Reviews
Average client rating
4.9/5 From 278 Reviews
Very happy to recommend Jocelyn. She made the process so easy, was very patient, and I'm happy with the result of my move to another loan provider.
Very happy to recommend Jocelyn. She made the process so easy, was very patient, and I'm happy with the result of my move to another loan provider.
Matt worked with us throughout the process, providing top rate advice and wonderful service. Highly recommend working with Matt and his team. They're very easy to work with, take away the pressure of a house loan and very punctual.
Highly recommend Matt, he made the process very easy for us and kept in contact throughout. We will definitely be using him again in the future.
Highly recommend Matt, he made the process very easy for us and kept in contact throughout. We will definitely be using him again in the future.
Matt worked with us throughout the process, providing top rate advice and wonderful service. Highly recommend working with Matt and his team. They're very easy to work with, take away the pressure of a house loan and very punctual.
Many complex corners turned in securing our very first home. Thanks to Matt and the team for finding a solution with every curve ball thrown Will not be forgotten
Many complex corners turned in securing our very first home. Thanks to Matt and the team for finding a solution with every curve ball thrown Will not be forgotten
Top man. I didn't know anything about this all and Matt and his team were always on call to answer any questions and help me understand what was going on and kept me ahead of the housing game.
Cheers Matt.
Top man. I didn't know anything about this all and Matt and his team were always on call to answer any questions and help me understand what was going on and kept me ahead of the housing game.
Cheers Matt.
Matt from Mortgage Choice provided us with exceptional service on our loan. He made the entire process a breeze and kept us informed every step of the way. We were impressed with his prompt responses to our queries and willingness to provide additional information whenever we needed it. We are grateful for the top-notch service and highly recommend.
Matt from Mortgage Choice provided us with exceptional service on our loan. He made the entire process a breeze and kept us informed every step of the way. We were impressed with his prompt responses to our queries and willingness to provide additional information whenever we needed it. We are grateful for the top-notch service and highly recommend.
Matt was very helpful and informative, he takes the time needed to explain the process step by step. Very reliable in responding and overall allowed for a stress free process.
Matt was very helpful and informative, he takes the time needed to explain the process step by step. Very reliable in responding and overall allowed for a stress free process.
A massive thank you to Matt and the team.
The whole process was made so simple for me by their genuine kindness and professionalism.
I couldn't be happier.
A massive thank you to Matt and the team.
The whole process was made so simple for me by their genuine kindness and professionalism.
I couldn't be happier.
Issues with moving to ME lender, happily assist us with changing lenders again.
Issues with moving to ME lender, happily assist us with changing lenders again.
A fantastic, honest and customer-focussed team. Jocelyn in particular was great. We found her to be responsive and supportive of any question asked, as well as gently giving us the required nudges when paperwork fell off our radar.
We've been using Mortgage Choice for a number of years now through both rate negotiations and the purchase of a new family home and we look forward reaching out to Jocelyn for our mortgage needs for many years to come. Matt and Tiff
A fantastic, honest and customer-focussed team. Jocelyn in particular was great. We found her to be responsive and supportive of any question asked, as well as gently giving us the required nudges when paperwork fell off our radar.
We've been using Mortgage Choice for a number of years now through both rate negotiations and the purchase of a new family home and we look forward reaching out to Jocelyn for our mortgage needs for many years to come. Matt and Tiff
Matt has always been super helpful for myself and my fiance and always is willing to stay back and fit around our very busy schedule. Even when we ask silly questions, we have been through 3 different banks and is always finding the best deal for us
Matt has always been super helpful for myself and my fiance and always is willing to stay back and fit around our very busy schedule. Even when we ask silly questions, we have been through 3 different banks and is always finding the best deal for us
Jocelyn was absolutely amazing through out the entire process. I was extremely nervous and had so many questions, but Jocelyn never made me feel silly and was always so helpful. We couldnt have got the loan for our dream home without Jocelyn, we are forever thankful ?
