Reviews
Average client rating
4.9/5 From 270 Reviews
Martin has been extremely helpful and made the process of refinancing simple. We experienced excellent customer service from other members of his team as well. We highly recommend Martin - thank you Martin for your time expertise
Martin and his team have been great to deal with, always prompt and professional, and have kept me informed all the way through the process, would highly recommend them to anyone looking for similar services.
Martin has been a fantastic help to us every time we have used his mortgage services. He is knowledgeable, efficient, and really easy to talk to. He makes a daunting task simple and easy to navigate.
Easy, quick and professional. Always a pleasure to deal with Marty and his team.
Martin responded to my enquiry promptly on Friday and arrange a time to catch up with him via mobile on Monday . It was great to talk with him today and discuss the concept of a bridging loan. I appreciated his professional and honest advice that has allowed me to find a starting point for discussion with family members.
I absolutely grateful for the service provided. It was extremely fast, exceeded expectations. I was dealing with professional staff and amazing people. They take the time to listen, communicate, consider all options and work in their clients' best interest. I would definitely recommend them to family and friends without hesitation. Thank you so much Martin and all team.
An amazing experience with martin and his team. There were many changes, twists and turns during the process but Martin was able to make it all work. Thank you so much
Amazing service.
Nothing is too much trouble.
Loan application submitted..approved within 24 hours
Both Martin and Renae are a joy to deal with.
Sally coming in a close second.
Highly recommend
I have dealt with financiers for over 40 years.. no one comes close to these guys.
Oh my God.
Never had such an easy experience obtaining home loan.
24 turnaround.
Unbelievable service Renae is super helpful
Martin is plain genius.
Cant recommend enough.
Did i mention 24 hour turnaround with approval in place
I received prompt and efficient assistance to buy a home. A scary 1st time process was made easier with Martin and Renae's service so thank you
On referral from a friend we met with Martin to start the process of purchasing our first home. His experience and attentiveness made the journey both smooth and pleasant. He and his team were a reliable source of information, navigating us through the process to great success. Highly recommend.
Martin and his team exhibited a high level of professionalism. Our experience was exceptional from the refinancing process to acquiring our investment property. Martin streamlined everything for us, ensuring we were informed and comprehended each step. He was always available to address our questions, and his team members, Sally and Kristy, were equally eager to assist whenever necessary.
We truly felt appreciated as clients, and their warm demeanor made everything more manageable.
We would wholeheartedly recommend Martin to our family and friends in need of a broker - Chai Jeff
Martin his team are professional, efficient and above all, clearly explain things. They make refinancing easy, not a chore. Highly recommended.
Martin and the entire MC team went above and beyond to find us a new lender and make sure our home finance went through seamlessly. There was a thorough process assisted by great communication and this allowed for a clear, quick decision on our end. I would highly recommend their services.
Martin and His Team were fantastic, As someone who has been self employed for 25 years and have found it difficult to get any sort of financing, Martin was able to place us with a local bank and did all the hard work for us. Highly Reccommend.
Martin and Renae could not have been more helpful and pleasant to deal with. Nothing seemed too much to ask and they were very efficient and great at keeping us updated throughout the process of securing our construction loan. We would highly recommend you get in touch if you need a mortgage broker. Thankyou again Martin and Renae for all of you help
I just wanted to say that it was an absolute pleasure to use your services to provide me with the finance and seek the best provider for my situation.
You will be my first port of call next time, and i am happy to recommend your services to future interests i know of.
Your team went above and beyond to help me and i couldn't be more happier with my experience.
Liam has kept me up to date daily with calls and emails and has been ultra professional, friendly, well versed, answered all my questions, no stress or pressure applied, and more.
I believe he is an asset to your company and a true gentleman in his approach and dealings.
Its not everyday i get a loan and i am absolutely grateful for the service i received, and i don't think i could have gotten better service anywhere else.
Martin and his team are our family brokers. Having assisted me with both personal and finance for starting a business, Ive found the process on each occasion, stress free. Having since recommended Mortgage Choice Norwood, my daughter and partner, have had finance arranged for their 1st block of land.
Always warm and friendly, it is a pleasure dealing with Martin and his team.
We have been utilising Mortgage Choice - Martin Roach for many years now. We always get a great outcome for our financing, whether it be for personal finance, business finance or SMSF lending.
