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Chris Brown

Reviews

Average client rating
4.9/5 From 239 Reviews

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Todd kahane is an absolute professional and a pleasure to deal with and he will be first call whenever we buy any future property

Joshua
28 December 2022  

 

Great service provided. Made sure the process ran smoothly and efficiently

Robert
09 November 2022  

 

Thank you Shan. You were highly knowledgeable and able to find solutions to any issues we had.

Ashlee
02 November 2022  

 

Thank you so much for the great service you have provided us throughout the process. You were efficient and clear on your follow-throughs and made it easy for us to complete the requirements. If we knew it was that easy to buy a house, we would have done it sooner. We would definitely recommend your superb service to our friends and colleagues.

Rafael
23 October 2022  

 

Matt
16 October 2022  

 

Todd was fantastic. From start to end he kept us well informed. Highly recommend Todd

Adrian
05 October 2022  

 

Excellent efficient service from Todd.

Daniel
05 October 2022  

 

Todd exceeded our expectations, the whole process was completed quickly and smoothly, excellent broker service we would highly recommend Todd,
Kind regards
Michael & Samantha

Michael
26 September 2022  

 

Shan was exceptionally professional and assisted with any and all queries I had. She was able to tailor my home loan package to my needs. I would definitely recommend her services for anyone looking at getting a home loan.

Jordan
03 September 2022  

 

Shan helped us get in to our first home. We were both amazed at how quick and easy Shan made the process for us. I will absolutely be recommending her to friends and family.

Jake
18 August 2022  

 

Smartline and Shan make this process so easy and transparent. This is the third time Ive refinanced or changed my mortgage and its been so easy every time. Highly recommend.

Fiona
16 August 2022  

 

We have had our fair Share of advisers, which have been useless and very unhelpful. Shan has exceeded our expectations.

Benardino
28 July 2022  

 

Shan is a consummate professional and very pro-active. Shan's personable nature and ability to break down complex issues so that they were more easily understood made the whole process less stressful for us. Thank you Shan

Robert
21 July 2022  

 

Todd was proactive in contacting my wife & I to advise us that there were better loan products that would better suite our situation.
Todd kept us informed throughout the process & has a very personable manner which is why we have remained with him for the past 20 years & is regarded a friend of the family.

Kim
18 July 2022  

 

Nathan
18 July 2022  

 

I have utilised services several times now and keep coming back for the great service and outcomes provided by Shan!

Salina
13 July 2022  

 

Shan looked after me every step of the way when I engaged her to help me buy a house for my girls and myself. She was professional, took the time to listen to what I wanted and made the process a smooth one. I would be happy to recommend her to anyone seeking a mortgage broker.

Sarah
10 July 2022  

 

Todd was incredible throughout the entire process. He helped us every step of the way and turned every complex issue into something easy to understand for first home buyers. He was more than happy to jump on the phone and have a chat whenever we needed either to explain something or was the first there to congratulate us when the settlement was complete. We would recommend Todd to everyone and will definitely be using his services again in the future!

Timothy
15 June 2022  

 

Todd was an absolute professional. Amazing service, highly recommend.

Nadezda
07 June 2022  

 

Amazing service as always. Thank you Team!

Ashley
03 June 2022  

 

Todd was just outstanding. He made a complicated situation easy and delivered on everything he promised. We couldn't be happier.

David
01 June 2022  

 

David
31 May 2022  

 

Shan was amazing, even though Westpac were absolutely crap!! I stalked her a lot throughout the process and nothing was too much trouble for her!

Melanie
30 May 2022  

 

Shan at Joondalup is superb! very friendly and approcahable, efficient and informative. Highly Recommended. Shan is assisted by Cathy who is also as professional and an absolute pleasure to deal with.

Ian
23 May 2022  

 

Exceptional service with a smile and all questions or concerns were dealt with quickly and efficiently.

Lorna
20 May 2022  

 

Yi
13 May 2022  

 

Todd was recommended to me by a friend. He was very good and I’d recommend him for sure. Thanks Todd. Annette

Annette
02 May 2022  

 

Shan was fantastic throughout the whole process. All my options where given in great detail and any questions I had were answered so I could understand exactly what I was looking at. Shan was also very patient and I would highly recommend her to others looking for a mortgage broker.

Christopher
20 April 2022  

 

Venera
07 April 2022  

 

Shan was not only extremely helpful but also made the whole process stress-free with constant updates and information. Shan went above an beyond from the first time we met until settlement. Highly recommended.

