Reviews
Average client rating
4.8/5 From 119 Reviews
Knowledgeable and approachable. Made the process of applying for our loan nice and simple.
Jason is incredibly responsive, efficient, skilled and kind. He goes over and above every time we have a request. Thank you, Jason!
Jason was incredible to work with, he truly cares for his clients and will work tirelessly to make sure that they get the result that is best for them in an efficient and timely manner. Nothing is too hard for him. He was always easy to reach and great to talk to- I can't thank him enough.
Jason went above and beyond for us. Would definitely recommend to any looking for an outstanding broker! Couldn't thank him enough, look forward to using him for all future endeavors! Thanks again Jason!
Would 100% recommended Smartline. We had Jason as our broker and he exceeded all expectations. Being first time home buyers he made the process easy for us to understand and was in contact with us throughout the entire process. Thank you Jason.
The professionalisim and communication throughout the process was amazing. Also going above and beyond what we expected. I would highly recommend this company.
Jason at smart line was extremely helpful throughout the whole refinancing process, Jason went above and beyond to help myself and he was very fast at responding when I had questions. Over all I would recommend Jason to anyone because of the amazing service and how helpful he was. Thankyou again
Jason was a legend
Jason was excellent. He was very knowledgeable of the products available and very easy to deal with. He made this process as stress free as possible
Jason was Amazing even when I showed I was stressed
Jason did an awesome job for us securing us a great institution and great rates. We really appreciated his work and help.
Jason was fantastic to deal with. We were dealing with another mortgage broker prior to Jason which was exteremly stressful 7 months for us. Once we reappointed another mortgage broker (Jason) he was engaging, explained everything in great detail, always so friendly and made the process easy/stress free. We wouldn't be where we are today if it wasn't for Jason. We cannot recommend him highly enough. Thanks again Jason for everything, we really appreciate all the work you did for us and in such a quick timeframe.
Jason went above and beyond for us. He kept us informed every step of the way, even when he was on leave. Thankyou very much Jason, your expert help was very much appreciated.
Jason Howell from Smartline has given us an outstanding and exceptional service to secure a loan to purchase our first property and build a home in there. All positives for him - easy to reach and discuss, clear information, perfect work rate and result, made it so easy to customers like us, highly recommended to others! Excellent work, Jase!
This is the second time we have used Jason and like the first time he went above and beyond. He listens and is always available to help. Would highly recommend him to anyone.
Highly recommended, Jason put up with my stress and worrying very well! Always assured me he knew what he was doing and he did!
Wouldn’t use anyone else and I’ll be recommending everyone who asks for a mortage broker to go see him.
Jason was the best and always is. This is now my 4th loan from Smartline.
very good service and friendly
Jason was amazing! Responded very quickly! Great communication and helped me out till the very end. Would recommend him to anyone!
Thank you Jason for presenting me with information about home loans in a way that’s easy to understand, as well as taking care of all the application processes. A great service for a first home buyer!
Jason is the best of the best. I couldn't have been happier with his exceptional service. Everything was made clear and concise, what would usually be a stressful experience was made easy by Jason's constant communication and clear guidance.
Jason provid d exceptional service. We were kept informed at each step and got us the best possible home loan. I am already recommending him to anyone who will listen.
Jason is our go to guy for loans and loan advice. Jason has been helping us for years and we wouldn't change a thing. He's always on time, helpful, friendly and most of all he gives clear simple advice without any sales pitch. 10/10 recommend :)
Above and beyond with great patience shown dealing with L permit providers.
Dedicated service with effective solutions provided
Very happy. Thank you
Jason was wonderful to deal with, knew his stuff and worked efficiently.
He was very understanding and willing to help us whenever we called.
10/10 would recommend!!
Jason kept me informed every step of the way
Jason Howell was excellent in every way , couldn’t be more happy & will recommend him & smartline to everyone we can .
Jason was great to work with. Our home buying options changed multiple times due to number of complications we faced at personal lever but Jason remained calm and resilient in helping us out with our constantly changing situation.
Amazing made it super easy
very responsive...