I can't recommend Martin and his team at Mortgage Choice highly enough From start to finish, the service was absolutely top-notch. We were looking for the best mortgage options for both our principal place of residence and an investment property, and Martin went above and beyond to explore multiple options to secure us a well optimised package.
Martin's expertise in navigating the mortgage market, combined with his personalised approach, truly sets him and his team apart from other brokers. They took the time to explain everything clearly, ensuring we understood every step of the process.
If you're looking for a mortgage broker who will go the extra mile to find the best loan options tailored to your specific needs, Martin and his team are the ones to choose. Thanks to their dedication and knowledge, we now have a mortgage package that perfectly suits our financial goals. We wouldn't hesitate to use their services again in the future or to recommend them to anyone looking for home loans, refinancing, or any other mortgage-related services.
Patience, persistence and good communication
Thank you for your efforts
Amazing experience, very professional, friendly and quick to respond to all my queries. Very helpful throughout the whole process. Cant recommend enough. Thanks you Martin and Kirsty
We have recently used Martin and his team and we could not be happier. We had some challenges along the way and Martin managed them professionally and with confidences. Helping us get our perfect outcome. The communication was amazing from start to finish. Very friendly service from the whole team. We look forward to working together in the near future and we would highly recommend Martin and his team to anyone.
A huge thanks again to Martin and his team. Assisting me for almost 20 years - the highs and the lows Having recently started working for myself, and a year of unexpected family responsibilities, I really didn't think I had any opportunity to purchase anything following the sale of my current home. But the team made it happen, and I couldn't be happier. THANK YOU.
If I could give more than 5 stars I would Martin is a delight and his team are so friendly and helpful They are always happy to answer even the smallest of questions, are quick to respond and ensure you have all the information you need. Will continue using Martins services again and again, cant recommend highly enough
Working with Martin and Renae from Mortgage Choice, Norwood has been such a breath of fresh air.
We had multiple challenges at every stage of our refinance due to the complexity of our banking, the structure of our previous loans and our current personal situation. Each issue or challenge was managed with tenacity and confidence for a positive outcome - and all with the utmost of professionalism and care.
Highly recommend
Martin and his team have been amazing right from the start. I had no idea what I was doing when I first spoke to Martin last year. Martin was able to guide me through the entire process. He was very patient as I threw a barrage of questions at him and he carefully explained each step of the process.
I had previously spoken to other brokers who were very unhelpful and simply told us we couldn't afford anything. Martin's team came through for us, they found us the right lender and explained in detail everything we needed to do.
I highly recommend giving Martin a call, even if it's early days so you can be prepared to navigate the Real Estate market and land your first home.
Martin was recommended to me by my sister back in 2020 when I needed some last minute help with loan applications and settlement on land. He took me on straight away and a few weeks later I was the proud owner of some land. Made the entire process smooth and easy for a first time buyer. Fast forward to the end of 2023, Martin must have read my mind, because he reached out just when I needed him to. The team at Mortgage Choice Norwood, were able to negotiate with the lender for a suitable refinancing option which allows me to finish off a few key items and leaves some much needed funds in the bank I look forward to working with Martin and the team again next year and the future when I hope to be the proud owner of a new vehicle. Thank you to all of you for taking the pressure off.
Martin and his team provide an extremely professional, efficient and friendly service. They provide timely updates, are happy to answer any questions and explain the options and processes along the way. I have full confidence in recommending Martin to any potential home loan client. Thank you again for all your help... Kindest Regards, Kim
Martin and his team were quick, organized and professional all throughout the process of refinancing. They were able to find options that met our needs straight away and made the switch easy. Highly recommend working with them.
Recently had the pleasure of Martin Roach's team at Mortgage Choice Norwood to facilitate re-financing borrowing for a investment property. Martin his team were outstanding with e process from start to finish. I would highly recommend there services.
Knowledgeable. Efficient and great to deal with. Highly recommend.
Great pleasure dealing with the team. Excellent communication and prompt service.
Martin Roach has been a great help in assisting us with our home loan, advice and property reports over the past few years whilst we have been looking for a new home of which we were lucky enough to find recently.
I would happily use his services in the future with any future refinancing etc.
Made home loan process really easy to understand and provided good options for us. Really happy
Exceptional service and i recommend highly.
