Reviews
Average client rating
4.9/5 From 151 Reviews
David was responsive and helpful with advice, it was a long process due to COVID but was patient and provided relevant updates along the way.
Great professional service from David, fluid comms & sound recommendations made for a great client experience- Thank You David!
We have known David for many years and he’s always been a pleasure to deal with. Thank you for all your help once again.
Lisa & Ricky
David had great knowledge of the mortgage market. Where his experience was especially appreciated was with the different processes the banks take in assessing loans and the paperwork required. We would not hesitate to work with David again.
David Boyland went beyond my expectations and fought hard for me to get my loan.Even with a few a problems along the way he helped me to achieve my loan.He kept me up to date every step of the way he was very help full in every way.thank you David.
We have worked with David since 2018 on various loans and found him to be responsive and receptive. He communicates openly and always timely. He is sincere and has a genuine interest in doing the best for his clients.
David Boylan was exceptional and drove a great outcome.Couldnt recommend him more
David was very thorough but ensured things were explained in a clear and concise manner. I would highly recommend David's service.
David was amazing to work with and took so much stress out of the whole process, particularly as a first home buyer. I couldn’t recommend David highly enough and would never dream of buying without his help!
We have worked with David Boylan twice now and have found David to be approachable,reliable and available. He has found the right products for us on both occasion and has been so easy to work with. Would highly recommend David and Smartline.
David was knowledgeable and extremely helpful throughout the entire loan process. I have already recommended him to friends and will continue to do so.
David was great to deal with....
And kept me informed through the whole procedure
David was very thorough taking me through my first home loan process. This thoroughness ultimately lead to a smooth and stress free settlement. David kept me up to date at all times with progress and explained things in an easy to understand manner.
I highly recommend his services.
Chris
David was extremely helpful through the process of obtaining my first home loan. He was very thorough, which lead to a smooth settlement. At all times I was kept up to date with my loans progress and things were explained in an easy to understand manner. I would have no qualms recommending David to my family and friends.
Chris
We are very happy with David’s service. He is experienced, thorough and responsive to our queries. Would definitely recommend him to our friends.
Would be helpful if there was an interactive spreadsheet to understand the calculations behind the loan proposals would be helpful so I can also play around with these amounts. For example if a loan proposal was done for amounts of $500 and $550, but I wanted to know how much the figures would be for a specific number like $535 I'd have to email the broker to re-run the numbers and send me a new update rather than just plug it in myself.
Excellent service from start to finish, considered our needs and found the right solution for us!
David was an incredible help to us in purchasing our first home. Not only ,in securing a loan, but also explaining what else is involved in purchasing a home and pointing us in the right directions.
This was extremely helpful to us as first home buyers. Thank you so much David!
David has been the mortgage advisor for our family for many years and we have never had a moment to complain about his service, sincerity and honesty.
Really happy with the service provided.
David Boylan was absolutely wonderful during a time that was confusing and stressful.
David was supportive and patient and made the process of switching banks simple.
Thank you!!
David is excellent broker, reach out to help to his clients.
David was so professional, he knew what my needs were and delivered exactly what he promised. He kept me up to date throughout the whole process. I would definitely recommend David to my family and friends.
Dave was excellent. He was prompt to respond to all queries. Knew his stuff. Presented us with different options and provided great guidance.
David provided a great insight into recent bank changes & interest rate impacts for the various products. The information provided highlighted the options & assisted in making the decision to change so much easier. David kept in constant communication throughout the transactional change & provided fantastic professional support. I would highly recommend family & friends to discuss their financial options with David.
David was just fantastic; his help in navigating through an unfamiliar and daunting process was invaluable.
David did a fantastic job for us and set us up with an ideal loan structure with our lender. His understanding of the finance industry and possible arrangements for us was first class.
David is very experienced and knowledgeable and easy to discuss the situation with and I would highly recommend David.
David went above and beyond what we expected to help sort out our refinancing and construction loan.
Took all the stress our of getting a home loan. David would always help out with queries or running some new numbers. Even helped get a last minute better deal.
David was great throughout the process from start to finish. As someone who had never bought before, David made things really relaxed and easy to understand and I will have no hesitations in recommending him to friends and family
This was not a routine purchase; my wife and I live in Canberra, David lives in Melbourne and the property purchase was in Brisbane. In addition, there were two other properties that had to be valued by the bank and the purchase was conducted over Christmas when many enitities operate with reduced staff. Despite this complexity, once again David worked with a great sense of purpose, his attention to our needs was incredibly prompt and he communicates (by phone and email) with great clarity. He is direct without being forceful or pushy and I expect we were able to achieve timely and relatively stress-free results because of David\'s ability to influence other stakeholders involved in the purchase. Once again we are very grateful for David\'s support.
