Reviews
Average client rating
5/5 From 30 Reviews
Carrie Helen have looked after all my Broker requirements for the last 12 years. I no longer live in the Ipswich area, but would not consider using another Broker. Due to the Professional service and timely communication to replies and my requests for advice.
My partner and I have always had a positive experience with Carrie Wilson and all the staff at Mortgage Choice. They are all wonderful and very efficient and pleasant to deal with. Thank You to all of you for your help with making our dreams come true.
Belinda and Neil xx
Right from the first consultation appointment, Helen has been absolutely amazing, providing straightforward, honest and prompt advice. Helen worked closely with my partner and I, ensuring that she fully knew and understood our circumstances to provide recommendations and guidance accordingly.
Helen along with her incredible team processed paperwork at the speed of light when we found a house we fell in love with. Making it absolutely possible for us to settle within 15 days!
Helen and her team made buying our forever home such an absolutely smooth transition, it was extremely flawless and I already started recommending them to any of my friends and family who has even just mentioned buying a house.
Without their assistance and guidance, we would still be stuck in the awful rental cycle we've been for over 8 years. We wouldn't be here, sitting at our very own backyard, watching our kids run around.
We absolutely are so grateful to the whole Mortgage Choice team in Ipswich. Thank you all so much!
Carrie helped us with our most current purchase and she made it an exceptionally easy and smooth process all the way from start to finish. Very happy A
Carrie and the team at Mortgage Choice made the whole process of buying our first home feel so easy Knowing that someone with experience, knowledge and our best interests at heart was doing all the hard work for us really put our minds at ease. They went above and beyond for us and i am so grateful to them for their help and ongoing support Can't fault them and can't recommend them highly enough
Carrie and her team are amazing So knowledgeable, helpful, resourceful, prompt and always available. We could have been happier with the services provided by Mortgage Choice and the outcomes they achieved for us.
Carrie and the team at Mortgage Choice have provided us a service that has been first-class. As first home buyers, they take away the stress by answering all of your questions and providing ongoing guidance throughout the process. A thoroughly professional business.
Highly recommend Mortgage Choice. Carrie was absolutely amazing, and helpful throughout the whole process. She answered all of our questions and helped in every way she could. Thanks everyone at MC.
Excellent professional service. We have used Carrie and her team multiple times in the past 10 years. Every experience has been personal and positive.
A big thank you to Carrie Wilson and the ladies for making the process of buying our first home so simple and stress free, all we had to do was provide our relevant documents to Carrie and she did the rest. They kept us informed about what was happening with the bank and our solicitor. Their service has been exceptional and we recommend anyone else looking at buying a home to go through Mortgage Choice, they won't let you down.
We wouldn't be able to build our dream home without Helen from Mortgage Choice. Helen has been more than amazing with her expertise and around the clock attentiveness to emails and messages doing everything she could for us
We could not thank Helen and her team enough for making our dreams come true within the next couple of years we plan on building again and without a doubt we will most definitely be going through Helen highly recommend!!!!
I have been using Mortgage Choice for about 15 years. They have arranged great finance for my last 4 properties. One call and Carrie was at our house going through all our options for our latest purchase. I can’t recommend them enough. Fast reliable and really great to deal with. Highly recommend Mortgage Choice.
My husband and I decided to refinance our mortgage and consolidate our person loan. The team at Mortgage Choice were in a word, Amazing. Everything was done efficiently and Sally and the team kept us up to date with our application. I have recommended them to friends. More than happy with the result. Well done Mortgage Choice!
Carrie, Helen and the team are excellent! They ensure your comfortable with the loan process. We would highly recommend Mortgage Choice.
Helen and the team at Mortgage Choice could not have been more helpful or professional in sourcing and securing the best mortgage option for our investment property. I would not hesitate to recommend them to anyone. Thank you Helen and team!
