Reviews
Average client rating
4.9/5 From 163 Reviews
I recently completed building my new home and was incredibly fortunate to have Dennis as my mortgage broker. His service was professional and efficient. Dennis worked hard to secure me a fantastic home loan and provided invaluable financial guidance throughout the process. I'm extremely grateful to have been referred to him and would highly recommend Dennis to anyone looking for a top-tier mortgage broker. He definitely deserves 5 stars
Dennis is brilliant and I trust him implicitly to get the best deal and manage all the confusing aspects of mortgage lending
Couldn't be happier with Dennis's service, Dennis has assisted me with multiple property purchases and has just been awesome through the whole process.
We have used Dennis multiple times over the last 23 years , he has always been super efficient at getting us finance quickly, he recently got us a great home loan at a rate comparable with the online banks , even though we are in our mid late 50s , we cant recommend Dennis highly enough
thanks Dennis
Best broker I've ever dealt with Helped me to refinance recently and made it such a smooth process.
Thanks Dennis
Dennis is one of the best mortgage brokers I've come across, dealing with him has been a great experience. Great to get along with and very trustworthy. He got us the best deal we could have, highly recommend Dennis as your local Mortgage Broker
Thank you so much for your kind words and for all your help throughout the process. We really appreciate your support and are thrilled to have settled into our new home. Well be happy to refer you to our friends, family, and colleagues. Your assistance has been invaluable.
Great broker Never had a problem. Really enjoy doing business with him. Thanks for everything Dennis.
Just a LEGEND
Thanks so much Dennis, you go above and beyond.
Dennis's service is second to none. He helped with securing my home loan quickly and made sure signing documents was at a time convenient for me. Great customer service, I would highly recommend.
Did not have an issue at all with Dennis. Everything worked out as planed and definitely will recommend and call again for any new finance needed. Thank you
Dennis Smallwood has been fantastic. He knows his stuff. He keeps you up to date, and on your toes!
Very pleased with all aspects of his assistance.
Dennis was really helpful though the whole process, not only helping me through the loan process but he gave me constructive feedback back on the houses I was considering and it it’s market value. Dennis responded promptly to emails and was very supportive and this was very much appreciated. I have already recommended him to friends looking to refinance.
Great service by Dennis. He was fully contactable throughout the process.
Highly recommend! We wouldn’t have gotten our house without Dennis, a major major help not only with our loan but with providing a wonderful settlement agency. Thank you Dennis!:)
Dennis was very approachable, he took the time to hear our concerns and questions and then address them thoroughly with options on what we could do. He provided valuable insights that, as first home buyers building a house were invaluable. I would not hesitate to recommend him to anyone who needs a broker.
As always a pleasure dealing with Craig Sherry who introduced to Dennis Smallwood. Both are professional and always willing to help, making finance an easy process. Thanks again.
I have used Smartline Services previously, and have found them very professional and provide great, efficient customer service. I have used Craig Sherry in the past, but he was on leave and Dennis Smallwood was appointed to me. I would have no hesitation in recommending either of these gentleman.
Great service always friendly and easy to communicate with highly recommend Dennis to anyone
Our agent Dennis Smallwood gave us excellent customer service. He was pro-active, patient and friendly. He took the time to explain the home loan process in detail, along with any concepts foreign to us. He presented a variety of good home loan options and was responsive throughout our dealings with him. I'd highly recommend Dennis and Smartline.
Was really happy dealing with Dennis. He was easy to be contacted and talked me through every process with the loan process and kept me well informed.
Dennis was excellent and couldn't ask for more. Not the first time he has assisted me and my family. Legend
Dennis made it very easy to get my first home, highly recommended. Will be recommending his and smartlines service to friends for sure.
Dennis is a champ to deal with. He makes the process easy and I have complete faith in him to find the best and most appropriate deal for our circumstances.
Coudlnt fault Dennis at all!
He was always available by phone, actioned everything required to assist us in getting our house, even when the pressure was on, he got it done!
HIGHLY recommend and I'll be telling everyone to chat to Dennis for anything
exelant experience
I had 2 advisors and I as extremely happy with their service.
Dennis Smallwood was my other advisor.
Very very happy with our adviser, thank you.
Absolutely fantasic work from Dennis Smallwood and his team I would recommend him to anyone wanting a loan for anything. Great work, Thank You!
Dennis and his staff were wonderful, took time to explain every possible detail and help guide me through the whole experience.
We have been very pleased with the service provided for both ourselves and our son. We have already referred to friends
Dennis and Melinda did a terrific job helping me find finance, kept me informed and were only a phone call away if I needed to ask questions. Would highly recommend them to everyone I know. Cheers guys.
In brief consulting a particular service provider to somewhat resurrect my current financial status can be both daunting and a little embarrising. Not any more.Dennis covered a multitude of angles to assist me.Therefor when the time is right I will engage his services again.
With the knowledge and expertise Dennis Smallwood has, you have a slim chance of being able to get the best product to suit your needs on your own.
Don\'t risk missing out on the best deal, see the experts.
