Reviews
Average client rating
5/5 From 251 Reviews
A truly professional service provided by a very knowledgeable and experienced consultant.
Great job , Very happy
Mark's advise and assistance was greatly appreciated and helpful in what was an unusually long and drawn out process in getting all the prerequisite documentation in order to present to the loaning bank.
Mark once again was helpful knowledgeable and efficient and kept us informed through the whole refinancing process.He kept the ball rolling even when he was unwell with Covid which was not expected but for which we are totally grateful. Thanks Mark.
Mark was extremely proactive and made the process so simple.
Exstremly happy and thankful for the service we received from Mark.
Shane & I have utilized Mark Terhoeve's services over many years and would never use anyone else.
We always recommend Mark to family, friends & work colleagues.
Being in the building industry and having our own in house advisors, we still choose Mark.
Mark is just the best in the business.
Mark did a fantastic job of managing and explaining a complex process while setting realistic expectations throughout. He went above and beyond and I we would have no hesitation in recommending his services.
mark helped me to refinance my mortgage. He is just amazing what he can do to help people like me and totally trustworthy. I was comfortable n confident to leave all the job to him. Thank you Mark:)
Mark made the whole process of buying my first house such a breeze and completely stress free. Always there to answer my questions and help me out anyway he can. Highly recommended
Mark has helped us many times with our finance needs over the last ten years or more. Mark provides the kind of friendly and efficient service that will always keep his clients coming back.
Mark was amazing throughout the whole process. He was always available to us if we had any questions, and regularly kept us updated. It was a very simple and easy process with Mark guiding us through. Great service!
Mark did an excellent job, highly recommend his services!
Mark is a genuine man who truly cares about everyone’s individual wants and needs. He’s extremely good at communicating and being available at any time. He has always given me endless advice and made me feel comfortable with all my choices.
Thanks so much Mark for all your time over the years and for getting this loan sorted quickly for me! ??
Thank you for Marks assistance and advise .. Should the situation arise, I would certainly recommend him and Smartline.
Mark Terhoeve has been incredible helping me through purchasing my first block of land, he answered every question I had, always responded very quickly and made the process very exciting and easy, I would recommend Mark to anyone needing any assistance! Thankyou very much
Mark Terhoeve, our Mortgage broker is an absolute jet. His professionalism was awesome, always helpful in resolving any issues we met and meeting all goals set. Donna and I would recommend Mark to anyone who is on the hunt for a new home.
Mark was great. Always in touch to keep me informed. Easy to talk to, explained what needed to be explained. Made it so much easier to re-finance than I ever expected. A great experience.
This amazing man makes you feel you are the only client, I often had to remind myself I wasn't. He was honest respectful and true to his word. He worked alongside me all the way and managed to get me the best outcome where other brokers failed.
Mark was wonderful- from the very start to the end of the process, he organised everything and made sure I was informed the entire time. He was a joy to work with, went above and beyond, always friendly, funny and courteous and I would highly recommend him to anyone.
Mark was fantastic throughout the whole process. He explained everything well and kept us completely informed along the way. He's also a great guy, and easy to deal with. Would highly recommend!
Amazing service
Quick , smart and great communication, mark goes out of his way to make things run smoothly
Yeah Mark was so helpful if it weren't for him I wouldn't have my house he was honest upfront he made my dream come true
i have delt with mark for years and i would not go anywhere else his customer service was amazing and always letting us know what is happening thank you very much
Mark has been our mortgage broker for over 16 years. Mark always goes above and beyond to meet our financing needs.
Mark, thanks for helping us again recently in getting us into our new dream home!
Mark was amazing through the whole process. He kept in contact with regular updates, and was available to answer any questions I had. He made the process very smooth and easy. Great service all round
Mark is hands down a great broker and person. We have used Marks services for a while now and he has incredible knowledge and perfect tailoring of products to our needs. Nothing is too small or unimportant for him to assist with. Highly recommend M.
Great service as always
Mark provided (once again), top level service. Mark assisted us through some very difficult situations and nothing was too much trouble, no matter what the time or day he was on call for us. I have no problems with recommending Mark at all.
I can’t thank Mark enough. He helped me from the very first day we have met until the settlement. Throughout the process, he explained everything and answered every question I asked and he made sure I’m understanding.
