Customer Reviews for Mortgage Choice in Surry Hills
At Mortgage Choice in Surry Hills our goal is to continually provide the best customer service possible whilst always striving to exceed our customers expectations.
We love receiving feedback from our customers in regards to their home loan experience.
Read below to see what some of our customer's have had to say about their dealings with Mortgage Choice in Surry Hills!
Average client rating
5/5 From 219 Reviews
A big shout out to Jason Lin and his team for helping me refinance my home loans during a very difficult time in my life this year. His timely advice and expertise gave me the comfort that I was in great hands, and I would wholeheartedly recommend Mortgage Choice at Surry Hills to anyone who needs experts on their side. Thanks a lot, Jason and Mortgage Choice Surry Hills
There's no reason not to use a mortgage broker, and Mortgage Choice did a great job negotiating rates. They respond quickly and give solid advice.
Jason and the team helped us immensely buy our first home recently. From day 1 they were able to answer the hundreds of questions we threw at them, helped us through multiple complex documents and kept us updated on the journey the whole way. Without Jason and the team I don't think we would have purchased our first property
Extremely impressed with the service provided by Mortgage Choice in Surry Hills. Jason was my broker and ran me through the whole process in detail, answering any questions I had. Highly recommend his services.
My wife and I have used Jason as our mortgage broker for all three times we have bought and sold in Sydney. Jason and his team are fantastic. They are diligent, knowledgeable, professional, great with communication and managed to get some great deals on our home loan for us. Couldnt say a bad thing at all. Thanks so much Jason and team
Jason you've provided great support in structuring and arranging finance for me. Appreciate all the work that you've put into it.
Jason and his team have done a fantastic job with out new home loan and new house build. Couldnt have ask for more, the process had been smooth and stress free, we will be definitely back to see Morgage Choice for our new investment loan. Thanks Darrell and Danielle
Absolutely fantastic service by the entire team I recommend them. I have worked with Mortgage choice as a client for over 15 years. They are a must to find the best loan in this market. Regards Che Smith
Jason was an incredible help to us buying our first home. He was patient, kind, understanding and super responsive and calm when it came to crunch time of putting in offers. He was also so good at explaining things to a novice first home buyer without any condescension. Id highly recommend Jason and the team at Mortgage Choice to anyone.
Just got a call from Jason @ Mortgage Choice to let me know he has proactively sought and obtained an interest rate reduction on my loans. Am very impressed as this was done without me having to ask. Brilliant service.
A huge thank you to Jason Lin who assisted my husband and I in the mortgage application process. He has extensive knowledge in the field and takes the time to go through various home loan options.
He is down to earth and very easy to communicate with, highly recommend
We have had a relationship with the wonderful people at Mortgage Choice for around 10 years and they have always put our best interest first. We heave now achieved a long sought after goal, discharge of the mortgage on our home, thanks to their support. We highly recommend them to everyone.
Jason Lin was patient, clear and very generous with his time. He was very straight shooting, practical and honest. Highly recommend.
Jason Lin was wonderful to work with from our initial enquiry through to finalising a bank loan and purchasing our home, he took the time to understand our situation and needs, helped us to understand our options clearly and answered all of our questions without making us feel silly. It was an 18 month process and we felt supported the whole way. Thank you Jason
They are extremely knowledgeable and work hard to provide a range of financing solutions. I will never deal directly with a bank again and I work in a bank.
They are extremely knowledgeable and work hard to provide a range of financing solutions. I will never deal directly with a bank again and I work in a bank.
I have been a Mortgage Choice customer for many years now. The team there are always helpful, efficient, respectful, empathetic and accommodating with outstanding response and communication. Utterly trustworthy and constantly striving for the best outcomesolution for their clients.
I refinanced my Mortgage with MC in Surry Hills and was again pleased with the excellent communication, service and understanding of the industry. Would recommend.
I went through Mortgage Choice Surry Hills to purchase my first home. Jason and his team made what I anticipated to be a very daunting process, very seamless Appreciated that they stepped me through the process at each stage and answered my many questions. Would definitely recommend
Forget about going to the banks, go straight to Mortgage Choice We received outstanding personalised service that you wont get at any bank. Moreover, they will find you the best lender with the most competitive interest rate and borrowing terms on the market. A big shout out to Jason Lin and all the team at Mortgage Choice Surry Hills NSW
Thanks to Jonathan and the team at Mortgage Choice Surry Hills for a great first home buyer experience. Jonathan listened to what was important to us, and recommended options that were well suited to our needs. He and the team supported us through each stage of the process, ensuring the whole process was much easier than we anticipated.
I had a great home loan experience with Mortgage Choice Surry Hills Jason Lin and his team provided exceptional service - His level of expertise and prompt assistance made the mortgage process effortless. I'd highly recommended
Great team who got me a lower rate on my mortgage. Friendly and professional.
I would like to thank Jonathan Rothbart and all the team at mortgage choice for their support in my journey to become a first home buyer. I bought the property off the plan when the interest rates were low. My income suggested that I would be able to afford the property chosen. Three years later, interest rates are at an all time high. My income was not enough to settle the property.
Jonathan and his team went out of their way to look for a bank who would take the risk. When I already gave up, he encouraged me to hang in there. He could have walked away then, but he really felt for me and didnt give up on me.
Jonathans empathy, compassion, skills and his willingness to fight for me, when the odds were low, got me the loan. I just picked up the keys for my property I finally can settle in the new home.
Words are not sufficient to express my gratitude towards all of the people at Mortgage Choice.
I highly recommend Jonathan and his team at Mortgage choice to anyone.
Johnathan was great in helping my wife and I in securing a great deal in refinancing my home loan. I will be using them again for my next property.
Managed to get my rate down for me. Great service , great customer service and great communication
Great service and support from Jonathan and co., providing great advice when trying to make a huge decision about buying property. Myself and a few friends all use Mortgage Choice surry hills,.totally recommend.
My fixed rate was ending and Jason made it super easy to get the best rate possible. He provided competitor rate quotes and gave me all the info I needed to speak with my bank that resulted in a better discount. All sorted in about a week after I contacted him. It's great that Mortgage Choice will annually review my rate going forward.
