Reviews
Average client rating
4.9/5 From 49 Reviews
Exceptional service from James and Teresa in processing and securing our loans. They provided us with great advice and took the time to explain our options and the processes. They handled every aspect of the application, making it an easy and seamless process from start to finish. We could not be happier with the service and professionalism they offered. Thank you
James and Teresa were fantastic, throughout the entire process they were very support and helped us achieve our first home, Being a first home buyer they took time out of there day to ensure we had a smooth process. I couldnt recommend them enough,
A special thanks to Teresa, being so supportive with contacting and problem solving on our behalf, and James being very patient and helpful too,
Amazing team.
Amazing service by James and Teresa. Really lovely people and will be working with them long into the future. A
James and Teresa are a dream team They are extremely knowledgeable and prompt from day one till the very end of the process. They responded to countless queries and requests. Nothing is impossible for these guys and they go above and beyond to tailor a solution for our financial needs. We highly recommend them - Easily 1010
My partner and I have recently purchased our first home together and we really do owe James and Teresa a HUGE thank you for their time, their expertise, and the kindness they showed towards us. Buying a house is always a big deal, I really did feel way out of my depth BUT James and Teresa made this process so much better than I could ever imagine. They were extremely prompt with their responses, I had a tonne of questions and not once did Teresa or James make me feel like I couldnt ask or get them to elaborate more on my questions. They are both fantastic people, extremely professional and always willing to help. I will forever be grateful for their help and knowledge. If I were to ever buy another house I would DEFINITELY reach out for their help again. I know that I will be recommending them to everyone I know who made need assistance. Again, thank you James and Teresa or your endless help. Youre both amazing
James and Teresa are amazing to deal with and have helped me get my first home loan with ease. Highly recommended.
James and Teresa were absolute superstars, handling our loans. They kept us informed all the way with emails, SMS and calls and responded quickly and professionally to all our queries. We highly recommend them for your finance and re-finance needs
James and Teresa did an amazing job going above and beyond to help us secure a loan for our first home and I cant thank them enough for all the help and time they took to ensure everything went through smoothly despite a very short settlement
James and Teresa were fantastic in helping us through a refinance. Right from choosing the right loan for us to keeping us up to date with settlement. Can't thank them enough.
Nigel Bruce-Smith
James and Teresa have been assisting me for 20 plus years with either refinancing and a recent new purchase home loan. They always offer me amazing customer service and timely advice. I highly recommend them for any home loan you may require.
James and Teresa were so incredibly professional and helpful assisting us to buy our house. They were very patient and explained everything in a way that was easy to understand. Their response time was very efficient and they secured a very good deal for our home loan. I cannot recommend their serives highly enough
I have used James and Teresa a few times they make the process very easy.
Professional, efficient and friendly hard to ask for much more.
I have used James and Teresa multiple times over the years and they have been both professional and knowledgeable on a raft of financial matters. Will I be using them again Absolutely...
James and Teresa were absolutely marvellous, they helped me with everything and went to such lengths to secure my home loan .
To be honest I didnt think it was possible being older but here I am in my new home and I cant Thank them enough.
Many thanks
Annette
Excellent service from James and especially Teressa who has made re financing our loans a quick and easy process.
Highly recommend their services
James and Teresa were wonderful at guiding us through the whole loan process. They always had time and answered all our questions. They are both extremely professional and knowledgable in what they do.
Thank you again
MG
Have been using James and Teresa for a long time now, and I would highly recommend this professional team for any of your loan needs. Always happy to help during your loan set up and even years later even when only I am asking for just advise. Keep up the great work James Teresa.
Such a pleasure working with James and Teresa, professional and courteous. Patient in handling the prickly questions and chats. I have had a business relationship with James for nearly 20 years Thats how much i trust the team Thankyou.
James and Teresa have now helped me with two purchases and two refinances over the last 10 years. They are extremely knowledgeable and efficient, and I can confidently and without hesitation recommend them to anyone who values professionalism and integrity.
I have worked with James and Teresa over the past 6 years when it comes to my financial needs and could not recommend them enough Nothing is to hard, they are always so helpful, have the best knowledge of products available and really look after all of your financial needs. They are always available for advice and so prompt with everything.
They are both my go to brokers and I will continue to recommend them to everyone
I have had James and Teresa assist me with a few refinances of my mortgage now over the span of 10 years. It has always been a pleasure working with them as they make the whole process so easy and seamless. Always available to answer any questions and go above and beyond I would definitely recommend their services to anyone.
Thanks again James and Teresa. They have both always helped us with recommendations and advice and I would highly recommend anyone getting in touch to arrange finance.
Thankyou
James - Thankyou for coming to see us, walking us through the minefield of mortgages and insurances.
Teresa you have been amazing - doing all our paperwork helping us navigate what is needed etc.
Together we have had an excellent experience, we felt very looked after and taken care of. You checked in on us many times, address our concerns and really made us feel good about the whole process.
So we 100 recommend them for all your mortgage needs.
We cannot thank you enough and will be forever grateful.
James and Teresa made our loan application easy which was one of the main reasons we chose to use a mortgage broker. We got a great deal with the options that we wanted and the process was made simple by James and Teresa who did their best to accommodate our needs. They were always just a phone call away throughout the process with updates and communication of how things were proceeding. We couldn't fault the service and highly recommend them.
A big Thank you to James and Teresa as they helped us every step of the way during our loan journey.
It is such a pleasure dealing with James and Teresa. They are fantastic to work with and really look after you. Highly recommend
I just want to say a big thank you to James and Teresa for all the support and assistance that they provided me with throughout the course of my home loan journey
As a first home buyer with a minimal understanding around how the home loan and building process worked, it made all the difference having them there to explain the whole process to me in depth, as well as for support as things popped-up along the way. There was no such thing as a stupid question. I have, and will continue to recommend both James and Teresa to all of my family and friends.