Mark is the best mortgage broker in the business. His passionate approach to his work is exceptional. He strives to get you the best deal as if it were his own money and often advises us to not proceed down paths that would have actually made him more.
A true professional in which the world could use more of!
Mark was prompt with his communication and responses. Unfortunately, my initial application with a 5% deposit which was turned down by the bank and had to come up with additional deposit. We got there in the end! Hopefully it was a one-off issue!
This is the third time we have used Mark Terhoeve as our Mortgage Broker.
From start to finish Mark is always extremely easy to deal with, super professional and always contactable for anything. Great guy too.
Mark is the ultimate professional. He has arranged several loans for us over the journey and every time he has gone above and beyond in getting us the best deal possible and in double quick turnaround times. I couldn’t recommend him more highly.
Mark was so helpful throughout the whole process, would definitely recommend him to all friends and family.
We have received professional, friendly and knowledgeable service each and ever time. A pleasure to deal with and making the whole process hassle free.
Excellent as always
Mark was awesome and made the process very easy
Mark goes above and beyond to help out, always answers any questions you have and calls straight back if he happens to miss your call. Absolutely recommend him to anyone! He is genuinely interested in helping you in any way he can!
Mark was unbelievably helpful & would recommend to anyone & everyone!!
Mark as always is efficient, friendly and if you have any queries or problem sorts things out promptly. I would highly recommend him to anyone wanting to have a hassle free home loan application process.
We have used Mark as our broker for several years now at the recommendation of a family member. We will keep coming back. He has consistently exceeded our expectations for communication and service delivery, and is a top bloke. 10/10
We have used Mark on a number of occasions and really can not fault his experience in the industry. He is very accommodating with all our needs 100% every time. I would recommend Mark to all friends and family.
Mark did a great job and put alot of time into making the loan happen.
Mark was fantastic to work with. He is extremely helpful, professional and has great communication. I really appreciated all his efforts, an absolute pleasure to work with.
Mark is always thorough when finding the best product for you. He will offer advise based on his past experiences and walk you through all the steps required to get you to settlement, even if there are unforeseen problems or hurdles.
I’ve used Mark’s services before and I will use them next time. I have already recommended him to someone.
I have not used a broker before but i have been very impressed with Mark and the help he was able to give us. We had a rather complicated set up involving a bridge loan component and Mark found us the perfect provider for our needs with great rates and a better product compared with what we found ourselves. We will use Mark again in the near future.
Mark exceeded our expectations. He was always available & contactable and showed great diligence and patience when dealing with us. Fantastic at his job. We would have no hesitation recommending Mark to anyone as there finance broker.
Fantastic service! I wouldn't hesitate to recommend Mark to anyone looking to get competitive finance.
My experience was easy and stress free. Mark is very professional and kept me informed throughout the loan process. I have recommended Mark to my family and friends when they need to refinance or apply for a home loan.
Carol
Mark is just an amazing Mortgage Broker. Nothing is ever to hard or too difficult for him. Thanks Mark once again!!
Mark Terhoeve was very helpful throughout the whole process and explained what was happening at each stage, hence the whole process was completed without complication.
Nothing to say , have used this company 4 times now,wouldn't even contemplate going anywhere else or have any hesitations in recommending to anybody looking for a friendly loan application experience.
Phillip clair
Mark is fantastic. As a first home buyer, he made things looks easy for us. Very friendly and approachable guy. I would recommend him to my friends and family. Thanks very much Mark!
Sorts out issues fast and keeps you up to date
Contactable / returns calls ASAP
Understands the situation
We have contacted Mark on 3 occasions and as usual his assistance and customer service was and is fantastic. He listens and provides sound advise. Mark worked tirelessly in the background for us.
Mark is great to deal with and found a product that suits my needs, and at a better rate than other lenders I had considered. In the future, it would be good to have more clarity about the fees involved in switching lenders.
Mark always goes above and beyond for us he is very helpful and nothing is too much trouble
We will always return to Mark for assistance with our mortgage requirements!
Mark was knowledgable, helpful and kept me informed which made the process easier for me.
I have used Mark for 14 years and have always found him very friendly and professional! I will always go to him for any future home loans.
Thanks Mark!