All good
Jason was amazing! I barely had to lift a finger, he kept me in the loop with every step. Would highly recommend.
Excellent service
Thank you for being supportive, patient, easily accessible and explaining everything! Great service Jason!
Jason provided an excellent service and was clear throughout the whole process. As a first time home buyer, it was really important to get his feedback and explanations. Ive already recommended Jason to work colleagues. Thanks.
Jason was really amazing. We had an unusual set of circumstances and Jason showed empathy and worked with us so we could get our dream home. He went above and beyond and I have certainly recommended him to others. His customer service was exemplary and he was an absolute pleasure to deal with. He is certainly a cut above the rest.
Jason was awesome!
Jason was fantastic. Our situation was a bit of a hard one but Jason helped us through it and we got our loan to buy land and build our dream home! We are thrilled and would definately not hesitate in recommending him to anyone.
Anita and I found Jason very engaging and helpful with all our questions. He made the home loan choice very easy and we felt comfortable at all times that everything was moving along smoothly. We have also recontacted Jason after settlement to ask some questions around interest rates should we choose not to rent the property out. He has again been very helpful.
my experience was made a lot easier Jason sorting it all out thank you
The process of finding and purchasing a home loan was helped along greatly by smartline.
Jason was great, so easy to communicate and work with. Would recommend to people for sure!
We believe Jason delivered everything he was supposed to. The settlement was flawless and I am sure Jason was a significant part of this. He also went out of his way on at least one occasion to get things done early when we were going to be away. He also comes across as a very friendly and nice chap. He was able to explain the process in a way that makes sense and made it all very easy. Thank you Jason
Jason Howell from Smartline provided my wife & myself outstanding friendly service, constantly touching base with the progress and updates for our home loan application and once approved and finalised continued with follow up contacts
Jason was extremely helpful and knowledgeable. Willing to answer all questions no matter how insignificant they are.
Jason was very helpful. I believe he got us the best value loan available. We work away so Jason did everything by email & text message. I would not hesitate to recommend Jason to friends and family.
I have already reffered so many friends to Jason, even my clients at work. He is seriously amazing
Over all wonderfull job.I am more than happy with my brokers assistance.
"Great Job"
Went above and beyond to make it all hassle free.
Very happy with the service
He was our live saver,after our first broker which we sacked due to many reasons.
We ended up getting the home of our dreams with Jason,all the extra's we had to take out he put back in and he got the total amount for us plus extra that we are using for a pool.
My wife and I could go on and on about how good he is at his job and we are so glad he was recommended to us by my wife's work colleague and would gladly recommend him to our friends and family.
So thanks a whole lot Jason for everything.
Billy Maui & Allison Maui Hall
Jason kept me fully informed of the progress and could not do enough to help me - I have passed his name onto others already
talked us through the whole process and made it nice and easy for the both of us, have already recommend Jason and will use him again in the future.
Would like to thank Jason for everything he did for us and will definitely recommend him to our family and friends.
Jason Howell is amazing. He is truly one of the first Advisers that we have spoken to over the years that clearly explained everything. He paid attention, so I think truly managed to answer the actual questions being asked rather than just assuming we are a generic couple just looking for a loan,even though we might be. I have already recommended Jason to 2 other people, and we will certainly use him for the upcoming triple mortgage. Jason, don't change. We appreciate all your help. Cheers. Riaz and Jane Budree.
After having no luck with applying for a home loan through a few banks due to a small utility default, I gave up hope of being able to secure a home loan. Smartline was recommended by a friend. Jason exceeded all my expectations, and was able to secure a home loan, with a great interest rate, and I'm now happily living in a home I could only dream about previously.
The help guidence and assistance we received from Jason was fabulous. His knowledge of products and processes made the whole stressful time enjoyable. Thankyou Jason
Jason was fantastic, he always answered our questions straight away, if he was going away, he told us and told us who would be looking after us. The most important thing was the communication process, it was fantastic and I never felt like I had to "chase" Jason, he was always on the ball. I would highly recommend him.