Sean
06 April 2022  

 

Sergio
05 April 2022  

 

Todd was very helpful and even agreed to meet me at a cafe at a location and a time that was convenient for me so all the relevant forms could be outlined and signed off. Very efficient and no question was to hard for Todd to answer.

Craig
01 April 2022  

 

Shan is so helpful and keeps you informed about all that is going on, I have been going to Shan for a few years now and would recommend her to anyone, She makes it all so easy.

Gabrielle
24 March 2022  

 

Jonathan
23 March 2022  

 

Todd (Kahane) was brilliant. Incredibly patient and generous with his time. It took us 2 years to find a house, and Todd helped us throughout the whole process, right up to navigating all the formalities of placing an offer and having it accepted. We couldn't recommend him highly enough.

Howard
10 March 2022  

 

Laurinda
24 February 2022  

 

Shan went above and beyond to advise and help us, we were first time buyers and very nervous about the process of getting the right home loan and buying a property. Shan very quickly put us at ease, she is very knowledgeable and was amazing at translating the information in a way we understood it so we knew exactly what we were doing. We feel we got the best loan for our situation. Her chilled but still very professional approach was perfect for us. We will be continuing to use Shan into the future and will be recommending her to anybody that needs a broker. Can’t thank you enough! ??

Andrew
24 February 2022  

 

Lani
25 January 2022  

 

I have used Todd for many years. He is always really helpful and a great source of advice. Nothing is a problem with him which is great. He even answered my emails and messages outside of work hours - which I did not expect but really appreciated. I will continue to use him for mrtgages and also recommend him to anyone I know - thank you!

Tanya
16 January 2022  

 

Chris and his assistant Cathy were terrific right from the beginning, making sure I was informed all the way through the buying and settlement process. I can thoroughly recommend Chris for his professionalism and efficiency.

Anthony
11 January 2022  

 

Michael
03 January 2022  

 

Todd Kahane has been my mortgage broker for many years; when I needed assistance on this occasion to refinance my loan in 2021, after a short discussion with me, he knew immediately which product would be best in my current circumstances and proceeded promptly and professionally with the necessary paperwork and within a very short timeframe, everything was approved. His service is excellent and his communication not only extremely prompt but and also concise and clear.

Rosalie
27 December 2021  

 

I was referred to Todd from a friend and i felt like he looked after me as if i was part of the family, regular contact, meeting me at my workplace for convenience, it was a very good experience and i would look to todd again should i need a broker in the future.

Benjamin
20 December 2021  

 

Todd helped us with our first home and we were super glad we contacted him again for our second home. The process was very smooth and communication was amazing. We have and will continue to recommend him to our Family and Friends.

Timothy
10 December 2021  

 

Great to deal with Todd, Right from the get go friendly and informative.
Helped me out.
Thanks again mate !

Daniel
16 November 2021  

 

Todd has helped me through the process of buying my first two houses and taking a second loan out on one. He makes sure you understand everything before going ahead and always responds quickly. I have recommended him to any of my friends looking for a broker.

Shauni
15 November 2021  

 

Todd has been our broker for over 12 years and is always ready to assist with any queries and has been amazing help with all our mortgage needs. Highly recommend.

Prince
02 November 2021  

 

Keith
11 October 2021  

 

My experience with smartline was a very smooth sailing one, I worked with shan bott, she was great to work with and very easy to talk to, answered all the questions I had for her and also guided me in the right direction and what will work for me in my position, she understood my working roster and how difficult it is, she was very patient and professional throughout and I will be definitely using shan and smartline in the future

Carl
05 October 2021  

 

Shan was superb across the board. Her communication and level of care exceeded my expectations. Could not recommend her enough

Kylie
04 October 2021  

 

Shan was great throughout the whole process, made everything simple and easy for me. Would definitely recommend smart line and Shan to anyone.

Matthew
04 October 2021  

 

Purchasing my first home was made a whole a lot easier with the knowledge and guidance from Shan.
And so easy to deal with!
I will be highly recommending her to all.

You made the whole experience a breeze. Thankyou! x

Rebecca
16 September 2021  

 

Shan is awesome!

Marcus
14 September 2021  

 

Shan could not have been more helpful. Thank you for the great advice and professional service!

Salina
14 September 2021  

 

Shan provided great support in getting our existing loans set up and then assisting with the property being revalued for refinancing purposes, all round good experience and will be recommending Shan's services to friends, family and colleagues.