I have used Mark for 14 years and have always found him very friendly and professional! I will always go to him for any future home loans.
Thanks Mark!
I couldn’t say thanks enough to Mark for helping us to get our finance. Everything just went so quick and free hassle. I totally will recomend him to my friends
I couldn’t say thanks enough to Mark for helping us to get our finance. Everything just went so quick and free hassle. I totally will recomend him to my friends
Mark was fantastic and kept me up to date and everything.
Mark made the whole process so easy and straightforward, and took away all confusion.
I cant recommend him enough!
Mark did a wonderful job and made me feel confident in the loan process even though it was my first mortgage. I will definitely use him again.
Mark was fantastic from the very first meeting. He kept us totally informed and assisted us in every way so the process ran smoothly and super quickly. With his help we now have the our dream home. Huge thanks Mark!
Mark was recommended to us by a previous customer of his and we couldn\'t be happier with the service he provided.
Great customer service, excellent knowledge of the product and he went above and beyond to get our slightly complicated application through.
Would highly recommend.
Mark was fantastic and made me feel at ease and was ready to explain any queries that I had...It was an absolutely painless process
Mark was informative and very professional, made the whole experience stress and worry free
Mark gave 100% 24/7 to get our deal done. He made it happen when others couldn\'t.
As first home buyers we were very nervous about the whole process but Mark was amazing. He was always friendly, always there for us whenever we needed him and made the whole experience a pleasure. Couldn\'t have asked for better.
Mark provided us with great service and was helpful throughout the process. He was very knowledgable and helped us in finding a loan which suited our needs
From beginning to end Mark made the whole process very easy and took a lot of the stress away typically involved with banks and financing. When there was issues with the bank and members within not doing all they should Mark was onto them and made things happen.
On top of all of this he went over and beyond with his advice and services and I am whole heartedly grateful for that.
Thank you Mark for all of your help and we will sure to see you again when we get our next Investment Property.
Mark has looked after us for a number of years and his service and the ability to explain things in a simple and understandable way makes for a better idea as to what he is telling us. Would not have anyone but Mark looking after us
Mark is always helpful and readily available. We have recommended him to family and friends.
Mark as always was fantastic always lending a helping hand goes out of his way to make sure we have the best possible outcome also helped to fill out forms and made application process easy
Thanks mark for helping us every step of the way has been behind us every step for the last 8 years
Mark has handled a few of my mortgages and lease for my vehicle and I would strongly recommend him for any dealings in the future.
Marks experience made our refinancing process really easy, always accommodating to our requirements and available to respond to any queries we had. The monthly Smartline Reports are very informative and give a great outline of the current market trends.
Mark was so professional, a pleasure to deal with and nothing was too much trouble for him. I am so pleased to have been referred to him and am grateful for the outstanding service he provided. I will be recommending him to others
From your initial meeting with Mark he makes you feel at ease and you can be reassured he will do whatever it takes to do the best deal over the line for you. It\'s a breath of fresh air when you are making such a big decision in your life. Thanks Mark!
Mark is always a pleasure to deal with, nothing is too much trouble and he always keeps you up to date with the how the loan process is progressing. First class service and made the whole process completely hassle-free. I would highly recommend him to anybody.
Mark always provides a professional,efficient and speedy service. He provided appropriate advice to our needs and kept us informed at all times.
Mark listened to what we wanted. He was friendly and flexible with meeting times and always prompt to reply to any questions we had. I would recommend him to everyone I know.
Mark Terhoeve offers a level of service to his clients rarely seen in this day and age.
I have used Mark for 14yrs for numerous investment/home loan products.
He always explains clearly and offers to help me complete paperwork.
Mark as previously was very helpful and knowledgable as well as very approachable. Mark was available at short notice and worked into my availability.
Mark kept me updated with the progress and provided me with what next advice.
Thank you Mark for your assistance and professionalism.
My advisor has arranged for three loans for me in the past 13 years and goes above and beyond the call, every time. I\'ve recommended him to friends who\'ve said the same. He takes the worry out of home loans and dealing with paperwork and banks. Awesome!!!
Went above and beyond to help me realise my goal of owning a house. Then has continued to assist me in dealing with the banks when they have been less then helpful with me.
Very thanks full for Marks help!
Thank you Mark Terhoeve
Brilliant service and advice,as always.
