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Average client rating
5/5 From 43 Reviews
I couldn't be happier with the refinancing outcome John acheived for us. He negotiated an absolutely tremendous deal which will save us a considerable amount of money over the term of the loan. He also made the refinancing process very easy. I'd been putting it off for so long because it's always a hard thing to do. But not with John, he did all the hard work for us.
Highly recommended
John is very knowledgeable, great at communicating and makes the whole process easy
John is both a legend of a bloke and a great mortgage broker. From the beginning to the end, he guided me through the process and provided the best options for my situation. No doubt I will use John for future financing needs and have recommended him to all my mates. Cheers John
Johns fast and effective service saved us hundreds of dollars per month and we didnt have to lift a finger. He did it all. Very friendly and professional
John has been a great and invaluable help to us when seeking loan for our new home. It was tricky as we had to play the balance act between what we can borrow and what we can physically and comfortably service. He asked all the relevant questions and did all checks, listened to what we needed. He went above and beyond what was required and with us all the way making sure we get the best outcome. His market and product knowledge is outstanding, he is thorough and diligent and very very prompt. I would highly recommend Johns services. We are happily settled in our new home with a very good loan and exactly what was needed
John is an absolute legend. We are first-time home buyers, and also had various complications with getting a mortgage such as both being self-employed with only a short amount of financial history to present to the banks. John was there from the get-go, giving us advice about how to get in as good a financial position as possible in advance of beginning our search, and then was with us every step of the way through the whole process. He is a calming positive influence when things get stressful, and always a voice of reason. When various obstacles came up along the way, John always quickly helped us find solutions. He secured us a really good mortgage deal in a much quicker timeframe than we had expected, and we were able to buy our dream house. Honestly can't thank John enough, and will be recommending him to everyone I know
We worked with John on our loan refinance and were impressed with his service. He was professional and polite, providing clear guidance throughout the process. His consistent follow-ups ensured that we stayed informed and on track. John's ability to handle every aspect of the refinance process made the experience smooth and efficient. We appreciate his help and would recommend him to anyone seeking assistance with loan refinancing.
From the very start of the mortgage process John had me feeling at ease. He was friendly, professional and thorough the whole way through. No question was off limits or too silly and anything was answered or followed up efficiently and in a timely manner. I would certainly recommend John for anyone looking for a great mortgage broker.
John is amazing Informative, responsive and very helpful Thanks for helping us with our first home John
Found John to be extremely knowledgeable, helpful and easy to deal with throughout the whole mortgage process. Would highly recommend John to anyone looking for a mortgage broker.
John is amazing to deal with. Every step of the way he goes the extra mile to take all the hassle out of, not only getting the best rate, but making sure everything is clear and understood by all parties. We've seen his honesty and integrity on display many times, and we'll continue to use his services into the future. Highly recommend.
We were super impressed with John's smooth and stress-free service. John is professional, knowledgeable, and responsive. He took the time to understand our financial situation, and provided us with a range of options. I highly recommend John to anyone looking for a reliable and trustworthy mortgage broker.
John has been absolutely wonderful and most helpful with the refinancing of our home loan recently. He is always friendly and approachable, so we had no issue in tapping into his wealth of experience and knowledge throughout the process. He also took the time to explain to us the pros and cons for different lenders and lending options.
I have already recommended him to my colleagues and will definitely go back to him myself
Thanks again, John
Fantastic experience with John Chappelow. Would unreservedly recommend him. Very efficient and helpful. Knowledgeable and friendly, John really provided an exceptional level of service and flexibility. Didnt think wed be able to get a short Settlement done but John facilitated the whole process and took the stress out of the whole process. Having previous experiences with borrowing, I honestly believe this loan would have never been arranged in time without Johns services. Thank you so much John
Helpful and informative, prompt responses, professional.
If you are looking for someone who will go above and beyond to make sure you get exactly what you are looking for, then John is your guy. Very professional and easy to work with, John made applying for a mortgage stress free. I highly recommend and continue to appreciate him for helping me through each step of buy my first home.
John is extremely knowledgeable when it comes to giving financial advice. He has been helping me for years and always finds a solution that suits my needs. He is very approachable and professional. Highly recommend John as a Mortgage and Finance Broker.
Working with John Chappelow was a pleasure. He went above and beyond every step of the way. John genuinely wanted to help me get the best rate for myself and would take the time to give me updates, I never had to chase him once. He updated me before I even know I needed an update during the refinance process.
I live in a different area to where John's office is but that didn't matter as the whole process was done via phone and email making it extremely convenient as I work full time.
John came recommended to me by a friend and I could not be more grateful. Its clear he is extremely experienced in the home loan and finance industry having worked in it for years. Nothing was too much trouble, he never made me feel he was too busy to help. I wouldn't go anywhere else for my future home loan requirements and have since recommended John to people I know.
