Reviews
Average client rating
4.9/5 From 168 Reviews
Excellent service and advice given by Craig , great support
Highly recommend
Paul scott
Craig was so approachable and guided me through every step of the way. Amazing choice for a mortgage broker, especially for first home buyers.
Craig help myself and my partner purchase our dream home. He told us what was achievable with our budget and income. He helped us with all the paperwork and explained every document we signed. We would recommend Craig to anyone who is purchasing a home or refinancing.
Craig was excellent with trying to find the right fit of mortgage for me. When I suggested a different one, which was the bank with which I bank, he did all the work to get them to lower their interest rate for me. Thank you, Craig.
Craig was so professional & absolutely 100% knowledgeable with his advice on mortgage loans. I am very lucky to have met Craig and secured a loan with his expertise . My friends & family are also eager to engage Craig in the coming future for a mortgage loan .
I would like to thank Craig Forsyth for everything he has done for me with my Mortgage Finance. Craig has gone above and be on working with me to get things done. I would have no hesitation recommending him to family and friends, thank you for everything Craig, Kind Regards Reginald. D
Moving to WA after living our whole lives together in Sydney and then going through the process of finding and then buying a new house purely via the internet is not easy but Craig was made his part easy which is exactly what we needed. We couldn't be happier with the service we have received.
Craig was awesome in every respect, he went out of his way to help me and was even available after hours when I had questions with regards to putting in an offer. I wouldn't think twice about recommending him to others the same as he was recommended to me.
We like Craig's service. Everything was done on time with a lot of information provided with a lot of respect.
I found Craig Forsyth very helpful in arranging refinance for us. We were able to obtain better rates and he made the process of switching banks very easy. He was always able to answer any questions we had. He has assisted us a couple of times now, and I would definately recommend.
Craig Forsyth was great to work with. Very communicable and helpful. Was able to answer many of my questions on my first home purchase.
Craig went above and beyond for me, highly recommend
Craig was superb! Went above and beyond to get our loan over the line and meet the timeline he had set.
Absolutely amazing!! Craig went above and beyond to secure my home loan.
If you are overwhelmed or a young person buying your first house, this is the man for you. He was amazing with my daughter. He explained every single detail and walked her through the whole process. I cant recommend him highly enough
I am writing in order to confirm that it is absolute honour to work with Craig. Craig is extremally professional, punctual and reliable advisor. His level of advice has always satisfied us and been leaving us in full certainty with a lot of new and valuable information. In addition, I would like to say that Craig`s interpersonal skills has always impressed us and has given us an absolute delight reassuring that we been given the highest quality of service.
Thank you.
Craig did an excellent job securing a very low rate for the amount that I required.
Excellent professional service.
Craig was incredibly helpful throughout the entire process of organising our mortgage. He was happy to meet on our schedule and even when the settlement date was changed accidentally, he pulled through and organised everything he had to in only 3 days... and that was right before Christmas! He is a distinguished professional, and I have recommended him to friends and family.
Always there to help
Craig was great to work with. Always ready with information and options… we never felt restricted and were always pleasantly surprised at all the different ways of doing things thanks to Craig. He put in lots of work and never seemed to mind when we asked what may have been needless questions. Thank you so much Craig for bringing to reality something that seemed so out of reach!!
Found Craig to be most helpful and a excellent communicator. Made the process extremely easy and had our full confidence. Definitely recommend him to other parties
Craig Forsyth was amazing to deal with. He was professional, highly available, very informative and a pleasure to deal with. I am so thankful for his attentive and sincere approach he took with assisting me obtaining finance. I highly recommend him and would not go to anyone but him in the future.
Craig was efficient and kept us apprised during the whole process, he made the process easy for us. 5/5 Thankyou!
Craig worked out the best possible solution for me. He spent a long time getting it all up and running and putting up with the continual delays from the bank to ensure the mortgage was completed
I cant thank Craig enough for everything he did to assist me in getting through my financial settlement. Not only did he do an excellent job in getting my finance but he also helped me personally through a lot of tears and heartache after a very long and painful separation. Craig's caring and very helpful attitude made my experience with Smartline way more than I could have asked for or expected. Thank you.
We used Craig Forsyth for the second time and this was certainly challenging for us and Craig due to the timescales involved. Craig went above and beyond and took the concerns and worry and dealt with many issues on our behalf. Top man to deal with. So professional and is an absolute credit. Thank you from my wife and I. Steve Enright.