I would highly recommend Jocelyn, she is absolutely wonderful
Jocelyn was absolutely amazing through out the entire process. I was extremely nervous and had so many questions, but Jocelyn never made me feel silly and was always so helpful. We couldnt have got the loan for our dream home without Jocelyn, we are forever thankful
I would highly recommend Jocelyn, she is absolutely wonderful
Jocelyn was absolutely amazing through out the entire process. I was extremely nervous and had so many questions, but Jocelyn never made me feel silly and was always so helpful. We couldnt have got the loan for our dream home without Jocelyn, we are forever thankful
I would highly recommend Jocelyn, she is absolutely wonderful
Jocelyn was absolutely amazing through out the entire process. I was extremely nervous and had so many questions, but Jocelyn never made me feel silly and was always so helpful. We couldnt have got the loan for our dream home without Jocelyn, we are forever thankful ?
I would highly recommend Jocelyn, she is absolutely wonderful
The huge amount of work Matt put in for us to get the finance outcome we wanted was unmatchable his constant communication and professionalism took the stress out of the entire process and we cant recommend them higher or thank Mortage Choice enough South Lake enough for their constant support.
The huge amount of work Matt put in for us to get the finance outcome we wanted was unmatchable his constant communication and professionalism took the stress out of the entire process and we cant recommend them higher or thank Mortage Choice enough South Lake enough for their constant support.
Cant recommend enough this is the second loan I have gone through Matt and his customer service skills set him apart
Great communication from start to finish, very knowledgeable and makes what can sometimes be a stressful process feel seamless.
Cant recommend enough this is the second loan I have gone through Matt and his customer service skills set him apart
Great communication from start to finish, very knowledgeable and makes what can sometimes be a stressful process feel seamless.
Excellent service, tailored and personable. Matt went above and beyond to get a great deal for us. Highly recommend.
Jocelyn and the team where very helpful in every way, from the moment of first contact, to signing our new loans docs, they where by our side though out the entire process and made the transition over to our new lender super simple. Highly recommend.
Thanks again team.
Jocelyn is amazing, friendly and helpful - would recommend her to anyone
Excellent service and ongoing care Jocelyn is a broker who is always available and providing clients with best advice on the home ownership journey. We have recommended many friends and family who have also had a positive ongoing experience
Matt was fantastic to deal with The whole process was seemless and we had finance pre-approval within a matter of days.
Matt took all the hard work out for us and got us the best deal. From start to finish I can not fault the process. His communication and service was excellent.
Excellent service, tailored and personable. Matt went above and beyond to get a great deal for us. Highly recommend.
Jocelyn is amazing, friendly and helpful - would recommend her to anyone
Matt was fantastic to deal with The whole process was seemless and we had finance pre-approval within a matter of days.
Matt took all the hard work out for us and got us the best deal. From start to finish I can not fault the process. His communication and service was excellent.
Excellent service and ongoing care Jocelyn is a broker who is always available and providing clients with best advice on the home ownership journey. We have recommended many friends and family who have also had a positive ongoing experience
Jocelyn and the team where very helpful in every way, from the moment of first contact, to signing our new loans docs, they where by our side though out the entire process and made the transition over to our new lender super simple. Highly recommend.
Thanks again team.
Thank you Matt Stammer n Mortgage Choice team for all your professional help n for being so customer focused.We are more relaxed knowing that our home loan is in great hands.we have a sense of well being n thats thanks to Matt Stammer of Mortgage Choice.Taking on a home loan is a big step n although there have been some hard times over the year.whenever we asked Matt for advice or help, they are compassionate n friendly every time.We can assured you will b highly recommended to friends n families we know who is thinking of taking out a home loan.All the best in the future.
Kind Regards
Penati n Ananerisa Silva.
Thank you Matt Stammer n Mortgage Choice team for all your professional help n for being so customer focused.We are more relaxed knowing that our home loan is in great hands.we have a sense of well being n thats thanks to Matt Stammer of Mortgage Choice.Taking on a home loan is a big step n although there have been some hard times over the year.whenever we asked Matt for advice or help, they are compassionate n friendly every time.We can assured you will b highly recommended to friends n families we know who is thinking of taking out a home loan.All the best in the future.
Kind Regards
Penati n Ananerisa Silva.
Matt was very responsive and got our loan sorted and approved very quickly with minimum hassle. He is so knowledgeable on different loans available and able to help us find the perfect bank for us.
Matt was very responsive and got our loan sorted and approved very quickly with minimum hassle. He is so knowledgeable on different loans available and able to help us find the perfect bank for us.