Kind regards
John tarbox
In the past, we had a Western Australian broker who even charged us money before the advice was given. This broker was hardly contactable after that - we had to do all the work before and after settlement. However, with regards to Mark, we were very impressed by his honesty. He seems to be a man of integrity. Everything went smoothly and he was there from the beginning to the end of the transaction. We are very grateful for his service.
Mark was extremely professional, knowledgable & constantly kept me in loop in regards to my home loan. I was impressed with the high standard of service Mark offered, I could trust I was in very capable hands through the whole process. Thank you
Mark has been very helpful, it wasn\'t just a normal mortgage, he has done a lot of work and without him we wouldn\'t have been able to do it.
And he also shouted us lunch in bali so that makes him an even better bloke!
Appreciate all his hard work
We have used Mark as our broker for many years (10+) and have always had a fantastic experience. My family uses Mark aswell for their needs (that was where we got our recommendation to contact him) and we always recommend Mark to friends for any of their requirements. Mark is always willing to chase things up, put the pressure on, find the best deals and really just deliver the best that he can for his clients.
It was six days before Christmas and the bank said no.Our advisor rearranged all our loans so it would all go through before Christmas. Amazing work and service.
We recently had the pleasure of working with Mark Terhoeve (for the second time), to arrange our new home loan.
He was extremely helpful with providing information, figures and assistance during the process whereby we considered a number of different options. He was always prompt with providing information we required, following up documentation for us, and meeting with us on numerous occasions. Nothing was too much for him - he even came over on his day off!
Thank you very much Mark - we will be in contact for the next project, and will be sure to recommend you to all of our family and friends
Mark is extremely knowledgable and was determined to achieve a great outcome. Even after I thought it wasn\'t possible
I will be recommending him to anyone who may need finance
Diana love
Being very busy running a small business I really appreciated the high level of service we received. Mark went out of his way to help us. Thank you so much.
Mark Terhoeve has always come through with the loan applications giving good sound advice on the loan and associated insurances.
Mark has always been easy to communicate with in the office, at home even on holiday! and nothing seems to hard to cope with.
Mark gives total professional service and argues the case of the client with the lenders ensuring a successful outcome.
Cannot be more pleased to have Mark looking after my mortgages.
This is the third time we have sought Mark Terhoeve\'s services and he has never let us down. He is always easy to contact, and was helpful and clear about what we needed to do next at each step. Mark was able to make our recent sale and purchase just as easy as our previous dealings for refinancing. He was able to give us plenty of advice on what would happen next and how long each step should take. I have already in the past, and continue to recommend Mark to friends and family.
We have used Mark on several occasions and will continue to do so in the future, he always makes himself available and is very knowledgable in his line of business. Only yesterday did i recommend him to a work colleague.
Completely satisfied, thanks Mark
Although we have moved 400kms away Mark still provided us with prompt, friendly and professional service we have always experienced.
This is the second time we have used Mark Terhoeve's services and we can't speak highly enough of him. We would definitely use him again and always recommend him to family and friends.
We can't thank Mark enough for his service. He is one of the most professional and trustworthy people we have ever had dealings with. He makes the process stress free and enjoyable and we highly recommend him to friends and family.
Mark is amazing
Mark is a reliable, knowledgable, friendly and understanding provider who understands our requirements and provides us with options that would benefit our circumstance. I have already recommended him to family and friends and would continue to do so. Well done and keep up the great work.
Mark has provided a service to our family for a number of years . He has always gone out of his way and has always been available to assist with our requirements.
Mark was absolutely amazing. He was down to earth and helped to explain things in layman's terms. He kept us in the loop at all stages of our re-financing and I felt he went above and beyond with his customer service; even scheduling appointments out of hours to help us out. I would highly recommend Mark to all my friends and family.
Mark has helped us out with finance a couple of times before over many years, it was like catching up with an old friend he made us feel that he wanted to get us the best deal and put us in a better position for life. Mark is a genuine guy and we trust his knowledge and opinions he is never a disappointment. We quite confidently recommend him to our family and friends.
Mark has always been there for us to answer any questions we might have. He is always prompt and we find him very reliable.Nothing is ever too much trouble. We always recommend Mark to family and friends.
