Reviews
Average client rating
5/5 From 57 Reviews
Recently had the pleasure of working with Karen to get a loan for my first ever property. The whole process was flawless from start to finish. Karen is very informative, responsive and patient in handling my case. I would recommend her to anyone in a heartbeat, you will not regret it
I recently had the pleasure of working with Karen for a bridging loan to purchase my new property. Karens expertise and professionalism made the entire process seamless and stress-free. She was incredibly knowledgeable, patient, and always available to answer my questions. Her dedication to finding the best loan options for my needs was evident throughout. I highly recommend Karen to anyone in need of mortgage services. Thank you, Karen, for your outstanding support
Karen is an exceptional mortgage loan manager. She is highly professional and remarkably responsive, answering texts and calls even on weekends, after office hours, and during her vacation in Hong Kong and Japan. Without her tremendous support and guidance, we might not have been able to complete the sale and purchase. We highly recommend her to our friends for her excellent support
I had the pleasure of working with Karen Shek from Mortgage Choice, and I am thoroughly impressed with her professionalism and expertise. Karen expertly guided me through the home loan process, ensuring that I understood every step and felt confident in my decisions. Her attention to detail and dedication to finding the best possible mortgage deal for my circumstances were remarkable. Karen's prompt communication and friendly demeanor made the experience exceptionally smooth and pleasant. I highly recommend Karen Shek to anyone in need of a top-notch home loan broker. Thank you, Karen, for your outstanding service
Karen is a very professional and efficient broker. Very patient and easy to communicate. She guided me through the whole process kindly and patiently. Highly recommended. Would like to work with her again.
Karen was great again, second time she's assisted us with a home loan. She's efficient and worked with our busy work schedule.
Exceptional service Clare Wei made the mortgage process seamless and stress-free. Highly knowledgeable, responsive, and dedicated to finding the best options for us. Couldn't be happier with the outcome.Very good rate and good customer service. Highly recommend it
Karen is a very good and professional broker. She gave me lots of useful advise and this help out a lot
Karen was absolutely amazing
I am a first time buyer, I felt dumb and confused about everything, but Karen explained in detail ALL I needed to know. Her experience, knowledge and down to earth approach was very easying. Caring, understanding and listening to my needs, Karen made this overwhelming experience a peice of cake. I could not recommend her enough Thank you for everything
Karen was recommended by one of my colleagues.
My wife and I have been in contact with her during the initial assessment all the way to settlement. She is a very patient, professional and passionate broker, very thorough on giving guidance to us newbie property buyers.
Excellence service This is the third time Karen help me to find a home loan. She is professional, patient, away address to details to make my application and settlement day stress free. Highly recommended
Karen is a superstar Easy to work with, very knowledgeable and always responsive.
Karen was wonderful to work with- very kind, organised and professional. I would highly recommend her to friends and family
Karen recently helped us purchase our new home and Karen is by far the best professional we have worked with. She is prompt, knowledgeable and helped us find the best mortgage possible. She helped us secure a rate that was 1 below what we had found ourselves. She understood our needs and was understanding while we balanced life with a young a family while buying and selling.
We have bought and sold multiple houses over the years and interacted with many different professionals and Karen is by the best. I would work with her again without hesitation.
Karen is very professional. She made the stressful process a smooth and efficient one. All questions answered and get things done
Karen is extremely good at what she does, exemplary in fact. A great mortgage broker who works for you, has only your best interests first and foremost, is flexible and helpful and only to happy to explain your many options without any pressure in any way. She has clearly been trained by the best in Luke Cashin and he should be commended for the way she conducts herself and the office since his retirement. I recommend anyone looking to utilise a broker to contact Mortgage Choice and best of all nothing to pay up front Keep up the good work Karen, you were a pleasure to deal with and I will continue to tell as many as possible about my positive experience and recommend you
Karen was amazing, ultimately she delivered and the mortgage settled on the due date. She communicated well all the way and was very proactive in overcoming various problems along the way. Couldn't recommend a better mortgage broker
I chose Karen as my broker to assist me with buying my first home. I have been her client for over a year now and she has been punctual and professional with the process of buying and building a new home. I have found that everything she does has been reliable and quick. This includes providing forms, updates regarding rates or any enquires. Thank you for all your help
I had a great experience with Karen who answered all my questions and was available to take my calls and emails promptly. She is knowledgeable and pleasant to deal with. I would highly recommend you see Karen if you need a loan or refinance.