Highly reccommended Jonathan Rothbart has been helping me with all my queries and been giving me advises on getting a place. Very helpful, great communication, great service ... 5 stars
What a breeze it was working with Jonathan at mortgage choice Surry Hills - He took care of running all the numbers and getting us the best home loan he could. He was a pleasure to work with and was so positive throughout the whole process. The whole team for that matter were great to deal with. I could not recommend them more.
I used Jonathan and team while buying my first flat. They made the mortgage process so simple and suggested options I didn't even know of. I would definately use them again.
Friendly and kept me up to date on each part of the process. Would recommend the services of Mortgage Choice
We had the pleasure of speakinng with Jonathan through our property purchase journey in Sydney and would highly recommend him and his team to anyone His responses were timely and answered all our million questions with patience and clarity. Thank you so so much for all your help
My experience with Jason and his team was great. They were extremely helpful and put in a lot of effort to ensure the success of our application. I was introduced to Jason by some friends who used to work as mortgage brokers, and they assured me that I would be in good hands. I'm happy to say that they were right.
Thoroughly recommend Jonathan and the team at MortgageChoice. Very attentive, responsive, offer great advice, and always willing to help at the drop of a hat. Enjoyed working with them.
The team at Mortgage Choice Surry Hills Jason, Marison and Lovely worked tirelessly to not only get the best rates for our home loan but handled the entire application process, making sure everything was submitted as needed. They were always available to answer any questions we had and made the whole process smooth and stress free. We have worked with them multiple times and have always had a very positive experience.
I submitted a few enquiries and talked to a few people. Jason is by far the most professional and reliable person I've encourered. Could not be happier with the decision to go with him and the team. Everything has been handled professionally and the team has been very responsive. 1010 would recommend.
Very helpful team in getting the finance sorted in time
Had a wonderful experience with Stephen Rossiter and later Mike Nunn, during processing my home loan.
They assessed my requirements very well and were very quick with pre-approval and formal approval of the loan. The end to end process was very smooth, with no hiccups at any stage. They scheduled a video call at each stage to go thru the nuances, so you are well informed at all the times.
After about 8 months, Mike helped me lower my interest rate by negotiating with the current lender. I didn't need to refinance or move any money to get the rate lowered, since it was the same lender. He was able to achieve a great outcome for me within a week. Can't get more efficient than that
Highly recommend these guys.
Jonathan Jen are fantastic to deal with. Very knowledgeable, helpful and always happy to assist us with our financial needs. We have been dealing with Mortgage Choice Surry Hills for over 9 years now and have no hesitation in recommending to anyone whos looking for a mortgage broker.
Fantastic work and quick responses from Jason and the team at MC Surry Hills. Thanks so much for getting me a great home loan
Great help with getting our home loan. Also great that they periodically review your loan to ensure it is competitive
Great people Very helpful with your inquiries and Jonathan was very happy to answer it all with enthusiasm
Really helpful and persistent in securing a better rate on our existing loan, and suggesting ways to get this same rate on another loan they didn't even broker. In the end saved us a lot of money as we were able to see after our fixed loan ended that our offset accounts had dropped off and weren't offsetting our loans. We were able to fix this with the bank and we will now save a lot of money thanks to Jason and team.
Jason Lin provided excellent advice and service in re-evaluating our existing mortgage and assisting us secure a lower rate.
My partner and I had the pleasure of buying an investment property with the help of the team at Mortgage Choice Surry Hills, in particular Jonathan and Marison. They made the process easy and took the stress out of buying a property Thanks to everyone involved and we look forward to your continued service.
Very professional, helpful and always ready to answer our questions. A client for almost a decade and very happy with their services as always.
Great team. More paperwork than expected however
We found Jacob his team very professional. They were a dream to work with and we got an excellent result They communicated well throughout a tricky refinance nothing to do with them and we'll happily work with them for all our future financing.
Stephen and the team from Mortgage Choice Surry Hills are amazing Stephen catered to our needs and always recommended the best solution for us without ever stretching our budget. His expertise, compassion and tenure in the space really shined through compared to other brokers we had seen prior.
His team are very polite and warm welcoming, always on the ball with any question or requests I had. Highly recommend this place Marison expedited our final loan approval to get a result within 24 hrs.
Thank you so much to Stephen, Jacob, Mike, Lovely and Marison.
Working with Stephen and the team was a delight. They did all the heavy lifting, and kept me informed throughout the whole process. The whole team had a role to play and worked through their pieces in a timely and professional manner. It was a stress free process which when re-financing a home makes a significant difference. I have no hesitation in recommending the team at Mortgage Choice Surry Hills and I personally look forward to continuing to work with them into the future.
This is my second property purchased with the assistance of Stephen and the excellent team at Mortgage Choice Surry Hills and I can't recommend them highly enough. They take the time and care to listen and understand your requirements and make the entire process seamless and hassle free. The communication was consistent and they were always there when I had questions. Thanks team MC Surry Hills.
Stephen and his team are friendly, approachable, and skilled professionals who will be providing all the updates as they happen, be able to sort out any issues, and definitely work out difficult applications. I appreciate your assistance and hopefully will have an opportunity to come back with another application.
We have use Mortage Choice in our first home buyer experience and they were amazing
We try a couple of brokers before them, and they did give us either the support that we needed, or they didn't quite understand the ins and outs of the process and they just follow an excel sheet.
Mortage Choice was very different they understood the process and were up to date with all the changes in legislation which help us greatly.
Thank you for all your help team you really made a difference in the experience, looking forward to our next business together
Jonathan has been unreal in trying all sort of options to ensure I get the best deal for my property purchase. I am very grateful for all the works that the team at Mortgage Choice Surry Hills has put in to help me secure the loan to settle my properties on time.
The team at Mortgage Choice worked hard to find us a suitable and appropriate Mortgage and worked with us to complete the documents and get our property. After 18 months and with rising interest rates the team negotiated us an interest rate reduction without any prompting.
The team went above and beyond expectations and continue to give us an exceptional User Experience. Dont hesitate to use them.
Stephen and all the team at Surry Hills Mortgage Choice are very professional and easy to deal with. They keep me up to date on all loan progress and changes and have been very helpful in getting reduced interest rates.
Straight from the start Mortgage Choice provided great service all the way up to settlement and always made time to answer any questions. Highly recommend. Will be back.
Stephen has been my broker for about 12 years now and he has always provided outstanding service and advice, and supported me in securing the best variable loan rates throughout the years. I would highly recommend Stephen and his team for any homeowners in Sydney.