Had am amazing experience with Jocelyn.. she guided us through all our options, got the process underway fairly quickly and everything got approval way ahead of our schedule. Thanks Jocelyn.. would definitely recommend her.
Had am amazing experience with Jocelyn.. she guided us through all our options, got the process underway fairly quickly and everything got approval way ahead of our schedule. Thanks Jocelyn.. would definitely recommend her.
I cannot recommend Mortgage Choice highly enough I was extremely happy with the help, support and service offered all the way through our house purchase process. I received outstanding service from both Matt and Melissa at Mortgage Choice. The Mortgage Choice team made the entire house purchase process relatively easy and stress free The team explained everything simply, provided accurate impartial advice, recommendations and guidance expediently. Furthermore, they were always available, responding to emails, or on the phone to reassure or answer questions when minor panics occurred. I cannot thank Mortgage Choice, Matt and his team enough for all there help - just delighted?????
I cannot recommend Mortgage Choice highly enough I was extremely happy with the help, support and service offered all the way through our house purchase process. I received outstanding service from both Matt and Melissa at Mortgage Choice. The Mortgage Choice team made the entire house purchase process relatively easy and stress free The team explained everything simply, provided accurate impartial advice, recommendations and guidance expediently. Furthermore, they were always available, responding to emails, or on the phone to reassure or answer questions when minor panics occurred. I cannot thank Mortgage Choice, Matt and his team enough for all there help - just delighted?????
Matt and Melissa were great they sorted my first home loan and I have just used them for a refinance. The process was so easy and they are always happy to come to me to make things easier. Highly recommend them
Matt and Melissa were great they sorted my first home loan and I have just used them for a refinance. The process was so easy and they are always happy to come to me to make things easier. Highly recommend them
Huge thanks to you Matt for your kind assistance and persistence in helping us throughout this process of securing a loan and eventually a home for my family. Sincerely, thank you for your professional support and patience. I will surely recommend you to those around me, your trustworthy service and prompt reply has made this entire experience of home buying an ease, especially being a foreign buyer with a temporary working visa.
Thank you Matt, THANK YOU SO MUCH
Sincerely,
Anna Family
Huge thanks to you Matt for your kind assistance and persistence in helping us throughout this process of securing a loan and eventually a home for my family. Sincerely, thank you for your professional support and patience. I will surely recommend you to those around me, your trustworthy service and prompt reply has made this entire experience of home buying an ease, especially being a foreign buyer with a temporary working visa.
Thank you Matt, THANK YOU SO MUCH
Sincerely,
Anna Family
We have used Jocelyn twice now Both times she has given excellent service. She is all over the details and made what can be a frustrating time looking for finance very easy. If you want hassle free, friendly, expert service look no further
Jocelyn at Mortgage Choice has been fantastic - well informed and knowledgeable, she helped us apply for our original mortgage and then to refinance to lower repayment when rates went up. Always available and quick to respond, I'd rate higher than 5 stars if I could.
Matt, Thank you for a smooth Process for Dylan. I have been using your company for 20 Years plus. I always recommended you to my friends and clients, who in turn thank me for referring them to you. Your knowledge of the market and the lenders market are a credit to you. Keep up the amazing work you do as a team. No doubt we will be in touch in the near future. Thanks again for all your Hard work Louise and Dylan
Thank you Matt for all your assistance in the refinancing of my home. You went above and beyond to sort out any tricky situations, and really appreciate your hard work and great communication. I couldnt recommend Matt higher and will certainly come to him again if ever needing his services.
Jocelyn at Mortgage Choice has been fantastic - well informed and knowledgeable, she helped us apply for our original mortgage and then to refinance to lower repayment when rates went up. Always available and quick to respond, I'd rate higher than 5 stars if I could.
We have used Jocelyn twice now Both times she has given excellent service. She is all over the details and made what can be a frustrating time looking for finance very easy. If you want hassle free, friendly, expert service look no further
Matt, Thank you for a smooth Process for Dylan. I have been using your company for 20 Years plus. I always recommended you to my friends and clients, who in turn thank me for referring them to you. Your knowledge of the market and the lenders market are a credit to you. Keep up the amazing work you do as a team. No doubt we will be in touch in the near future. Thanks again for all your Hard work Louise and Dylan
Thank you Matt for all your assistance in the refinancing of my home. You went above and beyond to sort out any tricky situations, and really appreciate your hard work and great communication. I couldnt recommend Matt higher and will certainly come to him again if ever needing his services.