Daniel
12 September 2021  

 

Shan was great! She helped us all the way, very efficient in coordinating with 3rd Parties. Would and have recommended to family & friends

Mark
05 September 2021  

 

Our advisor, Shan, has been exceptional. The bank gave us the run around, and she persevered for us. We have seldom enjoyed such wonderful support and service. She has a very friendly and approachable manner, and has been an absolute joy to deal with. We were reassured all the way that she had our interests at heart. We would very happily recommend her to any of our friends. Thank you, Shan, most sincerely.

Neil
11 August 2021  

 

Todd has advised us several times. We have always been pleased with the mortgage he has secured us.
He always explains the benefits and criteria clearly, and is available to clarify any questions.
We would definitely recommend him to anyone looking for their first mortgage, or to change providers.

Joseph
01 August 2021  

 

Shan was an incredible Adviser. I knew absolutely nothing about mortgages or purchasing a home. She walked me through, step by step. Shan answered all my questions, responded to my numerous emails and was incredibly patient with me.

Michael
13 July 2021  

 

Justin
29 June 2021  

 

Brad
27 June 2021  

 

Shan was amazing to work with, going above and beyond to help us every step of the way, and meeting the quick deadlines that we had to deal with. We cannot thank her enough for her efforts.

Surendar
03 June 2021  

 

Shan from smartline Mt Lawley was amazing through out the whole process from our first meet all the way to post settlement. Shan went above and beyond to ensure the loan was approved and kept us and the agents updated the whole way though the process making the experience enjoyable.
I will and already have recommended Shan to family and friends for there mortgages.

Richard
02 June 2021  

 

Todd was very helpful throughout the mortgage application process right through to settlement. He was always contactable and very knowledgeable when it came to helping us secure the right mortgage for us.

Colm
31 May 2021  

 

Todd was absolutely fantastic at every stage of the process from our initial enquiry right up until purchase. His advice and knowledge was excellent and I would absolutely recommend him to anyone looking to finance the purchase of a home.

Jamie
26 May 2021  

 

Andrew
17 May 2021  

 

I have had Shan do all of my loans always with out a hitch and she always goes out of her way to help and answer any questions. I have also recommended her to my family and friends where she has more than met their expectations as well.

Tiana
28 April 2021  

 

David
22 April 2021  

 

Great service! Without Shan we would not have been able to secure the finance we needed to build our dream home. We highly recommend SmartLine!

David
19 April 2021  

 

This is the second time that Shan has organised my mortgage. Very professional and very efficient in her work. Highly recommended

Joshua
31 January 2021  

 

Grace
19 January 2021  

 

Shan was the most incredible part of this scary journey of purchasing a first home, she is so patient and really made me feel so at ease. Thank you for everything Shan!

Sally
14 December 2020  

 

We have used Todd for multiple property purchases over the last 10 years. Each time Todd has provided us with an outstanding service. If we have any queries or needs he is immediately reachable and takes care of any our issues straight away.

Samuel
29 November 2020  

 

Tessa
29 November 2020  

 

I would highly recommend Shan to anyone. From the beginning of the process all the way to the end she was fantastic.

Matthew
25 November 2020  

 

Todd was very knowledgeable and implemented innovative strategies to tailor the mortgage to suit our needs. He was proactive to ensure we met settlement and always had our best interest at mind. Thanks Todd!

Jack
21 October 2020  

 

Great Experience from Start to finish through Shan from Smartline

Daniel
10 September 2020  

 

Fantastic service all round. Quick response to any queries.
Would definitely use Smartline in the future.

Jayne
23 August 2020  

 

Murray
08 July 2020  

 

Yi
05 July 2020  

 

Shan Bott has always been very attentive and polite and a pleasure to work with. My work requires a lot of travel and Shan was able to secure my home loan with zero inconvenience and very swiftly.

Christopher
29 May 2020  

 

Shan Bott and Todd Kahane were both fantastic to work with. Very thorough and committed to get the best possible loans for us. Todd has been doing our loans a few times over the last 10 years and we were always pleased with his amazing service. We can only recommend Smartline.

Alex
11 May 2020  

 

I’ve refinanced with Todd Kahane several times and will continue to do so. He’s personable, quick to answer correspondence and takes on the complexities of the process. Todd makes it very simple for us and we know we always have the best deal.