I recently worked with Mortgage Choice to secure financing for my new home, and I couldn't be happier with the experience. Stephen Rossiter was my broker, and he was truly exceptional from start to finish.
From our very first meeting, Stephen took the time to listen to my needs and concerns, and he worked tirelessly to find the perfect mortgage for me. He was always available to answer my questions and offer guidance, and he made the entire process feel easy and stress-free.
Overall, I would highly recommend Mortgage Choice in Surry Hills to anyone in need of mortgage services. Stephen Rossiter is a true professional who goes above and beyond for his clients, and I am so grateful for his help.
I have refinanced twice now with Mortgage choice and they are always so helpful with advising the best options that suit me. I receive yearly check ins to make sure I am still happy with my loan which I find so helpful. I never feel pressured into making choices that aren't financially suitable for me and Stephen's advice is always honest and helpful. Thanks again Mortgage Choice
I began my association with the Team over a decade ago. They have continued to maintain contact and helped me to get the best interest rates for my mortgage. Great service, professional and friendly.
The team are efficient, professional and went above and beyond to ensure our mortgage needs were met.
The customer service and support from this team are out of this world. Huge thanks to Jonathan, Jacob, Lovely Marison for helping me refinance my loan. Will not go anywhere else for anything home loan-related in future.
Being 1st time buyers is daunting. Add the Sydney market and a pandemic in the mix and if that doesn't get your stress levels up, you're one cool cucumber Stephen and the team at Mortgage Choice Surry Hills made the entire process so easy for us, they really took care of everything. Even suggesting a solicitor and buyer's agent when we got so fed up with constantly being outbid, etc. We finally bought off-plan and not surprisingly perhaps, this came with huge delays and a hand full of lapsed mortgage approvals. Every single time, Stephen was there for us, talking through all the options in front of us like it was the first time We have already recommended him to one of our friends and will not hesitate to do so again or anyone reading this. Absolute super stars at Mortgage Choice Surry Hills
Ill never go anywhere else. The entire team always get great results for me and my mortgage. Thanks
Jonathan and his team have been marvellous. Ive been wanting to renovate my house for a while but always thought it was unachievable . After a brief conversation to discuss my situation, I can now look forward to a new shower Jonathan was approachable, very easy to talk to and understanding. Mortgage Choice are my top choice. Thanks again.
I picked Mortgage Choice as a random internet search, but it turned out to be one of the best random encounters of my life After few days of submitting my profile, Jonathan reached out to me and immediately set a videocall meeting to know every single and lil details of what I am trying to achieve. He helped me in every step and endorsed me to his team for further liaising with the bank. Lovely, Jacob Marison were equally awesome in terms of knowledge and expertise with the whole process. I've never knew refinancing can be this simple and stress-free until now I highly recommend them, cheers to all of you guys at Mortgage Choice - Surry Hills
Stephen and Owen and his team - in our case also involving Mike, Jacob, Lovely and Marison - guided us through our purchase of a property in late 2022. Stephen was patient and informative in explaining the processes and proposing options and setting us up then Mike and Jacob took over getting us there. They went above and beyond in finding solutions to some unexpected complications not of their making and completing by a needed deadline, and were great at keeping us up to date on progress ... we really felt in good hands and the outcome shows that we were For me it's the second excellent experience using Stephen and Owen's broker team services and have no hesitation in seeking their help again and in recommending the team. Should we be fortunate enough to be able to buy property again we certainly will Nick Ronnie
Friendly staff
Tracey was a very professional broker. She went above and beyond to assist us with the loan. She kept us updated throughout the process and coordinated with the bank constantly to get the best result. When I have questions she alway provide the prompt answer even outside of the biz hours. Best experience with her, highly recommended
Extremely satisfied with Mortgage Choice Surry Hills the team did an amazing job to secure a loan for me, very professional and approachable and easy to talk to in what turned out to be a different task I would highly recommend them to everyone.
As first home buyers, they made the process easy to understand. The team were very helpful and supportive throughout the entire process.
Amazing team. Provided great support through every step of the refinancing process.
Tracey was wonderful It's clear that she is knowledgeable in this is field whilst not compromising on being reassuring, patient, clear and thorough throughout our discussion. I recommend her without hesitation
Excellent and timely service from Jonathan and team. Jonathan and team provided an exceptional service under a tight time frame in somewhat complicated circumstances. They advised us of lots of options we didnt know about. As a result we had everything we needed to feel confident bidding at auction for a home that we had previously thought wasnt an option for us. A job well done Thanks guys
Tracey Kee really knows her stuff and provide a wealth of valuable information and guidance on unfamiliar but really important financial options. Thanks
Professional team, exceptional service, excellent results. Ive got to hand it to Stephen Rossiter and his professional, well organised team at Mortgage Choice Surry Hills, NSW. They have gone above and beyond assisting us with our two home loans SMSF and our new home. We reside in Victoria and everything is managed by the Surry Hills team in NSW, always delivering exceptional and friendly service.
I would personally like to thank and praise Mike Nunn and Jacob Sneddon for their patience, great communication, fast action and awesomeness. Nothing is too much trouble for these guys. If youre wanting a loan of any kind, I highly recommend calling, emailing, zooming or texting Stephen for help. His team wont give up until they find you the best solution.
Trudy Kevin Hossack.
Thank you, thank you, thank you
To Jonathan and the team for helping us with refinancing our home loans. We couldn't have done it without you Jonathan and I really don't want to imagine where we would be if you hadn't helped us. So again, the biggest thank you.
I've been with Mortgage Choice for over 5 years I've honestly lost count. The team are very professional, efficient and always ready to answer any of our questions. I wouldn't trust my loans with anyone else.
Excellent and timely service from Jonathan and team. Jonathan and team provided an exceptional service under a tight time frame in somewhat complicated circumstances. They advised us of lots of options we didnt know about - including using a deposit bond, getting bridging finance, and negotiating certain terms of the contract before auction to suit our circumstances. As a result we had everything we needed to feel confident bidding at auction. A job well done Thanks guys
Tracey and her team were an absolute pleasure to work with. Tracey was patient, supportive, informative and very responsive. She understood the home buying process was new to us and took the time to not only help find us the best home loan but also educate us along the way. Highly recommend
I have used Traceys services before as her execution was flawless with my first mortgage so it was a no brainer to use her again for my second mortgage. Kudos to Tracey and her team at Mortgage Choice Lovely, Marison and Jacob, they truly went above and beyond to make it a seamless experience. Definitely recommend to anyone looking for a mortgage or to refinance their existing one.