Martin and his team have been outstanding with guiding us through the process of purchasing our first home. We had so many questions at each stage of the process which they were more than happy to answer promptly. Id highly recommend Martin and his friendly team to anyone, especially first home buyers with loads of questions
I highly recommend Martin and his team @ Mortgage Choice Norwood for any financial matters and especially refinancing. Martin was so professional and friendly and made what I thought may be a stressful experience in regards to changing Lenders, ended up being a very easy process thanks to Martin and his team.
Regards
Shane
The team at Mortgage Choice Norwood have been nothing short of amazing. I've had such a great experience with Martin and his team, their help and experience guided me as I fumbled through buying my first house. World class team, helpful, professional, kind and personable. Thank you so much for helping me achieve one of my biggest goals in life
Martin Roach and his team at Mortgage choice were fantastic to deal with from the beginning to end. Communication was excellent and their assistance with any queries we had throughout the process was very professional and prompt.
It was surprisingly a very smooth process and we would highly recommend them to anyone in the market for a new home or investment.
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Simon Kerry
Martin and team were so knowledgeable and available to step me through a process that was brand new to me Couldnt recommend more highly.
We can't speak highly enough of Martin and his team, we have used Martin's services several times for both personal and commercial financing and every single experience has been fantastic. Excellent communication and extremely professional, we highly recommend Mortgage Choice Norwood.
Martin and Renae are outstanding Mortgage Brokers. We had a challenging loan application and a tight time frame until settlement and they had the loan approved quickly with as little stress as possible to us as home buyers. This loan approval has secured us our perfect family home and we are extremely grateful for Martin and Renaes expertise We will definitely be using them again for all of our future loan applications.
Super helpful and friendly team of people. Everyone Ive interacted with has been so courteous and they really know their business. I trust them with my mortgage, which in the housing market these days is like saying you trust them with your life Regular reviews so I know Im always getting the best market knowledge applied to my loan priorities. Highly recommend these folks with no hesitation.
Martin is the best mortgage broker in Adelaide.
Martin and his team have been helping and managing our property finances for years with incredible service. It's easy to set up meetings to discuss our goals and Martin breaks down all the options to present. The team are proactive with assisting us every step of the way. I've consistently recommended Martin to family and friends and will continue to do so in the future.
Martin Renae are brilliant mortgage brokers that have found my family the best deals for loans time and time again. They were more than happy to walk us through the process of purchasing our first home years ago and now continue to assist us with getting the best rates appropriate for us.
Martin and his team were very responsive and helpful throughout the lending process. As a first homebuyer he was able to assist with any questions I had as well as helping to choose a loan which met our needs. I would definitely use his services again, highly recommended.
Martin, Renae, thank you so much for making this process easy and clear to work through. You have taken the pain out of applying for a home loan. Much appreciated. o
Martin and his team have been amazing and easy to work with.
They are very knowledgeable in what they do. Theyve been able to help us with refinancing and completing the purchase of our new house.
Very reliable and you get fast responses. They will do whatever they can to get the best outcomes for their clients.
I highly recommend getting in touch with Martin and his team.
Martin and his team continue to provide my family with oustanding ongoing service. His wonderful service has allowed us to buy our first home, and continue our renovations to achieve our dream home. We can't thank Martin, Renae and Kirsty enough for their amazing service and care
Working with Martin Roach as our broker was a fantastic experience He really had our backs, helping us secure our lender and working seamlessly with our real estate agent. What's more, Martin was incredibly accommodating with our last-minute calls and was always available, even outside of regular hours. He felt like a true partner throughout the process, and we're excited about future collaborations with him. Highly recommend Martin for all your broker needs
Martin and Renea have helped us now process two home loans through difficult circumstances, Martin kept us informed throughout the whole process and updated us weekly.
I would highly recommend mortgage choice Norwood as i have known Martin for some time now and know that they get the job done and can also advise on recommendations for the best outcome required. Thanks Martin and Renea for sticking by us, and getting the job done.
I wanted to extend my heartfelt gratitude to Martin Roach for their invaluable assistance in helping me purchase my first home. Renaes and Martins expertise, patience, and guidance throughout the entire process made what could have been a daunting experience remarkably smooth. They took the time to understand my needs, their communication skills are top-notch, ensuring I am well-informed and confident in my decisions. Their professionalism, dedication, and commitment to my best interests were truly exceptional. Thanks to their support, I couldn't have asked for a better broker in this journey. Thank you for going above and beyond
Martin and his team have been our Mortgage brokers for many years now and they are always fantastic to work with. Martin always has time for us and is very patient with all our questions. He recently helped us refinance our home and gave us great options and prompt and efficient service.