Kelly
05 May 2020  

 

Christopher
01 May 2020  

 

After receiving poor service from my bank of 33 years I approached Chris Brown of Smartline for assistance with my loan application process. Chris provided excellent knowledge, support & service throughout the entire approval process.

Danielle
12 April 2020  

 

Shan provides a brilliant service!

David
26 March 2020  

 

What can I say, Shan Bott is the most professionly competent mortgage broker I have ever had the pleasure of working with. The service she provided was second to none with her easy going nature and can-do approach making every interaction stress free

Robert
13 March 2020  

 

Very responsive, excellent knowledge of the products, really impressed by the follow-up when we hit any snag with the bank. Chris Brown = Highly recommended!!

Patrick
03 February 2020  

 

Todd is honest, transparent, down to earth and knows his stuff. He works well with the bank and client and I have used him for years with all of my purchases and gets me the best deals with the lowest interest rates. Todd also goes above and beyond to get the desired results and nothing is too much for him. He also has a superb sense of humour which always helps when buying and selling property - if you have an opportunity to use Todd’s much sought after services, give him a call! I highly recommend him.

Sebastiana
29 January 2020  

 

I honestly don't feel that Shan Bott could have provided a more professional service. She was available any time we needed her and explained everything in an easy to understand manner. I have already recommended Shan to several friends and family and will definitely be contacting Shan with any mortgage requests in the future. A very big thank you for making what can be a very anxious time - stress free.

Leigh
05 January 2020  

 

Todd was extremely helpful and made the process easy, he was always available to help at any time. We would highly recommend Todd to family and friends!

Antonino
15 December 2019  

 

Todd was exceptional throughout the whole process. His knowledge of the different lenders products, interest rates and policy was impressive. Whilst I was negotiating to buy the house, his help, availability and experience enabled me to get a favourable purchase. It is very nice knowing you have someone that is on your side in what can be sometimes quite daunting. Everything went so smoothly and I couldn't be happier with Todd as my broker!!

Yi
27 November 2019  

 

Shan was exceptional, she got back in touch with me immediately, addressed all my questions and made the whole process so easy by clearly setting out what I needed to provide and giving me easy to read information to assist in choosing the right product. I highly recommend Smartline.

Fiona
30 October 2019  

 

Great job

Jarryd
27 September 2019  

 

Getting our loan approved was not an easy job and Shan has been working very hard to get it done.
Once all documents were put together, loan transfer went seamless and as per plan.
Well done to her.

Luc
23 September 2019  

 

Shan was fabulous. We needed to manage our loan approval and settlement whilst working interstate. Shan was extremely helpful and was always available to answer any queries. We will strongly recommend Shan!

Cameron
23 September 2019  

 

Todd made the entire process of acquiring my first home loan seamless and painless. He was very knowledgeable about every stage and always readily available even when he was away on holidays. I can't thank him enough and I look forward to working with him again in the future.

Jordan
17 September 2019  

 

Great advice, prompt service and very well presented.

Robert
25 July 2019  

 

Dionne
24 July 2019  

 

Paul
21 June 2019  

 

Shan did a wonderful job setting up our loan. Managed to get everything sorted within a limited timeframe. Always available for advice. Very happy with the product we have. Exceeds all expectations. Thank you!

Emily
16 April 2019  

 

Todd was approachable and prompt with all responses. He made it an easy process.

Lani
19 March 2019  

 

Our advisor is known for more than 15 years, he understands of our financial needs and ideally investments properties.

Yupin
27 February 2019  

 

I am very impressed with Shans high level of service and professional operations. She has assisted and supported not only myself twice now but also a handful of my close friends. Her name has been bought up a multiple of times amongst friends and it has been nothing but positive and praise. This is a big thank you to you Shan, you truly helped me achieve my dream beach home. I do not foresee anything but success in everything that you do, you are a true support.

Jye
14 February 2019  

 

Shan is a true professional. She is prompt and attentive and genuinely cares for her clients. Because of her efforts our financial situation has much improved.

Annika
10 December 2018  

 

Ashley
26 November 2018  

 

Todd was outstanding from start to finish of our process of changing banks. We understand that the banks have become harder to dal with over the last 6 - 12 months due to changes in lending criteria.
Todd was clear and regular in his communication and we had comfort all throughout that we'd land where we needed to. Todd clearly understands is working world and I no hesitation in providing to the highest recommendation.

