Reviews
Average client rating
5/5 From 49 Reviews
Honest and professional service. Great advice. Provided a loan package that perfectly fit my requirements. Thank you Mohammed
Mohammed has been an exceptional figure in my journey of refinancing my mortgage. From day one he has shown a great interest and genuine attempt at trying to secure the best deal for me. He is understanding, patient and always ready to answer my calls and questions. No words can fairly express the appreciation and gratefulness I have for the hard work Mohammed has put in my application. He has tirelessly kept on top of my application and made settlement happen on the date and time it needed to be complete. I highly recommend Mohammed and his great support team. Thank you so much once again for making my almost impossible application come true.
Also the amazing support figure Kim Robinson who was working extremley hard behind the scene to get things moving fast and proper. She is a legend and i can not thank her enough for her beautiful nature and amzing profesional attitude towards my application. She treated it like hers and went above and beyond to make it all happen ON TIME THANK YOU THANK YOU SO MUCH
I CAN'T THANK YOU ENOUGH.
honestly I'm so grateful for you and Mohammed
Your efforts are beyond appreciated
Mohammed has been amazing throughout our home buying journey.
As first home buyers we were quite anxious with the whole process, but dealing with Mohammed and the team made the process a breeze and put us at ease.
Very professional and knowledgeable, and had the patience to answer all our silly questions.
We can't thank him and the team enough for their care and efforts. We will definitely be coming back when we are ready to purchase our next investment, and will be recommending him to our friends and family.
Professional, friendly, very helpful.
Mohammed is absolutely amazing he understands that each individuals needs are different and helps guide you through with minimum stress and fuss. Extremely professional and knows his stuff. I definitely recommend his services
Your staff is very polite and patient with me. He finds the lowest rate for me. Have everything completed before the settlement date. He made buying a property less stressful.
Mohammed and his team are outstanding. They were professional and very responsive to all of my questions. Mohammed found us a great loan and helped guide us through the process. I would highly recommend Mohammed and the team when looking for a loan.
Your staff were very polite and patient with me. Mohammed found the lowest rate for me and he had everything completed before the settlement date. He made buying a property less stressful.
Mohammed, I want to extend my sincere gratitude for your help and expert advice throughout our purchase. We are so happy to have achieved this milestone towards building our home.
Mohammed is a fantastic person who is extremely knowledgeable and clearly knows what he is doing!
As a first home buyer and from the initial meet through to being approved, Mohammed was very supportive and gave us an end to end service beyond our expectations. He is the man to make it happen!!! I am ever so grateful for finding his services and I highly recommend him to anyone wanting to get into the housing market.
Mohammed and his team are outstanding. They were professional and very responsive to all of my questions. Mohammed found us a great loan and helped guide us through the process. I would highly recommend Mohammed and the team when looking for a loan.
I have known Fairien Azeem for over 10 years and during this time have found Fairien to be an absolute delight to work with. She is trustworthy, diligent and true to her word. Fairien is extremely responsive and always goes the extra mile to help ensure our financial goals are being achieved and exceeded.
In an industry which has a mixed reputation, Fairien is the odd one out – she will explain things in a way you understand, she is patient and will do her homework to ensure the advice she provides is well thought through and thorough. I ask lots of questions and Fairien is always happy to work with me to provide the answers.
I highly recommend Fairien with regards to financial planning and am extremely fortunate to have been introduced to her by a former work colleague. Fairien, thanks for all your support over the years and I look forward to your continued support and advice in the years ahead.
I was really happy with the service I received from Mohammed and his team. They are friendly and got the job done as quick as possible. I would highly recommend them.
Mohammed has been phenomenal every step of the way. He made things easy for us to understand and we trust him.
Mohammed made things easy for us to understand. He was timely and to the point and has assisted us with time in person and over email/phone. He has our trust and I would highly recommend him to anyone.
Very helpful and friendly service (10/10 for all aspects of customer service).
Mohammed and Fairien,
I do want to praise Carol on how she has always assisted me. She has been fantastic to always reply or even call me to explain things. During this process, she has been exceptional and made the process very stress free. Thank you so much for your wonderful staff and likewise both of you always have been great in advising and helping me.
Hi Fairien, I would like to thank you for your encouragement to step into this new and exciting time of my life. I have moved into my new home and also have a tenant arranged to occupy the granny flat. Thank you for all your help.
Very friendly and excellent service from Mohammed and the team.
The staff at Mortgage Choice in Carnes Hill were very friendly and helpful. We were very satisfied with the service we received.
Very friendly and helpful service.
Fairien and Mohammed have been pivotel in managing my financials for my future. Their service and professionalism is exceptional, especially their care towards me has been encouraging.
Fairien made the process extremely easy to understand. Going into this I had some uncertainty and confusion but then Fairien walks you through each step and she made it so simple to decide that ‘mortgage choice’ was the right ‘choice’ for us.
