Reviews
Average client rating
4.9/5 From 141 Reviews
I recently purchased a new property with David's and his team. The unwavering commitment for service and a stress free process from start to finish is outstanding.
Both David and Georgia go above and beyond for their customers. Something you don't see a lot of these days and is extremely comforting when you do. I have used David for many property transactions and advice over the years and the dedication to customer service has never faulted and is a true reflection of his committed work ethic. This same work ethic resonates through with his entire team. This is what creates such a well balanced and supportive feeling knowing you are in capable hands throughout the entire process. Well done and extremely grateful yet again to David and his team. Keep up the outstanding work
I highly recommend David as an effective mortgage broker. He helped us immensely and answered our endless questions. Thanks goes to Georgia as well who smoothed out all the paperwork in the background.
I recently purchased a new property with David's services. The unwavering commitment for both service and a stress free process from start to finish from both David and Georgia, where they go above and beyond for their customers is outstanding. Something you don't see a lot of these days and is extremely comforting when you do. I have used David for many property transactions and advice over the years and the dedication to serving his customers has never faulted and is a true credit to his committed work ethic. This same work ethic resonates through with his entire team. This is what creates such a well balanced and supportive network knowing you are in more than capable hands throughout the entire transaction process without hardly lifting a finger. Well done and extremely grateful yet again to David and his team. Keep up the outstanding work
My husband and I used David and Georgia to refinance our home and they got us the best deal for us, recently I asked them again to help with a much smaller loan, and they took just as much care with it even though such a small loan would not have helped their business financially. It shows they actually care about their clients. We highly recommend them
I highly recommend David and his team, for all your finance needs, very professional and went above and beyond to help me get the outcome I needed, thnkyou for making this experience an easy one for my family, cheers lee.
David, Georgia and the team have been amazing to deal with. Our loan application was certainly trickier than the standard application with moving objectives and nothing seemed too difficult for them and so relieved with the positive outcome. I personally highly recommend them
David has been our mortgage advisor since 2004 when we bought our very first home. Since then he has efficiently and confidently assisted us to purchase other homes here in Australia and Scotland. His Team now with Georgia and Vanessa continue to provide such a high standard of care and explanation through the property purchase process. Highly recommended
David and Georgia have been fantastic to deal with and we highly recommend their services. Their knowledge and advice makes the process smooth and less stressful. We wish we had of known them when we bought our first home
What an amazing team David and Georgia. All the way through 'you'll never walk alone'. They take the time and the patience to explain everything in plain english. You feel secure and in good hands. They make the impossible possible. But over all it was like talking to a long-time friend. Georgia even recommended the solicitor she used before. The three musketiers. They were smashing. You just sit back and celebrate when it is all done for you. Thank you so much friends. Ivonne Roy
David and Georgia are an amazing team. After unexpectedly being let down by a bank close to financial deadline, David did the seemingly impossible getting my loan across the line in just the few days extension granted. I am very impressed with his willingness to avail himself at all hours of the day and evening to answer questions and assist in any way possible.
David minimized the stress of the whole process.
My only regret is that I didn't know about David and his team sooner.
Absolutely recommend David and his team. They were absolutely fantastic in dealing with the bank and the paperwork that makes refinancing frustrating. Honestly, you wont get a better team.
David and his team are absolute legends, so easy to deal with and know their stuff. Very quick and got exactly what I was wanting. Highly recommend
I found David Alderdice very approachable and professional. Would highly recommend his services to anyone.
David provided a very professional service and is obviously a very experienced and knowledgeable financial advisor ably assisted by Vanessa. I would recommend having a chat with David if you are looking for loans advice.
David is a helpful and friendly advisor who went out of his way to help us both in and out of office hours. He was professional and provided a great service. We would definately recommend going with David.
David Alderdice was my advisor, I could not be happier with the process. As a single Mum of 3 kids, I was sceptical that I would even be approved, despite my good financial record. David was extremely helpful the whole way though, going above and beyond any other financial person that I have ever dealt with before. He made the process easy and in now way confusing. I would highly recommend anyone to seek David out for his expertise.
David Alderdice was my advisor, I could not be happier with the process. As a single Mum of 3 kids, I was sceptical that I would even be approved, despite my good financial record. David was extremely helpful the whole way though, going above and beyond any other financial person that I have ever dealt with before. He made the process easy and in now way confusing. I would highly recommend anyone to seek David out for his expertise.
Having David as a broker was the best decision I have made. He is very professional, supportive and attentive. Would 100% recommend his services to anyone
I'm extremely satisfied with the professional service and diligence from David. I have already recommended him to more potential customers. Many thanks!