Patrick
07 November 2018  

 

Andrew
09 October 2018  

 

Shan is so friendly and extremely thorough. Did not feel stressed a single step of the way because I knew Shan had it covered and had my best interests at heart. Strongly recommend to anyone else and will definitely continue to use Shan in the future where relevant / required.

Christopher
03 October 2018  

 

Michael
08 September 2018  

 

Michael
16 August 2018  

 

Shan was patient with me and explained the whole process.

Thanya
01 July 2018  

 

Stephen
13 June 2018  

 

Ritu
13 June 2018  

 

Damian
23 May 2018  

 

Shan was amazing! Always by the phone when I needed her and constantly updating me with my loan progress. Shan went beyond to make sure everything ran smoothly for me and it did and I am in my dream first home.

Bianca
11 May 2018  

 

Torin
30 March 2018  

 

Dianne
29 March 2018  

 

Gregory
23 March 2018  

 

Christopher
03 March 2018  

 

Kelly
01 March 2018  

 

Sarah
11 February 2018  

 

Liam
09 February 2018  

 

Todd provided excellent service and support throughout the whole home purchase process. He was readily available and answered every silly little question we had with patience and good humour. Would definitely recommend!

Mathew
24 January 2018  

 

Neil
18 January 2018  

 

Jarryd
26 December 2017  

 

Caroline
24 December 2017  

 

I went through Todd when I purchase my first property and I was happy with the service and used Todd again to purchase my second property. I would recommend anyone to you Smartline

Linda
28 November 2017  

 

Chris was a pleasure to work with. He was highly knowledgable and gave us options that we would otherwise have missed. Would absolutely work with him again.

Travis
15 November 2017  

 

Shan was always willing to assist us with any queries and went above and beyond to make sure our loans were the right ones for our future goals. I would highly recommend her to family and friends. Thanks Shan!

Renae
26 October 2017  

 

Gabrielle
26 June 2017  

 

Luke
24 June 2017  

 

Chris made the entire process of finding the right home loan and applying for my mortgage easy. He was accommodating to my schedule which is essential when working FIFO and was available to chat, answer questions and discuss my options when needed. I am happy with the outcome, the service provided by Chris and the bank chosen and would thoroughly recommend his service to my friends and family.

Tess
23 May 2017  

 

Jarryd
16 May 2017  

 

The service and follow up provided by Shan was second to none and I was highly impressed.

Clint
05 May 2017  

 

Wayne
27 April 2017  

 

Couldn\'t imagine a better mortgage broker. Would recommend Todd without hesitation. I just wish I\'d gone with Todd\'s recommendation of a settlement agent!

Mark
18 April 2017  

 

Wayne
04 April 2017  

 

Craig
21 March 2017  

 

Simone
08 March 2017  

 

Shan is an absolute champion and we\'d happily recommend her.

James
09 February 2017  

 

Hard working, easy to communicate with, would recommend to friends/family

Kavin
29 January 2017  

 

Chris was very helpful and very enthusiastic, looking forward to sorting further lending with him later this year.

Waldemar
18 January 2017  

 

Jesse
02 December 2016  

 

Through a long process, Chris was always there to answer questions and make sure we were getting the best deal possible.

Karl
15 November 2016  

 

Todd is a very approachable guy and he came through with the best rates available for me.

Peter
17 August 2016  

 

Thank you Shan for getting us a better deal on our home loan and helping us consolidate our debts. We appreciate the countless hours you put in to ensure a smooth transition, always keeping us informed about how things are progressing. It\'s great having someone with your knowledge and expertise on our side to help us navigate the home loan market!

Emily
13 August 2016  

 

This was the second time Todd\'s helped me secure a lender and again he was very eager to help and make sure everything went smoothly. He went above & beyond offering advice and in making sure I was satisfied with the service.

Peter
05 August 2016  

 

If I was transferring or buying a new property I wouldn\'t he storage on going back to Todd or recommending him to my friends. I felt that I could trust this person which is great as obviously mortgages can be a mindfield and intimidating at times.

Priscilla
02 August 2016  

 

Shan was great. She made the process of buying a home much easier and got us a great deal as well

Jarryd
15 July 2016  

 

Chris provided an excellent service. He took the time to explain everything to use so we could understand and was extremely helpful throughout the process. I would bo hesitate to recommend Chirs to anyone considering a home loan.

James
11 July 2016  

 

Great service, really approachable, easy to understand, happy to explain options and explore scenarios - all in all we\'re really happy with Shan\'s help navigating our not-so-straightforward finances.

