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James Ly

Average client rating
5/5 From 99 Reviews

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From first contact to approval and then to settlement, James and the team at Mortgage Choice Burwood have been amazing.
Even post settlement of our new home the team have been happy to assist with all the questions we had as first-time home buyers.
We trust and highly recommend James. Thank you


16 December 2024  

 

James has been awesome. He was very understanding of the fact that we were first home buyers, talked us through every step of the way. Answered all of our questions and we had many We highly recommend James' service, he provides expert advice in a very timely manner. He is extremely personable and I really felt like he came on our rollercoaster journey with us.

Kate
16 December 2024  

 

James was phenomenal to work with. He showed he genuinely cared about our outcomes, super knowledgeable and so consistently prompt. Cant recommend him enough

Jaan
06 December 2024  

 

Very professional and very knowledgeable. James has really helped us through this process. He is willing to answer questions at anytime and has been a pleasure to work with.

Stella
26 November 2024  

 

We had an incredible experience with Mortgage Choice Burwood. From the very first meeting, they were professional, knowledgeable, and genuinely invested in helping us. They walked us through the entire process, answered all our questions, and were always available for support. We highly recommend their services to anyone looking to navigate the mortgage landscape. Thanks so much James team

MISS
05 November 2024  

 

We reached out to James after reading some great reviews online, and we've been thoroughly impressed with the service he provides. He's not only knowledgeable but also incredibly patient, offering a wealth of useful advice and options tailored to our needs. I highly recommend James and the Mortgage Choice team

Leigh
03 November 2024  

 

Great experience with James

Annie
26 September 2024  

 

I had an excellent experience with James at the Mortgage Choice Burwood office today, particularly when it came to our discussions about the property market. James demonstrated strong understanding of market trends and insights, which made our conversation both engaging and enlightening.
What really set James apart was his ability to break down complex market information into clear, actionable advice.
Jamess enthusiasm for the property market, and his willingness to share his expertise made our meeting enjoyable and productive. I recommend him for anyone looking to gain a deeper understanding of the property market while receiving top-notch mortgage advice

sohrab
23 September 2024  

 

Genuinely trying to help with my complex situation. Even if it didnt necessarily benefit him

Maddie
09 September 2024  

 

Today I met with James @ Mortgage Choice Burwood, and I couldn't be happier with the exceptional service I received regarding information relating to a construction loan for a commercial property.
The team at Mortgage Choice Burwood took the time to explain the complexities of construction loans in a clear and straightforward manner, making what could have been an overwhelming experience surprisingly manageable. They tailored their advice to suit my specific needs and ensured I understood all the options available to me. Their professionalism and attention to detail were evident throughout, and they were able answer my questions, no matter how big or small.
Thank you again.

Tharindu
27 August 2024  

 

Excellent operator who guided me through the entire process from start to finish. James provided personalised assistance and offered a wide range of recommendations tailored to my preferences. I couldnt be more happier with James and Kavitas service, as they respected my comfort levels and never pushed anything I wasnt comfortable with. Highly recommended.

Catherine
26 August 2024  

 

The team at Mortgage Choice Burwood were extremely helpful and knowledgable. Guided us patiently through the whole process and were available to discuss any questions we had. Thank you again James team Highly recommend.

T
17 August 2024  

 

Mortgage Choice Burwood were very helpful highly recommend Excellent service.

Maurice
16 August 2024  

 

James was great - really helped us through a complex process. Would recommend.

Josh
07 August 2024  

 

Would definitely recommend the team at Mortgage Choice Burwood for any loan requirements, they were so helpful and understanding in the whole process. We felt they really took the time out to understand any questions we had and made themselves available when we needed assistance. I will be referring my family and friends to James the team. Thanks again

Michiyo
05 August 2024  

 

Weve worked with James for the past 18 months on a few applications and can happily and wholeheartedly say that he will be our one and only go to for all things mortgage related now and forever.
James and his teams compassion, transparency, dedication, knowledge, communication and speediness simply cannot be matched
Hes easily the broker markets best kept secret.
Do yourself and your family a favour and get in touch. You will not be disappointed

Siobhan
05 August 2024  

 

Our firm has worked with the Mortgage Choice team on numerous matters and James in particular has an amazing work ethic, professionalism and drive that is second to none. Highly recommended

Independent
01 August 2024  

 

We engaged with James from Mortgage Choice upon a recommendation and he and his team did not disappoint. They were there for us to help 2x novices obtain their first home loan. His knowledge and empathy for his clients is greatly appreciated. He and the team have been there every step of the way and been very transparent and honest with everything to do with a home loan. Thankyou James and team. You have made our dreams a reality. Highly recommend.