Kim and I had a difficult circumstance to get through and thought it would be almost impossible for us to get a loan of any sort to buy a house with. Dennis was always available to us and explained the entire process to us clearly and made us feel confident that we would achieve a positive result. He helped us set up a savings plan and stick to it. We reached our target with funds and were able to get a CBA investment loan for our home purchase. We are so very happy with this result and would highly recommend this service to any one uncertain about how to get started with finance for any purchase. We now feel like part of the smartline family and still have readily accessible advice on hand to further manage our investment. Warm regards Gary and Kim Kwai. Katherine NT.
Both Dennis and Melinda were both fantastic - even after settlement they have been helpful and very approachable. Definitely would go through them again.
Very helpful , easy to talk to , quick results and would highly recommend to others .
Regards
Aaron
Very helpful , easy to talk to , quick results and would highly recommend to others .
Regards
Aaron
FROM FIRST PHONE CALL I HAD WITH GENERAL QUESTIONS I FOUND DENNIS FRIENDLY AND HAPPY TO OUTLINE THE PROCESSES ETC ON OFFER. AT THAT STAGE WE WERE JUST LOOKING INTO IT BUT THINGS CHANGED PRETTY MUCH OVER NIGHT AND ANY CONCERNS ETC THAT I HAD WERE SORTED WHEN I CONTACTED DENNIS FOR HIS SERVICES. I FOUND DEALING WITH DENNIS A FARE BETTER OPTION THAN DIRECTLY WITH MY BANK (WHO IN THE END WE STAYED WITH). WOULD RECOMMEND SERVICE FOR SURE WITH A HASSLE FREE OUTCOME, THNAKS YOU !
Very happy with the fantastic service Dennis Smallwood gave us recommend him to everyone thank u very much
Dennis was extremely professional and contactable during my loan process. he answered all my questions and took the time to explain everything to me. He certainly took all the stress out of the process and I will definitely recommend this service. Thank you
We never thought we could afford to buy a home but after speaking to Dennis he gave us the confidence and set us on the right track to home ownership. We are now building our dream home.
Always helpful friendly easy to understand advice - wouldn't go anywhere else for mortgage advice!
Dennis was fantastic he communicated with all the time and was very friendly with expert advice.
Thank You Dennis and Melinda
As I was buying my first home I had lots of questions and didn\'t really know where to start. Dennis and his staff were a great help, they kept me informed at each step of the loan process and helped me get a great loan for my needs I would highly recommend them.
Duncan and myself received great service, the team always kept us informed of what was happening, couldn\'t be more happier and would recommend to friends/family who are looking to purchase a property.
Dennis was great he was easy to talk, friendly and explained things really well. Dennis has a can do attitude and eased the stress I was feeling about gaining finance. Dennis kept in contact and informed us at every step. We had the financed approved within a week. I had been waiting for the bank for two weeks and had not been given any positive feedback about the loan.
Dennis was extremely helpful and very good at what he does, Dennis made the whole process a lot less stressful and saved myself a lot of time.
Fiona provided us an outstanding service .I recommend Fiona to anyone needing the service.
We are very thankful and proud to mention Fiona at any time .
He was very knowledgeable and helped me choose the right easy path to my home loan. I greatly recommend him to others that are also wanting to buy a house
Both Dennis and his office lady Melinda were super helpful and my partner and I couldn't be happier about choosing smart line and the mortgage gallery.
We have arranged many loans through you and have always been very happy with service and knowledge.
I would recommend Smartline advisers to anyone because of there Great,Friendly and outstanding service.
Dennis and Melinda at The Mortgage Gallery Geraldton were outstanding with the service, information and help they provided. They certainly took the stress out of obtaining a home loan for us. I've recommended them already to friends. I can't speak highly enough of them!!
Dennis and Melinda work extremely hard, with a difficult bank, to achieve a satisfactory outcome for us. Many thanks.
Dennis Smallwood has never disappointed us, we were always fully informed and our queries were always answered quickly. Great service - if only the banks were as good!!
My Provider was Mike Purslow but his name in not on the Advisers list.
Dennis and his team supplied me with a professional and great service that I would recommend them to everyone looking at finance for a mortgage.
Have been totally satisfied with the service I received. Would recommend Dennis and the team to anyone needing financial advice.They did a wonderful job for me and many thanks for their help.
From the moment my Wife & I contacted Mortgage Gallery we were pleased with the service. We went from not really thinking we had a chance to purchase our home, to believing it was possible in one day! We really appreciate the way our minds were put at ease & all pressure was taken from us instantly. There were a few problems with our credit etc. but these were sorted very quickly & we're now happily settling into our new home. I would not hesitate in recommending Dennis & the crew at Mortgage Gallery to anybody. A big thank you to Dennis & crew from Mick & Kathleen Christie. Geraldton
The loan refinance all started from a follow up call. The call came at a perfect time when i needed to refinance. I had two meetings with dennis and it was all signed up and sorted simply and efficiently. greatly appreciate the work done.