Thanks Martin and the team at Mortgage Choice Norwood
The team go over and above to assist you. Lovely family run business, highly recommend.
Martin has been a pleasure to deal with our recent property purchase.
Martin provided excellent service and advice through the process and was always available to assist us with our questions. We have no hesitation in recommending Martin, Renae and Mortgage Choice Norwood.
Martin Roach is a true expert in the mortgage industry, making the entire process hassle-free with his knowledge, unwavering professionalism and approachability. If you're seeking a highly competent mortgage broker, Martin is the go to choice for a smooth and stress free experience.
Martin came recommended to me by someone and I initially engaged him for some advice and options assuming we would be told we needed to go away and continue to save a larger deposit than what we already had. However, he took our info and came up with a number of achievable options. Having never bought a house before we were given some useful advice and support throughout the process, not just for the finance but during the viewing and contracting stage, and having a non-bias sounding board to answer all our questions was invaluable.
We received excellent advice and communication throughout the process and look forward to working with him again in the future. We would and have recommended Martin and his team to our friends and family.
Martin is no less than 5. I would like to thank him for always being available and offering right advice. He genuinely cares about his clients. We could trust him throughout the process. I would not hesitate to recommend him to others.
Highly recommend Martin and Renae. They listen and understand your financial goals and work with you to achieve them.
Martin and the team have been great. Their process was structured and thorough. I would recommend them to anyone in need of reliable and professional brokerage services .
Martin and his team provided guidance every step of the way, and no question was too big or too small, especially as we navigated the mortgage process for the first time We greatly appreciate Martin's personable approach, which not only made the process less daunting but also reassured us that we were in safe hands. Thank you
Martin, Renae, and the team have provided an exceptional level of service over the years and are a pleasure to deal with. They have a passion for what they do, are very responsive, and make options for some key decisions simple to understand. They take into account our most recent circumstances to provide tailored advice. I highly recommend them.
Martin and Renae are amazing to deal with and made refinancing my loan such a pleasant and easy experience. They provide an exceptional customer experience. I highly recommend Martin to help you with any loan enquires
Martin and his staff are very friendly helpful knowledgeable and efficient with our requests for assistance in purchasing our investment property.
Terrific to work with Great knowledge of mortgage and finance landscape. Highly recommend.
Martin and the team always look after us when it comes to our home loan and refinancing. They are always quick to respond and make everything super easy.
Martin provides excellent customer service, keeping you informed at every step of the mortgage process. Nothing is ever too much trouble and he's always happy to answer lots of questions. I felt very reassured and as relaxed as getting a Mortgage could be Thank you to Martin and his team.
We have been with Martin and his team for a number of years and have always had a a positive experience. Martin is extremely knowledgeable, super fast, very thorough and is also great at taking the stress out of what we expected to be an overwhelming process. He is also a genuinely kind and trustworthy guy who we have no hesitation in recommending to anyone.
We had a really good experience with mortgage choice Norwood branch .We were able to have an appointment at our home which was very nice and helpful.Everything about loans and structure was shown to us and explained in full detail.The team made us feel very comfortable and the contact has been phenomenal regarding follow up emails or calls when needed.Nothing has been a trouble and we would highly recommend you choose Marty and his team for any financial services in the future .We are glad we did .
Martin and his team have been a huge help in refinancing our mortgage. Theyre very easy to deal with and everything went through smoothly. Would definitely recommend Martin Roach.
Martin and his team have been very helpful with the process of settling on our new home. I would highly recommend Martin to anyone who is looking for an efficient service for their Mortgage Broking. Thank you to Martin and your team we will be looking to use you again in the future.
This is our second time dealing with MartinRenae and their team. Another excellent experience. Friendly folk who provide an efficient and timely service. Martin spent the time to talk though things with us to ensure we understood everything which I really appreciated as we are not numbers people. Highly recommend.
Terrific service, very responsive and happy to adapt to my changing mortgage needs for an interstate home purchase. No hesitation in recommending Martin, Renae and the Norwood Mortgage Choice team.