Tracey and her team at Mortgage choice Surry Hills are the Legends
Im so happy with their service and support from initial application to the settlement day.
We discussed our case with other brokers as well, but Tracey was the one who provided the best advice and initiatives. She is quick, caring and always available to speed up the process, specially when the interest rates are fluctuating.
I highly recommend their service
We have been using Mortgage Choice for 5 years now and have been very satisfied with their level of service. We have recommended them to many friendsfamily, and will continue to do so. They make the financing process very simple and stress free
Tracey, together with Lovely and Marison, ensured our recent refinancing experience was a frictionless one. They keep us updated at every stage of the customer journey so we can sleep well at night. Thank you to the entire team @ Mortgage Choice.
My first meeting with Tracey Kee couldnt have gone any better. Tracey was extremely informative answering every question I had asked. She also help devise a plan for me to achieve my future goal. Very professional and great businesswoman. Look forward to working with mortgage choice Surry Hillls in the near future
Tracey was very helpful, I would definitely recommend her.
Fantastic What to tell about Mortgage Choice They are dedicated, focussed, on time, patient, due diligent, perseverant etc... Can you believe it, I got my formal loan approval in 4 days starting from scratch i.e. filling application form. Tracey, the wonder woman who can turn the things so fast you can ping her, call her and you can always expect immediate response wherever she might be you can always expect a response from her, if she is awake means she will reply to you for clarifying any query to make the transition smoother. Such is the commitment Thanks a lot Tracey and your team for the fantabulous job and turning on time for the things.
My meeting with the team at Mortgage choice was superb. They made me feel very comfortable, took time to explain my options and talked me through the parts of the process I didn't understand. I would highly recommend using them. Excellent service.
Working with Tracey was an absolute dream. She was super knowledgeable and made my journey to purchasing my first property so much easier. I strongly recommend Tracey and the team at Mortgage Choice Surry Hills. Absolutely exceptional
Thankyou Tracey Kee for all the information you have provided us regarding refinancing. It was very helpful, you made so many things clear to me. Hope to get your ongoing support when needed. Thanks again.
I am glad my all of my Loan fundings are taken care of by Tracey and her team Lovely and Marison, Tracey is meticulous in her work, her advise is accurate, her response to any queries is almost instant emailSMS, she is very passionate about finding alternate solutions for customer, she definitely did for me, I highly recommend this team, if you are looking for Mortgage loans.
Thank you so much Tracey and Team I appreciate all your help.
Had a seamless experience working with Tracey, Lovely and Marison. They were all extremely knowledgable, attentive and warm throughout the entire process. Love to see women kicking goals
Tracey was incredibly helpful, patient and informative. As a couple looking to break into the property market it was overwhelming before finding mortgage choice. Look forward to continuing to work with Tracey and achieve our goal of owning our first home.
My information session with Tracey was very informative. Tracey took the time to patiently listen to my specific needs and walked me through the steps in deciding on the best home loan for my circumstances. With her guidance, I can be confident that I am getting a good deal
For what was initially a daunting process, Jonathan, Marison, and the team were incredibly helpful and professional from the start right until settlement. Their knowledge and in-depth expertise helped provide piece of mind, and I am extremely grateful for their willingness to answer all the questions that I had. Would highly recommend.
Excellent customer service. Caters to each and every query. Big shout out to Jonathan and Isaac
Stephen made our first meeting enjoyable, informative and simple. His customer service was impeccable and the company is very professional. After just one meeting we felt we can trust them to take good care of our mortgage journey.
As a potential first home buyer with many questions, Tracey has been very patient and accommodating. She is very professional. We highly recommend Tracey from Mortgage Choice.
Huge shoutout to Tracey Kee for her excellent customer service She was very responsive even after hours and provided great support and guidance throughout my first home buying experience.
I was very impressed by her expertise, knowledge and professionalism. If youre a first home buyer, I highly recommend Tracey
Staff are very knowledgeable and explain everything in plain and simple language and terms that are easily understood
We've always had fantastic service from the team at Mortgage Choice in Surry Hills. And our recent experience with Tracey Kee, met all of our expectations and was very helpful with our home loan.
Stephen and the team at Mortgage choice are wonderful We are long time clients of Stephens. The process of buying our first home and refinancing was so easy and each step explained to us clearly. Highly recommended
Tracey and the team helped us to find the cheapest loan that matched our needs. They were very quick to respond to any queries from ourselves and to feed through updates from the lender. Very smooth process, highly recommend
Tracey from Mortgage Choice is amazing. She is an expert and truly cares about the loan application. Settlement period is a stressful time but she regularly follows up with the lender and provides update to her customer to make it less stressful for them. Overall, a great broker to work with.
This is the third time I have had my loan organised through Mortgage Choice Surry Hills. Dealing with Jonathan, was fantastic from the start to the end. He is professional and always available to answer any questions. The experience I received confirms my decision to do business with this branch again. Also Marison and Jacob do a great job keeping all the administration paperwork in order. Well done team...see you again in the not too distant future
Tracey is fantastic broker - very helpful throughout the whole process and provided a great service. Highly recommended Thank you.
Tracey was extremely informative friendly. We highly recommend the services at Mortgage Choice in Surry Hills
I would definitely recommend using Mortgage Choice as your brokerage, especially as a first home buyer
When my partner and I started the conversation with Jonathan from Mortgage Choice, we really had very little understanding about the housing market, our affordability, and what the best options would be for our lifestyle and incomes. Jonathan was SO patient with us the entire way and never batted an eyelid, regardless of having to repeat himself numerous times. We definitely felt taken care of and the best part is... that we ended up with our first apartment
We will definitely be heading back to Jonathan when the time comes for our next place.
Thanks
Tracey has really been very helpful and provides me with alternative and solutions. Really thankful to work with Tracey
Stephen and the team are wonderful, the customer service is outstanding, and they answered emails and responded to questions quickly and nothing was too much trouble.
They truly worked with us to understand our situation and found out our needs to provide us with the best advice.
They helped us to understand everything that is involved and explained things in a way that was easy to understand.