Great prompt service, thanks for the support
We always get the best service possible, mortgage gallery are very helpful, knowledgeable and have a quick turnaround. Happy to recommend Mortgage Gallery to any of our friends and family
Mike was very understanding of my situation and need, to get a result quickly, efficiently and economically. His help and advice was invaluable and he knew exactly what options were available and how to get things moving quickly, and with least amont of fuss. Highly recommend Mike to any people looking for good solid friendly and expert assistance, no matter what you financial requirements.
Thanks for helping us even when the bank was being difficult :-)
I was very suprised on how easy it was with the Mortgage gallery. I work away non stop and they were always on to me when ever i needed or even just keeping in contact to keep me up to date with how things were going. I highly recomend anyone to go through the mortgage gallery and i will defently be returning in the near future..
Dennis explained things in simple terms and his friendly and prompt responses to my emails and phone calls I really appreciated. Leanne
Dennis Smallgood And Brooke Barndon from Geraldton were so wonderful. This being the first time my partner and I brought a house, we has so many questions and werent entirely sure what to expect. They mad the process a breeze, answered all our question and queries in term and ways we could understand, Nothing was to hard and we got information about every process. I could recommend these guys enough, not only were they helpful and polite, but they were always in contact going through the processes, they did all the behind the scene job which working fly in fly out made it so helpful. I will recommend these 2 wonderful people to anyone wanting a stress free buying process. Thank you Gemma Williams
Dennis was very helpful and very prompt with service. Very happy and i would definitely go through the mortgage gallery again and recommend Dennis to anyone else looking to buy a house!
living 300 klm away I was able to see dennis when I was in town and at short notice which is what country people Top service Merry christmas
Dealing with a local person in a local office made the refinancing process very very easy!
to the wonderful staff at the Geraldton branch. They are just so friendly and approachable, nothing is to hard and always keeping me informed of where my application was up to, thanks
Dennis was sometimes hard to get as most business people are while working during the day. He was very good at returning calls fast and within 24hrs sometimes even in 30minutes to an hour with the information to answer the questions i had asked. I would strongly recommend himself and The Morgage Gallary to anyone looking for information about loans.
Applying for my first home loan, Dennis made the process easy and stress free. I was kept updated throughout the application process Dennis was available at any point to answer my queries. I would recommend Dennis to any family and friends seeking finance and will use him and his team again in the future. Thank you Dennis Smallwood and all your team at The Mortgage Gallery.
Dennis was wonderful with everything and went above and beyond what we asked for and expected. Very happy with our results and the speed at which he was able to get things done.
This was the first time I had used a mortgage broker and the whole process was made very easy for me. Very helpful. Answered all my stupid questions with great patience.
couldn't be happyer
Dennis is very knowledgeable and clearly knows his stuff. He made the whole experience totally painless. This is the second time he has helped us and each time we have been totally satisfied with his professionalism and expertise.
I have used the Mortgage Gallery on three occasions over the last fifteen years and been thoroughly satisfied every time. I have recommended them to other mortgage seekers.
Every thing was fine and did not have much hassles.Angelina provided all informations about our loan positives and negatives that we could take a balanced decision.THANKS A LOT
it was very easy to get appointments within a short time frame, which was much appreciated
When I initially phoned the Mortgage Gallery I expected to have to wait a week or so for an appointment to be available, Dennis was available within the hour and two days later our application was submitted with the bank. Excellent service from Dennis and the Geraldton office.
There were many ups and downs with our process caused by incorrect valuations etc but Dennis Smallwood and Dean Calver worked hard through these issues to gain a positive result for Reece and I.
Dennis is reliable and we have been using his expertise for the last 15 years. I have also passed him onto my son who also used his expertise to buy his home. Dennis has high work ethics and explains things in terms that we could understand. I would have absolutely no hesitation to recomend him to anyone. Thank you
We were extremely happy with the service Dennis provided. He always promptly returned our calls and followed up on any questions we had. We felt that he went above and beyond and would happily recommend him.
We have been using Dennis for a number of years and we love that he is so helpful and that he is always able to answer our questions and always offers the best possible solutions.
We have used Dennis's services several times over the years. We have and would again recommend his services to family and friends without hesitation.
Could have gotten better rate from a non-panel lender. The loan I ended up with I had found myself prior to talking to Smartline. Value for me was having someone facilitate the process.
Dennis always provides great service and really knows his products. We wouldn't go anywhere else for our mortgage advice.
As we are only weeks into the mortgage it is still too early to determine if the correct loan solution was made however, all seems to be operating satisfactorily
We have always felt that Dennis was very much on our side i.e. always doing his best for what we needed, rather than looking after other interests
Good looking bloke too.
I found the whole process of aquiring a loan daunting but Dennis was extremely helpful & honest.
Being able to have Dennis come to our home was wonderful and so convenient.Not having to do all the running around our selves was great.
Dennis was professional and communicated the information in way we understood and answered all our questions sent to him by email with a quick response.
Many years ago, We called Mortgage force and Dennis Smallwood was allocated to assist us. From Day one, Dennis was kind helpful and relieved a lot of stress for us because we were in debt and very worried about our situation, This was not only related to
Excellent, friendly service.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
