended them to my family and friends.
Being new to the real estate market I had no idea of what I had to do or what was expected. With the knowledge, confidence and friendliness from a consultant from the Mortgage Gallery, I was able to go through the process of achieving my dream of owning my own home with complete ease.
The service we received from Phil was very professional. Glad we were recommended by a friend and will be doing the same.
Phil went above and beyond to help me secure the loan for my first home. He constantly kept me in the loop and was always available to answer any questions I had. I wouldn't go through anyone else and I have highly recommended Phil and The Mortgage Gallery to my family and friends.
Phil Morgan at the Mortgage Gallery helped us with the original house loan a few years ago and now we have gone back for the refinance of the loan. We would recommend this friendly service to anyone as it took a lot of the stress out of the process and we felt like Phil was there to help us get the best suitable product for us. We will definitely go back for the next house or even to tweek the current one again.
Phil was a fantastic person to deal with. Nothing was too much trouble for him and he was available at all times for advise and assistance. I am very glad that I went to the Mortgage Gallery in Bunbury and I highly recommend Phil and TMG to anybody looking for a mortgage.
Phil arranged my loan quickly and was helpful as always. He was on time for appointments and arranged internet banking links without delay. Very positive experience. This is the second time I have used Phil to arrange my loans and I did not hesitate to use the Mortgage Gallery again as the first experience was excellent.
What courteous and politeful mannerism , we really felt the genuine care shown by Phil Morgan.
Phil is not only a pleasant and very professional man to deal with, but he also understands my needs as an investor and a professional with time limitations. He has also become a person who I trust completely and that is an important reason that I will continue to use his services. Phil goes above and beyond the call of his professional mandate and helped me on a personal level in our last dealings with him. I would recommend Phil to anyone wanting great service.
i am happy for the to be used for marketing. Phil Morgan and the team for bunbury mortgage gallery were very helpful with getting my self and partner home loan. will be sure to advise to anyone.
Very helpful, provided good advice.
Thank You Phil for your incredible professional help,securing us a beautiful rural property. You never gave upon getting our finance over the line we are very grateful.
We would like to thank phill and the mortgage gallery immensely for all the work they out into sourcing a mortgage to suit outer needs, phill is a great member of your staff to deal with, I do highly recommend your company, kindest regards once again Tammy keys
This was out second mortgage through Phil and it wont be the last, Phil is a genuinely great operator, professional and a good laugh with a personal interest in his work. Thanks for all the hard work, after hours phone calls and early morning coffees! Thanks again.
As always Phil was prompt and professional with his advice keeping us informed throughout the process ensuring a stress free and efficient service,I would recommend the Mortgage Gallery to anyone needing this service.
Nothing seemed to be too much trouble for Phil at the Mortgage Gallery. If there where any questions he would give a very thourgh explaination and followed up on out comes. The advice we recieved was very sound and helpful which greatly helped us into our new home. THANKYOU.
Phil was our original mortgage adviser,he was away so Michele RechiChi took on our loan,both her and Phil did an amazing job,and both were very helpful and always answered our questions quickly. A big thank you to both Phil and Michele for making it possible for us to get a loan and being able to purchase our amazing first home. Thank you both again,would recommend both of you to anyone seeking a great mortgage adviser! Thank you Dylan and Sheree Trollip
Phil Morgan was away, Bev and Michele assisted with loan application. Excellent service, spoke the same language and kept me informed of the process. Highly recommended! Well done and thank you.
Phil, as always, is awesome. I look forward to dealing with him again in the future.
Out of hours contact / meeting was great as i work full time and i was able to meet without taking time off work
The service Phil Morgan provided for us is fantastic. He keeps in touch and always returns your calls. I highly recommend Phil Morgan and wouldn't hesitate to recommend him to anyone I know. Thank you Phil for the old fashioned service where we are treated as a person and not a number.
I found the service offered by Phil outstanding. He was and still is alway only a phone call away. He explained everything clearly so that I knew exactly what was going to happen over the process of the loan. Great service.
Phil was great in helping us purchase our first home. We will be recommending him to anyone we know that is looking for a mortgage broker - thanks
very happy with service and have recommended people to Phil at Bunbury
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