Craig was very helpful and made a daunting experience for a first time home buyer very smooth. Craig was very accomodating and adaptive to extenuating circumstances when I was in a 14 day home quarantine. He made sure everything was still completed on time.
Craig at Smartline saved my house, simple as that. He did a stellar job and cannot recommend him highly enough!
After our previous bank decided to withhold the final progress payment for our house, Craig spent a significant amount of time and effort to secure a loan for us that would cover the outstanding funds. He was approachable, and kept us up to date.
I felt that Craig went above and beyond to help me find and apply for the right loan, and get everything approved. Ive already referred a number of friends to Craig, Thanks so much for all of your help.
Craig has always provided exceptional service and knowledge. We have engaged with him multiple times over the years and recommend to friends and family.
Craig was incredibly helpful and generous. Highly recommend.
Craig Forsyth great service
I have worked with Craig before. He really understands your personal situation and always seeks the best product available to meet your needs at that time.
Fantastic service, honest advice and very efficient. I would highly recommend and use again.
Craig showed a genuine interest in meeting our needs. He went beyond my expectations for service and we have happily recommended Craig to others.
Craig offered an amazing professional service at all times.He made buying my first home in Australua a much smoother process wirh his calm approach and keeping me informed of the process at all times.
Craig was readily available and answered all my queries in a timely manner. I would thoroughly recommend him to family and friends.
Craig is a fantastic mortgage broker. He is available at all times and proactive in the way that he manages your application with the banks. We will continue to utilise Craig for our mortgage broker needs.
Really appreciate the dedication and helping mentality. Thanks for the valuable advices and opinions.
Great experience dealing with Craig. Process was smooth sailing.
Craig Forsyth was amazing! He helped us through the whole process, was patient and kind, very professional and friendly, always prompt with replies and advice! A wonderful person and great counselor! I would highly recommend him!
Craig was awesome. Professional. Extraordinary communication skills. Made the process a breeze.
Really happy with the service that Craig provided me, he made it easy for me to refinance my home loan and kept me up to date throughout the entire process.
Our experience with Craig was hit and miss, Craig I believe is fantastic at what he does. I believe Craig is going through some tough times, he raised his voice on the phone to me twice and came across aggressive on the phone, luckily I work in Mental Health and get this often, I understand he is going through tough times but from our end it was stressful as it was a major decision for us. However I will recommend Craig to others as I believe if Craig wasn't going through tough times he would of been perfect. I wish Craig all the best and hope life settles down for him and he is happy. Well done Craig, stay focused and positive thinking, From the Wisewould's
Craig made the whole process easy. He was available every time we contacted him over the Christmas period. He is very knowledgeable and was able to provide us with advice and the loans we needed. He was recommended by a friend and i will recommend him as well.
My Experience was great I have used the services of Craig Forsyth for a few tears now and his level of customer service is excellent.
Our adviser was more than help full and we have used Craig before and we have recommended Craig to other members of our family and friends
Craig gave me invaluable advice and managed the whole process for me step by step. He made what could have been a highly stressful experience into one that felt relaxed and calm at all times. He was readily available - often at a moment’s notice - and solved little issues that arose along the way with total professionalism. He went above and beyond. In fact, I simply would not purchase a property without Craig’s assistance. He is the very best.
Craig worked hard to get us into the loan required to purchase our property - thanks Craig!
I found Craig to be knowledgeable and available to assist when ever I needed to contact him.
thanks
Craig provided an excellent service, assisting us to find the right loan for our needs. He is friendly and approachable and always easy to contact (even while he was on holiday)
Craig provided an excellent service, assisting us to find the right loan for our needs. He is friendly and approachable and always easy to contact (even while he was on holiday)
I couldn’t be happier with the service I received from Smartline. Thanks Craig.
I couldn’t be happier with the service I received from Smartline. Thanks Craig.
Craig was there for me each step of the way - no question was stupid or unanswerable.
The response time was immediate. Thank you Craig
Have worked with Craig in the past and will continue to do so in the future. No complaints on my part.
Derek and I found Craig to be very professional, helpful, courteous and very easy to deal with at all times. He always found time to answer any queries or concerns we had and made the entire transition a very comfortable ride. In other words, he was great!!!
He was amazing first time buyer and he made it easy
Craig has been exceptional and gone above and beyond my expectations. I have complete faith, confidence and trust in craig and will always be my go to person.