Karen Shek at Mortgage Choice are absolutely brilliant. I am a first home buyer, she explained everything to me in very detail. Karen has experience and offered clear advice. She was patient, helpful, always contactable. Karen not only found the best option for me given my conditions but also, with great professionalism. She just finalised a loan for me at a very good rate. Thank you Karen. Highly recommended.
Can't thank Karen Shek enough - she was prompt, always polite, hard working and persistent - it was mainly thanks to her working until late at night that I was able to meet deadlines in place. Thank you for your hard work and professionalism
Karen was helpful through the whole process. Her knowledge helped me understand steps. Karen got me the best mortgage with everything I asked for, and was available for questions. She kept me informed the whole time.
Karen is amazing.
She helped us from the start.
Finding the best loan option for us and our budget.
She definitely goes above and beyond what a mortgage broker has to do. She genuinely cares. We will definitely use her again and recommend her to all our friends
Thank you Karen.
Karen helped us through our process of refinancing and also the purchase of our investment property. She is absolutely lovely to deal with and extremely efficient. Karen got us a fantastic deal for our loans and was prompt in liaising with them to ensure all went to plan. Thanks very much Karen.
As a first home buyer I was lucky to meet Benny who is very supportive and patient throughout the whole process. He helped me everything nicely with professional manner. 100 recommended for all the home buyers.
My wife and I first met up with Luke about 15 years ago. We were looking to buy a block of land and build at a later date. As a retired Banker I was sick to death of dealing with Banks in general so we decided to give Luke an opportunity. This turned out to be one of the best financial decisions we have ever made. The first deal and subsequent dealings were a breeze and we have no reservations in recommending Luke to anyone who wishes to use his services. Cheers Luke and thanks once again.
Luke was very helpful and made the whole process feel easy. A lot of stress went out the window because of him. I would recommend him to everyone Great mortgage broker, very knowledgeable.
Luke has always been such a great help each time we have needed a mortgage.
Luke was very helpful, made everything easy
I have sought advice from Luke for over 10 years and both my kids have also used Luke's expertise to obtain loans for their first home. Luke provides expert advice and is very customer focused and his service is top notch. He goes out of his way to respond to queries and never gets weary if the same questions are asked over and over again.
Thanks to Luke and his team at Mortgage Choice Mt Gravatt for an awesome service,
Strongly recommend Benny for Home Loan Services especially for someone first time buy house. He is professional and very helpful. He always confirm any updates, which make me feel less stressful. Thank you very much.
We have purchased many properties but this was by far our easiest transaction. Luke was upfront with what was required and kept us in the loop as to our progress. At all our meetings we found him to be very knowledgeable and we could not be happier with his service
Luke is very knowledgeable and helpful. He has assisted me purchase 2 homes and always makes the process easy and as stress free as possible. Thank you Luke
Benny is amazing He helped us to get my first home loan at a low rate and got approval in a week. I highly recommend Benny for loan service at Garden city.
Benny Yu is so attached with you and he treats the loan as his own loan and carefully details every step. He is so good at the process and follows up regularly and ensures everything is done on time. I would recommend Benny 100 for mortgage loans. His predictions are excellent, he is a legend. He explained the benefits of each of the loans by doing all the math and goes the extra mile in everything. For a single income person like me he did the best to get the maximum loan. Kudos Benny Luke. keep up your good work.
Benny is a really professional broker. first time home loan makes us really stressful especially when My husband and i made some stupid mistakes on our finance documents. Benny found the problem very soon and deal with it.he informed us every stepto make sure we understand entire finance process from beginning to end. Actually our home loan is not that easy case, but Benny still tried his best to do lots of work that help us to get our home loan. We would like to thank Benny for his patient and professional jobs. i definitely will recommend my friends to do the home loan with him.