Martin, Renae and Anna have organised my loans over the years and handle everything professionally and super quick that takes all the stress out of the whole process. Thanks again team
Martin and his Team were extremely efficient and quick. I was kept informed every step of the process. Martin is very professional and very easy to do business with.
Martin was extremely helpful informative regarding the entire process, and helped make sense of everything for a first home buyer. Also was extremely flexible time wise to help cater for our needs. Highly recommend
This is the 3rd time we have engaged Martin to assist us with our home loan needs. We have complete trust in Martin and know that along with his team, he will take great care of us.
The service is second to none.
We have used Martin's services on a number of occasions to refinance our home loans. Every time we have received excellent service, attention to detail, and great advice. We highly recommend Martin and his team
Martin was very helpful in getting us our home loan. The process went very smoothly, but most importantly he was extremely accessible and would answer our calls and emails in a timely fashion. Would recommend for first time home buyers. Big thanks to the team at Mortgage Choice Norwood
My Husband and I just want to say what great service we received from Martin and his team. We received nothing but confidence and professionalism, and they were able to get myself and my family finance for our first family home. If we could give Martin more than 5 stars we would, we are so grateful for the opportunity that Martin has helped us with our dreams.
Martin and the team at Mortgage Choice Norwood were extremely helpful, proactive and professional in supplying options for refinancing and executing the way forward in a short timeframe.
I highly recommend Mortgage Choice Norwood. Being a first home buyer, I felt overwhelmed applying for a home loan, but Martin was very patient and offered me great advice. Martin and Renae had great communication and regularly updated me throughout the process. I appreciate their support and expertise and would use them again in the future.
Had a detailed review with Martin Roach.
I found Martin to be highly professional, knowledgeable and personable.
He provided me with excellent advice with a large slice of honestyintegrity thrown in for good measure which is rare these days I would be please to Recommend Martin
Martin and the team have excelled in finding the best options for my unique circumstances.
This is the second time Ive used their services and as always Im Impressed with communication and navigation through the finance sector.
Martin and his team provide a great service. Both times I have dealt with them, they have gone above and beyond to accommodate my requirements.
Martin and Renae helped me out immensely for my first purchase. All the information they collated was easy to understand and I had a clear idea of what was possible with which grants.
Working with the team Martin Renae and Damien over the last few years has been a great experience I highly recommend this team for any financialmortgage trouble you may be going through they are easy to talk to and will help you out every step off your journey with them. Wish there were more stars I could give , give them a go you will not regret it.
Martin was super helpful and went the extra mile to ensure we got the best loan and had it approved on time. He clearly explained the process for us and was always prompt in responding to our queries.
I could have not asked for a better mortgage broker. Martin and Team at Mortgage Choice in Norwood, have gone and beyond for me and made the entire process that much simpler. Their customer service is incredible, they are fast and efficient with top results. Would not hesitate to recommend or use it again.
Martin and Renae provided a thoroughly professional service with our recent house purchase. I would recommend giving them a call.
Martin and his team at Mortgage Choice have made the process for myself and my partner really enjoyable and easy when it came to buying our first home. They are very reliable, patient and knowledgeable. They are always more than happy to provide the information, advice and support when needed.
Martin, Renae and the team at Mortgage Choice were patient and reliable in helping us fulfil the purchase of our new home as well as refinancing our current home earlier this year. They were infinitely available through email, on the phone and via video chat. We had multiple conversations to work through our complicated financial situation and achieve our goals. We cannot recommend them highly enough
Pleasure dealing with Martin and Renae. The process was simple and we felt well supported. Thankyou
This advisor was recommended to us by family. We would recommend them to other people looking for a mortgage broker. Relatively easy experience, thank you.
Choosing the right loan for us was so easy. Martin explained everything clearly and in simple terms. The application process was very easy. I have will definitely recommend this service to anyone I know who is looking for a home loan.
Was very satisfied with Daniel and Martins service.
Was very satisfied with Daniel and Martins service.
Martin and Renae are fabulous and would highly recommend them.
We will be using them for all our requirements in the future.
Martin and his team were great to deal with whilst we were working through the process of building our first house. No questions was too silly, and they were very accommodating in terms of times to meet. Would certainly recommend utilisng Martin's services.
Martin and Renee are always great to work with, understand what my needs are and get the job done.