We highly recommend the team at Mortgage Choice Surry Hills.
Very professional and approachable. I was provided with great options Id never considered. I was made to feel very comfortable and really appreciate the approach from Tracey.
Would recommend
Excellent attention to detail and follow-up from the entire team. A superlative experience
Excellent professional team made buying my first place a smooth process and were always available to help with random questions. Would definitely recommend for navigating the process of getting finance and purchasing a place.
Tracey was so thorough and clear when she went though all the financial aspects of applying for a home loan. She answered all my questions and cleared up a few areas I had completely miss understood from when I was researching on my own accord. It is such a relief to have someone trustworthy on your side through this daunting experience as a first home buyer. I highly recommend.
My wife and I have been with Stephen and his team since 2013. We have refinanced multiple times and have been working with them to find our new home. The service is outstanding. They really seek to understand your long term goals in order to provide the best possible advice. Highly recommend the team at Mortgage Choice Surry Hills
My partner and I saw Tracey Kee for a consultation, she made our experience very easy and comfortable. She was very knowledgeable and professional and was able to answer all of our questions. We highly recommend seeing Mortgage Choice Surry Hills
Tracey is a six-star professional in mortgage service. She helps me so much with her superb recommendation and high efficiency.
Its been a long wait but finally moved to my dream place. Thanks to Tracey Kee, my mortgage broker, who has been very patience and helpful through out the whole process. Shes courteous, professional and very experienced in the industry. Prompt to follow up any queries and made the whole process simpler. Would definitely recommend her.
Tracey Kee was with us every step of the way throughout our first home purchase. She was understanding, professional, insightful and always there to assist us when we had questions. I would recommend any first home buyer to seek her expertise as she made what could have been an otherwise stressful experience, amazingly simple and exciting. We really appreciate her and all that's she's done for us.
Tracey Kee walked us through the entire process , helping with every step and answering our endless questions even after hours.
As a conveyancer in this industry for more than 10 years, I highly recommend Tracey Kee's professional service. She is extremely responsive and almost have the best interest of her client's need. She makes the entire conveyancing process seamlessly smooth. Tracey certainly has my highest recommendation
Very thankful to Tracey Kee for not only providing detailed and helpful information so promptly and patiently, but for helping us navigate through all of it very efficiently. Tracey is as approachable and diligent as she is knowledgeable and updated.
Impressed with Traceys prompt replies, detailed explanations and how she works beyond normal work hours e.g. late at night to ensure your urgent application needs are met
Tracey is an amazing broker, she is very professional, detailed and helpful Shes been with me every step of the way to help me buy my property Highly recommended
Can highly recommend Tracey Kee, as a customer centric broker who goes above and beyond to delight her customers.
We are really happy with the service Tracey provided, she made deal with our mortgagor a smooth and easy process and worked tenaciously to secure great rates.
She has continued to be in touch and we will be asking for help when we next refinance.
Thanks
I have done my very first mortgage loan application and Mortgage Choice Surry Hills team were great. The whole process was very smooth. They kept me posted on the progress and responded to my emails promptly. Great service. I definitely recommend Mortgage Choice Surry Hills Thank you, Jacob, Owen, Jonathan, Mike, Stephen, Marison, Lovely
Stephen, Marison and Jacob were an absolute joy. They were always available and happily answered my questions. They made the experience incredibly smooth, I'm very thankful Highly recommend going through them.
Great service, professional, friendly stuff. Always reachable and they sincerely look after their customer through the whole process even in most complicated and time sensitive situations. Worked with Stephen and his team twice so far can't recommend them enough.
The team at Mortgage Choice made my home buying experience extremely smooth. From the first phone call still not even knowing what I wanted through to settlement - they have provided an extremely professional service. They were consistently keeping me up to date with everything and were very prompt to answer questions and queries thoroughly. Would absolutely recommend
The mortgage choice team worked extremely hard and efficiently to meet tight deadlines for settlement. Couldn't have asked for more. Thank you Mike, Jacob, Stephen, et al
The team at Mortgage choice Surry Hills helped us through a refinance as well as a purchase. We received friendly and professional services in both instances. Jason, Jonathan, Jacob and Marison were all great to deal with and always made themselves available to assist with our queries and requests. Would highly recommend their services
I cant recommend Stephen and his team highly enough. They made the whole process informative, friendly and easy to understand. Thank you very much for everything.
Stephen and his team have helped me now twice in securing a mortgage, and I cannot recommend them more highly. Stephen and team are extremely kind, responsive, professional and helpful. I had a fast settlement under some difficult personal circumstances, and the whole team banded together to help bring the loan together in record time. In the year prior to this, I had a couple of times sought out Stephen's help for guidance and advice re loan amounts and options, which he gave generously. I will continue to return to these guys as they made a huge difference to my life in this stressful time. Thank you soooo much
Mortgage Choice helped me purchase my first home seamlessly navigated every obstacle that pre-approval eventual settlement threw at them. They were extremely responsive, professional understanding throughout the entire process. I highly recommend you contact them if you're looking to buy. A special shoutout to my broker Jonathan, Marison Jacob for helping me along the way.
Stephen met with us and took us through our options and provided excellent advice, perfectly suited to our needs. He and his team looked after our home loan application and guided us through the process professionally, which gave us confidence. Weve now settled and couldnt be happier. Highly recommended and five stars.
Fantastic experience from beginning to end. Stephen, Jacob, Marison the whole team made the process so easy for me. They are fast, responsive helpful. I wouldn't hesitate to recommend them.
Stephen and the team were amazing to deal with and helped us get over the line and into our own home when even we werent sure it was possible. The team were always available when needed and were very prompt with replies when some very stressed out first home buyers in ourselves kept bothering them They were always happy to help and answer questions. Highly recommend them to anyone looking to buy a house We would not go anywhere else after having this experience with them.
Mortgage Choice Surry Hills made sure we were able to purchase our favourite property , and with a great mortgage product. They took all of the stress away in preparing out loan application and made sure we understood our options. They are a very friendly team. This is the second property and 4th mortgage they have arranged for us. We would recommend them for someone looking for their first mortgage product, or looking to refinance. Prompt response and great service.
Jason, Marison and Co. bent over backwards to fast track a time critical and complex combination of a refinance and new purchase and managed to get the job done. To anyone curious about their level of commitment - they will drive out on a 50km round trip so that you can sign contracts to be submitted in time for a tight deadline.