Rebecca
02 April 2016  

 

Chris was fantastic and would highly recommend him to friends! Other members in my family have used him in the past!

Ryan
23 February 2016  

 

Prince
19 February 2016  

 

Shan gave us a great deal of help initially and was very patient with our requests to rework the numbers many times...but when she went on maternity leave she should have handed our case to another colleague as she was hard to contact during that period.

Varnia
21 January 2016  

 

Chris was always helpful and available to answer my question. He worked very hard to get everything across the line for me

Carri
10 December 2015  

 

Todd acted very promptly in a short-timeframe settlement and assisted with some of the issues that arose with the bank approaching settlement time. He was proactive in following up the bank to ensure my loan application was processed in a timely fashion.

Garth
07 December 2015  

 

Shan was wonderful, supportive, attentive, prompt and well informed during this very difficult time in my life. Because of Shan\'s hard work, I am now in a better financial position and have avoided financial disaster.

Annika
01 December 2015  

 

King
04 November 2015  

 

Todd was fantastic- always responding immediately to my emails and giving wise replies to all my questions. Best advisor on the planet!!

Sarah
18 September 2015  

 

Colin
23 July 2015  

 

I directed Shan on the type of loan I wanted based on advice from my accountant. Shan did an excellent job helping me understand about the loan, how it worked and various other elements I needed to consider.

Michelle
08 June 2015  

 

Shan has been fantastic as always - helping me over the years with obtaining finance for my home and also with refinancing it recently which has helped me get my life back on track. She is super efficient and helps make a stressful situation a no stress process. I will certainly be recommending her to anyone who asks me about mortgage/finance - she is a star :)

Sheryl
25 May 2015  

 

The service provided by my adviser at SmartLine was exceptional and exceeded my expectations. I was kept informed every step of the way, no question was left unanswered and nothing requested was too much trouble. I would not hesitate to recommend SmartLine to family and friends in the future.

Katherine
24 May 2015  

 

Chris went over and above what I expected. He not only got us a better package in no time at all, he also identified some historical charges that ultimately were refunded thanks to his advice.

Patrick
19 May 2015  

 

Chris was excellent throughout the whole process. He was approachable and went above and beyond to always be available and answer any question I may have. Thanks Chris!

Carri
09 May 2015  

 

Todd was really helpful, was very efficient and balanced this with giving us all the information. Thanks

Sam
08 May 2015  

 

Chris Brown is the best ever professional person I have ever met in my life.I would recommend him certainly to all my friends and family.

Kevin
02 May 2015  

 

Claire
05 April 2015  

 

Wayne
27 March 2015  

 

Victoria
19 March 2015  

 

We would highly recommend Shan, she not only explained everything clearly and professionally, she offered the best advice for us on our new loan and delivered a service above and beyond any expectations.

Robert
08 February 2015  

 

Michael
28 January 2015  

 

Shan is brilliant!

Mackenzie
19 January 2015  

 

John
02 January 2015  

 

Todd has always made the process easy. He i offers prompt
and efficient service and follows up when he needs to. Advises options. Very happy with the service.

Grace
10 December 2014  

 

love chris work it is the third time we have used him and would use him the next time as well always tell friends to use him

Jeffrey
20 November 2014  

 

Shan continuously provide outstanding service, is reliable and follows through on every detail. We have worked with her for 2 years now, and will continue to do so for all of our mortgage and loan needs.

Angelo
17 November 2014  

 

Todd was a great source of information and really understood my needs. He listened to my requests and preferences and in the end I feel he absolutely nailed it, whilst always keeping me updated and informed. He came highly recommended to me, and I'd be sure to pass on his details.

Nicholas
29 September 2014  

 

Shan was friendly, efficient and helpful.

Adrian
12 August 2014  

 

Luke
05 August 2014  

 

Bradley
31 July 2014  

 

Shan attended to my needs with 100% dedication and care. I have referred my daughter to her and if ever I need a further mortgage I would not hesitate to return to her for assistance. She must NEVER retire!

Maxine
23 July 2014  

 

Tony
08 July 2014  

 

Couldn't have asked for more!

Thomas
07 July 2014  

 

Todd was very helpful throughout the process, which was much appreciated since we're first home owners! Would have no issues recommending his services to family and friends.