Mark is a fantastic advisor! He takes the time to explain everything and you know you can trust him. I've recommended him to friends and family.
Mark did a brilliant job, I felt totally comfortable in trusting his advice and he has a fantastic friendly personality! Thank you Mark.
This is the second time Mark Terhoeve has assisted us with a mortgage. Mark is amazing and is an absolute pleasure to deal with.
This is the second time Mark Terhoeve has assisted us with a mortgage. Mark is amazing and is an absolute pleasure to deal with.
My family have used Mark Terhoeve for over 10 years and I would not consider using anyone else. Mark has always been tentative, helpful and very obliging with any requests we have. His professionalism and attitude is second to none!
Thankyou to mark
First class
Mark was recommended to me by a friend .Mark kept in touch with me through the whole process and without doubt achieved the outcome that I was looking for. Thanks again mark. Regards John tarbox
Over the last 10 years I have engaged Mark as my mortgage advisor for the 4 houses that I have bought and a few re-mortgages along the way.I have also recommended him without hesitation to several of my friends and acquaintance's who have also found him to be extremely professional, knowledgeable and approachable as I trust that he always strives to achieve the best possible outcome for his clients . I will continue to use him and recommend him in the future .
Mark was amazing called him in the morning and he was out to see us that afternoon!he made everything so easy for us, we would recommend him to anyone with no hesitation.
This was a follow up service, Mark guiding us through the process to refinance our homw after he did the initial mortgage 2 1/2 years ago. great service again and will be back in the future next time we go down this path...
Mark is fantastic I couldn't have asked for anyone better to give us the right advise with me and my parents.
Mark Terhoeve was excellent even when we had a few issues arrise he dealt with it great and always kept us informed. Thanks mark
Mark was fantastic with us even keeping us informed while he was away on a personel holiday, we couldnt recommend him highly enough to people.
The easiest process I have ever gone through. simple and straight forward. Thanks
This is not the first time I have dealt with Mark and as always Mark is very friendly, professional, efficient and helpful even to the point Mark will do what he can to help when on holiday or at home on a Sunday. Extremely pleased to have a business association with Mark.
As usual, nothing but outstanding service from Mark. I recommend he gets a bonus!!
Mark was recommended to me by a family member and since I have spoken to several other people that have also worked with Mark, his reputation preceeds him. He was always accessable, he kept me up to date with how my application and loan was progressing and he was happy to answers all the annoying questions I had and still have. He is very knowledgeable, approachable, friendly and very helpful. He made the process seem easy and painless. Thank you Mark your efforts are appreciated. As Mark kept me up to date and provided me with the service he did I can not think of anything Smartline would need to improve. Thank you
Mark is brilliant. Always feel he can be trusted with his recommendations.We have come back to him for a second time. He is always friendly and on hand to help even when he is away on his holidays. Always returns our call. We have recommended him to both friends and family. He is a credit to your company.
I am still waiting for my First Home grant ($3000), I settled on the 3/4/14, it has been nearly 3 weeks since then. I rang the bank and they said no paperwork was sent to the state revenue office from the mortgage gallery regarding the settlement date amendment. Also no bankwest offset account was set up with the loan as promised by Mark. Leaving me to scramble at the last second to set one up myself. I do not like to complain but things did not go as smoothly as I hoped.
Mark was very helpful and we above and beyond to answer any queries we had. We would highly recommend Mark's services in the future.
Mark was very helpful and we above and beyond to answer any queries we had. We would highly recommend Mark's services in the future.
Mark was always available and happy to help with any questions I had. Would happily recommend him to friends.
Bankwest was way to slow in this process but that was not Marks fault :-)
I have used the services of Mark a few times now and each time I receive the highest level of service and professionalism. Nothing is too much of a problem, even when I want to change things at the last. He understands my needs and finds the most appropriate package to suit. I recommend him to my friends without hesitation and also has recently assisted my partner again with her consolidation and re-organising of financial matters. Thank you Mark and I look forward to dealing with you in the future.
this is the second time mark has assisted me with my home loan, and he is now doing the same for my brother. would highly reccomend Mark to any of my friends or family.
Mark was a very great help in the process. Should the need arise, I would definitely be asking for his services again.