Highly recommend their services.
Shoutout to the sneaky hundo strat.
Stephen and the team were so professional and helpful, going to the extra effort to meet a tight deadline successfully. Loved the convenience of being able to secure financing 100 online it was an efficient and easy experience.
The whole team at mortgage choice were excellent from start to finish. They were really responsive to our phone calls and emails and supported us through the entire process. They always had our best interests in mind and gave us great recommendations when it came to choosing our loan and how to apply. We will definitely use them in the future and recommend them to our friends
My family and I enjoy working with the team. Stephen, Owen, Jacob and Marison are all very responsive, highly professional and extremely helpful The team made our first property purchase a stress free journey. We are looking forward to continuing our relationship.
We've now worked with Stephen and his team twice and both times have been an absolute pleasure. Friendly, professional, helpful and efficient - you couldn't ask for anything more. Even though it was a decade between the first time and most recent time we worked together Stephen has always been on hand in the intervening period to provide advice when we have been thinking of purchasing property.
Jason was fantastic help throughout the process. He was prompt with his communication and has a deep knowledge of the loan market. He is completely on your side and acted solely in our best interest. Our situation was quiet different and his final recommendation was for us to take actions that didnt benefit Jason financially at all and I believe this is absolute testimony to Jasons character, ethics and upmost want for the best outcome for the client.
We had a great experience working with Stephen and his team. They were very helpful, and communicated well during the entire process. Would recommend them to others, and we'll definitely use them again
Thanks to Stephen and the team. I now have my new investment property, the whole thing went ahead without any trouble at all. Would highly recommend.
Great experience with Jason and Marison. Jason helped me through each step and I couldnt have got my home without him. Definitely would recommend. Cheers
Jason and team are great to work with. We have been working with them for a number of years and they have helped us settled multiple properties. Highly recommend
As a first home buyer Stephen was the perfect person to guide me through the process, patiently explaining options available and breaking what had seemed like an overwhelming task into small manageable steps. As well as providing a really useful overview of how the process worked Stephen was very up to date with all the latest first home buyer incentives available.
Absolutely fantastic service by the entire team I recommend them.
Stephen and the team at Mortgage Choice Surry Hills are great They provide a friendly service, answering all our questions even the dumb ones as first home buyers and have guided us through the loan preapproval process in a fast, efficient manner while keeping us updated along the way. Would highly recommend
Jason and his team were responsive and supportive in helping me navigate a tricky buying process. I would highly recommend their services
Jason and his team Azeleen and Marison were so responsive and easy to deal with. They answered all of our questions and worked really fast to secure us the final bank approval. Jason was calm and professional throughout the process. We are very happy and would highly recommend Jason and Mortgage Choice Surry Hills
Awesome job. Worked on a very tight timeframe and were able to finalise the settlement with our chosen bank on the mark
Just had once again the pleasure of purchasing our new home with the help of Stephen, Jacob and Marison. They are incredibly knowledgable and make even the most important purchase of your life a breeze. Have recommended them to friends many times before and I will certainly keep doing the same for future recommendations.
Great service from Stephen and the team.
Jason Lin and the team Marison were very responsive to our requirements and the whole transaction with them and the bank was fairly seamless once all the required documentation was provided.
We were happy with the process and the feedback at each step.
We would recommend them to others looking for a loan broker.
We have worked together 3 times now with Mortgage Choice Surry Hills and it has been fantastic every time. We are getting great service and we will keep going back to them despite living in a different state. We found them very professional, quick to respond, listening to our wants needs and helping us achieving our financial goals. 5 stars
I would like to express how grateful I am for the team at MC in Surry Hills. They have been there for me since I started my search, providing me with lots of loan options and taking all the hard work off my hands. I have been particularly happy with the support that I have received over the life of my loan. Jason and the team have helped several times to ensure the bank is charging me the correct amount and advocating on my behalf, which is added service that I wasn't necessarily expecting. Given I have paid nothing out of pocket, the value they have provided me is effectively infinite and continues to grow...
The team at Mortgage Choice really helped us at every step when buying our first home. They made an infinite amount of choices and forms seem completely manageable, and took us all the way through to settlement date. They made a very daunting task very simple, and helped us make the best decisions for our particular needs. Thank you particularly to Stephen, Aze and Jacob
I dealt with Jason on recommendation from a friend. I found him to be friendly, knowledgeable and professional.
Great experience again with Stephen and the guys when refinancing for our existing home and purchasing a new property.
Jason did an amazing job with helping me refinance my investment property. As I'm self employed it was not a regular process and took a lot of work. Jason's close relationship and knowledge of the banks was instrumental in helping me to achieve a successful outcome that would have been impossible without his help.
I will certainly be using him in the future and would highly recommend reaching out if you are considering buying or refinancing a property.
The team at Mortgage Choice Surry Hills are fantastic to deal with - Steve, Owen, Jacob and Jason have held our hands from first home buyer stage through to construction loans and now helping us out for a third time - and have secured us a much better interest rate. We cant thank the team enough Prompt, caring and professional - 110 effort every time
Darryl and Kate
After calling a couple of mortgage brokers who conducted their business exclusively over the phone, and advised which bank it'd be best to take a home loan with based on some very broad questions, it was a relief when Stephen called us after submitting an enquiry on their website and invited myself and my wife for an appointment in their office. From a very thorough overview of the process, which was both clear in terms of what we needed to do, and transparent in explaining how they work, Stephen and Marison kept us informed and in the loop every step of the way. Now a little over 2 months later we have our first home loan, and it certainly won't be the last time we'll be utilising Stephen and the teams services.
Jason Lin from Mortgage choice made getting my personal loan a breeze, we had some issues with the transfer of funds but Jason persisted and it was successful. Thanks again.
Stephen and the team have been so helpful, insightful and patient during the process of obtaining our loan, right through to settlement. Every detail was covered and the customer service is of the highest standard. We didn't feel any of the usual stresses that goes with applying for a loan and I have done this before with other brokers which is a testament to the care and time taken by the entire team. Id also like to make special mention of Jacob who worked tirelessly with us until the very day of settlement. Highly recommend Stephen and the Mortgage Choice team at Surry Hills. We will continue to choose them for any of our future loans
Very patient and helpful staff in finding a mortgage solution.