Stacey
23 July 2024  

 

I can't thank the team at Mortgage Choice in Burwood enough for their exceptional service in helping my family secure our home loan. From the outset, they demonstrated a deep understanding of the mortgage market and guided us through every step of the process with expertise and patience.
Their knowledge was evident from the start, as they explained various loan options and their implications, ensuring we made informed decisions tailored to our financial situation. What impressed me most was their commitment to transparency they clearly outlined all costs involved and diligently answered our numerous questions, putting any concerns we had at ease. Thanks again.

Sarvesh
05 July 2024  

 

James is absolutely amazing.
Very friendly, he really understood what i wanted and was available to answer any questions i had. He gave me all the information i needed, quickly, to be able to make the choices i made.
I would highly recommend Mortgage Choice in Burwood Very professional and knowledgeable.

melissa
03 July 2024  

 

James and the team at Mortgage Choice Burwood have been amazing partners for our personal and business lending needs. Both my wife and I are self employed which has been a challenge in the past but they have handled everything with ease and been able to secure the most favourable outcomes for us every time. Highly recommended.

Matt
03 July 2024  

 

James from Mortgage Choice Burwood is amazing. So knowledgeable and he cares about his clients.

Lynda
01 July 2024  

 

Wonderful service from a fantastic crew of people. I highly recommend

Daniel
30 June 2024  

 

James from Mortgage Choice Burwood has been incredibly helpful with supporting us through the pre-approval process, highly recommend

Sophie
30 June 2024  

 

Massive thankyou to James and Kativa at Mortgage Choice. They were extremely helpful and flexible throughout our home loan process. Highly recommended for first home buyers.

Sean
27 June 2024  

 

Highly recommend James from Mortgage Choice Burwood

Trent
25 June 2024  

 

Thanks very much James Ly and Kavita Nagaiya. You really made this process seem less and offered great advice along the way. Happy to recommend Mortgage Choice Burwood to anyone looking for financial assistance and home loans.

Liam
25 June 2024  

 

James and Kavita at Mortgage Choice Burwood went above and beyond for us. As first time home owners we had many questions, they patiently answered everything and guided us through the entire process. They worked around the clock to get our loan approved swiftly. We couldnt recommend them more for a seamless process

Steph
25 June 2024  

 

Caroline
17 June 2024  

 

James did the a fantastic work from beginning to end. Very helpful and professional.

Jiahui
14 June 2024  

 

A big thank you to James Ly from Mortgage Choice Burwood He remained friendly, transparent and professional throughout the entire process. Would highly recommend James to anyone looking for a trusting, hassle-free experience.

Caroline
14 June 2024  

 

James Ly and team at Mortgage Choice Burwood have been so helpful and patient with me and my partner through this entire process. He definitely made us feel very secure as first home buyers and the took the time out to answer every single question.??The man is an A1
legend.

rahul
14 June 2024  

 

I contacted Mortgage Choice Burwood and they were really helpful with general questions I had regarding finance options and property. They were very professional, respectful, and friendly. Thanks again

AlexB
14 June 2024  

 

I would love to give a shout out to James Ly at Mortgage Choice Burwood who has been fantastic at instilling his knowledge and guiding me throughout the whole process. His warm and genuine approach has made the experience really enjoyable and I would highly recommend him

Terry
13 June 2024  

 

Thank you Mortgage Choice - Burwood.I reached out to them today. They were very responsive and accommodating with a finance question that was quite urgent for meGreat customer service. Keep it up

Sridhar
12 June 2024  

 

Mortgage Choice Burwood were great to speak with regarding all finance options available to me and my husband, we had little time so needed to speak with someone quickly and they were able to assist.

