Reviews
Average client rating
5/5 From 68 Reviews
Incredibly helpful Glenn will go above and beyond to help you.
Glenn's patience and expertise made the process of obtaining finance for my first home much easier than anticipated. I am incredibly grateful for his guidance and would highly recommend his services.
Glenn's patience and expertise made the process of obtaining finance for my first home much easier than anticipated. I am incredibly grateful for his guidance and would highly recommend his services.
My Experience with Glenn was excellent. Glenn made buying our first property very easy. Thanks Glenn
Thank you so much Glenn You made a stressful transaction for us, seamless and easy. Nothing was a hassle or too hard and you kept us up to date at every stage. Thanks again and I love your newsletters Darren Libby
Glenn is an expert in his field. With his background in banking, he is best placed to get the best offer for anyone looking for a loan in a record time. More than just a broker, Glenn is also a great advisor and communicator and makes the process flawless. I understand why Glenn has so many returning customers and I will surely be now one of them.
Glenn helped us with purchasing our first home. He was the best person to have on our side guiding us with advice and assistance along the way and when it came to finally putting in a contract on our home he made the process seamless and easy. Would definitely recommend to anyone looking for a broker.
Anyone who wants to take on the banks and save you the problem solving issues and make life easier....Glenn is 5 stars in our books. Nothing was a hassle for Glenn even if the banks were. End result - done and dusted and would happily use his services again if he'll have us
Glenn has been a pleasure to work with. We had a complex property situation, and Glenn put in the time and effort to understand every aspect, to bring us multiple options for financing our next purchase. Through out the process hes made himself available to us to provide us with educated and informed advice. An excellent broker who we wouldnt hesitate to recommend and will be sure to utilise again for our future purchases.
Glenn's service through out the whole process has been amazing. Our loan had specific requirements as investors to not only ensure future borrowing power remains but also full tax deducibility. Glenn's advice, depth of knowledge and speed of service made this transaction enjoyable and efficient. I will be referring Glenn to all of my friends and family in the future.
Sought out Glenn once again to assist with our purchase after a very good experience the first time, and his service was exemplary once again. Answered all the questions we had at any time, and made the stressful process, so simple.
Highly recommend
Glenn is excellent, he is very knowledgeable very kind. He promptly handled all the difficult paperwork let me know what I needed to provide for him. He made the experience streamline and easy. I would highly recommend him to anyone looking to apply for a mortgage.
Glenn has been extremely helpful and patient with our refinancing request. This is the second time we have used his services and are extremely happy.
Had an excellent experience working with Glenn on my home loan. Went above and beyond my expectations. Would certainly recommend him to friends and family.
Glenn is the ultimate professional who always does his best for his clients From the first contact, right through to after settlement, Glenn is always in your corner He explains every step of the process, ensures he is working for you, finding the most appropriate and financially responsible loan product for your individual circumstances. His communication is amazing and he is generally interested in your purchase We recommend Glenn to everyone we know Thank you Glenn for making our beach house dream a reality
Cant thank Glenn enough, he was crucial to my first buying experience. Glenn was in my corner from day one of this experience providing expert advice and a friendly reassuring voice to help guide me through this challenging market.
Glenn was always just a text or phone call away promptly ready to answer any querys, going above and beyond to ensure he could get the best outcome possible to suit my needs.
Thanks Glenn
Glenn was very prompt in his communications through our refinancing process and made it as easy as possible.
My wife and i have been using Glenn for years now, we have referred multiple people to him and never heard a bad word.
Would recommend him to anyone needing a mortgage broker and no doubt will use his services again.
I would highly recommend Glenn to anyone who needs a mortgage broker, especially to those who are buying for the first time. My partner and I were first time buyers and from the outset Glenn made the process easy. He walked us through scenarios, was a great communicator, and was very prompt in responding to all of our questions. Glenn secured us a great rate and also assisted with property reports and advice along the way.
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No dramas at all using glen and helped out every step of the way would recommend him 100
Absolutely stoked to have been referred to Glenn. He has gone above and beyond to get us finance for our new property. Will 100 refer Glenn to others. You are in great hands and the communication is amazing Thank you Glenn. We are so grateful
Glenn recently organised us a new home loan refinance and was wonderful, he listened to our needs, gave us some good advice and options and sorted things quickly. He always ensured he followed us up when we forgot things, resulting in a quick turn around. Looking forward to working with Glenn again
Glenn was so amazing to deal with through every step of the process of buying our house We wanted to be in by Christmas, so asked for a short settlement during a crazy busy time of year It was no worries for Glenn who was on top of everything and made it happen for us with no stress whatsoever If youre looking for a professional, knowledgeable, reliable Broker who will go above and beyond for you and is also a lovely person - Glenn de Krester is your man
Glenn was so amazing to deal with through every step of the process of buying our house We wanted to be in by Christmas, so asked for a short settlement during a crazy busy time of year It was no worries for Glenn who was on top of everything and made it happen for us with no stress whatsoever If youre looking for a professional, knowledgeable, reliable Broker who will go above and beyond for you and is also a lovely person - Glenn de Krester is your man
Glenn was great at helping us navigate the home-buying process, helping us secure a good-quality loan at relatively short notice and navigating us through a late stumbling block. His advice at all stages was prompt and helpful.