Great service by the entire staff at Mortgage Choice, Surry Hills. Second time doing business with Stephen and his team. They looked after me from start to finish with minimal stress. Highly recommend trouble free investing.
I dealt with Jason Lin and the service was excellent. He made the whole process stress free and had fantastic customer service skills. I highly recommend Mortgage Choice
Cannot thank you enough guysss
Being first home buyers and completely new to this we needed all the help we could get. Stephen and Jacob were truly amazing at not only getting us a fantastic home loan but also helping us navigate our way through the whole process and making buying our first home as stress free and smooth as we could ever hope for.
Thank you so much guys. We could not be happier.
Weve been working with Stephen, Owen and Jacob for the past 9 years - 4 property purchases and countless refinancing... they always go the extra mile and are willing to help with everything loanfinance related.... and push for better rates on exisiting loans Ive recommended them to friends and family, and will continue to do so
I have utilized the services of Mortgage Choice Surry Hills for 2 residential loans within the last 5 years. As an expat living in Hong Kong, I highly recommend their services and expertise when dealing with clients living abroad. The process of applying for a mortgage from overseas is stress free with Mortgage Choice Surry Hills knowledge and experience dealing with expats and foreign bank requirements. Documents and forms are sent by registered mail for the client to sign and return. It is a hassle free process with no need to travel and sign anything in person. I recommend Mortgage Choice Surry Hills and will use them again.
Jason and Jacob did an amazing job helping us buy our first home. Their broad knowledge, friendly service and ability to deal with the banks helped us achieve a very early settlement date. I would highly recommend reaching out to them if you are considering buying a property.
Jason got me a great deal and helped me every step of the way, answering all my questions and offering tailored advice in a professional and courteous manner. He made the whole process fun and stress-free and was a pleasure to deal with. My girlfriend also successfully applied for her mortgage through him too. We are delighted with the services offered by the Mortgage Choice Surry hills team and highly recommend them Thanks
The staff were friendly, helpful and knowledgeable. They answered all our questions and made sure we understood what was happening. Thanks again
Fantastic service. Stephen and Jacob could not have been more professional. My refinancing was done and dusted within weeks with they kept me informed at every step of the of the process.
I highly recommend them.
Jason and the team at Mortgage Choice really went above and beyond to assist us with our settlement. Highly recommend
Purchasing a new home can be very stressful, this was our first property and it was an off the plan development. However Jason and Jacob made the whole experience seamless and stress free. Jason was our broker and listened to our needs, he broke everything down for us and gave us options. Jason went above and beyond in explaining the pros and cons of each choice, based on what we desired, any update to the market and Jason was already on the ball. He was extremely patient and was always available throughout the whole process. He like Jacob have great attention to detail and kept us informed throughout the whole process. I was extremely happy with their professionalism, both are extremely likeable and we got a great feeling from the first visit to the last. Even after settlement, their services still continue - overall oustanding customer service which we are very greatful 5
Stephen and the team have been very supportive in helping us find a new mortgage deal to help with our financial cash flow, many thanks for helping is through this very stressful period.
We would recommend Mortgage Choice Surry Hills to anyone needing any financial advise or loans.
Julius and I would like to thank Bidhan who helped us with our complicated home loan, especially with the added stress of a short settlement. Bidhan was always highly professional, friendly and helpful, and always easy to reach if we needed to discuss something. He explained everything clearly and most of all we trusted him completely with handling the task We have already recommended Bidhan to friends and are looking forward to returning to him in a few years when we are ready to refinance our loan. I would highly recommend Bidhan and Surry Hills Mortgage Choice, it was definitely worth the trip out from Campbelltown to meet with him Also, we'd like to mention that we spoke with Jacob a few times and found him to be very friendly, helpful and professional also. Thanks again Bidhan and team
Stephen, Owen and the entire team at Mortgage Choice Surry Hills, have been looking after us for a number of years. We have now completed 3 seperate mortgages with them, since our first home. They have always gone above and beyond, ensuring the process is stress free. We trust them implicitly and really feel they have helped grow our finances and advance our position. We always come away knowing they have our best interests at heart. Not only are they super efficient, but they are an exceptionally friendly team and we always enjoy our dealings with them. We are beyond happy with their exemplary service and we cant recommend them highly enough.
As a first home buyer, the process of buying a home can be confusing, but Jason made it simple. He was always available and willing to answer any and all questions we had about the process.
My wife and I came to Stephen and team with pretty complex needs. Some things already in place, we also needed to merge everything into a loan so we could build. Every hiccup was met with nothing but professionalism and a can do attitude by Stephen, Jacob and Shivani. They were all so patient with our many questions and were able to explain everything to us in terms we can understand. We are no excitedly waiting for the slab to be laid on our dream home. Thanks so much for everything. Highly recommend.
Stephen made the process of buying property so much simpler and stress-free. He explained the process and our options clearly, and is professional but also personable. We couldn't be happier.
As ever, the team at Mortgage Choice Surry Hills have worked very hard to find me the best mortgage deal. This is the third time and as usual the service was efficient and friendly throughout. I cant recommend them highly enough.
It has been an absolute pleasure to work with Mortgage Choice and in particular dealing with Jason. Jason took care of the whole loan application, negotiated a great rate and package with a bank and made the process as easy and seamless as possible.
Bidhan was fantastic. He understood my requirements and was able to restructure my loan to suit my needs.
Would recommend him or any of the team at Surry Hills
My partner and I have used mortgage choice Surry hills on a few occasions now and each time they have made the experience a breeze. The whole team have been great but special thanks to Bidhan who has worked tirelessly Re financing our home loan and arranging finance for an investment property at the same time. Even though we put extra pressure onto him by finding a property before we had arranged the funds, he worked without complaint to make sure we didnt lose our dream home. He is quick to reply to messages and keeps you informed of what is happening and where you are. Thank you Bidhan for all your help and for making it happen
RR
I would highly recommend Bidhan Pandey of Mortgage Choice Surry Hills. Bidhan recently helped us buy our first home, being very new to the process we were so luckily he was there throughout the whole process. So impressed with his helpfulness and follow up.