Matthew
07 July 2014  

 

Todd was very friendly and excelled at helping us get out loans organised. He was open and honest and non judgemental about anything we discussed. Thank you Todd

Mark
30 April 2014  

 

Shan made getting everything so easy. She was always available either by phone or email. I would definately recomend mortgage gallery to my friends and family.

Janelle
29 April 2014  

 

Sally
09 April 2014  

 

Shan was brilliant! She was so efficient in helping find the best product for us, she was able to answer ALL our questions so clearly (often when we didn't even have the right language to ask the question in the first place!), and she just understood what we were looking for. She made herself available on evenings and weekends, above and beyond what I would have expected a broker to do, and she fought very hard to get the paperwork done and the loan approved in what was a very short timeframe for finance. I cannot rate her highly enough and will be recommending her to anyone looking for a mortgage broker. Thank you Shan :-)

Luc
02 April 2014  

 

Hi TMG,
Shan Bott was an absolute delight to work with, she was prompt, factual, assissted me to save a full % on each loan, and all around most professional and helpful. I have already recommended Shan to colleagues for professional advice. Thanks, Ivy

Ivy
24 March 2014  

 

I have had Todd as my broker for over 10 years now and he is exceptional. It is rare these days to find someone as devoted as Todd is, to customer service and following through on their word. I have recommended him to many of my friends and they all agree. He's an excellent broker.

Murray
23 March 2014  

 

Timothy
20 March 2014  

 

Justin
17 March 2014  

 

Todd has always been very professional and efficient just like how i remember him to be when he first helped me with my loan in 2007. I have referred friends to him already who all say the same. He is very proactive and knows the needs of clients well and does all he can to help get them the right loan. I would happily continue to refer friends to him.

Yueh
17 January 2014  

 

Most importantly, Shan was always easy to communicate too. She understood that finance and mortgages isn't my skillset(!), and very clearly took the time to explain key points, walk me through the process, manage the bank on my behalf and explain the terminology, whilst maintaining a fantastic, friendly attitude. Not much more I could of asked for, to be honest! Merry Christmas to all. James

James
20 December 2013  

 

Excellent. Very simple, no hassles and kept us informed.

Darren
23 November 2013  

 

Shan was very helpful & Co-operative throughout the Process of Mortgage Finance deal . She Was always available to answer the quires I had , I really Like to Thank her for the support she provide in entire deal.

Ganesh
07 November 2013  

 

Rebecca
26 October 2013  

 

Jeremie
07 October 2013  

 

Great friendly service, where Todd always made the effort to follow up progress. Would definitely recommend to others!

Rhyse
22 September 2013  

 

My partner and I have used Todd Kahane to help us purchase a few properties now and Todd has been excellent every time. Todd has no problems with answering any questions we throw his way and will take our calls anytime we call, even on the weekends.

Samuel
18 September 2013  

 

Great service throughout the whole process. I was informed from the beginning till the end with a loan solution I was satisfied with. Will definitely recommended to friends and family.

Alistair
04 September 2013  

 

As a first-time home buyer and financial illiterate, I was completely reassured and confident that Todd was making the right choices for me and doing eerything possible to make the process go smoothly. I'd recommend him without hesitation.

Brigit
02 September 2013  

 

Paul
30 August 2013  

 

Marty and I have been dealing with Todd Kahane/Mortgage gallery for many years now and I cannot recommend Todd highly enough. We have received the best service at all times and absolutely love the convenience and ease we enjoy dealing with Todd. Thank you all so much.

Caroline
14 August 2013  

 

We just love Todd! All our houses's finance were through Todd. He is very smart, attentive and helpful. We didn't feel any stress throughout the whole precess and he is contactable any time ... that's awesome!!

King
02 August 2013  

 

Todd has always been fantastic in organising
our various loans. Always very professional
and accommodating and keeps us informed every
step of the way. We wouldn't go anywhere else
Thank you!

John
24 July 2013  

 

Wayne
07 July 2013  

 

Have dealt with Chris for a number of years and his service is nothing short of sensational. A true professional.

Justin
19 June 2013  

 

I would like to take this opportunity to thank Shan for helping us out again with acquiring our first investment property. She allowed me to contact her at anytime and ask her the silliest questions to ease my mind. Her advise and professionlism made it easier for us to make the correct informed decisions. I'm sure we will use Shan again for our next investment. Regards,
Alistair & Zena Bonjour

Alistair
02 June 2013  

 

As first time homebuyers, we were new to the home buying process. Shan was incredibly helpful in explaining our options and helping us navigate the process.