It was my first time getting a loan to purchase my first local house, Benny help me through the whole process, he always going the extra mile to get a better possible results Thanks Benny Mortgage Choice at Garden City.
100 recommend Benny Yu at Mortgage Choice Garden City. Benny is personal and professional, he went above and beyond to saved me thousands in bonus cash rebates.
Everything was smooth and made to be so simple. He didn't mind me calling after hours to find out information and was so compassionate. His people skills are excellent. We cannot be thankful enough for all his hard work and all the help he has and is providing us. Thank you
We were searching for mortgage brokers for our first home and came across benny from mortgage choice. As it was our first home, we were nervous and unsure of the exact process.
Benny explained everything clearly and helped us every step of the way.
He was very thourogh with all paper work and explained every document we were signing so we understood everything clearly.
He made our first mortgage process very easy and fast.
We would highly recommend his services and are looking forward to our next home purchase with Benny's help.
Benny helped us out above and beyond to accelerate our loan through to make our offer competitive. Awesome personal service and thank you Benny
The team at Mortgage Choice has been extremely helpful. A special thank you to Benny for being professional and on top of the case. Even when he was on holidays, he never failed to provide updates about my loan. Applying for a first home loan can be extremely stressful, especially if you're not sure what to do. Benny provided guidance every step of the way and made the experience very straight forward. So again, a huge thank you.
Benny goes an extra mile for you. Love and definitely recommend Benny to you.
Preapproved conditional loan over 3 days. Even work over the weekends. Best deal ever.
Met him 1 and a half years ago and he still remembers every detail of his client.
Benny, your the best
Benny Yu is incredibly good Assisted me above and beyond throughout the home loan process. Benny is not only simply acting as my mortgage broker, but also an experienced financial advisor. i found myself very fortunate of having Benny to look after my case - and have achieved the best result
Used Mortgage Choice Garden City when looking to purchace my first home.
Excellent service and expertise provided by Benny.
Benny was very helpful at explaining and guiding me throughout the whole process while frequently updating me with the progress. Extremely organised and efficent with establishing finance with a lender, overcoming a small hiccup along the way.
100 satisfaction, strongly recommend using Mortgage Choice Garden City.
Benny provided reliable property reports excellent loan service in assisting us to get our first local house in Mansfield.
I would like to recommend Benny for home loan as he is an experienced, efficient always considers his customers' best interest
Karen did a great job. She is very professional and knowledgeable .
She helped to get my loan which saved me a lot of times by approaching the banks myself. She guided me through all the loan processing and still helping me afterward. She is just great. Thanks.
Hey Luke,
I just wanted to say thank you so much for all your help and understanding with me buying my place!
I am very happy and excited to be starting this new journey in my life and I couldn't have done it without you.
I will be recommending you to anyone I know! Thank you so much again and all the best!
Hi Luke,
Rachael and I just want to say thank you so much for your help with buying our home.
We are extremely happy with your service and all our concerns were addressed. We will continue to recommend you to family and friends.
Cheers,
Tate and Rachael
Thank you Luke for your professional expertise, your prompt and efficient manner throughout the refinancing, and with the mystery valuation, where your calm and thorough guidance was much needed and assuring.
We would without hesitation be returning to you for any future financing and will be recommending you most highly.
Many thanks
Terry and Kerry
Dear Luke,
Once in a while you come across a person who is honest, does a good deal, is receptive plus gives a lot of good advice and guidance....without expecting personal selfish returns... You are that person. You conducted a business but made it look like I was dealing with a good friend. Thank you.
Luke is fantastic, highly recommend Mortgage Choice and especially Luke Cashin.
I found the whole process with Mortgage Choice Garden City to be so carefree Luke his team answered all my questions, kept us up to date with everything and got the loan done as quick as possible. I highly recommended them for people who are looking for finance
We would like to thank Benny and Luke for their fantastic service and great efficiency to deal with our loan application, moreover we were kept updated constantly at every stage. Now we just moved in our first new home and felt extremely happy. Thanks again Mortgage Choice Garden City. We highly recommended your services to everyone
Good service, had my refinance approved in a very short time. Benny is one of their best staff, he helped me working out the best refinance plan. Cheers
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