Stephen has an excellent knowledge of the industry. His professionalism and efficiency throughout the whole process was above and beyond. We moved to our dream home and we cant thank him enough because this definitely wouldnt have happened without him and his team
Excellent service which was focussed on my needs I highly recommend Jason Lin and the Morgage Choice team they made my experience welcoming and the process of refinancing painless and seem less Highly recommended
We have used Mortgage Choice, Surrey Hills for the purchase of numerous properties and highly recommend their service
On this occasion we were assisted by Jason Lin and Shivani Reddy. They both made the task of simultaneously settlement seem less daunting. They were not only professional, they used their expertise to execute the process seamlessly.
We are beyond grateful.
Kris and Taryn
Stephen and Jacob made the process of purchasing my property very easy. They clearly explained every step, kept in contact with me regularly and handled all of the required documentation on time. The path to settlement went very smoothly and I am grateful for their assistance.
I will be returning in a few months to arrange a purchase of a property within my SMSF as I found Stephen to be very knowledgeable and experienced in the changing SMSF landscape. I highly recommend this business to other customers.
Excellent fast service Bidhan the crew far exceeded our expectations have referred him Mortgage Choice Surry Hills to friends family. Highly recommended
Absolutely brilliant service - great communication, understanding and they know how to get it done. Highly - more than highly - recommended. They got our refinancing done in record-breaking time. Kept us informed all the way. And seemed as happy as we were when the deal was done. Now we will be customers for life.
The team at Mortgage Choice Surry Hills are true professionals and provided excellent service. I had again a great experience and would highly recommend them to anyone...
I just wanted to update this review - five years later I have been dealing with Jason and it has been nothing but professionalism So impressed with his helpfulness and follow up. I thoroughly recommend him.
And I wrote the following 5 years ago
I am a demanding customer and I could not have imagined a better Mortgage Broker than Mark Sourintha. He was insightful, proactive and incredibly quick to respond to all requests. He made things much easier by speaking directly with my real estate agent, bank, soliticitor etc.
I definitely recommend him if you want to make buyingselling a lot less stressful - and we all know that it is already stressful enough
Bidhan Pandey recently helped us buy our first home a beautiful townhouse in Rooty Hill. Turns out we didnt know what we were doing, so luckily he was there for the whole process. After looking at a couple places we made a choice on this one and got settled on this Thursday.
Without Bidhan Pandey we never would have got this far, I will be recommending him with all my friends and people I know.
Thank You Bidhan Pandey for everything.
Jason was absolutely amazing and went above and beyond time and time again to exceed my expectations and make the process smooth and stress-free. It was refreshing to have someone really take time to understand the specifics of my relatively unique situation then tailor the best outcome for me. Jasons expertise, passion, and ongoing customer commitment is unsurpassed, which meant he could secure me an even better deal after I was already happy with the first The team is incredibly friendly, professional, and reliable, and I will happily be a lifelong client of these gems.
We had a fantastic experience with Jason Lin and his team. They were interested in finding the best solution for us and were very patient throughout the whole process of us bidding on houses and finally securing a place. They were professional and helpful from start to finish and we would definitely use them again.
I can not recommend Stephen and the team highly enough. We refinanced for renovations and got a much better rate. When I mentioned we were also looking to get a new car Stephen referred me to Ella at Mortgage Choice Asset Finance who not only assisted with the loan but, their with fleet buying power, got me the best possible deal. I never set foot into a dealership
We recently used Stephen and his team at Mortgage Choice Surry Hills for our first home purchase. We couldn't recommend them more highly.
We were very new to the process but after several meetings, phone calls, emails with Steven, Jacob and co we made our purchase fully informed and with confidence. A big thank you once again.
It was a pleasure to work with the team at Mortgage Choice in Surry Hills. Jason was very professional, efficient and extremely helpful throughout my entire property buying journey. I will be recommending the team to friends and family in the future. Thank-you to Jason and Leo for all your help. You guys were wonderful and I am very happy with the service you offered. Keep up the great work
Great service and super friendly staff. Have used the guys twice now for refinancing and will continue to use them. We moved out of town but the distance was not issue and I am glad we went back to Stephen and the team.
Mark and Leo were instrumental in helping me explore my options in refinancing my home loan and finding me the best deal They were both professional and personable. They made every step of the way clear and easy, and were always there to answer any questions that I had. I would highly recommend them to anyone looking to do the same.
Fantastic team Best experience ever in the mortgage world to date and thats 20 years in the game. I moved from Westpac to using Mortgage Choice at Surry Hills. I am no longer just a number with Westpac, finally being treated like I matter and that my affairs are important.
I recommend working with them and seeing what they can put together for you as its YOUR MONEY.
Regards, Che Nicholas Smith Andrew Tierney
My husband I just purchased our first home. We cant recommend Mark Sourintha and Leo and the team at Mortgage Choice Surry Hills enough. We were really stressed out when a different mortgage company who told us we were going to have big problems making our settlement in time. Thank goodness we found Mark and Mortgage Choice. Mark took all of the stress out of going for our first mortgage. No problem was too big and we didnt have to worry about anything. Mark is very experienced and managed to sort our mortgage in a very short settlement period and got us a far better rate than any of the other institutions were offering. Mark knows how to find the best product for his clients because he really cares about them. We were bowled over by the genuine care and attention that we received and the great communication style Mark presented to us and everyone else including our lawyer and the real estate agent. What can I say ...Don't waste your time with anyone else, go straight to Mark Sourintha at Mortgage Choice.
Very good service. Stephen and Susie were very helpful.
Stephen and the team here were very accommodating to the needs of our family. They were very helpful and prompt with advice and communication and also a pleasure to deal with. The refinance of our home loan went very smoothly. Looking forward to working with them when we decide to upgrade
Recently bought a house with Stephen and the good folks at Mortgage Choice Surry Hills. Can't say enough about how good these guys are. I live overseas and am only in Sydney periodically, but Stephen was willing to go above and beyond to ensure that I was able to get all my documents in order - staying back late and even having the bank open late one night so that I could get documents signed after my flight got in to Sydney. They were very organised and very timely with everything, and I would recommend them to anyone planning on buying a house.
Very impressed by the service we received from Mark Sourintha, our broker, and Susie and Jacob in the office. We felt Mark genuinely had our best interests at heart and the customer service we received was exemplary - Mark was very proactive and was always available on the phone responded to emails within minutes when we had any questions. We'd absolutely recommend Mark and the team and will use them again when we next move.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