Ethan
20 May 2013  

 

Shan was a champ and competently handled all the hurdles that were thrown at her. we could not have achieved what we did without her

John
18 April 2013  

 

I was referred to the Mortgage Gallery by my brother who had used your services before (Busselton office I think). The Leederville office was the closet to where I worked at the time (W.Perth) so I called and met Chris for the first time. Since first meeting Chris I have been constantly impressed with the level of commitment and service that he provides. I have engaged Chris's help 4 times now over the last 6 years or so and each time he has exceeded my expectations and made the process of obtaining, refinancing and extending my loan arrangements easy and worry free. I have no hesitation continuing to engage Chris's help with any future financing needs or recommending him to family and friends.

Neil
12 April 2013  

 

Laurinda
25 March 2013  

 

Mary
06 February 2013  

 

Todd has provided fantastic support to myself and now many of my family and friends for many years. Always approachable and willing to find the best solution to our lending needs.

Anthony
29 January 2013  

 

Sean
18 January 2013  

 

Shan is without doubt the best mortgage broker my wife and I have had the pleasure of working with. We have highly recommended her to family and friends.

Steven
07 January 2013  

 

excellent service. Email always get reply promptly. Extremely well known the details in the industry

Siu
18 December 2012  

 

Merlin
09 December 2012  

 

I have worked with Todd several times over the past few years. I thinks he's great. he makes the hideoius process of dealing with banks less painful. I recommned him to my friends always

Deene
29 November 2012  

 

Wayne
15 November 2012  

 

Jessie
09 November 2012  

 

We couldn't have asked for anything more from Todd. He made the process as simple as possible, was quick to understand our concerns and help us feel comfortable through everything. Working with Todd was the most pleasant part of the whole process of buying a house!

Charles
19 October 2012  

 

David
18 October 2012  

 

Shan has been looking after my mortgages etc since the very first one around 8 (?) years ago. I have always found her efficient, personable and knowledgable. I have sent my mother to her also.I have changed loans aprox 5 times over the years and she has always been a pleasure to deal with.

Tanya
15 October 2012  

 

Shan was 100% professional and the personalised my contract and met all the needs and concerns that solved all my financial requirements. I would recommend her 100% as an excellent mortage broker.

Cheryl
08 October 2012  

 

Shan was fabulous! I was a first-time buyer and Shan was very understanding of my situation and always available to answer any questions. She had a difficult job of arranging for Guarantee documents to be sent to my parents in Darwin for signing and managed a few dramas with the banks lawyers exceptionally well. Without her assistance we wouldn't have met the timeline required in the contract. I would definitely recommend Shan to any friends or family in the future. Thanks for all your help Shan!

Naomi
08 October 2012  

 

Darryl
29 September 2012  

 

We have been with Todd for many years and we always put him forward when people are looking for a broker. We have 100% faith and trust and couldnt imagime usinmg anyone else. Hes a damn nice bloke too.

David
28 September 2012  

 

Glen
20 September 2012  

 

It was a great experience dealing with Shan. She was always very approachable, and explained things in a way I could understand (being new to the whole house buying and mortgage thing, that was particularly helpful). She got things rolling very quickly and kept me updated with how everything was progressing. She was recommended to me by my sister, and I'd definitely pass that recommendation onto friends and more of my family. Thanks Shan!

Claire
10 September 2012  

 

From the very first time I met Shan, she has provided amazing, reliable service. Nothing is ever too much, and no question is ever too hard - she really took the time to explain everything in a way we could understand. We now have 3 mortgages through Shan, and will have another one in the new year. Her advice, guidance, recommendations and help have been paramount in setting us for the future! I have recommended her on a number of occasions and will continue to do so!

Georgina
09 September 2012  

 

I would rarely give 10/10 for any review, because there is almost always room for improvement; however, the service Todd at the Mortgage Gallery gave was impeccable. I was thoroughly informed every step of the way, and when a situation arose which required things move along a little quicker, Todd did absolutely everything in his power to make it happen. 100% satisfied! Thank you.

Gerard
06 September 2012  

 

Laura
03 September 2012  

 

Yupin
23 August 2012  

 

It is the best ever service I have ever had in my life.

Akef
19 July 2012  

 

She was very easy to get along with. Very professional knew what she was talking about and extremly helpful. I have recommended her to family and friends.

Stacey
03 July 2012  

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