John is a credit to the Mortgage Choice team.
Working with John Chappelow was a pleasure. He went above and beyond every step of the way. John genuinely wanted to help me get the best rate for myself and would take the time to give me updates, I never had to chase him once. He updated me before I even know I needed an update during the refinance process.
I live in a different area to where John's office is but that didn't matter as the whole process was done via phone and email making it extremely convenient as I work full time.
John came recommended to me by a friend and I could not be more grateful. Its clear he is extremely experienced in the home loan and finance industry having worked in it for years. Nothing was too much trouble, he never made me feel he was too busy to help. I wouldn't go anywhere else for my future home loan requirements and have since recommended John to people I know.
John is a credit to the Mortgage Choice team.
John Chappelow has helped me a lot with my loan and it went smoothly.
John has a lot of knowledge about home loans and very responsive and approachable.
I would definitely recommend him.
John recently helped us with getting another mortgage and definitely made what is usually such a stressful experience so much easier.
He is extremely thorough and ensures that you understand all the options available to you, and absolutely went above and beyond helping us to get the best rate possible.
I have already recommended John and will continue to do so! Could not have been a better choice for getting our loan :)
Hi John,
Just wanted to take time to thank you for helping me through the process of purchasing my first house, you're a legend mate.
The whole process felt easy, and I really appreciate it.
Look forward to working with you again
Cheers
Don
John Chappelow has helped me a lot with my loan and it went smoothly. John has a lot of knowledge about home loans and very responsive and approachable. I would definitely recommend him.
John was extremely helpful and patient. And successfully obtained me my Loan
John recently helped us with getting another mortgage and definitely made what is usually such a stressful experience so much easier. He is extremely thorough and ensures that you understand all the options available to you, and absolutely went above and beyond helping us to get the best rate possible. I have already recommended John and will continue to do so Could not have been a better choice for getting our loan
John was really good and effective and helped us to get a mortgage in a tough market. I really recommend using him.
Our deal was not the most straight forward, but Johns experience knowledge ensured what got a great outcome. Thanks Mate.
Our deal was not the most straightforward, but Johns experience & knowledge ensured what got a great outcome. Thanks mate.
John assisted me through the process of refinancing and got me a fabulous rate. He made the entire process stress free and I will definitely be utilizing his services in the future Highly recommended
John was great to deal with and secured a fantastic interest rate for us. I highly recommend him.
John was great to deal with and secured a fantastic interest rate for us. I highly recommend him.
John assisted me through the process of refinancing and got me a fabulous rate. He made the entire process stress free and I will definitely be utilizing his services in the future! Highly recommended!!
John was very helpful, went above and beyond for what I expected.
Highly recommended.
I owe him a beer. It's the least I can do next time I see him.
John was extremely helpful last year. We almost gave up with our reno due to not enough funding and had difficulties with refinancing but John worked so hard to get the refinance amount that we needed. He also got us better rate which was a bonus. I highly recommend him for ur loan needs. Its always good to check whether you can get a better deal and John is the one you want to help you with
John was very understanding of our situation and had the foresight and analytic ability to see that we were good credit despite appearances. He was patient with us throughout the mortgage process, guided us well in choosing the lender and he explained things clearly. We wish you the best and hope to work with you again. John
John, was very thorough and knowledgeable to help me renegotiate my mortgage and transition smoothly onto a much lower rate. Highly recommend his professional and diligent approach. Adam
John was very understanding of our situation and had the foresight and analytic ability to see that we were good credit despite appearances. He was patient with us throughout the mortgage process, guided us well in choosing the lender and he explained things clearly. We wish you the best and hope to work with you again
John was extremely helpful last year. We almost gave up with our reno due to not enough funding and had difficulties with refinancing but John worked so hard to get the refinance amount that we needed. He also got us a better rate which was a bonus. I highly recommend him for your loan needs. It's always good to check whether you can get a better deal and John is the one you want to help you with !!!
John is very honest and very helpful. You’ll never go wrong with him.
John was absolutely fantastic, having to deal with, and sort out our bank's constant errors in mortgage paperwork. He definitely deserves a bonus and is highly recommended!
Hi John,
Martin H here, you assisted me regarding my loans. I just wished to say thank you very much for your assistance, I have now received notifications of my new rates and have calculated that you have saved me net $6,643 per year, about $128 per week extra in my pocket, this is considerable and I thank you very much for following up on my behalf.
Many thanks
Martin
John was very proactive, diligent and has strong experience across the lending market and very easy to work with.
He has worked meticulously and tirelessly to find us the best loan structure to support our needs. He is highly motivated to ensure you get the best deals with the right outcome.
My wife and I highly recommend John from mortgage choice
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
