Reviews
Average client rating
5/5 From 21 Reviews
Chantelle has taken care of our mortgage for many years and regularly checks in to make sure were getting the best rate and deal we can. Shes helped reduced our rate while still getting the loan package that best suits our needs. Highly recommend
Chantelle is a star, and made the entire buying process as simple and smooth as anyone could hope for. I cant recommend her highly enough. Thank you
Chantelle is a legend and we had the absolute best experience working with her to secure an incredible loan in as close to a stress-free experience as possible. She's professional, prompt, on your side and knows everything you don't about how to go through the wild process of being a first-home buyer. On top of that, she's an incredibly warm, friendly person. I've recommended her already and will continue to do so. Couldn't have had a better experience working with her
Chantelle and Robert are great humans we ever met, they have done a fabulous job during the process of buying a property. Thank you very much for your great support, highly recommended.
My partner and I recently used Mortgage Choice while buying a place in Chiswick. Bob was such a tremendous help throughout the entire process – from initial discussions re deciding what time of home loan we should apply for, all the way through to settlement. He helped make what could have been a very stressful and confusing process into a smooth and stress free one. He was available for advice every step of the way and was always happy to answer our many many questions. We've already recommended him to friends and wouldn't hesitate to recommend Bob and Mortgage Choice to anyone.
Lisa & Nikki
As first time buyers we needed expert advice on what we needed to do in order to purchase our first home. We were referred to Robert Rangel and from the first meeting we knew we had the expert advice we needed.
Robert was with us from the first meeting all the way through to settlement. He answered every call and question from the most basic to the more complex. Robert had the contacts required to make things happen quickly and efficiently.
We had a mortgage pre-approval in no time and when we found the property we were looking for he was on hand to finalise the loan quickly. We would certainly recommend Robert to anyone looking for these services.
Being overseas in Canada, the time difference made it difficult to negotiate our mortgage and find quality advice, until we met Bob. Our interactions were seamless, like he was down the street and we were shocked at how easy he had made it to find our first investment property - We only wish he was also in Canada to negotiate our mortgage there!
Just wanted to express our great thanks and sincere appreciation for your tireless efforts and patience through what must have been an unusually long remortgage process (due to the various errors by both old and new lenders!).
We are now fully set up with the new lender with the tangential banking services and their service seems pretty good after initial hiccups in the mortgage process.
Even though we have remortgaged a couple of times before, living overseas it was absolutely vital to have someone of your calibre and professionalism to help us through the process as well as manage the lenders and challenge them when things didn't quite go right initially.
Equally impressive was that you managed to ensure the new lender met their commitment to the original fixed rates offered to us despite three intervening rate raises by the RBA during the drawn out settlement process.
As a testimonial to others, we would have no hesitation in recommending your services to any family, friend or even passing acquaintance such was the commitment and unfaltering service you provided.
Thanks again and we will definitely be in contact for our next refinancing need.
We have known Robert for over 10 years now, Robert has been instrumental in helping us getting the right loans, suitable for our situations / needs, for various properties including 2 refinance loans from appropriate lenders.
During this time, we have found Robert to be a great help, highly professional, trusted individual with very high integrity and Diligence. Its great to have someone like Robert, working with you in helping find the most appropriate loan for you
Chantelle was a dream to work with especially considering how complicated and time consuming refinancing can be. I had a terrific experience and cannot recommend her highly enough. She went out of her way to make the process as easy as possible for me, was always responsive, and completely transparent in her communication and dealings with me. Looking forward to working with her againnext time for a new purchase
Chantelle Rangel was excellent to work with She was highly recommended to me by four different friends, whom she helped purchase their respective properties. Chantelle tirelessly, and patiently helped me find the best home loan for my needs and was able to negotiate a competitive variable rate for me. It wasnt an easy journey for me, due to the fact that I had three different income streams the banks dont like that, two of my jobs are new both only started early this year, and the fact that the APRA is tightening lending for new homeowners. All of these were the perfect storm to prevent an aspiring home-owner from being able to purchase. Chantelle was able to give me hope, and thoroughly assisted me with my applications. Chantelle was able to secure me formal approval with a generous loan from a major bank no easy feat for my circumstances, especially after speaking to competing mortgage brokers. I just settled on a property and cant wait to move into my new home Thanks Chantelle
Very patient and understanding when going through the process. Very responsive and would make regular check ups with us. Highly recommend.
I couldnt have asked for a better broker than Chantelle As a first home buyer I was overwhelmed by the home buyIng process, Chantelle set my mind at ease and was always happy to answer the many questions that I had.
She has a great insight into the different and best options out there for mortgages that provided me with the best rate possible helping me to purchase my dream home
I would highly recommend Chantelle and the Mortgage Choice team to anyone. Thank you for all your help and guidance, I couldnt have done it without you
Big thanks to Chantelle who made my home loan experience so smooth and enjoyable I tried a few brokers before reaching out, but nothing came close to the level of care and expertise that was offered by Chantelle. Regardless of how complicated my financial situation was, Chantelle went above and beyond to find the best and most suitable lender and loan for me and didnt stop until she found the right one.
I can not recommend Chantelle and the team at Mortgage Choice Chatswood highly enough
Thanks so much for everything
I will certainly be back
I am really happy with my recent experience with Bob and Chantelle who helped me with my mortgage refinance and a loan for an investment property. They really went above and beyond. I was given regular updates of how my application was tracking, they regularly followed up with the bank to speed things along and were a complete pleasure to deal with. Chantelle even dropped off hard copy documents to me at work when I was having problems with my printer Thank you both very much.
I have used Robert for 4 home and investment loans over the last 17 years and have complete trust in Robert finding the best solution at the best price. I am now recommending him to my son so I can rest assured that he will be looked after by a true professional.
Always an absolute pleasure to deal with, very knowledgeable and a true gentleman.
Bob and the team are nothing short of amazing They will always go over and above to help and organise what you need. They have sorted our initial mortgage and then the very fiddly process of our construction loan with also changing over our existing mortgage. They will make sure they get the best package for you and their customer service is perfect.
5 Star experience. Bob clearly articulated what he required from us to facilitate a loan application, and ensured we had everything the bank would need to approve my loan. He researched multiple options for me sourced me a far better deal than I was able to get when I approached my local branch. Bob made the process smooth and painless, and saved me thousands. Our sincere appreciation.
Bob has been our mortgage broker for two of our properties. Always professional service with in-depth knowledge of the industry, providing us with the best competitive market rates. Would highly recommend Bob and his team.
We've been with Mortgage Choice Chatswood for the last 11 years. Bob helped us obtain financing for our first home and since then two investment properties. We were young and just starting out and didn't really think we could be property investors until Bob initiated these discussions. He has and will continue to be an integral part in our financial decisions. He's knowledgeable and well connected in the industry, a great asset for us. Thanks Bob.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