Cant recommend enough
Matt and his team were very diligent in ensuring I got the best deal to suit and made the process streamlined.
Cant recommend enough
Matt is amazing We have purchased 3 houses through him over the last 9 years and he helped us with finance on our caravan. Always a pleasure dealing with him even when I have 100 stupid questions he always has the time to explain everything to me. We are clients for life with his fantastic service. Highly recommend him and his team.
Matt and his team were very diligent in ensuring I got the best deal to suit and made the process streamlined.
Matt is amazing We have purchased 3 houses through him over the last 9 years and he helped us with finance on our caravan. Always a pleasure dealing with him even when I have 100 stupid questions he always has the time to explain everything to me. We are clients for life with his fantastic service. Highly recommend him and his team.
Just wanted to say a big Thanks Matt for getting the mortgage sorted so quickly on our new house.
Getting this done from start to finish has never been so easy it felt like I never had to do a thing you took the stress of it totally away.
Thanks again Matt.
Jocelyn was recommended to us through a family friend and we could not be happier with our experience with her. She is very professional personable. Jocelyn was always approachable responsive and was always there to answer any questions we had. She made our first home buy a breeze through the finance process and it all happened so quickly and smoothly Thanks Jocelyn
Cant thank Matt at Mortgage Choice enough for his assistance in buying my first home. I didnt think it was going to be possible for me to purchase a house until we met. Whole process was easy and he went out of his way to help.
HIGHLY RECOMMEND
We had a really great experience with Jocelyn. She was fast, efficient and explained everything in an easy to understand way. She is so personable and has an outstanding work ethic. So happy with our new mortgage.
Just wanted to say a big Thanks Matt for getting the mortgage sorted so quickly on our new house.
Getting this done from start to finish has never been so easy it felt like I never had to do a thing you took the stress of it totally away.
Thanks again Matt.
Cant thank Matt at Mortgage Choice enough for his assistance in buying my first home. I didnt think it was going to be possible for me to purchase a house until we met. Whole process was easy and he went out of his way to help.
HIGHLY RECOMMEND
Jocelyn was recommended to us through a family friend and we could not be happier with our experience with her. She is very professional personable. Jocelyn was always approachable responsive and was always there to answer any questions we had. She made our first home buy a breeze through the finance process and it all happened so quickly and smoothly Thanks Jocelyn
We had a really great experience with Jocelyn. She was fast, efficient and explained everything in an easy to understand way. She is so personable and has an outstanding work ethic. So happy with our new mortgage.
Jocelyn was amazing throughout the whole process. Went the extra mile in all aspects of our refinance. She made it a very easy process. I highly recommend Jocelyn for your next mortgage application.
Jocelyn was amazing throughout the whole process. Went the extra mile in all aspects of our refinance. She made it a very easy process. I highly recommend Jocelyn for your next mortgage application.
Matt was professional, understanding and made buying our first home as stress free as possible, he made time for us and helped us understand everything we required so we left feeling satisfied with our loan and situation.
Matt was professional, understanding and made buying our first home as stress free as possible, he made time for us and helped us understand everything we required so we left feeling satisfied with our loan and situation.
Matt was extremely knowledgeable and assisted us throughout the settlement. Thanks again for your service and help Matt
Matt was extremely knowledgeable and assisted us throughout the settlement. Thanks again for your service and help Matt!
Jocelyn was amazing ??
Great Service with Matt Stammers. Was patient with us and helped us find the best loan for our needs I would highly recommend.
Great Service with Matt Stammers. Was patient with us and helped us find the best loan for our needs! Would highly recommend
Jocelyn went above and beyond to help us get into our first home, but she also was realistic and did not push us to go beyond our means or anything. She guided us through every step of the process and it ended up going so smoothly thanks to her help
Outstanding advice and considerably helpful through the whole process, highly recommend
Jocelyn went above and beyond to help us get into our first home, but she also was realistic and did not push us to go beyond our means or anything. She guided us through every step of the process and it ended up going so smoothly thanks to her help!