Our Adviser David Alderdice was a pure pleasure to work with. We have worked with other Advisers and always had issues or dramas. Everything with David was organised, on time, well informed and the whole process was really simple with no issues or drama's. David is a real prosessional and we cannot recommend him more highly.
Lawrence Quigley
Great service, least amount of hassell and tidied up the mess previous advisors had created.
David was excellent in saucing the right loan rates an taking us right through to settlement, keeping us informed all the way .
Big Thank You David ??.
Great job David
David Alderdice did a fantastic job of getting me the right home loan within a very short amount of time. With the income that I had, David got me the maximum amount of loan possible. David is the go to guy if anyone asks me about a mortgage broker.
Good Operator!!
As a first property purchaser buying my first (of hopefully many) investment property, David from Smartline made to process as seamless as possible. Patiently explaining all the terminology and working outside of office hours to go above and beyond.
David is efficient, knowledgeable, and great to deal with, couldn't be happier.
David Alderdice is fantastic. He goes above and well beyond to help his clients.
We have been using David Alderdice and his team for over 15 years, and he didn't disappoint again with our most recent house purchase in WA.
100% recommended!!
David was good.
However the lenght of time taken by the banks for approval was ridiculous. Made the experience stressful.
We have dealt with David for a long time and he has always made it as easy as possible. It’s just the banks that cause the problems
David was great with providing information quickly, answered all of my questions, made the first home buying process and settlement really smooth.
This is the third time I've used David's service.
Again, David has went above and beyond with our construction loan requirements but also negotiated a very competitive interest with the bank that suits our borrowing situation. Highly recommended.
It's always good working with David Alderdice. We know how knowledgeable/approachable he is which keeps us coming back to him.
Dave is an excellent advisor. He communicated with us constantly and helped us to understand the whole process and all of our options. He's always there to answer any and all of our questions.
The service we received from David was exceptional!
Being first home buyers, we were unsure of what to expect but David made the whole process very easy.
We could not speak highly enough of David. He was super knowledgeable, very honest and helped us get on track with building our first home! David is most definitely an asset to smartline.
David and his team always go above and beyond expectations to ensure we get the best service and product. Smartline have helped us get the best products over the last 12 years and we highly recommend them and will continue to be associate with them.
Prompt replies. Courteous and contact outside business hours. Got it done.
David is wonderful he needs to be paid more
Appreciate the honest & genuine assistance. It is always great to know that the service is reliable and helpful!
David did an exceptional job and really went over and above. Keep up the incredible work, and I hope to be a return customer one day for the next property purchase.
David was knowledgeable and so helpful in assisting me get my home loan. I couldn't have asked for any more assistance than what David gave me. I was so happy with the professional help from David that I have already referred him to a family member and also a work colleague.
I came to smartline from my previous broker and he gave me many other options that I hadn't heard before regarding my home loan. David exceeded my expectations and he was always available when I needed him.
David was very friendly helpful and always contactable, easy to talk to and knowledgeable.
Excellent service and guidance
We have been with David for nearly 4 years. David is knowledgeable and helps us choose the right products for our situation. He is easy to talk to and explains things more simply so we can understand. We highly recommend him!
A massive thanks to Dave and the team you guys helped us get our first home, you were up front and honest and your support staff assisted above and beyond to help with our queries.
Thanks
Dan & Nic x
I would like to thank the team at Toowoomba for everything they have done.
They are an amazing team!!!! I wouldn't go any where else. Made it so easy!!!!
David has always been very attentive to our needs, and has always been pleasant and very helpful. We highly recommend him
David is extremely helpful, we had a difficult situation and he keep persisting until he got us a loan.
We can not praise David highly enough
David was absolutely fantastic, he answered all of our questions and ensured he got the best rate that suited my partner and I
I have sought David and his teams expertise on many occasions over the past few years and I am always impressed by the level of knowledge, professionalism and support provided. I have and will continue to recommend Smartline Toowoomba to friends and colleagues.
David was fantastic. His attention to detail was great and he really put himself out to serve us during a period when he should have been on holiday. I would recommend him to anyone.
David gives me many options and answers all my questions, quickly and so I can understand. I have recommended him to many people and they are also very impressed with outcomes and service. Thanks!
Great service and advice given. We have a lot of faith in our adviser and will continue to seek his advice and continue to recommend him to all our friends and family. Our adviser does not treat you like just a client but a real person and seeks to understands your family's financial needs and tailors his advice to suit. I love the fact that everything is explained in terms you can understand and nothing is ever too much trouble to for him.
I have found David's advice to be very well researched and I am always happy to hear what his advice is when ever we meet. I recommend the Smartline team to family and friends whenever the opportunity presents itself.
I have utilised David and his team for multiple loans over the past few years. His expertise, knowledge of the industry and professionalism is second to none. I will continue to utilise his services for all future projects and continue to refer friends and colleagues.
