Reviews
Average client rating
4.9/5 From 61 Reviews
Craig was an absolute delight during our home buying process. He was transparent and forthcoming with information, keeping us in the loop the whole time. We never had to chase him up as he kept in constant contact. Everything went well and was as stress free as buying a home can be. Thanks Craig
I cannot recommend Craig highly enough. Craigs patience with all my questions, knowledge and professionalism is second to none and has made the borrowing process a very enjoyable experience.
Craig was great to deal with, very responsive and helpful
Top notch bloke, helped us out sorting our home loan. Kept us updated with information on the process and helped out with any questions we had. We would recommend Craig to anyone looking for assistance with home loans. 1010
Great fella great understanding of the game. Will help get you the best of the best.
Cannot recommend Craig enough From start to finish Craig has been extremely patient, understanding and held our hand throughout the whole process. He provided us with the best advice and options to go forward. We would recommend for everyone to use Craig as their mortgage broker as the whole process was seamless and we had great confidence in Craig to deliver us over the finish line which took away all of our stress. We appreciated his willingness and timeliness to answer any questions we had along the way even if they seemed silly or very little. The service provided was nothing but exceptional and professional.
Craig was the ultimate professional. He answered many questions and made the whole process veritably easy. Would totally recommend Craig and his team.
We are extremely pleased with the work that Craig did in securing us the best mortgage options for us. We found the process of using a broker seemless, positive and painless. We are impressed by Craig's professional, thoughtful and informative approach. Communication throughout the process was timely and informative. Thank you Craig.
Craig has been nothing short of amazing throughout the process of purchasing our block of land.
He has walked us through the process seamlessly answering any questions we had no matter how big or small.
We will absolutely be using Craig future wise.
Craig was an absolute pleasure to work with even after we changed our plans a few times. We highly recommend Craig.
My recent experience with Mortgage Choice taught me two things
1. I would NEVER have gotten the style of loan through the lender Craig found without help. The rate and conditions Craig sourced took time and expertise that I don't have.
2. Craig Wakley is my hero
Using Mortgage Choice's services cost me nothing in fact, I'm 100 sure it saved me money.
To me it's a no brainer - he's local, he's personable, and best of all he organised an ideal and affordable loan based on my personal needs. I highly recommend Craig's services.
I highly recommend Craig as he was able to get my loan across the line with minimal disruptions to my work.
Craig was the best mortgage broker you could ask for - answered all of my enquiries promptly and efficiently. Sorted out pre-approval and unconditional loan approval as quickly as I could ask for. Gave me plenty of options in terms of which loan to go with. Helped me before I even had my deposit ready so I could forward plan and get an idea of what to expect. Couldnt recommend him more.
I have just purchased my first property and with the help of Craig it was a very stress free process. Any questions I had were met with very informative answers and Craig was reachable at all times.
I couldnt recommend Craig any higher.
Craig was amazing to deal with and helped us quickly and easily manage all aspects of our refinancing. His friendly, easy going demeanour coupled with his professional attitude made him a stand out choice. He was able to assist us in expediting our loan process to meet a very tight deadline. I would highly recommend Craig for any financing issues and I will certainly be using his services again.
Craig was incredible to deal with and no hassle was too big.
The process of refinancing our mortgage was effortless which says a lot
We will forever be thankful and look forward to further business together
Craig is the definition of you reap what you sow.
Out of all the mortgage brokers I spoke to, he was the one I ended up choosing when buying my first home simply because of our initial phone call where He throughly explained the process and answered all my questions and put me at ease, knowing that Im in good hands and that he is a genuine person that cares about hes clients.
From start to finish I knew that if I needed any further explanation that I could give him a call and if he didnt answer straight away, he would call me back promptly.
Great experience and Id happily recommend him to all my friends and family. A
Thanks Craig
We recently had the pleasure of working with Craig from Mortgage from start to finish, the level of service and professionalism exhibited by Craig surpassed our expectations.
From our initial consultation, Craig demonstrated a profound understanding of the mortgage market and a keen ability to tailor his services to meet our specific needs. Craig was so patennt and guided us through the entire mortgage application process, explaining each step in detail and ensuring that we were well-informed and comfortable with every decision.
Craig provided a clear breakdown of the various mortgage options, outlining the advantages and potential drawbacks of each. This level of transparency instilled a sense of trust and confidence in his expertise.
Vraig was always contactable, and was extremely prompt when responding to our inquiries whilst keeping us updated on the progress.
Craig went above and beyond to secure the best mortgage deal for us. His dedication, expertise, and personable approach made what could have been a complex and overwhelming process remarkably smooth.
We wholeheartedly recommend Craig, Mortgage Choice to anyone seeking mortgage services. If you're in need of a mortgage broker who combines expertise with a personal touch, look no further than Criag they are a true asset to their profession.
CRAIG IS OUR MORGAGE BROKER AND IF YOU WANT SOMEONE TO DO THE IMPOSSIBLE IT IS HIM.CRAIG NOT ONLY FOUND ONE BUT TWO LENDERS,TO TAKE ON US ALLOWING US TO OWNING OUR OWN HOME.HE IS AMAZING AT WHAT HE DOES.IF YOU EVER NEED TO FIND A HOME LOAN OR REMORGAGE CRAIG WILL GO OUT OF HIS WAY TO MAKE IT HAPPEN .THANKYOU CRAIG FOR EVERTHING YOU MADE A DREAM INTO A REALITY WE NEED MORE PEOPLE LIKE YOU THAT GO ABOVE AND BEYOND TO HELP YOUR CLIENTS ACHIEVE THERE GOALS.
Craig was fantastic. He was so helpful and listened so patiently with our concerns over our experience with a prior Broker. I would definitely recommend using Craig for any of your mortgage needs. Thanks Craig
The best help to receive when buying a property.
explained everything clearly and answered any questions i had.