Outstanding advice and considerably helpful through the whole process, highly recommend
Matt is calm, collected, honest and knowledgeable.
Easy to deal with and professional.
Essentially all you would ever want in an adviser for your biggest asset
Great experience all round with Matt, he was very helpful and patient. I have already recommended his services to few friends.
Great experience all round with Matt, he was very helpful and patient. I have already recommended his services to few friends
I was looked after by Mathew Stammer, He was amazing, easy to talk to and very informative throughout the whole process. I would be happy to recommend his services to anyone needing advice on their financial situation.
Second time I have used you guys and Have already passed your information on to a friend and you are now helping them highly recommend.
Very satisfied with the professional advice and outcomes.
Jocelyn was amazing, I got recommended to her by friends also and she did not disappoint. She helped through the whole process and my situation was more difficult than normal with consent orders.
I will be going back to her for anything else I need for the future.
Matt was amazing! we would highly recommend him again, he made the process so easy and was always on call when needed! He was extremely prompt when replying to emails /messages and phone calls. Thanks for all the hard work Matt :)
Would recommend Matt's services to all my friends and family. He did another great job for us and was always available when we needed him. Thanks
Prompt service particularly compared to my previous broker of some ten years. Gave them all of my relevant personal information and haven't heard back to this day.
Matt has been an amazing mortgage adviser for us for the last 8+ years. Each year I have been able to get in touch and he has always been able to offer advice on how to get the best out of our loans and was excellent when we decided to refinance with another bank. He did extensive research for us and kept us updated at every step along the way. I’ve recommended Matt to many of my friends and colleagues and will continue to do so in the future.
Matt Stammers was extremely knowledgeable and helpful. We had a bad experience with a different company before finding smartline and were thrilled with Matt's professionalism and understanding of our needs. I would 100% recommend him to any of my friends or family.
Jocelyn was amazing through the entire process and explained everything to us. She kept in contact the entire process and what was happening with the loan and what to expect. If you need a loan she is the best we loved dealing with her. She was fantastic even with my fifo partner and his odd roster.
Matt made applying for the loan easy and hassle free! I will definitely be recommending him to everyone!
Very professional and efficient, extremely helpful and very easy to talk to and helpful throughout the entire loan process
Jocelyn was incredibly helpful and supportive throughout the whole process. She kept me updated at every stage, can't thank her enough for everything she did!
Matt Stammers was very helpful and knowledgeable throughout the entire mortgage process. We are confident we walked away with the best product to suite our needs.
worked hard to get the loan for us
Matt Stammers provided a high level of customer service and always responded to our queries in a timely manner. He was also very flexible with bookings and meetings which was handy with our current situation.
Matt Stammers was fantastic, he answered all our questions and explained to us details that we didn't understand. He was always available to contact,I will be recommending him to friends and family, thank you very much Matt for all your help ??
Great job Matt
Thanks, you made banking easy.
Very efficient friendly service and I would recommend to anyone. Made a complicated process seem easy and relatively quick.
Very professional from start to finish. My finance came over the busy holiday period and Matthew made himself available for meetings which was greatly appreciated and made the whole process pain free. Highly recommend!
Matt Stammers was amazing! From the very beginning to the end! He was very helpful, always available to answer any of our questions and went over and beyond for us to make deadlines. Thank you for helping us settle in very own home.
Jocelyn went above and beyond in getting us the result we were after. Thankyou very much. We have saved a fortune!
Matt did some good work to find the right loan option for me and get it through quickly given I didn't have any pre-approvals in place. A bit more contact during the final stage of assessment would've been appreciated when bank was taking its time.
Alpheus Meage
It was a trying settlement but Matt kept us informed and was contactable when required. Much appreciated.
Friendly, knowledgeable and easy to communicate with.
Matt is very professional and always readily available to help with any questions we may have. Im huge on communication and Matt was very good at this keeping us informed throughout the process. thankyou
Matt Stammers once again exceeded expectations with the refinance of our property. His communication and knowledge of the products made our choice easy and felt comfortable with our decision. Thanks again Matt!
Matt was great, helped us through all the stages and made the process so easy. Was able to answer all our questions and was always available when we needed him. Highly recommend Matt to anyone. 10/10 service and advice
Matt was helpful in the whole process.