We have the greatest regard for Mark he is both highly professional in all his dealings with us but also a gentleman. With regards to his financial skill we could have asked for no better and have not only returned to mark on several occasions but have also recommended friends who have also been highly satisfied with the outcome that mark has been able to achieve for them. If all the mortgage gallery managers are as good as mark then you do in deed have an outstanding organization We look forward to dealing with mark again in the future Stewart and Karen brogan
We have used Mark Terhoeve and will be using him again for sure , he's the best adviser.
Mark was well prepared, professional and knowledgeable about the banking products that were available. More importantly, he's very forward thinking in that he not only considered our immediate needs, but also how they related to our future Investment property purchase A sign of a true professional!!
I have used Mark for about 10 years on many loan deals he has been extremely helpful on every occasion even attending my house at odd times
Mark consistently goes over and above time and time again. He makes the process easy and pain free. We continually use Mark (over 7 years and 4 properties) because of the outstanding service he provides and couldn't recommend him highly enough.
Loved Marks down to earth attitude and his professional manner. I have dealt with Mark in the past and will continue to do so as well as recommending him to whoever I know who needs finance advise.
We have been very comfortable with Mark from our first meeting with him, which was about 15 years ago. He is easy to approach and deal with and we can be assured of the best deal every time. As well as keeping us updated and informed of our loan application process, he will keep us informed on latest developments on interest rates, even after loan has been finalised. We can be assured of best service and best rates, every time. We would definitely recommend Mark to anyone looking for excellent service in this field.
Good professional service
Mark's availability, helpful, and easy to talk to.
During this process Mark has provided me with a seamless professional experience. I found Mark to be most helpful and quick!
Mark is great - was recommended to us for our first loan a few years ago and we did not hesitate using him again this time around and we recommend him whenever we can. Great bloke !
mark is a true proffessional
Mark is always a pleasure to deal with and has always been able to greatly assit.
My partner and i have passed on his cars to other people who are looking for homes to purchase
Great service as always!!
Mark is a fantastic Advisor. He has always gone out of his way to help me get the best for my money and drives hundreds of km's to ensure I can sign my paperwork in time. He is a great person aswell. Easy to communicate with, friendly and compassionate and honest with his advice, which I have always appreciated. Mark was recommended to me by friends who have used him for years. I will continue to recommend him to others.
Mark has helped me & my family many times over the years and we would never consider going to someone else.
I can't recommend Mark highly enough, he makes the whole process very fast and easy and is is fantastic to deal with.
Made life so much easier and was one less thing to stress about...brilliant!!!
Having worked in the real estate industry for close to 10 years, I have never found such a great operator as Mark Terhoeve. To be honest, I cannot fault his service. I basically had to do nothing - Mark did it all from start to finish. Just a simple, seamless process. He truly is an asset to the Mortgage Gallery and on average I recommend Mark to someone needing advise at least once a month, if not more!!
Thanks to Mark's excellent service, the transition from my old bank to the new one went relatively smoothly. He kept me in touch at all times and certainly took the stress out of the whole procedure. Job well done.
Mark has been absolutely fantastic in helping us with our loans. He always gets back to our emails promptly and never hesitiates to offer to sit down with us to sort through document signings or to just brief us on progress . He truely is an assest to your company.
Mark has been great! I have lots of questions and tend to worry a bit and he just makes the whole thing seem so easy.
What a fantastic man. Extremely helpful, friendly and new what he was doing and tailored a loan to fit our requirements. Mark has given us a new start. What an asset Mortgage Galley has hear in Mark Terhoeve, a true professional in every way
Mark was great explained everything i needed to know, was polite and always got back to me with in a few hours. I will recommend him without hesitation to friends and family. Great customer service something you dont find much of these days.
Absolutely first class service by Mark Terhoeve. A hassle free, completely easy refinance, could not have been happier with his service. He was always available, prompt answering any queries we had & knew exactly how to help us. Fantastic! Will highly recommend him to anyone & will definately be using his services again in the future!
The Mortgage Gallery are the market leaders in home loan advice and Mark Terhoeve is a complete professional in the way he handles our business.
Mark was brilliant, very honest, helpful and professional would definatly recommend
Regards Jeff and Sharon Noble
I have used Marks services in the past and he is fantastic. ..Very approachable and professional. I wouldnt choose anyone else for my financial needs.