Mr Jason Howell is very smart and he has a bright future and a fantastic personality and he can communicate very well with his customers which is very paramount which I experience in the United States in my recent visit. He is a valuable member of your organisation. Romei Subramaniam
Mr Jason Howell is very smart and he has a bright future and a fantastic personality and he can communicate very well with his customers which is very paramount which I experience in the United States in my recent visit. He is a valuable member of your organisation. Romei Subramaniam
Jason was brilliant , on both occasions he was very helpful and always kept me in the loop .! Thanks for all your hard work
Very happy with the help I received to purchase a house in what has been a difficult time. The product that was chosen saved me money from the outset and at a great interest rate. Thanks
Jason was very knowledgeable and came across very happy to do so. He played a crucial role getting our finance across the line, thanks Jason. Kindest Regards Katrina and Jamien
Jason has been amazing throughout this process. He was constantly in touch with us and made everything as smooth as possible. He will definitely be recommended to everyone we know.
Jason Howell was very professional with his service, He knew what he was talking about and explained everything well, organised and was contactable. I would recommend Jason to anybody.
Jason Thanks for all your help. I look forward to useing u again and recommending to friends and family knowing they will be looked after with the great service I was shown thanks
I have already and will continue to recommend Jason Howell who made the whole process of refinancing so easy and restored my faith in customer service.
Hi, Jason provided home loan assistance to us approx 18mths ago. After a lengthy discussion on options etc we agreed to park the idea for the time being. When the opportunity to invest arose again only 16 months later, due to a change in circumtances sinse we last saw Jason. We had kept his old business cards and tried our luck on his services again. Fortunitely for us he was available. Jason answered every question we could think of and if we had any doubt he put our minds at eaze by providing options or explainations. We have already acted on issuing Jasons contact details to family & friends. And we will continue to do so each and everytime the Home-Loan questions come our way. Kind Regards Kane & Cheryl Richmond
Jason was fantastic and so helpful in achieving my goals. I would have no hesitation referring my friends and family to Jason as I know they will impressed as I was!
Jason Howell is very efficient and provide great service even after office hours. Very professional with his work ethnic.
Great service, would be happy to recommend friends & families. Thanks Jason & smartline!
Jason Howell help us all so much in choose the right loan solution for our needs, Jason Howell help us right through the process and more, he was always one step ahead of us and it only took a week, and with that Jason Howell meet our expectation more then we expected,
Many thanks to Jason Howell
Unfortunately, even though I had stipulated repeatedly that I had only $25 000 for a deposit, and checked with Jason that this amount would be the maximum including all costs associated with the buy, he made a gross error resulting in me having to find $1500 an hour before settlement was due. This I was unable to do and the sale would have fallen through had it not been for my Settlement Agent agreeing to let me pay the $1500 off over the next few months. I had a strict budget and this blew it for me. I was very unimpressed especially as I was able to check the documentation and it was clearly and error on Jason's part. Up until this point, I had been very pleased with Jason's service - he had been extremely helpful during a difficult time. Nevertheless, at the most important point of the deal I felt very let down and would be unlikely at this time to use the service again when I look for my construction loan.
Very helpful in chosing the right loan, then complete lack of follow up and presents documents for signing of wrong loan structure. Says will restructure loan after settelement, and goes on annual leave without starting restucture. Disapointing.
Jason was fantastic, our refinance / consolidation process wasnt easy and Jason always went out of his way to help (even doing training etc just for us so we could sign up to our home loan company) He keep us in the loop throughout the entire process and was always professional and friendly. Thank you Jason for all of your help. We will defiantely be in touch as soon as the timeframe for defaults adjust and look to refinance again.
Jason was really helpfull, the whole process went really smooth and he went out of his way to look after us. We really appreciated Jason coming around to help us sign the loan documents and go through all the paper work with us and also the way he kept us updated on the progress of the application and settlement.
Good advice, great service,very helpful
jason really did a fanrastic job.
Great service, Matt listened to our requirements and situation an then found a number of products. He then went through them and helped us make a decision. Matt asked us if we minded having Jason involved as he was training him. We found Jason very helpful and we were confident with talking to jason if Matt was ever unavailable. Over all very happy.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