I have been using Mortgage Choice since my first property purchase in 2012 and then had quite a few other investments purchase over the years to date. Both Carrie and Helen is great to work with and are super efficient to have the work done. I cannot stop recommending them to any of my friends or families.
Will use them again for my next purchase, keep up the great work!
PROFESSIONALISM and EFFICIENCY were a pleasant surprise received within this Industry but Carrie Wilson and her team delivered this, seamlessly. Further to this was the surprising individual service that made you feel that YOU was their only client, nothing was a problem and whatever time it took to explain everything was fine. I have bought over 50+ homes in my time and worked within the Real Estate Industry. I have never experienced nor seen such a high standard of knowledgeable and professional service. Job well done to you all at Mortgage Choice.
On each occasion we have had the need to approach our representative Carrie of Mortgage Choice, we have met with nothing but professionalism and willingness to assist us with an enquiry pertaining to our financial needs towards home loans and advice. We have been meeting with her for approximately 10 years now and will continue to deal with this company should we have any need in the future. All the staff in the Office of Mortgage Choice has been very friendly and always assists us in prompt time frames as needed. We would have no hesitation in recommending Mortgage Choice to anyone.
It's no understatement to say that Helen changed our life!
We were advised by other brokers that due to our circumstances there was no way we'd be able to borrow the amount we needed to purchase a home. Helen was our last resort and confidently told us that she could most definitely help us - and that's exactly what she did!
The service Helen provided was extremely professional, friendly and everything was explained to us clearly. We've now been in our home 12 months, and with further help from Helen recently we were able to add an extension to our home.
I'm not surprised at all that Mortgage Choice are award winners, and my husband and I highly recommend Helen and her team.
As Christmas is fast approaching, I've reflected on how fast the past year has flown by. In that refection, I realised that the refinancing that I arranged through Helen and her team at Mortgage Choice was carried out 12 months ago this December.
Helen worked hard to provide options, and sourced alternatives for us that far exceeded our previous banking arrangements, and in so doing, was prompt, courteous, understanding and professional.
I highly recommend Helen and the Mortgage Choice team as a professional "can do" financing business you should make contact with.
They saved me thousands:)
Carrie and the mortgage choice team were a huge help with securing out first home They made it easy to understand and were easy to communicate with
I would definitely recommend them to anyone looking for a mortgage broker
Helen from Mortgage Choice recently looked after a family member with the purchase their very first home. He was looked after through the whole process and the communication was excellent. We are now in the process of becoming Mortgage Choice customers for our own property, highly recommended! Thanks Helen.
After being declined from our own bank for our home loan due to my husband being in the construction industry we were worried that our dream home would never be a reality.'
It wasn't until we sat down with Carrie from Mortgage Choice that all my stress and uncertainty was washed away.
Carrie found us a bank who would take us on and have just settled with NAB. I couldn't believe how easy it was I wish I went straight to Mortgage Choice first rather than the trouble of going through my own bank.
Thank you from new home owners!
Anyone I speak to I tell them of the exceptional service I get from the ladies at Mortgage Choice. I normally work away and they always go out of their way to help, either by phone, text or email. I will be back for more. The customer service from Carrie & Helen is more than you could expect - 120% - see you next time.
Carrie & Helen are amazing.
I highly recommend them to all! They provided outstanding customer service and had no problems with promptly answering all of my queries. I can not speak highly enough of Mortgage Choice.
I will never use anyone else to handle my mortgages.
As always - Outstanding. I have been a loyal customer for seven years - four home loans - I'll be there for the next seven too!
We have been using Mortgage Choice for our property investments for over 10 years and have had the pleasure of working with the professional team. We have always been impressed with their diligent ability to keep us up to date, supplying us with information and feedback from all parties involved in the acquisition process. For us, and I guess most people, purchasing property is a daunting task, the team at Mortgage Choice make the process easy, seamless and relaxed. We highly recommend anyone looking for a mortgage broker to use their services, we would like to assure you, that you will be as impressed and satisfied as we are.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