We have used Craig a few times now for mortgage broker advice. He is absolutely fantastic and we cannot recommend him highly enough. His customer service goes above and beyond anything we have ever experienced. He responds to queries very quickly and answers questions in a way we can comprehend. We have, and will highly recommend him to anyone needing a mortgage broker. He is always able to put our minds at ease when things get a bit tricky, or in a crisis moment. If we could rate higher, we definitely would!!
Overall Craig provided great service and insights into different options available to us. I have already passed on his details to associates who are investigating home loan options.
Craig was extremely helpful. Thank you.
Craig is an utmost professional in all his dealings with excellent support at all stages of the home loan application. I would recommend him for my friends and family.
My wife and I was so nervous about the idea of buying our first property let alone building. It was such a foreign world to us.
I was actually strongly referred to Craig from several of my friends and I can't express how grateful I am for their recommendation.
Craig was very helpful in showing us all of our options after understanding our personal situation and borrowing capacity. Not only did he help us find a fantastic lender but also helped simplify a complex process.
Throughout the building process several progress payments are to be made at periodic intervals. External quotes are to be supplied before formal finance ect. Craig held our hand every step along the way to navigate us through the whole process.
Not only has financing our build proven to be a seamless exercise but because of Craig's help we even had access to a redraw surplus when all was said and done.
Craig was so helpful that we have actually since purchased a second home through his help also. We look forward to continuing to work with Craig in the future as my wife and I endeavour to continue to build our property portfolio.
Thanks again Craig!
I have first came in contact with Craig via The Mortgage Gallery in 1999 and have since been Craig Forsyth\'s client. My wife Melissa and I have found Craig to be very professional and on every occassion we have dealt with him he has exceeded our expectations. In fact each time we catch up its more like old friends catching up than one of his clients. With his approach to us a clients you can see why he is still around in the same business. I will & have no reservation to continue to refer future clients to Craig whenever possible.
Craig gaves us multiple choices and showed us pros and cons for all and noted our best choice to last whenever we needed to contact him he replied almost immediately. I have already recommended him to my friends
Because we had previously used Craig , to help us set up our initial Mortgage when we first built we did not hesitate to you his services to help us refinance. He took the the time to explain every question we may have had regarding the loan and was always available for further assistance if we needed it. The fact he was able to come to our house was a huge bonus for us. Craig was very thorough and got us the best deal possible. We look forward to using his services in the future
I have had Craig help me out with getting a loan before, anyone looking for loan advice I would only recommend Craig to them.
Craig is someone who is easy to talk to and has a great knowledge of how to set up the right loan structure for the needs of myself and I believe any one who he helps.
Craig was very prepared and took his time to meet up with my wife and me to discuss our loan requirements. He was very thorough in ensuring our details and finances checked out, without over-promising so that when it came to getting the bank loan, we breezed through with no hiccups. I believe we got the best deal available at very reasonable rates. I would not have been able to source these rates myself in the short time and space we had between viewing the house and getting finance approved to purchase it.
Craig\'s reputation is so good that when we offered to buy a house before we got any finance at all, the owner and real-estate agent were happy to accept our offer just by hearing that Craig was representing us as mortgage agent.
I would definitely recommend Craig\'s services to any serious house buyer in Perth.
This is the second time I have used Craig and I got the experience I expected from him.
Just efficient and spot on.
Thanks
Craig was fast and efficient in locating and securing a lender for our home loan. Set backs and curve balls always happen and Craig was flexible and adaptable to the situations as they arose; helping us get into our home. Thanks Craig & Smartline.
Craig is very competent and knowledgeable with the products on offer and was able to explain in detail the options available and provide a recommendation.
My Adviser made the whole process seem absolutely seamless. Highly recommended.
Awesome Service and really cares about finding the Right loan.
Craig was excellent to assist getting us into our new home. Look forward to using him again.
Craig always meets our expectations without fail. It is a stress free and smooth process dealing with him.
Craig went above and beyond for us, including responding to queries on his personal time. Couldn't have been happier with his assistance.
It's always a pleasure dealing with Craig. He is easily contactable, flexible with his meeting times and has a superior knowledge of the banks and the products they have to offer. I have no hesitation recommending Craig and have done so many time in the past.