Thank you both very much
James and Teresa are fantastic. I had never refinanced before but, they made the process feel easy and seamless. They provided guidance and advice to assist in my refinance and I would be only to happy to use them again and definitely recommend them to family and friends. Overall it was a positive experience.
I cannot speak highly enough of the good work done by James and Teresa in regards to our home loan. Teresa Coates has been our mortgage broker for over 10 years, and her efficiency and ability to deliver perfect outcomes is second to none. Even more pleasing is the fact that both James and Teresa did not stop looking after our interests once the home loan was secured, as they managed to secure us a rate reduction saving us thousands of dollars a year in just the past few weeks. I would happily recommend James Bunning and Teresa Coates to anyone seeking a mortgage broker.
Thank you for your great advice and prompt attention to our needs, we look forward to dealing with you again for all our financial needs.
Being a first home-buyer, I found my dealings with James & Teresa just fantastic. They both made my time in attaining a loan for my first home really simple and stress free. Their knowledge of the home-loan industry is excellent I would highly recommend them to anyone. I wish both James Bunning & Teresa Coates the very best for the future, Regards, Simon Preest.
We found both James and Teresa exceptionally helpful and always willing and available to answer any questions and offer helpful advice.
We have been clients of James's for more than ten years. A good example of outstanding customer service and support
James and Teresa were absolutely amazing to work with from the start to the end. They were very helpful and knowledgeable providing us with many options and loan scenerios to suit out needs. Through out the whole process we were kept up to date via email and phone even taking our calls late at night to help us fill out all of the banks paperwork. They have helped us achieve our dream of buying our first home and we are very grateful. We have no hesitation in recommending their service to all of our friends and family! Once again thank you both for your help we really appreciate it!
James and Teresa were extremely professional with excellent customer service. Always keeping us up to date and there to answer any questions we have had. We will recommend James and Teresa to all family and friends as we have found there service to outstanding.
The process from start to finish was very streamlined. I never had to contact Teresa/James for updates, they kept me up-to-date throughout the whole process. Teresa is very helpful and was able to find the best solution for my situation. Thanks for all your help over the years guys
I would like to personally thank James and Teresa for all their help, firstly helping me get into the market 18 months ago, and again recently for helping me refinance my mortgage and help me save more money.
Quite simply, without these guys I wouldn't be a homeowner, and with the refinance wouldn't be able to move ahead with my renovations, whilst saving money at the same time. Their advice has been priceless.
Ryan Taylor
I really appreciated James' willingness to come and meet me at my office for my initial appointments and Teresa's prompt replies to all of my emails! I started the process with the bank myself and am so pleased I switched to using Mortgage Choice! I felt looked after and supported all the way through what could've been a really stressful process and am really happy with the loan I've got now! Thanks James & Teresa.
10 years ago we bought our first home with the help of James' knowledge. We have now refinanced, and the prices could not have been simpler. Updates from James and his assistant Teresa were very helpful, and they were always very fast to respond to any queries we had. I would recommend them to anyone looking for financial advice.
We were extremely happy with the professional and friendly service from James and Teresa and because of their hard work got a great deal from our bank and a new investment property. We thoroughly recommend Mortgage Choice
James and Teresa - They both act as professional and make the complicated process easy for anyone who is dealing with them. Any questions asked from them, they look into it and get back you with the answers in quick manner. Normally loan application takes long time but James and Teresa got finalized in 2-3 days for us. We will be happy to refer to them to our Friends and Family
We could not be happier with the service both James and Teresa have provided. After our first Broker dropped the ball we were put in contact with James who came out to us on a Sunday to sit down and go through our situation. He was very professional, made us feel at ease and explained the situation and was very clear on everything we needed to do. Teresa has been outstanding with communicating to us the process and has been there to answer any questions we had and also made us feel at ease with the process. Both James and Teresa have been excellent at helping us buy our dream home they are very knowledgable in there field and we would highly recommend them to everyone.
We had a great experience working with James and Teresa. From our first meeting to settlement of the house they were always willing to answer questions and made all financial matters easy to understand.
Your service is outstanding, good advise. You made the process of dealing with financial institutions a walk on the park. I will highly recommend your services when the opportunity arises.
Thanks so much to James and Teresa for all the help they gave us in seeking the best home loan product that met or needs. The follow up and execution was brilliant. Very proactive, and made the whole experience for us so stress free. Professionalism at its best....
I would personally like to thank James and Teresa for the excellent service they provided me throughout the process of obtaining my home loan. It is very daunting as a first home buyer with the dos and don'ts of buying and they helped me along every step of the way either by phone or email and answered any questions I had promptly and professionally. Thank you again.
We are vary happy with James and Teresa with the help the did to as we are so happy with the good team like this people james and teresa Thank you very much James and Teresa. This message is form Achol and Deng. Big thanks again.
We have had the pleasure of working with James and Teresa on a few occassions with our home loan, refinancing and debt consolidation. On every occasion the experience has been wonderful and pleasant. Together they make the process which can usually be stressful for most, seem seamless for us. With their knowledge and advise we have been able achieve all that we have requested with our finances to get us through each milestone in life. We would highly recommend them to anyone! They definitely know their stuff and can provide a variety of options before you select what you feel is right for you. Thank you for all your wonderful work. We will definitely be contacting you again when we are ready to buy our dream home :)
I really liked working with James as He really explained every step of the mortgage process. He listened to my financial situation carefully and provided me with the best advice to secure my loan approval. I really credit him to help me all the way in this process and I would like to work with him in the future and refer to my friends.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