David and Jason Richards assisted/coordinated our journey through choosing a loan that met our requirements and the often exhausting process of getting the loan approved. Thanks for the help.
David was very helpful and offered very constructive advice.
Jason was able to secure me an extremely fast approval, he stepped me through every stage of the process of purchasing a property including those outside of finance, his expertise was fundamental in helping me make an informed decision for the loan that best suited me. I would highly recommend Smart Line to anyone looking for lending advice...
Jason Richards's enthusiasm and positivity through my loan application process was admirable. My situation of being self employed and a single person with a low income was definitely a challenge for Jason. However he never gave up searching for a financial institution who would loan me the funds I required for my property purchase. Jason's professionalism in dealing with my accountant and solicitor were complimented by both firms. I believe that I would not be living in my own wonderful home if it wasn't for Jason Richards enthusiasm to succeed. Thank you Jason.
I was impressed by David's prompt and friendly service at all times. He went all out to find me the best possible loan for my situation. I would recommend him and his associates to anyone. I certainly will use smart line again when needed. Deb.
David provided outstanding service whilst refinancing our house,providing us with a excellent variety of refinancing options and taking me through the whole process of getting the best option available to suit our needs.We were kept well informed throughout and still receive updates from David.Thanks very much David for your help and keep up the good work.
Very happy and made very good suggestions
With the amazing help from our personal financial adviser, we have gotten way ahead with our finances. David went above and beyond for my wife and I, to really explain everything we needed to know and plan for our first home. Smartline has the best highly trained staff and wthout their help, we wouldn't have achieved our dream of owning our own home.
David could not have been more helpful if he tried. His attitude and professionalism towards helping us achieve our goal was above reproach. It was these core values that inspired me to already have recommended David to two of my friends.
Smart line was really supportive in a stressful time buying my first property. The advisor went through everything step by step with me and made sure that all the pieces of the puzzle just fell into place.
David is clear knowledgeable and interesting. Its always a pleasure meeting with him.
I definitely would recommend Selena to my family & friends so she could show the same amazing service to them as she did to me! She exceeds expectations every time I would speak to her. Not only is she smart and thinks outside the box, not sticking to the same 'everyday' loan products, she actually has the real experience in property herself to then pass that straight to me. She went beyond everytime to answer my smallest question and increased my knowledge along the way. So proud to buy my first home with zero issues along the way. Thanks for everything. Naomi & Gene Griggs
David did a great job - he secured an investment loan for me and saved me a substantial amount of money in fees and charges. He also did all the leg work with loan applications and made the process very straightforward.
"I felt the Smartline team were on my side through the entire process & they took a genuine individual interest."
David is always approachable and available for advice and support
David was friendly and helpful at all times. I would readily recommend him to anyone.
The service was first class in every aspect
ALWAYS OBLIGING, ALWAYS AVAILABLE TO ANSWER QUESTIONS, VERY HELPFUL IN OFFERING SOLUTION TO OUR SITUATION. THANK YOU!!
David was extremely helpful, and talked us through our home loan options. His knowledge and experience was first rate. Thanks to David, our loan application went through quickly and smoothly, and we are confident that we have chosen the right product for our needs.
David was wonderful, he made the whole process so easy and we felt we were in control of the process through out.
I have now dealt with David for my 7th property over a number of years. He is always professional, knowledgeable and thorough in his attention to details.
David Alderdice has been helping me and my referrals to him for many years and he always is prompt, professional and offers excellent advice. He also explains the technical issues very well to the lay person. I will continue to use and refer him.
When things where down, David Alderdice at Smartline was recommended. Once I'd made contact the service was outstanding with great results. Thank you
We have used David for about 10 years now and he has always been absolutely brilliant in helping us with our financial needs.
Dave was great and always available to discuss things when needed. His availability after hours for appointments was greatly appreciated. I would highly recommend his services and expert advice to anyone. Thank you
I always slept in peace because david was looking after my mortgage.
David was professional and assisted us to the best of his ability with our loan
I was always ring to find out what was going on, I felt my business was pushed aside
As always, David was very easy to deal with, kept me informed & made the process of extending our homeloan simple.
My wife and I were very disapointed with the service that we recived from our lender HOMESIDE. They seem to have a very poor business structure, with absolutley no customer service. I appreciated David(as our broker)assisting in the process of our loan and even though our settlement date had to be extended on numerous occasions due to the incompentency of HOMESIDE, David was able to sort things on our behalf.
The speed at which our requests are dealt with is amazing
Fantastic!!! Extremely happy with the service. David made every effort to keep informed throughout the entire process. Once again we are very happy to have dealt with smartline
No
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