Quick turnaround, application process was easy, very happy with the outcome from refinancing. Thanks Martin, Renae & team!
Martin is a superstar! He went above & beyond to answer any questions or concerns we had & nothing was too much of a task. Couldn’t recommend him & his team more :)
(Love your work too Daniel!)
I found my experience with Smartline extremely positive. Even though the bank dragged things out both Daniel and Martin were patient and explained the scenario as we went through it. Very happy with the whole experience. Will definitely recommend anyone who needs financing to Smartline Norwood.
This is the second time I have utilised Martin Roach’s services.
He is consistent, readily available & happy to go the extra mile.
I would definitely recommend him and his team.
I've worked with Martin and Renae three or four times now and wouldn't go elsewhere! The process with Martin is easy and quick. I appreciate the options provided to me along with the advice based on my circumstances. Renae executes the paperwork quickly and keeps me up to date. Always a simple and enjoyable process and would recommend to anyone looking for help with a loan.
Martin and his team were fantastic to deal with. They were easily contactable and provided prompt, informed answers to any questions I had. They provide a great service!
Great service and happy with outcome
Martin and Renae from Smartline assisted me with mortgage advise when I was looking to buy a property in Adelaide. They have demonstrated excellent customer service and had wealth of knowledge about Finance. I will highly recommend them to anyone who is seeking to avail a home loan or financial advise.
Great service
Martin and Renae, helped us immensely from the start to finish they have incredible communication and they know what their doing! It was great to be told about the different lenders we could choose from and which they thought was best for us! This is the second time now using Martin and Renae as our brokers and we couldn't be more happy with their commitment and service!! Thanks again. ??
Fast and Professional, thankyou
Martin and Renee were fabulous to deal with, the loan process was simple and stressless. We got a great product at a great rate and highly recommend smartline
Martin and Renae were fantastic throughout our re-financing process. Very informative, swift and responsive service. Highly recommended!
Lachie and Leacia
Martin and Renae Roach are a fantastic team. They made the whole process painless, effortless and handled my situation with sensitivity. They really are a credit to the Smartline brand.
Martin’s service was excellent. He provided us with great options and explained things fully which was great as we are not financially minded. He kept us informed as our application progressed and made the whole process very easy!
Martin and Renae were fantastic throughout the hole process and always there to answer my questions or any concerns I had. very knowledgeable and helpful. I have already recommended their services to my friends and family.
Both Martin and Renae were very courteous and professional in helping me seek a home loan. I was very happy with the service provided.
Martin & Renae are prompt, knowledgeable and willing to go above and beyond. I have no hesitation in recommending their services to anyone.
Martin and Renae are ledgends.
They pushed thru one of the most difficult loans.
I cant believe it all happened in the end.
Still on cloud nine
It was great to work white Martin and Renae for the second time and will use them again if we ever need
Martin Roach is a true professional, he makes the whole process simple and easy from start to finish. I highly recommend him and his team to anyone who requires help for their financial needs.
Outstanding customer service by the entire team, helpful and very knowledgeable.
Can't recommend Martin and his team enough. Took us from uncertainty to our own home. My cousin recommended him to me and of you're reading this I'm recommending him to you. Do yourself a favor and give martin a call :)
Martin was a life saver. For every bump along the way he had a solution. He provided me with all the information I needed in every scenario and it's thanks to him and Kathryn that we now own our own home.
Thank you Martin, Kathryn and smartline.
:)
Martin kept me informed of progress even through bank caused issues. He was helpful and was always prepared to CHEERFULLY answer my inane questions. A very supportive business that I have and will recommend.
The word limit is too short to really be able to express just how great my experience with Martin and Kathryn has been. :) Thank you!
Answered all of our questions and found factors relevant to our situation that saved us a lot of money. Extremely happy with Martin and Renae Roach.
Always a pleasure and seamless process
Martin was friendly and helpful. The whole process was a breeze and I will be using Martin in future.
Both Martin and Kathryn were outstanding to deal with. The process was easy and I was kept informed every step of the way with a great outcome all round. I would highly recommend Martin and Smartline.
Smartline were great to deal with. They guided us every step of the way and made the process feel easy. Highly recommend.
Absolutely amazed at how fast and easy Martin and Kathryn made the whole process!! Highly recommended and we will be using them again for all our future financial needs!!
