Reviews
Average client rating
5/5 From 137 Reviews
Gavin was extremely professional, knowledgeable, and dedicated to finding the best solution for my financial needs.
He took the time to explain the entire mortgage process clearly, answering all my questions along the way and ensuring I felt confident at every step. Gavin was always available to provide updates, offer advice, and make sure I understood all the options available to me. Thank you
Gavin helped us with our finance to move house a few months ago. Was always available to talk through any queries and maintained great email comms through the process. Very knowledgeable and explained everything thoroughly. Definitely recommend Gavin.
Gavin helped us with our finance to move house a few months ago. Was always available to talk through any queries and maintained great email comms through the process. Very knowledgeable and explained everything thoroughly. Definitely recommend Gavin.
This is the second time I have used Gavin to set up my mortgage.
I'm more than happy with his work.
I can always get hold of him, and if I can't he is prompt in getting back to me.
I would not hesitate to recommend him.
I recently engaged the services of Gavin Rushack for obtaining a home loan. Gavin facilitated the process with remarkable efficiency, making it fast, easy, and stress-free. He consistently demonstrated professionalism and attentiveness to my needs. I highly recommend Gavin Rushack for his exceptional service.
I have utilised Mortgage Choice - Gavin Rushack's services for the past ten years. The level of support has always been excellent, and I highly recommend Gavin for your property investment journey.
Gavin is very knowledgeable and has always been available to provide fantastic mortgage advice for us over the past 18 years. I highly recommend his services.
We've been clients of Gavin's for more than 10 years and couldn't be more happy with the service we've received from him. He was recommended to us by another client of his, and we have since recommended his services on to other friends and family. He has great knowledge of his products, is always very responsive to requests and a great communicator.
Very happy with the services and support we received from Gavin from the start of our home buying process.
Not only made the home loan process as smooth as it could be, he assisted us with multiple offers on houses and any questions we had throughout this time.
Highly recommend Gavin to anyone looking for a loan. Thanks so much Gavin
Gavin Rushack has attended to our mortgage needs over the past 15 years. Ive never met a more efficient and thorough professional in what he does. I cannot recommend him highly enough. You will not be disappointed.
My experience with myself and my wife’s Adviser was always helpful,reliable and got us a great home lone deal to suit us.I would highly recommend smartline. Darryl
I have been dealing with Gavin for the past 10 years and his customer service skills are excellent and exceptional and he always puts the customers first.
Gavin was excellent throughout the whole process. He was extremely knowledgeable in our initial meeting any the borrowing options available to me, and he was very accessible throughout the finance approval process and settlement. I would highly recommend his services to friends and family.
Gavin is a very diligent, personable professional whom I have used as my broker for many years. I highly recommend him. Thanks for your continued support.
Gavin was so great in helping us not only successfully purchase our first home, but also in assisting us with a loan for renovations and home improvements. Honestly could not have done this without his expert advice! Would highly recommend Gavin's professional assistance to anyone looking for mortgage or loan advice. Thanks Gavin!
Gavin was excellent. He made the process very easy for us. He went out of his way to explain everything to us and he was always available to answer questions. Most importantly, he sourced a great finance option for us which allowed us to buy the house we wanted.
Gavin Rushac was an exceptional adviser. No amount of words can ever tell you the amazing service Gavin provided. From day one Gavins service was professional and informative. The service he provided was out of this world. I have already recommended him to two of my friends. Thank you to Gavin Rushac and Smartline for making buying a house a smooth and carefree process.
Gavin Rushack is an amazing person who took most of the finance arrangement responsibility for my first home loan from the bank. As a first home buyer, I had no experience from where to start, Gavin guided me for each step, provided me customized opinions based on my circumstances for a home loan, and was very friendly and honest in conversation. He kept me informed of the progress of each step that he had to perform, and everything went well and smoothly at the end. I will always remain thankful to him for his assistance in getting me my first home.