Glenn was really helpful in our first home purchase.
Glenn has been so helpful in getting us our home loan. His professionalism, efficiency and knowledge has been outstanding. The process has been seamless from our point of view and we would recommend his brokering services to everyone. Thank you so much Glenn
Glenn is very approachable, knowledgable, efficient and his communication around all matters is spot on. Thanks Glenn for a great home loan and a calm and confident experience along the way.
Glenn is so helpful and understands the customer's requirements or helps guide them to a better mortgage product. We are now on a loan with a much better rate and transfered providers with minimum of fuss. Absolute legend. Definitely would recommend Glenn for any loan or refinancing needs.
We had a great experience with Glenn. He was friendly, professional, and always proactive with organising the next thing or handling things that popped up. Even as first home buyers, the entire process felt very smooth. Would happily recommend him
Glenn was excellent and helped us through the hole process to purchase our first property. Easy to deal with, proactive, knowledgeable and a great communicator. I would recommend Glenn to anyone seeking brokering services.
We were so delighted after finding Glenn 2.5 years ago when we were in the market for our first home. Fast forward to May 2023 and we were in a position for Glenn's services again. After our phenomenal experience with Glenn back in 2021, returning to him was a no brainer. Glenn is the most helpful, supportive, knowledgeable and professional broker there is. Always willing to answer questions and concerns outside of dealings, Glenn is the best possible guide for anyone who's navigating a new mortgage or loan. We are so grateful to have linked up with Glenn, and hope this review helps other people connect with him as well - you won't be disappointed.
Great communication which helped me feel at ease throughout.
Glenn was knowledgeable, helpful passionate about helping us get into our first home. We first spoke to Glenn very early in our home buying journey, and now today we've settled I recommend Glenn to anyone looking at buying, no matter what stage in the process you're at, as he'll be a massive help in not only getting you a great deal but also in process what do we do next. Thanks mate, we'd never have been in so soon without you
Glenn was an absolute pleasure to deal with. The whole process ran so smoothly from start to finish My wife and I would highly recommend Glenns service.
I have been dealing with Glenn for many years now. This has included refinancing my exciting loan for renovations to outright purchase of both personal and investment properties. Glenn is very helpful throughout the process and never had to worry about settlement day as everything is sorted in advance. I have and will continue to recommend Glenn. If i could give more star i would.
Glenn was outstanding to work with and you could see he had 100 commitments and passion on what your goal was and is.I will be 100 recommending Glenn to friends and family and anyone else who needs a mortgage broker love to see someone so good at their job
Glenn helped us with upgrading our family home, he took us through the whole process from start to finish with buying and selling, he guided us and supported us the whole time, answered our many questions, and was so accomodating We absolutely never could have done it without him He is professional, punctual and always happy to help Cannot recommend him enough
It's not often you meet someone so genuinely passionate about what they do. From chatting over a coffee about getting into the property market right up to receiving a phone call to let me know my loan was approved Glenn was always engaged and took genuine interest in my journey. Glenn was always a phone call away and was able to answer any queries I had. Glenn was able to problem solve and find solutions that worked for me, achieving my goals. I couldn't recommend Glenn enough. Thanks for all your help Glenn
Glenn is the most professional and dedicated mortgage broker Ive had the pleasure of dealing with
I highly recommend his services
Glenn's professionalism and efficiency is second to none. He made the daunting task of buying our home straight forward, stress free and fast
I have been working with Glenn for years on a myriad of different loans and options, he has always been great to deal with and I have recommended him to family and friends repeatedly and will continue to do so..
We had issues with our bank and valuations during the approval for the construction loan of our new home. Glenn was reccommended to us and answered a lot of questions we had during this very stressful period. He is extremely knowledgeable and put us at ease during a very confusing time.
He then assisted us with finding a new lender and getting our loan approved in a very short timeframe in order to meet the contract deadlines for our builder.
He took the time to go through the process with us in detail and kept in constant communication to provide us consistant updates and made the whole experience much easier.
I highly reccommend Glenn to anyone wanting to discuss their financing journey.
We found Glenn to be extremely helpful and followed up quickly on any questions or issues we may have had. Where he did not know immediately, he made it his priority to find the answer for us. John B
Glenn is a very helping, friendly broker.
Has a tonne of knowledge about lending products and explains it all very concisely.
Highly recommend
I was extremely happy with Glenn, he answered every time I called and helped me with every step along the way.
I will be recommending Glenn to anyone who asks.
Thank you, I appreciate all that you did for me.