Service Satisfaction 10/10
I always rely on Mohammed to help with our mortgage financing needs. He is responsive and helpful. He knows his stuff and is looking out for my best interests always.
We are happy with the service that Mohammed has given us. No hassles. No time consuming. Prompt action and approval.
Thank you to the team at Carnes Hill for making it happen for us.
We were so happy with the services you provided Mohammed. I’d recommend your services to everyone. You were awesome. Very Efficient. You knew what you could do and you got it done quickly.
Great job Mohammed and your professional team! Keep up the good work!
Thank you for your excellent services. Everyone at your office is very helpful and friendly. I would highly recommend your services to our friends.
Hi Fairien. Thank you for your excellent work in securing finance for my new toy. I am having the best time with my new Bonneville,
Cheers
Hi Fairien, Mohammed & Team
I remember back in 2011 making an appointment to see you after the bank denied my application for my very first home loan, fast forward to 2015 and my 4th investment property is due to settle in a few weeks with the loan already pre-approved, I thought I would take a moment today to thank you for all your assistance throughout the years, your experience has brought a great deal of assurance and peace of mind when purchasing these properties which I think is so important when building a property portfolio. With nothing left to say but a big thank you I look forward to keep building on this firm business relationship.
Best Regards,
Dwight
Mohammad my family and I thank you sooooo much for everything you are doing for us I can not express how happy I am with your help and honestly a huge thank you :)))
We would like to say a big thank you to Fairien, Mohammed and their team at Mortgage Choice Carnes Hill. We are very lucky to have spoken to Fairien when we did. Fairien and Mohammed had previously helped us with our home loan and we were at a stage where we needed urgent help with our finances and budgeting. After seeing Fairien, we cannot believe how much our lives have changed. Our financial situation has changed for the better and we couldn’t be happier.
We are so relieved that we took that first difficult step of going to see Fairien for financial advice. Fairien was so pleasant to deal with and she made us feel very comfortable. Each week we follow the budget plan that Fairien suggested for us and our financial situation could not be better. Not only are we able to pay all our bills with no stress at all, we are now saving a lot more than we thought possible. The budgeting has also helped us to go on a holiday to Rome, which we thought would never be possible.
We are very grateful for Fairien’s advise and we cannot thank her enough for her services. Fairien, Mohammed and their team have all been lovely and I have highly recommended them to our family and friends.
I’ve been a client of Mohammed and Fairien’s for about 8 years now. Mortgage Choice at Carnes Hill have always fulfilled our needs and have always found a resolution to sustain our needs. They are very friendly, family orientated and they have always treated us like family. The team have always kept me posted throughout the loan process. I am very happy with their services and would recommend Mortgage Choice Carnes Hill to everybody.
We were so happy with the service we received from Mohammed and his staff. We would highly recommend their services to family and friends.
Fairien Azeem, I can't say it enough - Thank you for making our journey in investing into property so seamless - love that you are so enthusiastic and passionate about what you do, makes us feel comfortable and safe in the knowledge that we are making the right decisions.
10/10 for the service provided and for each step throughout the process. We would highly recommend your services to our family and friends.
Fantastic service and communication throughout the whole process. A great team who we would highly recommend.
Very happy with the service of Mortgage Choice. Always make time for us and answer any questions we have, no matter how trivial.
Seeing the Mortgage Choice office at Carnes HIll, was the best thing we ever did.
We were able to sort out our Income protection insurances - which is something we have been meaning to do for a very long time.
They also held our hand through the process of buying our very first investment property. They truly have changed our lives. I couldn't recommend the team at Carnes Hill highly enough.
I was very satisfied with the service and communications throughout the whole process especially the congratulations email when the loan was approved.
We are fully satisfied as always with everything. A great experience as always to be dealing with you guys! Well done and we will keep referring and coming back to you!
After going through the process of purchasing our first home I would recommend Mortgage Choice at Carnes Hill to everybody. The process was made so easy and we were helped through every step of the way. It has been a great experience and would definitely use them again without hesitation. Cannot thank you guys enough for all the help and support throughout the whole process. If anyone is thinking about seeing them, do it!
Dear Fairien,
Thank you for your professional and personalised service. You made it a pleasurable experience for us. You are so helpful and attentive, coming around to our place on several occasions making it easier with a young baby. We will definitely refer your mortgage services to our family and friends.
It was a pleasure dealing with Mohammed and the Carnes Hill Office. They were very quick to obtain approval and helped us with our refinance.
As always when dealing with Fairien and the team, the service has been 110
Strong expertise and wonderful service. Cannot recommend highly enough.
In our dealings with Mortgage choice they have proven to be prompt, friendly, efficient and professional. They are very accommodating and are always prepared to work at their clients' convenience. Thanks for providing excellent financial advice and extraordinary service.
I've been dealing with Mortgage Choice Carnes Hill since 2009, they provide excellent service and support. They handle all my financial needs and goals. Highly recommend - keep up the great work guys
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