Great service great advice, great to deal with
I liked how Craig provided a range of options that suited my finance. He was professional and focused on what was best for me. Craig was more than willing to visit on a number of occasions until I was ready to make my choice. Thank you
Also gave us some good contacts for settlement and insurance that we are now using. Craig was very helpful and made the hole process stress free and will again use him down the track for our future requirements.
I have already started recommending Craig to my business clients. He is efficient, knowledgable, knows how to get the job done and most importantly offers great service. Extremely happy with my experience with Craig- plus he is a good bloke.
Craig's service was excellent as usual!
Craig was great, very flexible with his times, and always kept me up to date
Was recommended another mortgage broker but found they were rarely available. A family friend recommended Craig and as a first time home buyer with very limited knowledge about the process I was very impressed by Smartline and Craig's assistance. I was quite overwhelmed by the potential costs a new property would cost me but Craig reassured me that this was an investment, particularly where the right lender is chosen. I am very happy I was recommended Smartline. Thank you!
Craig has exceeded our expectations of a mortgage adviser. He has fully gained our trust with his solid knowledge and prompt advise in the purchase of our first home. We will surely continue to work with him in our next endeavours and have already recommended Craig to our friends.
Craig was really great for us as first home buyers. He met with us multiple times before we even purchased a property and was always contactable for all of our questions, even if they were silly ones. His advice and support through the whole process made buying our first home a lot easier. I would definitely recommend him to our friends and family.
I've remortgaged several times but this was the smoothest, most hassle-free experience. I was very happy with Craig's efforts.
Craig was very helpful & friendly and ensured the process was fast and trouble free.
Craig was very patient and fully explained the type of loans we required and the best provider. I will recommend Craig and the Mortgage Gallery to any one.
Craig was just outstanding. He had that perfect balance of being both incredibly professional, while still maintaining that warm, personal touch - making me feel as if he really cared about my individual banking needs. He was always readily available and gave great advice. I cannot thank him enough for making it all so easy for me and I have already recommended his services to others.
Craig has shown good communication throughout the whole process. Always available when required for any advice
Craig was outstanding, an absolute pleasure to work with.
im so happy to be able to comment on the service we received when we bought our first home. we were so worried about every aspect of purchasing for the first time and when we got recommended to use Craig we were unsure what to expect. after contacting him we had everything sorted in 2 days and after signing 21 days to get bank approval with the estate agent, we were very shocked craig had the bank approval within 4 days!! he made himself available for questions at all hours, visited us where we felt comfortable and made the whole process so easy for us we were so shocked and very very happy! since then we have recommended him to every friend who is purchasing. we would never use anyone else next time we purchase. I couldn't speak any higher of this broker, wonderful person and very professional!
after trying to refinance my home on my own and failing. i will from now on get in contact with craig after the great service that was provided.
This was my first mortgage so it was very scary and overwhelming. Craig was easy to approach and always answered my queries and concerns.
Craig is extremely helpful and efficient
Craig is always available to help with our financial needs.He offers a great service and I would thoroughly recommend him to anyone.
Craig has assisted me in previous transactions and is very professional in his approach and very helpful in completing documentation correctly.
Craig Forsyth was recommended to me by a work colleague with regard to my first mortgage 6 years ago and I had no hesitation in seeking his assistance for the purchase of my second home recently. Craig has happily answered any questions I have had over the years and his service is always top class.
Craig was very helpful & always had time for us!
We have had the pleasure of knowing Craig Forsyth for quite a few years and as our circumstances have changed he has been very accomodating to our needs and always goes above and beyond to ensure a more than satisfactory outcome for us. We have recommended his services to friends without hesitation and will continue to do so. Cheers Michelle.
Craig has worked with my self and Debbie over the past 6 or 7 years and it has been fantastic, Craig has made getting and changing our loans very easy.
Craig Forsyth was excellent, very flexible with meeting us and continued to liase with us after meeting with us. Would strongly recommend him to anyone. Very happy
Keep up the good work Graig
Very fast at responding to emails and information in regards to loan packages available
I would strongly recommend Craig Forsyth. He helped us so much with our new home loan. He was always there and answered all our questions and concerns.
My wife and I have been with The Mortgage Gallery since approximately 1990 initially with Paul Stammers and since approximately 1998 have been Craig Forsyth's client. I have found Craig to be the ultimate professional and has on all occassions we have dealt with him exceeded our expectations whilst treating us as more of a friend than just a client. I have and will continue to referred clients to Craig whenever possible.
Craig was very professional and an excellent help and we will receommend him to anyone
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