The professionalism, depth of knowledge and timely service. I also wish to express my gratitude for David\'s help and will definitely recommend David to family and friends.
We found David to be very helpful and knowledgeable. He assisted us to understand home loan structures and the options that were available to us. It was clear to us that he was an expert and he was very professional in his dealings with us. He helped to make the entire home purchasing process seamless.
Just an all round good bloke, who each time I go to him with a new request has always gone out of his way to help us. Cheers Alan
Absolutely fantastic. Helped me so much with the whol process, and made it easier, and understandable. Brilliant
Adviser was well prepared, friendly and thorough.
David was wonderful throughout the whole process. David was available and provided guidance every step of the way and I am very grateful for all his help and expertise. If it were possible, I would rate David 20 out of 10. I will definitely be recommending David to my family, friends and any acquaintance in between!
David was extremely helpful and kept us informed at all times of the process. He could not of helped us more. We highly recommend him.
David was amazing. He was always available to discuss issues and was always honest with us. He made the whole experience very easy and enjoyable for us!
David had provided a loan for my wife and I in the past and we had no hesitation in seeking David's services a second time around. Once again he did a great job, again it was an interstate purchase (David is in Melbourne, we are in Canberra and the purchase was in Perth) but he managed things extremely well. This was a notable achievement not only due to the distances involved but the purchase involved a leaseback to the seller (Defence Housing Australia) but David was able to recognise the 'intracacies' of the arrangement and worked with the Settlement Agent to ensure a seamless process.
We hit some serious and unforseen set backs when we initally tried to buy a house, David was there for us through all of this time, not only helping us fix the situation, but was also honest and open about what options we had available to us. He helped us finally purchase our first home in March by working with us to find a lender that suited our needs.
David is a pleasure to deal with, and my wife and I would not even contemplate using any other adviser. Cheers Alan
David was very helpful throughout the whole process. He kept us well informed of what stage we were at and could not have done more for us. We would definately recommend him to any of our family or friends.
David was amazing throughout the whole process. Nothing was too much trouble for him. He kept us advised of the process the whole way and was always available to answer questions or offer advice.
David was very very helpful. He went out of his way and beyond his requirements to ensure that the process of refinacing our loan was effortless. My partner and I will continue to work with david in the future.
I thought David was brilliant and have already recommended him to a work colleague
David was great at explaining the process to me in language I could understand. He had a great attention to detail, and I felt very comfortable in trusting that he would ensure nothing was missed.
I really appreciated the professional service that David provided. It was a great benefit and allowed us to obtain financing in a benefical manner that I had not previously considered. David was always available to answer our questions and was happy to be flexiable in the times that he met with us. I would fully recommend David to anyone seeking finance.
David was of great help for my house purchase. It was my first home and I had a lot of questions. He was great at answering everything I needed, keeping me informed of status and doing everything to help my first home purchase go through smoothly. Highly recommend!
David provided excellent professional services. His knowledge and advice helped me secure my first home. When issues came out of left field, he was resourceful and determined to do all he can. I have recommended him to my family and friends and will continue to do so.
This is the fifth loan David has organised for me, he always goes well beyond my expectations to make it all go smoothly with a minimum of effort on my part. I wouldn't get a loan without him! With thanks
Robyn
David's patience and professionalism is greatly appreciated
David was fantastic to work with. Being first home buyers, we needed assistance in not only securing our home loan, but also a thorough introduction into all the different aspects of lending, from simply setting up accounts to handling all the difficult negotiations involved in an "off the plan" purchase. David achieved this. We highly recommend David to prospective Smartline customers.
David was fantastic to work with. Being first home buyers, we needed assistance in not only securing our home loan, but also a thorough introduction into all the different aspects of lending, from simply setting up accounts to handling all the difficult negotiations involved in an "off the plan" purchase. David achieved this. We highly recommend David to prospective Smartline customers.
David was fantastic to work with. Being first home buyers, we needed assistance in not only securing our home loan, but also a thorough introduction into all the different aspects of lending, from simply setting up accounts to handling all the difficult negotiations involved in an "off the plan" purchase. David achieved this. We highly recommend David to prospective Smartline customers.
I wish to highlight that, despite not have a functional laptop to start with, David has been providing me with very helpful and timely advices. As well, David played an important role in the smooth settlement of my first home (which could have been easily done pear-shaped otherwise). His professionalism outpaces any other mortgage advisers that I have encountered in the past. I really appreciate his help and would certainly recommend him to family and friends.
Over all David Boylan was great - he was more than happy to help us with our loan inquiries and was very patient with us. I've already referred him to a few of my friends, as they are in the starting process of looking for houses to buy.
David provided great advice in regards to the options available & what would provide the best flexibility for my needs.
