Reviews
Average client rating
5/5 From 30 Reviews
We were recommended to use Crystal by friends earlier in the year if we required refinancing. We have just completed our refinance new loan application with Crystal and the process was so pleasing compared to other brokers. I totally recommend using Crystal from Mortgage Choice
Highly recommended Best mortgage broker I have personally worked with. Prompt and professional communication. Crystal provides best brokering service after thoroughly understanding client needs. She is available anytime for any questions and suggestions. Cannot recommend her enough
I would like to take a moment to recognise Crystal for her exceptional support and consistent communication throughout the loan application process. Her attention to detail and proactive approach ensured that everything went smoothly, and I was kept informed every step of the way. Crystal's timely updates and dedication to addressing any potential issues made the experience efficient and stress-free. Whether youre purchasing your first home, investing in property, or refinancing, I highly recommend Crystal to guide you through your home loan journey.
Worked with Crystal on buying my first home. Crystal is responsive, knowledgeable and friendly. She answered all of my many questions and helped make me feel comfortable navigating a big life decision. Would absolutely recommend Crystal to anyone looking for a loan
Made loan process easy, prompt replies.
Highly recommend Crystal
Crystal was an absolute pleasure to work with. Crystal is professional and engaging. Her attention to keeping me informed in a timely manner every step of the way made the process hassle and stress free. Thanks so very much
Crystal was absolutely excellent. Our circumstances changed along the way and Crystal was very accommodating. Nothing was too much trouble. Would highly recommend dealing with Crystal and would go back to her again in a heartbeat.
Crystal is absolutely amazing at what she does
She kept me informed and was there to help throughout the entire process of purchasing my First Home. She made the experience a breeze.
I honestly dont know how I would have done it without her
Crystal is an amazing mortgage broker. She is professional, kind and happy to answer any question big or small. Crystal helped me buy my first home and made a stressful process so much easier Crystal is very knowledgeable and experienced. Great service and extremely happy with the experience. I have already recommended Crystal to my friends. Thank you
Crystal is an amazing mortgage broker. She is professional, kind and happy to answer any question big or small. Crystal helped me buy my first home and made a stressful process so much easier! Crystal is very knowledgeable and experienced. Great service and extremely happy with the experience. I have already recommended Crystal to my friends. Thank you!
Crystal has been the most incredible support during our remortgaging journey. Crystals communication with us is clear and she makes sure we have the best opportunities to make sure our mortgage is tailored to us at the time! My sister has also used Crystal to remortgage with a building loan and Crystal has been there every step of the way. I thought a mortgage broker just helped you find a loan but Crystal touches base with us regularly to make sure we are happy with our loan and has just negotiated an even better loan rate for us. I recommend Crystal to all my friends
Crystal has been the most incredible support during our remortgaging journey. Crystals communication with us is clear and she makes sure we have the best opportunities to make sure our mortgage is tailored to us at the time! My sister has also used Crystal to remortgage with a building loan and Crystal has been there every step of the way. I thought a mortgage broker just helped you find a loan but Crystal touches base with us regularly to make sure we are happy with our loan and has just negotiated an even better loan rate for us. I recommend Crystal to all my friends
Crystal has been the most incredible support during our remortgaging journey. Crystals communication with us is clear and she makes sure we have the best opportunities to make sure our mortgage is tailored to us at the time My sister has also used Crystal to remortgage with a building loan and Crystal has been there every step of the way. I thought a mortgage broker just helped you find a loan but Crystal touches base with us regularly to make sure we are happy with our loan and has just negotiated an even better loan rate for us. I recommend Crystal to all my friends.
5 stars is not enough for the support and guidance Crystal provided us.
Crystal followed up regularly and kept us in the loop all of the way through the process which helped us understand where our application was at. Even when there were bumps in the road due to other parties she was quickly to act.
Crystal followed up regularly and kept us in the loop all of the way through the process which helped us understand where our application was at. Even when there were bumps in the road due to other parties she was quickly to act.
5 stars is not enough for the support and guidance Crystal provided us
Good and very responsive, helped me get to the loan to buy my first home. Very Supportive through the entire loan process. Highly recommend her -
Excellent ongoing service, recommended.
Crystal has been absolutely amazing in helping me to purchase my first home. She was always ready and willing to help and would always respond to me as soon as possible. Crystal took the time clearly explain the process and keep me informed along the way. I will be recommending Crystal to my friends and family.
Crystal was very prompt and efficient from the moment we contacted Mortgage Choice. She kept us informed and guided us through every step of the process. She was helpful friendly I wouldn't hesitate to use her again.
Crystal was amazing ! really helped us with all aspects of getting finance for our first home. She kept us informed and guided through the whole process and was flexible with our multiple request for changes. The whole process was made super easy with her guidance.
Definitely recommend her and will be using her services again.
Crystal was very prompt and efficient from the moment we contacted Mortgage Choice. She kept us informed and guided us through every step of the process. She was helpful & friendly & I wouldn't hesitate to use her again
Good and very responsive, helped me get to the loan to buy my first home. Very Supportive through the entire loan process. Highly recommend her :-)
Crystal has been absolutely amazing in helping me to purchase my first home. She was always ready and willing to help and would always respond to me as soon as possible. Crystal took the time clearly explain the process and keep me informed along the way. I will be recommending Crystal to my friends and family.
Crystal held my hand through every step of the process - from initial inquiry all the way through to settlement.
She was absolutely amazing in ensuring that I had the most competitive interest rate- which meant all the research was done for me.
I would highly recommend Crystal if you are looking into getting a mortgage and looking for outstanding attention to detail and service.
Professionalism, Quality, Responsiveness
Excellent ongoing service, recommended.
Crystal held my hand through every step of the process - from initial inquiry all the way through to settlement.
She was absolutely amazing in ensuring that I had the most competitive interest rate- which meant all the research was done for me.
I would highly recommend Crystal if you are looking into getting a mortgage and looking for outstanding attention to detail and service.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