Regards,
Darcy
Glenne was fantastic to deal with, he listened to our needs, and delivered the right loan in line with what we were after BUT the best thing is, he was always contactable, this proccess can be stressful but having Glenne there ready to assist is priceless. For us this was a refinance and Glenne by far out performed our previous broker. I would highly recommend Glenne for any loan.
Glenn was amazing throughout the entire experience. I cannot be more thankful for his support and assistance. I would definitely recommend him to anyone I know.
Glenn did a fantastic job with our home loan. It was a bit different but he made it work. He put our minds at ease and made the process extremely easy. Highly recommend his services!
Glenn was very helpful throughout the loan process and beyond. He was always readily available to assist in any way he could. I highly recommend Glenn to everyone who is looking for a broker.
I believe Glenn de Kretser did an outstanding job in helping and managing our financial needs. Very contactable and always ready to answer our questions and assist in any way, follow up emails and calls were appreciated too, even over the long weekend! Your help and advice was greatly appreciated. Smartline took away part of the stress from the whole process.
Thank you Glenn.
I cannot say enough about Glenn's service. As a single mum, taking out a mortgage for the first time, everything about the property buying process was daunting. Without Glenn's guiding, steady and reassuring hand, I'm not sure I would have gotten through it all!
Glenn was referred to me by a mutual friend when I told her that I wasn't too happy with the broker I had at the time. I'll always try and support women in business where I can, but I found my former broker a bit condescending and almost like she was doing me a favour when she was returning a call of mine. Glenn could not have been more different. There was never any "mansplaining", no matter how many ways he might have needed to explain something for me to understand! He was patient, knowledgeable and supportive--even helping me grapple with property questions that had nothing to do with the mortgage application process.
Finding a good mortgage broker is like finding a good GP. You know you're going to walk a long road with them and trusting their advice can have serious consequences for your life. Once you find a good one, you never let them go. I couldn't be happier to have "found" Glenn. He will be my go-to person for any bank lending issues and I will recommend him to anyone who could use his services.
I recommend smartline to everyone I know.
Glenn was brilliant for us, he's just a top bloke, really responsive and makes it feel like you are his only client. 10/10.
I can't speak highly enough of my experience with smartline.
Glenn was right there throughout the entire process, taking all my calls and fully transparent.
He made it feel like we were his only clients.
Looking forward to future dealings.
Nick
Hi,
I went to see Glenn to ask some questions as a first home buyer. Glenn explained the process and advised that as a first home buyer I may be able to purchase a property, we ran through the schemes and the process and what is needed to seek approval for the suitable loan from the bank.
Glenn made the process much easier and as stress free as possible for me as a first home buyer and felt like someone that I could truly trust and rely on.
I am thankful that as a first home buyer I had Glenn, he is amazing at all aspects of the job and would truly recommend him to everyone that is looking to purchase property!
kind regards,
Glenn did an amazing job to make us feel informed and at ease throughout the whole process. He met with us around our schedules and didn’t mind the crazy kids or puppy interrupting during our meetings. When we just needed him there to finalise the loan documents he came straight over to assist. We wouldn’t hesitate to recommend him going forward. Great work Glenn
Glenn was fantastic to deal with. We shifted the goalposts on him during the process - he just went back to the drawing board, got an understanding of our new needs, and got us the best deal he could. We went with Glenn because we know he is a quality human, and he did not let us down! ?????? ??
Glenn was outstanding and I will absolutely recommend him to anyone seeking a mortgage.
Glenn de Kretser was informed, professional yet personable. He frequently provided us with the necessary updates and checked-in with us at every stage of the process and constantly went above and beyond what you would usually expect from a mortgage advisor. I would have no hesitation in recommending Glenn in any instance. His service is second to none!
I was really happy with Glenn. Excellent communication and efficient service. Whilst he did organise my lease for me, we also talked future strategies. Really appreciated it. I will be back.
Glenn has just been a great help with my recent finances, would always follow things up when required in a very fast and professional manner. Highly recommend.
Cheers Glenn.
Glen was absolutely amazing! As first time home buyers this was a daunting time for us. After our first meeting with Glen we felt totally at ease, he was always friendly and extremely knowledgeable. We cannot thank him enough for his patience and great customer service. Would recommend Glen to everyone!
From start to finish Glenn was amazing to deal with. Always available to answer my questions and explain the process. I wouldn't hesitate recommending Glenn to friends and family. Amazing Work!!!
I recently had the pleasure of purchasing my first home and I wouldn't of been able to do it without Glenn's professionalism and guidance. He went above and beyond to secure my loan. He always had time to respond to my questions and concerns. I went into this process totally unaware of how much leg work was required. Forever grateful for all Glenn's help.
Glenn has been fantastic to deal with through multiple loans and refinances
Glenn was an absolute pleasure to work with. He kept us informed through every stage and made the process of refinancing smooth and worry-free. 10/10.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