100 recommend Craig Wakley
Graig was absolutely outstanding during the whole process. I came to him having limited understanding about anything to do with Housing. After a few short meetings, he pointed me in the right direction and provided me with confidence around buying my first home. I highly recommend Craig and his services and will happily call upon him in the future when required.
Craig was extremely professional and helpful with guiding us through the purchase of our first home He is extremely timely and made our experience a dream we 100 recommend him
Craig was really helpful finding us the right loan with the features we wanted. He was very patient, there was no pushing to get things done faster, we set the pace for the process. Highly recommend
Craig has always been a lifetime family friend, His knowledge of the banking industry is second to none. His knowledge allowed my wife and I to make the perfect choice on our mortgage after his excellent advice. Nothing is too much trouble for him and he will go the extra step to help anyone on the mortgage trail. Recommend Craig and Mortgage Choice as your go to, Thank you Buddy
Very helpful overall and made signing and sorting out documents easy and stressless
Craig has been a tremendous help in helping to secure a loan for or new home. He is very approachable and no matter the time of day, he was happy to help with any questions we had. I would happily recommend Craig to anyone looking to secure a loan.
Craig is absolutely amazing I am a first home buyer with my partner and we had no idea if it was possible to purchase a property. After getting in contact with Craig, he was so helpful since day one and made the process seem easy. Throughout the entire process, he was so confident in us and always there to answer any questions we had. He was amazing at explaining everything so we could easily understand all that was required and a great bloke to chat too He is extremely timely with his communication. 100 recommend to anyone We really appreciate all Craig has done for us
Amazing work. Had been told by others that I would need to wait to apply for any loans, Craig made it super easy and nothing was ever a problem. Could not recommend more
Craig was fantastic to deal with. Didn't have an issue with our Hurdles got us over the line with minimal stress. Really appreciated the several months it took well worth the wait.
Thank you again.
Craig was recommended by a business associate. Very easy to deal with and professional and I have recommended him to friends and family.
My experience with Smartline has been fantastic from the first day of contact to the current time.
This has been due to my wonderful advisor, Craig.
From the beginning Craig's contact advise and help have been spot on for my requirements.
Craig listened to what I needed, gave great advice about best outcome and sought the best deal for me,keeping me informed at all times.
There was a delay in my building process due to hold ups in titles etc.
After a dormant time Craig i resumed contact with Craig who picked up where he had left off contiuing to provide a great service in helping me finalise the securing of a loan.
Craig has continued his support throughout the process and helped at every step, even making contact with me when he was away on holidays to ensure my process stayed fluid.
He has been professional and friendly at all times and I would absolutely endorse him in his role and have already recommended him to others for his fabulous service.
Great work Craig! You are an absolute asset to Smartline.
I appreciate all you have done.
Craig was absolutely fantastic to work with in securing finance for our first home. We had endless amounts of questions, all of which were met with a friendly voice and sound advice.
We wouldn’t hesitate in using Craig again.
Massive thanks too Craig always goes above and beyond can recommend him enough ??
After many years in business and experience with a plethera of leases, business loans and personal loans, it was refreshing to engage Craig whom had a no fuss approach to our request. Albeit a small loan in todays standards, his approach and attention to our needs was a priority to him.
Thankyou
Craig was always very helpful and professional in his advice and dealings with me and my son. I would recommend Craig and Smartline to anyone needing financial advice.
Craig is the absolute best adviser available. I would recommend him to anyone needing sound expert advice.
really good
Second time I have used craig, fantastic both times. 10/10
Our advisor was absolutely fantastic, very professional and went out of his way on many occasion, we can’t speak highly enough of him
Craig has been fantastic through the whole process!! We would definitely recommend him to everyone. If we ever need anything in the future I will definitely be giving a Craig a call.
This is the second time we have used Craig for home loans. His expertise to help us refinance our current investment loans has provided an excellent outcome and huge savings.
Craig was extremely helpful for us as first home buyers. He worked with us and our situation to find the best possible option to get us into our first home. He was always willing to respond to any and all questions and did so in an extremely timely manner. Craig made the entire process of securing finance incredibly easy!
Craig really helped me throughout the mortgage application, he kept me informed of developments and was a pleasure to communicate with.
Craig was amazing and got our refinance approved and ready to go quickly, he was able to help us where no other bank could/would. Being a business owner, we highly recommend Craig. Thank you
Just the excessive time frame was not good. Craig was lovely but sometimes I had to ring the bank to ask what it meant. I appreciate the busy times we were going through but I did feel I wasn't important and is why the excessive time frame, 4 months from when I first asked.
Excellent service and experience all round. Couldn't have been happier with Craig and everything which he did for us.
Working with Craig was simple and easy from the start, I can’t thank Craig enough for being the bridge to organising my mortgage, without him who knows how stressful it could of gotten.
We have taken out many home loans and Craig is the best adviser we have ever had. He achieved a loan approval for us in a time frame that would not have been possible if we were working directly with our bank. Highly recommended.
After having great difficulties sourcing a home loan from my bank, I was lucky enough to hear about Craig from Smartline. I can’t thank him enough for making my dream of owning my first home, become a reality. He was very professional and provided me with the advice and guidance that I was desperately seeking. Honestly without his assistance I would’ve given up, and I’d still be renting! Thankyou Craig for helping make this process less stressful and ensuring the loan was suitable to me.
Every component of the financial experience was delivered professionally and with clear expectations and outcomes .
In addition Craig Wakley and staff are pleasant and friendly good communication at all times we look forward to working to
All went well it got a bit Complicated ate the Bank end but Adviser did all that was possible .
Could not ask for a better broker
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