We have had several dealings with David over the past couple of years and he has always been approachable,professional and readily available to assist with any queries no matter how trivial.We wold have no hesitations referring him to anybody and have done in the past.
We have had several dealings with David over the past couple of years and he has always been approachable,professional and readily available to assist with any queries no matter how trivial.We wold have no hesitations referring him to anybody and have done in the past.
David was extremely helpful and informative. He made the scary experience of buying my first home much more comfortable and easy to deal with! Many thanks x
We felt well informed throughout the purchase and settlement of our new house and our Advisor was approachable and professional. Thank you.
As a first time buyer, smartline made the whole process easy. I received relevant information in order to make an informed decision.
David Boylan was extremely approachable and very helpful he kept us up to date with everything we asked for and more. I have already and will continue to refer him to friends and family. Thank you
Positive - for me it was my broker, David truly is an asset to your company and his knowledge, experience and perseverence (without pushiness) should be role-modeled. Suggestion for Improvement- I had not heard of Smartline, but was referred by a colleague. If it hadn't have been for David's approach as outlined below, I probably would not have used your company.... very glad I did though!
David is fantastically helpful and makes getting a loan very easy, I have now had 4 loans via David and will always use him and recommend him to friends
David has been great & attentive. I'm very pleased with the service. I would definitely use his services again in the future.
I was really grateful to David Boylan for his dedication and honesty in getting me a loan. I now have a great house and a managable loan. With thanks
Anne Reilly
David was very helpful. He really could not have done any more for us. We would highly recommend him to our friends and family.
David was very helpful, approachable and made the process easy to understand.
No comments just T H A N K Y O U!
We have very high standards with regards to service and David certainly met our expectations. We cannot speak highly enough of him.
Very professional and helpful. Couldn't have done it without David... Thank you so much!!
It is clear that David has extensive experience in the industry. He provided regular contact, keeping us fully informed as to where the loan application stood and what to expect as we walked through the process. When there was conflicting advice/information between the Agent, the conveyancing company and what David was advising, it was David who was always right.
We have used Smartline three times now and every time its been a worry free process.
David is very approachable and makes the whole process comfortabele when money issues are outside the normal consumers knowledge. David follows up on a regular basis and no small enquiry is a problem for him. Have recommended his servise in the past and will contine to do so.
David was very friendly and patient, answering questions in detail. David made himself available on several occassions to meet with me at my convenience. I'll definately recommend him in the future.
David is great at his job. Honest and up front! We felt he went into bat for us and assisted us as much as he could
I found this time round that Heritage Building Society were difficult to deal with by making things complicated but David Boylan was excellent in sorting everything out. I would have changed financial institutions if it hadn't been for David's assistance.
David was amazing! He went out of his way to secure the best possible home loan for me and kept me well informed of my options. I was indecisive and when rates started to move, he made sure the deal was processed even after business hours. I couldn't have
Davis Boylan has always been exceptionally helpful with all our queries and concerns and is very approachable. He has continually shown great profesionlism and we have already recommended him to others
brilliant service from David Boylan, nothing to complain to...
The best advantage of using Smartline was ..I had the valuable expertise of a loan broker who did all the work . David made the experience hassle free & I feel i got a good deal with my new mortgage.
Being busy people, we found this service convenient and competitive and the best part was being able to have someone to assist us with such technical matters at our convenience.
The service provided by David Boylan was always of the highest quality. He is friendly, understanding, attentive and reliable. David is a credit to your organisation and we are extermely appreciative of his efforts.
My consultant was very helpful, kept me informed, thorough in explaining all the options and took the hassel out of dealing with the banks.
Have already referred David Boylan to family member. He is easy to talk to and you feel very comfortable. Currently have no suggests to add to performance.
David was always informative and helpful. My calls were always promptly.
David Boylan made the whole loan process easy and hassle free. I hardly had to do a thing.....except pay of the loan of course!
Dave referred us to a great conveyancer which was quite valuable. Some of the loan docs form the lender[heritage] are difficult to read. They should be reviewed and pressure put on them to tidy them up.
We liked the fact our Smartline consultant came to our home, explored our options thoroughly and made his recommendations. He then followed up everything thoroughly and was available anytime to answer our questions. I cannot think of anything further he c
The after hours service of the consultant was accommodating
Personable, easy relaxed manner,very helpful,inspired confidence, commitment,kept me informed with progress.
I was thoroughly impressed by the service provided - particularly my consultant's (david boylan) ability to explain everything in plain english and the way in which he organised everything for me in what was an extremely busy period for me (workwise).
Had available all the information I needed on a large number of lenders.
David boylan was excellent providing fabulous communication and keeping us calm when the bank was perceived to be being difficult. We have referred him to others.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