Very smooth process for two time-poor parents with Gavin Rushack. We particularly appreciated his ungrumbling accommodation of a last-minute change to fix part of our mortgage. We continue to recommend him to others.
Gav was really helpful, efficient and very pro-active. He kept us informed all the way through, making the whole application very simple. Best of all he looked over our whole finances and arranged a reduction in our original loan rate - Brilliant!
Gavin Rushack combined by investment loan with my share portfolio line of credit resulting in discounted rate and a significant saving to myself. The bank was resistant to this change but Gavin persisted until it was achieved. Very much appreciate
Gavin was fantastic to deal with, he kept us informed every step of the way and called foresaw issues coming with a lender which really was painful to deal with.
Gavin was very helpful and investigated options well and also in a timely manner. The bank themselves (AMP) were slow to process but felt Gavin helped push them along
Gavin is great! Always available and takes the time to explain the loan structures and options in detail to ensure my understanding
Gavin was great. Prompt and professional
Very happy with the service from Gavin.
Gavin got us a great loan. He was prompt and easy to contact. Kept us up to date on progress. And a lovely man. I would highly recommend him.
As always Gavin delivers high quality service and ensures all options are considered
My broker found me a suitable loan that I was happy with. He explained it clearly to me and made the process very easy. Thank you Gavin and the Smartline team.
No real improvements comments. Gavin was easy to deal with, gave practical advice that suited our needs and made the whole process easy. Highly recommend.
I was really grateful for the time Gavin spent explaining options to me and listening to my situation. Extremely prompt replies every time I had a query. And a lovely person to have walk me through the process for the first time. Gavin is extremely professional and I will certainly recommend his services.
Gavin was efficient and excellent to deal with. He kept me informed through the whole process and answered all my questions and advised me every step of the way. A pleasure to deal with and I’ll defin be recommending him to my friends and family
This is the second time I have used Gavin to source a competitive home loan for my family, he has deliverer twice. I will continue to recommend Gavin to others!
Gavin helped us through our 1st mortgage and now our remortgage 2years later. Both times he was extremely helpful and knew the market completely.
Thanks Gavin.
Gavin has been helping us with our loans for quite many years. He knows what he is doing and he tries to achieve what clients wants. I am very happy with his service. I hope he can help us maintain our loan for long term.
Gavin was highly professional and responded quickly to emails. He took the time to thoroughly investigate the most suitable bank loan for me.
Great broker, made the loan application and FHOG easy to understand and a smooth process. Thanks Gavin
Fantastic service from Gavin Rushack at Smartline. He got us a great mortgage deal, delaying papers a day for an interest rate fall to save us .2 of a percent. He followed things up and walked things through when we had issues with settlement. He answered/returned every call promptly and gave unprompted updates when he knew we were stressing out.
Face to face Gavin was friendly, knowledgeable and able to break things down free of jargon. My wife and I couldn\'t be happier and he has won my business for life.
I went through Gavin Rushack who was recommended through a friend of mine. He delivered a stress free purchase of my first home and I felt at ease with him as he was very experienced, well organised, well informed and always available to chat over the phone or reply to my emails and questions promptly throughout the entire process. I will be recommending Gavin to anyone I come across.
Gavin is very professional. He remembered my original loan application from a somewhat 5 years ago. Highly recommend him to anyone.
Strong resi lending knowledge.
Responded in a timely manner and if he wasnt able to get back to you straightaway, he made sure he would call back at a specified time.
Overall - excellent service all round.
gavin will be doing all of my future applications going forward.
Gavin has been helping us for years - we just purchased an investment property whilst living overseas. Not a simple process but Gavin explained everything and the settlement just went through. Thanks again Gavin!
Very fast and prompt service made things go very smoothly!
Gavin has a very pleasant business manner.
He was efficient and informative and I\'d have no hesitation in recommending him to anyone needing financial advice especially with regards to mortgages.
Gavin was fantastic. Chased up our queries with the bank and always kept us in the loop. We would definitely recommend him.