The team at Smartline went above and beyond making our first home buying experience stress free! Can not recommend enough!
Martin and Renae were great to work with. They assisted with all our needs and supported us through the complex process of applying for our loan. We will happily recommend their services to family and friends. Thanks guys, awesome work!!!
It was so fast and hassle free!! Absolutely amazed at the work done by Martin and Kathryn!
Highly recommended and we'll definitely be back for all our future financial needs!!!!
I've used Smartline twice now and had terrific service from all involved, beginning with Martin who is thorough and trustworthy. I was kept informed at all times by Martin and Kathryn. Nothing was too much trouble and no question seemed silly. I was offered several options but appreciated Martin's recommendation as he got the bets possible option for me. Such a nice touch to receive a voucher in the mail today as a thank you. Wouldn't hesitate to recommend again.
Thank You once again Renae & Martin for everything you have done for us & for how well you guided us through the process. We look forward to working with you in the future on both a personal & business level.
My adviser's were always available to answer any questions I had and walk me through the process step by step. I really appreciate all the hard work they do for me.
It is always a pleasure to deal with Martin and his team. They are up to date, efficient and through when reviewing our refinancing.
Martin, Was quick, professional, and easy to talk too. He made the process a breeze. Greatly appreciated.
cheers
David
Martin and his team do a great job. They keep you informed throughout the process.
We had a very good experience dealing with Martin. He provided good advice and options throughout the process and recommended a good soluton
I naturally returned to Martin at Smartline when I needed to refinance. Nothing is too much trouble for Martin. He is quick and thorough, kept me informed at all times and came up with several options for me. Everything went perfectly :)
Exceptional service provided by Martin and Renae. Thanks to the both of you.
Martin was approachable, knowledgeable and easy going. We really appreciated all his advice and honestly couldn't have navigated this process, our first home purchase, without him.
I want to give Smartline a big thank you for helping me get into my first home. Them being able to take calls anytime of the day was incredibily helpful. I will certainly be sending business their way.
Martin and Renae were brilliant throughout the whole process. They answered my calls or emails at any time throughout a drawn out and draining process. They didn't lose any energy over the whole marathon :)
Martin was a big help and kept in touch with us through the hole process over all 10/10
Great overview process of my financial position and good strategizing in place.
Martin understands the needs of the borrower and is responsive.
All staff at Smartline are fabulous and were in constant contact to keep me in the loop. Will always recommend Martin and his crew to my family and friends.
We can't thank Martin and his team enough. They are non-judgemental and very understanding of our personal situation to overcome financial restraints. Always patient with us and very kind and considerate. Extremely thorough in the delivery of the all the paperwork and very efficient in communicating with outside organisations. Thank you!!!
Martin Roach was introduced into our situation at a very late stage but very quickly provided guidance, advice, and options to help us out of the bad situation we were in.
We had an offer on a property that had been accepted but our loan with our previous lender had fallen through.
Martin assisted us and allowed us to finalise an acceptable loan for our needs to buy the property.
Martin always has a great understanding of my needs and explains things clearly ... in layman's terms, which is important to me.
Martin and Renae are a good team. It is important to ensure accuracy of information always.
The best trio in adelaide, kapil, sandy and kamal all are awesome, best broker in adelaide, i always recommend to everyone who are looking for home loans or any financial matter, they gave honest suggestion and on top of that they help you other matters regarding buying homes or lands.
Kamal Aeri has been wonderful with his service. He knows the number very well and worked out the figure for me just what i needed. Being first home buyer it was very daunting and too much stressful going through till the end. But kamal Aeri has made things easy for me to get the best deal out for me even i live in melbourne and he is in Adelaide. His service was fantastic and very thorough. Communication wise good, continuous improvement in customer service will definitely make much difference. He will be highly recommend to friends and family.
I have used Martin Roach for 2 mortgage renewals. He is very personable and provides a good diligent service. He is trustworthy. I have recommended him to friends. I will use him again in future
Our scenario wasn't a straightforward process but we are very happy with the outcome and communication through the process. Thank you!
Martin & Renae were fantastic! We definitely needed a lot of hand-holding through the process and they were always there ready to help. Would highly reccomend!
Thank you so much for all of your assistance. Martin and Renee made the application process as easy as possible, were always available to answer any questions I had and kept me updated along the way. They definitely went above and beyond to make sure that everything was sorted for me. Would highly recommend them for their service and product knowledge.