Nithiya
12 June 2024  

 

Mortgage Choice Burwood were extremely helpful with all my questions regarding obtaining financing for a purchase. Would highly recommend

Peter
11 June 2024  

 

Very helpful Did a wonderful job

Jem
11 June 2024  

 

Very helpful Did a wonderful job

Jem
10 June 2024  

 

Long story short, if youre in the market for a mortgage and want someone whos legit, and gets the job done, hit up James at Mortgage Choice in Burwood. Trust me, you wont regret it.

Don
09 June 2024  

 

Mortgage Choice Burwood were really helpful with helping my family look at loan options, really friendly.

Brandon
09 June 2024  

 

Thank you for the amazing friendly and knowledgeable advice

Sadhana
08 June 2024  

 

I spoke to the team at mortgage choice Burwood this morning. Fantastic people, sorted me out straight away. Highly recommend

Jack
08 June 2024  

 

Spoke to Mortgage Chocie Burwood for my family finance requirements, they were friendly and very helpful, be back soon


08 June 2024  

 

James is awesome - works hard to get the right loan for you, is agile enough to shift between mortgage providers, and is prompt with deadlines even making sure I keep to them

ara
07 June 2024  

 

James is awesome - works hard to get the right loan for you, is agile enough to shift between mortgage providers, and is prompt with deadlines even making sure I keep to them

ara
07 June 2024  

 

I have dealt with James and his team at Mortgage Choice Burwood recently. He is friendly, professional and knows what he is talking about. I would definitely recommend James and his team to family and friends.

Proactiv
06 June 2024  

 

James at Mortgage Choice Burwood helped me out massively by explaining clearly the options available to me and staying in regular contact through the process.

David
06 June 2024  

 

James and the team at Mortgage Choice Burwood are highly attentive and always great to work with. Definitely recommend working with to help you with your finance needs.

Nicholas
05 June 2024  

 

The team at Mortgage Choice Burwood have been very friendly and helpful with my refinance approval. I highly recommend them.

Peta
05 June 2024  

 

Just had a great outcome with James and Kavita at MC Burwood. Easy to reach whenever I had questions and highly adaptable in changing circumstances. Was really impressed with the number of products taken into account and the commitment in finding the best one for this particular scenario. Highly recommend

Tom
05 June 2024  

 

Highly recommended to anyone in need of finance or advice. The expertise and commitment to customer satisfaction make them a top choice. Will return in the future

Kez
04 June 2024  

 

I recently spoke with Mortgage Choice Burwood, and I couldn't be more satisfied with the service and advice provided. Navigating the complexities of our mortgage requirements was daunting, but they made the entire process easy.

Maggie
04 June 2024  

 

Thanks to James and the team at Mortgage Choice Burwood for providing reliable advice on my financial requirements. They are always willing to help and assist, patiently answering all my questionsalongtheway.

Mike
04 June 2024  

 

James's knowledge regarding construction and development finance is Elite Not with just theoretical knowledge, but he has runs on the board, completing his own developments, which he was happy to share in depth tips, tricks and knowledge to help me with my journey. Highly recommended if you are thinking about building or developing.

Andrew
02 June 2024  

 

James at Mortgage choice Burwood is so helpful and definitely knows what hes doing. He gave us many options for refinancing our mortgage. He made it stress free and didnt push us into going any particular way. We appreciate his honesty and will definitely be using him again when we need to. Thanks James

Karleigh
30 May 2024  

 

I contacted the Mortgage Choice team in Burwood for some advice on a development and construction loan, they are very knowledgably when it comes to financing projects.

Lats
30 May 2024  

 

I recently met with James at Mortgage Choice in Burwood, and I cannot speak highly enough of the experience. My family and I were are in the process of upsizing our home, and James guided us with his professionalism and expertise. James demonstrated a deep understanding of the market and a genuine commitment to helping us find the right mortgage solution for our needs. He took the time to patiently answer all of our questions, ensuring that we felt informed and confident throughout the process.

Stefan
30 May 2024  

 

Very efficient, professional and super friendly.

Lusu
30 May 2024  

 

James and the team are amazing and have been a good help. Great service.