Gavin has once again gone above and beyond as far as we are concerned. He helped my wife through some situations with her name change that were very confusing for her and he guided her through and also did as much as he could from his end to make it easy for her.
We would recommend him to anyone of our friends.
Gavin helped us greatly through a difficult eligibility issue. I felt he was professional and very knowledgeable and was a great service.
Gavin is fantastic. He is very knowledgable and offers excellent solutions. I would not hesitate in reccomending Gavin.
I found Gavin to have a great deal of experience and to go above and beyond with assisting us. His customer service was excellent and in the end we received our desired result.
Great service! I assume number 10 is the positive feedback.
Gavin was very helpful and easy to deal with throughout the mortgage process. He was professional and provided all the necessary advice and information to purchase a property. I will require another mortgage in the near future to build a house and will definately be using Gavin again.
Thanks again Gavin
Michael Hickling
We have used Gavin now for nearly 10 years and he is always thorough with great advice on what are our best options. We still use him even though we are now based in Melbourne and no longer in Perth. Highly recommended!
Great old school service.
Gavin has been very professional, knowledgeable and pleasant to deal with. I would highly recommend his services.
Gavin was excellent throughout the whole process. He is very knowledgable and kept me informed along the way. It was really easy!
We were both so pleased with Gavin's professionalism we would not hesitate to recommend him to others .Well done Gavin.Thankyou
Gavin Rushack's assistance to us over several years has been outstanding. His depth of knowledge and the quality of his advice are second to none. He took the time to really understand our needs, and I will be recommending him to anyone that I know that is requiring mortgage finance.
Great job by Gavin and team - an all under the pressure of an Early Settlement date - fantastic personal attention and followup, thanks, Mark and Marbelle
Gavin was great. Recommended to me by my father, and I would recommend him to others. Made the process very easy.
We can't recommend Smartline highly enough. Gavin was absolutely brilliant from the start and was always available to answer any questions we had along the way. Thank you so much :)
We have been very happy with the professional and corteous service that Gavin has provided in helping us arrange our home loan. I would have no hesitation in reccomending his services.
Gavin is a consummate professional, always punctual, utterly trustworthy and very patient. I would recommend him without hesitation to anyone needing mortgage advice.
Gavin is exceptionally helpful! He has helped me numerous times in the past and I often recommend him to my friends and family. Ever the professional, Gavin makes the whole process easy.
Gavin was excellent throughout the whole process. Not only was he extremely professional he was always available and answered all of our queries, many of which were outside his remit. I would and have recommended Gavin to other people. I have no hesitation in using Gavin again in the future.
My husband and I are very happy with how Gavin Rushack has looked after us from the very beginning. He is very professional and is always there when we have queries. We would definitely recommend him to friends and family.
Very sound advice
Thank you Gavin
We have dealt with Gavin Rushack from Smartline on several occasions now & would never use any other Mortgage Advisers. Gavin is incredibly efficient, extremely helpful & such a pleasure to deal with. We can not recommend Gavin highly enough.
Gavin was recommended to me by 2 friends and he was great. Very efficient, explained everything well and very personable and contactable. I was more than happy to work with him and am very happy with the outcomes and the quick turnover. Thoroughly recommend him. Thanks
I was really surprised and happy to get such an excellent and reliable service and advice at every step. Any doubts or concerns were well explained and taken care of. I have already recommended my broker toy friends and family. Keep up the good work.
If it wasn't for Gavin, I wouldn't be in my own home today. I owe him a lot and have already recommended him to family and friends. Hope to have Gavin assist me one day soon in my next purchase.