Matt and Joss were exceptionally good to deal with. They made made the whole process of buying a house a breeze with there extensive knowledge and friendly personalities. Thanks very much. It was a pleasure. Michelle and Cacs
Matt was an excellent broker and helped us to get the best loan for our situation
Matt answered all our questions and explained the process in switching our loan. We wanted to reduce our interest and Matt found us just that.
Nothing was too much trouble - even our endless questions! Would highly recommend.
Very thorough and easy to work with. Matt walked us through the entire process and made it easy to understand the different options. He was very quick to organise the documents and loan once we decided.
Matthew Stammers is our long term financial adviser. Wr already have done another re-finance with Matt a year ago. We have been absolutely happy, so when we decided to do again, it was not a question who we contact to. Matt is exceptionally attentive to our needs, knowledgeable, professional , approachable and friendly. When we need, we for sure will be back again. And fir sure will recommend Matt to friends if they need this sort of services. Thank you very much for all your help Matt. Kind regards Anna & Lev
Matt is very helpful, easy to work with... Big big Thank you. ?? ?? ??
Matt was there for us even through the Christmas,New Year Period and even came to meet me at work to have documents signed. Excellent service and we are very happy.
Attention to detail left us being significantly short at settlement thousands of dollars, too many mistakes that shouldn't have happened.No responsibility taken for the mistake by the bank or broke,now we owe a real estate $$.
If I could turn back I certainly wouldn't do it again! The experience was not pleasant or exciting at all. Taking my complaint to AFCA, maybe they will help.
Matt came out to our house, provided us with different options and was available when I needed advice. Would recommend to friends and family !
It was brilliant Matt was available to assist and gave us settlement and building assessment referrals that were well priced and very professional
Matthew was great, i would highly recommend him to anyone
Can't recommend Matt highly enough. When other brokers told me I couldn't qualify for a loan Matt was able to offer me a very simple, affordable loan that was perfect for my situation. I wouldn't hesitate to recommend Matt & I have already recommended him to friends, who are also using him.
I found him to be friendly & efficient
Matt was awesome and easy to deal with, being FIFO it's hard to organise all the small things, with Matt he did all of it for me... Will recommend Matt to anyone looking to get a mortgage. Big thanks.
Matt did a great job and helped me a lot. He only needs to be seen by more people.
Overall the experience was good. Probably not so much your issue but more so the banks. We had problems with the digital signing of forms and had to repeat this several times over which delayed our settlement.
This is the 3rd or 4th occasion that we have used smartline and Matt Stammers to resolve our property financial issues. On this and on all previous occasions Matt has provided us with professional and personable service of the highest order.
Matt Stammers made buying our first home easy even how difficult we were on our end. He was very paitent, informative, understanding. Which was a very stressful time for us. Matt always kept us with everything we need and was always there for us.thank you Matt for being there for us. We will highly recommend you to everyone we know who is wanting to move to Perth. Once again we are thankful and very grateful. We live be out forever home and it's all thanks to Matt in getting us there.
Kindest regards
Annie and David
Matt was great to work with. He made the effort to meet with us even with our and his own busy schedule. He was a great help and made everything so much easier for us especially with it being our first home. Highly recommend.
Not so familiar or experience with the process, details and charges. Communication is alright. Whenever I have a question, he will ask me to call the bank, however, the bank is pointing me back to the broker. Not so happy about that. Will need to improve.
ME bank process was very difficult as ME lawyers misplaced documents and it was very protracted taking nearly five months to move from CBA to ME which we found frustrating. Our advisor was very supportive through a difficult process
Matthew Stammers is the best financial advicer I ever met. We doing already the 2nd re-finance with Matthew. And happily will be back if ever need again. Thank you very much for excellent service
My experience with Matt was great. He understood I was a young first home buyer and guided me along the way with the entire process, I couldn’t say there were any issues at all with the process, and if there were any that came up out of his control, he went out of his way to get it fixed. Great bloke and great service
Matt's advice and guidance was decisive in obtaining mortgage for our first home. Our case proves that Smartline has solution for unusual problems.
Paul was absolutely brilliant.
Great experience. This was a post separation refinance and Matt made the process so easy in an already stressful situation.
Matthew went above and beyond to help us attain our loan. Meeting us after work and answering our questions anytime. Thanks again!