Andrew
29 May 2024  

 

Great advice on structuring my loan and accessing equity for my next purchase. Good communication and responsiveness

Cindy
29 May 2024  

 

James and the team are amazing and got everything sorted for our complex situation to settle our loan quickly.

Kristy
29 May 2024  

 

I highly recommend James at Mortgage Choice in Burwood to anyone in need of assistance with their property journey. With his knowledge, expertise and professionalism he's certainly been able to give me valuable information. Thank you

katie
28 May 2024  

 

I recently use James at Mortgage Choice Burwood to apply for a loan.
Communication was fast and helpful and everything settled just fine.

David
27 May 2024  

 

Highly recommend Mortgage Choice in Burwood, James the team were really helpful with my enquiry.

Claire
24 May 2024  

 

James was amazing, not just in securing finance but in planning and wealth creation strategies. Easy to work with and I felt like he was a valuable part of the team

Mark
24 May 2024  

 

James was amazing, not just in securing finance but in planning and wealth creation strategies. Easy to work with and I felt like he was a valuable part of the team

Mark
24 May 2024  

 

I wholeheartedly recommend Mortgage Choice Burwood to anyone seeking a mortgage broker who is knowledgeable, communicative, and genuinely invested in their clients best interests. Thank you, Mortgage Choice Burwood, for making this important financial journey a smooth and positive experience for our family.


23 May 2024  

 

Spoke with Mortgage Choice in Burwood today regarding advice for a potential construction, they were extremely helpful and very knowledgeable.


23 May 2024  

 

James was a pleasure to work with, stuck by me the whole way through my house loan and walked me through the process to make sure i understood the steps. Cant thank him enough and highly recommend him to anyone out there wanting to get a loan.

Jake
23 May 2024  

 

James at Mortgage Choice in Burwood has been very helpful and makes everything easy to understand. He's efficient and organised. Would highly recommend.

rose
22 May 2024  

 

James @ Mortgage choice in Burwood has been prompt and fantastic in providing excellent advice and guidance

Maria
22 May 2024  

 

Mortgage Choice in Burwood has been an excellent broker to deal with James is knowledgeable and responsive, and our interactions are always warm and friendly. I'm very grateful for all his help.

Ian
22 May 2024  

 

James was really good and really easy to deal with ,me and my partner highly recommend James

James
22 May 2024  

 

James and Kavita are the ultimate professionals that just made my refinance a breeze. James was great offering advice and at the end of the day, as interest rates are flattening maybe going up, I was able to get a better deal which is what it's all about at the end of the day. Would highly recommend.

Paul
22 May 2024  

 

James and the team were an absolute pleasure to deal with Extremely knowledgable and always available to answer any questions i had
Will definitely use them again

Raul
22 May 2024  

 

James is fantastic to work with, very responsive, professional and experienced in the lending space.

Dave
21 May 2024  

 

James was exceptional with guiding my son and his partner through the process of buying their first home and felt we could call him anytime if we didnt understand anything and he was always more than happy to help. Would highly recommend James.

Vicki
21 May 2024  

 

Choosing to speak with Mortgage Choice Burwood was one of the best decisions I made during my home buying journey. James and the team at Mortgage Choice Burwood truly went above and beyond to ensure I understood every step of the mortgage process

Cheneeth
21 May 2024  

 

I cannot speak highly of James Ly enough as my mortgage broker. He was extremely professional and knowledgeable and explained a lot of things like loyalty tax to me that other brokers had not previously. I was also surprised to find that we were able to access exclusive lenders that only Mortgage Choice brokers had available through their panel of lenders which offered a lot more value to me as a borrower than any of the major banks. Beyond James, his team was so quick to respond and efficient with getting everything done quickly. We had a quick settlement and everything went unconditional within a week.?I honestly could not fault my entire experience with the team and would recommend them to anyone looking for a homeinvestment loan.