I was extremely impressed by the level of service provided by Gavin Rushack. So much so that I have already sent around an e-mail to my friends recommending him. Below is a copy of that e-mail. Feel free to use it. Dear All, I just wanted to announce to everyone that we’ve officially moved into our new house in Sorrento, drop in anytime if you’re in the area. House warming to come so watch this space. Also I wanted to share with you a great experience I had with organising our loan for this property. After coordinating with my personal relationship manager at Commonwealth Bank to get the best comparison interest rate possible, I offered Gav Rushack (a private Mortgage Broker) the opportunity to beat it. Not only did Gav beat it but he beat the Commonwealth Bank’s own offer! On top of that Gav secured all the terms I needed (interest only, drawn down, offset, no fees, etc), he also helped with the offer and assisted with settlement. But the best benefit was Gav changed all my other investment loans at CBA down to the same low interest rate that he secured, this action alone saved me several thousand a year on interest repayments and was something the CBA didn’t mention they could do. On top of that Gav’s service is totally free so it didn’t cost me a cent but saved me many thousands. For all of you out there in mortgage land I would strongly encourage you to check in with Gavin to make sure you are getting the best deal possible, because I am yet to meet anyone who is paying the same low interest rate as the one Gav secured for me. Gav’s detail are below if you are interested– and for the record Gav didn’t ask me to do this I did it because I’m sure he could be of benefit to many of you.
My partner and I were very impressed with the service we received from Gavin. He was always happy to answer our question and I would happily recommend him to all my family and friends.
Gavin put a lot of effort into finding us the right loan. He was professional and kept us well informed.
Gavin was extremely communicative even with my ever-changing roster, and made everything fit into said roster as though I was there the whole time. Everything went extremely smoothly, and I have the highest regard for Gavin Rushack and the SmartLine company. I will be most definitely recommending this company to anyone and everyone I meet that is intrested in buying a property.
Gavin has helped me twice in 12 months with home loans and couldn't fault him with any of his help and advice. He kept me informed via email & phone calls even after the loan went through.
Having dealt with Gavin on previous loans, he again was fanastic throughout the process. We felt informed and at ease during the entire transaction.I wouldn't have any reservations recommending Gavin to friends and family, and already have.
Gavin was invaluable in assisting me purchase my first home. I have already recommended him to many firends and family.
In addition to being extremely professional, attentive & knowledgable I found Gavin to be a thoroughly charming & handsome young man. Overall a wonderful experience!!
Gavin has been our mortgage adviser for over four years now and has dealt with a purchase of our current property, two draw downs and a further purchase of an investment property. He is also now dealing with the purchase of a new piece of land and build. Highly recommended, very personable and attentive.
We are very grateful to Gavin for guiding us through the process of re-mortgaging. One aspect we found very helpful was the fact that Gavin was available to come to our home to discuss our options outwith normal office hours.
Gavin was excellent. He was organised, knowledgable and kept us on track. No question was too "dumb" and he was patient in his explanations to us. I would definitely recommend to others.
This is the second time I have dealt with Gavin and he has been exceptionally helpful and reliable both times. I cannot speak highly enough of him and will certainly be passing his name onto my family and friends.
Gav provided exceptional service, including a home visit after hours and was very efficent as well. Kept us well informed on the process and time line schedules as well as a through review of a number of different loan configurations.
When I met with Gavin, I found that he listened to what I was asking for. He then understood what I needed and managed to find a lender that could provide me with what I required when I couldn't get it on my own.
Gavin helped in an unusual situation and managed the entire process for us. He was helpful and quick to respond. Highly recommended!
Gavin was very professional and extremely helpful. This home loan was a much more personal approach than that which I had previously received from banks.
Absolutely brilliant service, completely impressed and would happily use this service again. Our adviser suggested a form of mortgage we were unaware of, freeing up thousands of dollars we used to start another business. These are the people you need in your life!
Nothing else really. Gavin even responded to my calls on the weekend and during public holidays. This was very handy especially as I also work full time.
I've lnown Gavin since we arrived in Australia in 2007, he helped us greatly then, and has been a fantastic help to us this time around too. Has a great approach, knows his job, and puts people at ease.
We have previously used Gavin in his role with the Commonwealth bank. Gavin is attentive, but not overbearing and makes contact when he needs to - just right.
Nothing to comment, excellent service as expected. We will be back to Gavin for our next loan in the future.