Thank you so much for all of your assistance. Martin and Renee made the application process as easy as possible, were always available to answer any questions I had and kept me updated along the way. They definitely went above and beyond to make sure that everything was sorted for me. Would highly recommend them for their service and product knowledge.
Martin is a real expert of his area. I would highly recommend Martin Roach for excellent service , advise, communication and great customer service.
Well done Martin !!!
Efficient, fast, organised and always happy to help answer questions and go through scenarios.
I would highly recommend Martin Roach and his team. We found that the service they provided was excellent and keeping us informed of how our loan.was proceeding was great customer service. Customer service is what clients are looking for that stand out from other advisers. Well done Martin and your team.
Martin was great to work with, he was very reassuring and realistic with his advice and helped us feel confident when making decisions for our future. We will definitely be contacting Martin again if the need ever arises and would happily recommend him to friends and family.
Martin helped me with understanding the loan process, which I could never really understand before. Also I encountered lots of hurdles during my house buying saga. Martin provided practical advice and steady support. That was most valuable and helped me to stay composed and focused.
Martin gave us helpful advice throughout the process which greatly assisted our successful outcome. He went above and beyond in an appropriate manner and we are very thankful for his assistance.
Martin was very helpful, friendly and knowledgable about products. He is always easy to talk to, responded quickly to our queries and generally a pleasure to do business with, would highly recommend him to anyone.
Martin did a great Job, always got back to me as soon as possible. Very reliable.
Thanks Martin for your help.
Martin was able to walk us through the scenarios, choose the best option for us in a tight schedule when purchasing our new block of land. He provided a comfortable friendly service and we would highly recommend him to all friends and family.
On 2 occasions Martin sorted things out for us which provided us with the outcome we required.
Good to have the personalized service. Was very friendly & helpful throughout the process.
Martin continually strives to do his best for us his clients.
Cheers
Graham Dix
Martin Roach was fantastic at every stage of the process. He kept us very well informed and nothing was too much trouble. We found his communication excellent and he was always available to answer our calls quickly and clarify any questions we had. Because of his obvious expertise, we felt confident in his recommendations and the end result is a mortgage that is best for us and most importantly he has saved us money! Thanks Marty we will definitely recommend you to all our friends.
Wes and Beck
yes now that you have a very good adviser very easy to talk to .very good at his jod a would refer him to any one
Martin is really great to deal with. There was a delay with the bank valuer for over the week, but Martin made arrangements to attend a meeting at the Bank which ensured that settlement was able to take place the next day and on time.
Not only has Martin help me personally, I have recommended Martin already to a number of my clients and he has provided solutions for them as well. One of Martin's strengths is that he is able to think outside the square to find a solution that works for the client, no matter how complicated they may be.
Martin made himself available whenever we needed to talk to him and helped explained a lot of complicated processes in a simplified manner. Very warm and personable, would highly recommend him!
Yes, I recommend Martin to anyone I think might be interested in his services. He was great. I don't think there is anything else to be done (at least, not for me), that could add further value. Much appreciated.
I certainly got a better deal from the banks using a Smartline Advisor than I would have otherwise. I also would not have thought of various ways of further cost savings if not for the Advisors recommendations. thanks Martin.
Martin was always available to answer the little questions we had & I would highly reccommend him to use as an adviser. Very easy to deal with. Vanessa
Having recently become separated & single my previous bank would not give me a Loan to take over our exciting home Loan as I am a low wage earner but Martin Roach was fantastic and helped me endlessly until he found a bank that would take me on. I honestly couldn't be any happier with the outcome. Thankyou.. Lymarie Preece
communication was exellant
We appreciated the personal touch. Martin arranged appropriate financial packages for us and our business in a timely and efficient manner with great cost savings.
Martin is really good to work with. He has great knowledge of the banking system.
Martin is professional and friendly. He was quick to grasp my situation and offered creative solutions to me.
Martin is fantastic at providing the right advice and solution, and is always available and ready to answer any questions. I highly recommend him.
Martin was great. He helped us with our banking solutions. Even our bank manager was impressed. As the bank would have struggled with the set up. Thanks Martin
Martin bent over backwards to help us out, could not have asked for any better service. The whole process was so simple and pain free.