Nancy
21 May 2024  

 

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James is an exceptional mortgage broker From our first meeting to the final closing, he guided us through every step with expertise and patience. He answered all our questions promptly, providing clear and insightful explanations. James made the entire mortgage process seamless and stress-free. His dedication to finding the best rates and terms for us truly exceeded our expectations. If you're looking for a knowledgeable and reliable mortgage broker, James is your go-to professional. Highly recommend

Ngan
17 May 2024  

 

Speak with the team at Mortgage Choice in Burwood they are really helpful

Joe
17 May 2024  

 

I want to express my utmost satisfaction with the exceptional service provided by James and the team at Mortgage Choice in Burwood. Throughout the entire process, they demonstrated expertise, patience, and dedication. James took the time to thoroughly address all my queries, ensuring I was well-informed and comfortable with each step.
Their meticulous approach to explaining the intricacies of the paperwork and carefully guiding me through the selection process was impressive. They took a genuine interest in understanding my family's needs, tailoring their recommendations to suit our unique circumstances.
I am thoroughly impressed with the personalized service and attention to detail provided by James and Mortgage Choice in Burwood. I highly recommend their services to anyone seeking a seamless and stress-free mortgage experience. 1010

Lee
17 May 2024  

 

Couldnt be happier with the level of service, guidance and speed of my mortgage application. The guys at Burwood helped me so much with my commercial property purchase. Would fully recommend.

Katherine
17 May 2024  

 

James is incredibly knowledgeable and took the time to explain my loan options in detail. I highly recommend him to anyone looking for a reliable and trustworthy mortgage broker. Thank you for your exceptional service

Kristen
16 May 2024  

 

James and the team have been phenomenal in getting us the best rate to refinance our loan The process from the outset has been seamless, straightforward and stress free Cant recommend James and the team enough

Rebecca
16 May 2024  

 

The team at Mortgage Choice Burwood helped me out with a complex situation involving my business and multiple investment properties. Speak with James he is very knowledgeable.

John
16 May 2024  

 

Embarking on the journey of homeownership can be a daunting task, but with the assistance of a knowledgeable and supportive mortgage broker like James, the process became not only manageable but also less stressful. Thanks again to the team at Mortgage Choice in Burwood.

Abhishek
16 May 2024  

 

I spoke with James Ly and his team at Mortgage Choice in Burwood, the experience exceeded all expectations. James and his team demonstrated professionalism, expertise, and a genuine commitment to ensuring I got the best possible service.

amer
14 May 2024  

 

Great service, highly recommended

Steven
14 May 2024  

 

Don
14 May 2024  

 

James was incredibly knowledgeable and took the time to understand my financial situation and goals. He patiently answered all of my questions and provided me with clear explanations every step of the way. His expertise and professionalism gave me confidence throughout the process. James was proactive in keeping me updated on the progress of my application, which I truly appreciated. They were always available to address any concerns or inquiries promptly, which made me feel valued as a client. Thanks to James and the Mortgage Choice team in Burwood, I was able to secure a fantastic mortgage rate that perfectly suited my needs. I highly recommend their services to anyone in search of a reliable and trustworthy mortgage broker. Thank you for making the journey such a smooth and stress-free experience

James
10 May 2024  

 

Friendly and knowledgeable, thank you.

Farand
10 May 2024  

 

James Ly and the team have gone over and above for us, he has made sure that we were always kept up to date with what was going and and as first time buyers he was happy to answer any and all questions we had.

Josephine
09 May 2024  

 

I really enjoy working with James and the team. Quick response and great follow up.

Mandy
09 May 2024  

 

I recently had the pleasure of working with James Ly as my mortgage broker and I must say it was a fantastic experience. James was incredibly knowledgeable, patient and professional throughout the entire process. He took the time to thoroughly explain all the details and options available to me ensuring I felt comfortable with my decision. James went above and beyond to secure the best possible mortgage for my needs and I couldn't be happier with the outcome. I highly recommend James to anyone who needs mortgage assistance.

Brad
08 May 2024  

 

James and the team at Mortgage Choice are very easy people to talk to, they were super helpful and supportive throughout the whole process. They are very quick to answer any calls, emails or questions. Highly recommend their services.

Flynn
08 May 2024  

 

James went over and above looking for solutions for my very complex situation. Highly recommended.

Marleen
08 May 2024  

 

Couldnt be happier with James, Kavita and the team at Mortgage Choice in Burwood. They have been extremely helpful and knowledgeable

Henry
08 May 2024  

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