We appreciate very much the services that were provided by Smartline
Just continue being yourself and straight forward with advice and processes. Thanks Matt
Matt was extremely helpful throughout the entire finance application with ANZ, with his prior knowledge of the banks operations, he made things very clear for us and gave us alot of flexibility and help as i work FIFO. All in all, i dont know that matt could have done a better job considering our needs and circumstances with my work away, and situation and we have already recommended his services to a close friend in his application for a home.
Kind Regards and a massive thankyou to Matt.
Pat Sharman & Georgia Ketteridge.
Bought my first home with no prior knowledge on bank loans, Matt made the whole experience alot easier.
Sensational Service
Paul was diligent, professional and worked tirelessly in sorting out finance for me in what was very trying circumstances at times.
Brilliant service throughout the whole process.
Great all round professional service from Matt. Many thanks!
Paul was a really great help & provided excellent guidance through the whole process.
He explained things well, found a product that suited my situation (as opposed to the bank who just gave generic product my way) which was really helpful & he made sure everything was done in the time limit that we had, which made things less stressful.
Made the whole process seem easy & understandable, so it was not as daunting as I was thinking it could be.
Has kept in contact & followed up about the first home buyers grant, which I didn't even know I was eligible for until he had told me.
Would like to say & really big thanks for all the work he & Matt did in helping with everything.
If we or anybody we know, need any future mortgage help/advice will be recommending Smartline & Paul/Matt.
I have used this service before and would definitely use it again. I received personalised, informed, efficient and timely service. I have already recommended it to friends and family.
Matt Stammers went above and beyond to meet the financial deadline we required in January.
He kept me informed of the progress and I was extremely happy with the service and provider.
This is the 3rd time that we have used Matt as our adviser to meet our financial requirements. Our age limits the number of institutions willing to assist us but Matt has shown great diligence and professionalism in having our needs met.
I worked with Paul in the past 13
He is a very reliable and professional person. He attended to my needs and assisted to get the loan very in a timely manner. The process was very smooth and I recommend him for his understanding and professional conduct.
Thanks
Great advisor, friendly, informative and always available.
We found Matthew very prpfessional and keen to assist
I would recommend Smartline to others
Matt was really efficient in assisting us to set up our loans and was always prompt on updating us and answering all our questions. With our new loans set we are actually saving compared to our previous loans.
We are glad to have met Matt and I would not hesitate to introduce him to friends and family.
Matthew provided a great service and regularly put himself out to suit my busy schedule. I especially like his perfect balance of following me up and prodding when necessary without being overly pushy or annoying.
Paul was fantastic in all areas of our process. Constantly kept us informed even though it was a long drawn out process for both of us due to our land developers slow processes. Couldn't of asked for anything more. Jards Jnr
Mathew gave myself a choice of loans right from the start, after choosing 1, he came back to let me know there was another 1 I may be interested in. Mathew was always in touch settlement took 4 months through that time he stayed in touch, very professional. Everything was done for me Mathew took care of it all.
I would highly recommend Mathew Stammers when looking for finance he is very thorough. Thank you Mathew.
Very helpful and informative throughout the whole process. I didn\'t know a lot about the process of a home loan, but Matt was always quick to answer any questions I had and made things very easy to understand.
My adviser was absolutely outstanding. He was thorough, attentive and went above and beyond to ensure our finance arrangements went smoothly. I will be more than happy to recommend Paul's services to anyone looking for an Adviser.
Matt went above and beyond getting us a loan where other brokers said they couldn\'t! He kept in constant communication with us around the clock with updates and in the end we\'ve moved into a beautiful family home while retaining our existing home. I wouldn\'t hesitate to recommend Matt to anyone looking for a knowledgeable broker with exceptional customer service!
We've utilsed Paul and his expertise since 2004 and he has again assisted us in a professional and fast, efficient manner. He is pleasant and listened to our needs and facilitated them to the best of his ability. We have already recommended Paul to our friends and would do so again in the future.
This is the second time Matthew has helped us secure a great home loan, both experiences have been easy and pain free. He has dealt patiently with our questions, chased up with additional services making sure every ran smoothly during the Christmas/new year period and was extremely easy to contact with quick responses. Would highly recommend his services.