Mark provided us with all the information and advice we needed to buy our first home. He explained procedures in easy terms and was extremely efficient and kept us informed at all times. We would definitely use him again and recommend him to others.
We had pleasure of dealing with Mark on few occasions in the last few years, and always found him to be friendly and was able to assist us with our needs in a very friendly and professional manner without any problems or delays. I would not hesitate to recommend his services to anyone.
We were thrilled with the work Mark has done for us. He is always contactable either by phone or email in a very timely fashion. Our mortgage was obtained with the least stress possible and were we very impressed with Mark's professional attitude and approach. We would highly recommend Mark. Jenny and Tim Kollman
Mark was very accommodating, friendly and trustworthy. He was recommended by a friend as being a great broker and he didn't disappoint. Mark even popped around to our place in his own time to ensure the loan arrangements would not be delayed.
Unreal thanks Mark good bloke good service
Mark is fantastic. He has been our mortgage broker since 2004 and will always have our business.
We have consulted with Mark twice in the past but due to circumstances not continued to finalisation of loan documents. We had lost contact with Mark and were a little hesitant to contact him as he had done so much work for us in the past but he not received any benefit from his work. We are so pleased we took the trouble to contact Mark again. For the third time his assistance and advice was excellent and we were pleased to be able to give him some business this time around. He is a credit to Mortgage Gallery and we would, and have, happily recommended him to our family and friends.
This is the first time I have had a mortgage,
Mark Terhoeve made it a great experience, Mark was extremely helpful with any questions I had, his suggestions were also extremely helpful,
Mark is very approachable making it clear that if I had any questions to call him anytime he has also contacted me after all my finances were approved as a follow up,
This was Great service!!!,
I would have no hesitation in recommending Mark and the Mortgage Gallery to friends and family,
I intend using Mark again in the near future,
Cheers Paul Walker
Mark was fantastic. He had pre-approval in 24 hours and the whole process went smoothly. He was very professional and knew exactly what he was doing explaining each process to me. I am still dealing with Mark as I am building a home and he will be arranging that loan very soon. I would highly recommend him to any of my friends or family.
For comment only(not for marketing/website) - This is the 3rd time I have used Mark Terhoeve for a Mortgage and if the need arises in the future for mortgage/re-finance I will contact Mark again.
All of our financial needs where handle with expertise by Mark and he was so efficient in organising what needed to be done with existing mortgages and our new mortgage. Will definitely recommend his services to friends and relatives in the future. Thank you for everything Mark.
Mark was recommended to me by my sister as she was purchasing a house at the same time and also my real estate agent recommended him, it was a coincidence that when I contacted Mark he was dealing with my sister. He comes highly recommended from both myself and my wife. Mark was always in contact with me when anything changed through out the negotiations and was always redily available to suit me. He was always thinking what was best for myself and got me what I think is the best deal for my investement loan and also got the bank to look at my primary loan interest rates.
Mark has made complicated process sound so easy. We wouldn't have been able to get through it smoothly without his help. He has a very pleasant personality, very approachable when needed and is also a tremendous advisor. We strongly recommend his work to anyone. Thank you once again Mark!
Mark has yet again done a fantastic job arranging our mortgage. His help is above and beyond, and we will heartily recommend him to all our friends.
We have been dealing with Mark for about 12 years. It is so nice to have someone you can call and they know you and your situation. Mark came to our house to go through all our options and I would highly recommend him to anyone wanting a Home Loan or Financial Advice.
Mark was excellent we had no pressure from him at all from our first point of call he went through all the options and then gave us time to choose what we wanted. His communication and response times were second to none. I would definatley reccomend Mark in the future to people who are looking for morgages.
Mark could not have been more helpful I would strongly reccomend him(I have) to anyone.Not only was he upfront about everything he kept me informed about what was happening during and after the loan transaction.very happy customer. Arty
Mark has always been a great help over the number of years we have dealt with him.
We went in and saw Mark with a potential problem and came out with a solution to that problem which was beneficial to us and with minimum fuss.
Mark was approachable, friendly, genuine & honest. He explained the process fully & was always contactable (despite being on holiday in Bali!!)
Mark Terhoeve was fantastic - there for us and giving amazing advice at every step of the process. I won't buy another home without his help. Thanks Mark!
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
