Reviews
Average client rating
4.9/5 From 56 Reviews
If you are looking for a great mortgage broker you have found it in Craig. Professional knowledgeable and friendly and we cannot thank him enough for his support with our home loan.
Craig Mole was very professional, dealing with Craig was stress free and his communication was exceptional, i would recommend Craig to family and friends.
Craig Mole is very professional, his communication was exception as he went above and beyond. Dealing with Craig was stress free and would definitely recommend Craig to family and friends.
Craig was amazing and made the whole process smooth and easy for me. Found the perfect home loan, keeping me updated every step of the way.
Craig Mole is efficient, prompt, excellent at multi-tasking, explains things in plain easy to understand language, patient, down-to-earth, very knowledgeable, straightforward and is always there when needed. Overall, he is excellent.
Craig Mole was exceptional in all aspects of us buying our first home. Thank you Steve & Freddi
Craig was very friendly and understood clearly what I was wanting to achieve. He kept me informed throughout the whole process and if was not available by phone, always texted me to advise of where things were at. I would highly recommend Craig to family and friends. John V
Craig Mole was our advisor. We had a very challenging scenario for him to work with but he was relentless in pursuing various options and did not give up irrespective of the hurdles he had to overcome to get our loan for us. Outstanding service. Could not recommend him enough. JohnG
Craig was amazing to deal with and very helpful every step of the way- I can not recommend him more highly.
Thank you again Craig!
Recently divorced and had the need to refinance the mortgage I contacted Craig Mole. I really had no idea of the process or what was required. Craig delivered above my expectations, his assistance and patience is truly appreciated. The service from Craig and Smartline is exceptional and I would recommend Smartline to anyone considering a home loan, Great job!
Craig is very professional and support age through the loan process much appreciated
Darren
Craig Mole is utterly fantastic. Where others tried and failed, Craig said he would deliver and he did -within 1 week. Unbelievable! Craig navigated the challenge, found us the right solution and coordinated the moving pieces flawlessly. Our loans settled as planned and we could not be more pleased. Will work with Craig on our future loans and recommend him to all our friends. Simply brilliant.
Craig was great! Advised us on the right solution for us that was manageable and realistic. Excellent service and always available. Would highly recommend!
Craig Mole was so good in keeping it simple. Always easy to ask questions and follow up. He is extremely knowledgeable and highly recommend him. Thanks you Craig! Amazing service!
Craig Cole was highly professional and extremely responsive to my endless questions. He provided options as well as his advice on why the product he was recommending was the best fit for me. I believe Smartline are lucky to have someone who is so customer focussed and knowledgeable
A big thanks and much appreciation to Craig Mole for assisting in securing the perfect loan for my new home. Couldn't have achieved this on my own. Craig was very professional yet very easy to work with and on hand to answer all my silly questions. Would definitely recommend Craig and Smartline to assist with securing your loan.
Professional service.easy to contact.highly recommended
Craig was absolutely amazing & just so easy to deal with!! Helped me with all of my questions and just made the process so so easy and stress free!
Our adviser, Craig Mole, went above and beyond for us. He's saved us heaps in monthly payments and no question was too silly for him to happily answer. Thoroughly recommend.
Craig has gone above and beyond- very happy with his excellent service!
Craig went above and beyond and we're extremely grateful for his help.
Craig was fantastic!
Very helpful 100% of the way. Highly recommend Craig
Craig was always available when we rang and was very helpful with any issues that arose thanks Craig.
Craig made the entire process go from daunting to seem less. Honest and professional we were completely at ease putting our finance in his hands and are not disappointed with the results.
I meet Craig through a Freind in property.
I found Craig to be very professional.
Craig advised the best options for loan .
Craig followed through all issues there was no issues dealing interstate all went well .
Craig saved me over 14 k annually
Craig and Murray were prompt in their responses and kept me up to date on the progress.
This was the second time Craig Mole arranged a home loan for me, both times he went the extra mile to ensure I not only got the best possible loan and interest rate, but also made the experience pain free and took all the stress out of the process.
Craig Mole is the man, he was outstanding, gave me all the tools I needed and guided me throughout the whole process. He went beyond my expectations. He tells you straight forward no bs. Couldn’t of done it without him, Very grateful and thankful !!????
Craig went out of his way to help spent a lot of time explaining to me everything
Couldn’t find a better or nicer person for the job
Kind regards Chris Reidy
Personable service. Made us feel like our loan finalisation was a priority. Thanks Craig and Murray!
Craig Mole was absolutely fantastic at helping us work through the process of our home loan and general support in the purchase of our family home. I will recommend Craig & Smartline to any friends and family looking into finance.
may be if Graig was not out in Rally Car all the i may been able to get in contact or on his jet ski.Just joking he had a tuff time with this one and he was the best Cheers
We have dealt with Murray over many years and his help and advice has helped us through to retirement. Many thanks Murray
Craig was extremely professional and efficient throughout this process giving great advice and helping us the whole way.
I have had a fantastic experience with Craig Mole. He supported me through the whole process ensuring that I was able to make the most appropriate decision for my circumstances.
Craig did an exceptional job throughout the entire loan process, he was always contactable and happy to answer any questions we had. He was efficient in corresponding and never left items to sit. I would highly recommend Craig to any family or friend
Craig and Murray we excellent to deal with through the whole transaction. I highly recommend them to friends and family.
Craig could not have been more helpful
Craig saved my life. He took an impossible situation and gave me hope. I will be forever grateful. And he's a top bloke to boot
Excellent professional service. Able to be contacted at any time and answered many questions.
Craig was awesome in helping me find me a loan to refinance my home after a marriage breakdown. And now he is helping my Dad with financial advice as well. I would highly recommend Craig to assist anyone with finance.
Went above and beyond to get our loan sorted and finalized for settlement. Craig is very easy to contact and deal with. Thanks again Craig
Craig Mole was very efficient & knowledgeable and he provided us reassurance during a difficult time. Thanks Craig.
Craig was an absolute god send during our first mortgage experience. We will be recommending him to any one who mentions the word mortgage!
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