Great service and communication from Matt. The only thing you could do to make the service better is to pay the loan payments for me!
Matt was absolutely amazing. We were kept informed throughout the entire process and are extremely happy with our new home loan. I have already recommended him to friends.
Paul was extremely helpful & kept us informed throughout. This is our 3rd dealing with him & his service just gets better each time.
Paul and Matt showed great follow through with communication and i felt comfortable with their advice.
Very happy with the service and I only recommend Paul to everybody I know.
Paul was very proactive in getting us a good deal.
Paul Stammers is a great man, he was recommended to us by my father. He was always contactable and always performing to the best of his ability. He explains things well and if we didn't quite understand he did not make us feel uncomfortable to ask again and again. We will be recommending him to our friends. Thank you very much to Paul and Matt.
This is our second dealing with Matt. On both occasions the transaction was trouble free and we are sure that we obtained the best deal for our circumstances. Matt Stammers is a credit to tour organisation
Paul did above and beyond what we expected from a broker and will certianly be tell everyone we know about his service. Thanks again. Melissa and Julian Trezise
Matt helped us through buying our first property, He assisted with all our questions, and kept us in the loop during the whole process and was easy to contact and quick to respond.
Paul Stammers went above and beyond our expectation of a broker. If it wasn't for him we wouldn't finally be building our home. Paul was even available on a public holiday, this was awesome our schedules often clashed. We couldn't speak more highly!!!
I always get excellent service from Paul. Very punctual, gives good advice of aspects and a great outcome every time.
Paul has been great this is the second loan I have had arranged by him, and we are going to get the new home loan arranged through him when we are ready in a few weeks time. He is always contactable and does follow up calls to ensure customer satisfaction.
We have had a good relationship with Paul over the years. Paul's depth of experience and knowledge in the products is excellent. We have always been impressed with Paul's willingness to help and finding answers to all our questions.
Paul made it so simple and easy that I was glad I went straight to him. By the second week the loan had gone through and the money was in my account. Thanks Paul.
Paul was more than helpful. He went above and beyond throughout what was a difficult and protracted process. I would thoroughly recommend his services to anyone.
Total Excellent service I got! Thanks Matt
Matthew was very professional and he is very easy to communicate with.
Matt does the leg work...no stuffing around...I hardly have to speak or deal with him unless to provide info...I just ask for his service and it is provided. As I went back for further brokering the same service applies. Hassle free efficient and that's the way it should be. I don't think I would bother with a bank simply because I just don't have the time to fluff around. He does all my paper work and I just sign papers.
Excellent service. Always happy to assist at any time of day or week. Explained the process in great detail which enabled us to make a good decision.
Paul and Matt were very helpful. We have now used their services several times and recommended them to everyone seeking a mortgage.
Fantastic from start to finish from both Matt and Paul
Matthew was great! This was refinancing due to a divorce situation which was quite stressful and Matthew's attitude and thoughtfulness really helped reduce the anxiety. I have already recommended him to a family member.
Paul Stammers has provided excellent service once again. His professional attitude and prompt service made the home loan experience once again a smooth event. I would highly recommend Paul to all of our family and friends!
Matthew was very helpful and friendly and provided a great service. He gave me various options & scenarios that suited my needs. He was very easily contactbale & followed up with bank were required. I would definetely recommend him to family & friends. Regards
Sarah Marchant
Matt actually exceeded our expectations. Our situation was not "run of the mill" in that we are both retired and we were not hopeful of obtaining finance. Matt interpreted our needs and sourced a loan perfect to our requirements We found Matt to be friendly, courteous, compassionate,understanding, knowledgeable and all round, a pleasure to do business with. We have no hesitation in recommending Matt to our friends and acquaintances.
My adviser really do his best to explain to me what I need to do,and what is best for me. He dedicated his time and work hard ,keep me updated all the time, and that exceeds my expectation. Thank you, and keep it up...
Made buying my first house very easy, strongly recommend to family and friends, was always kept informed of how the process was coming along even though I work away! Definately be using again come time to buy investment properties.
I'm a fly in fly out worker in the Pilbara and having Paul come to place of residence was above and beyond the standard of service. My time off is limited with plans but Paul worked around my schedule.
Paul has always been very prompt and was very helpful in assisting us to find the best product for our needs.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
