Customer Reviews for Mortgage Choice in Wynnum in Brisbane's Bayside and the Redlands!
At Mortgage Choice in Wynnum in Brisbane's Bayside and the Redlands our goal is to continually provide the best customer service possible whilst always striving to exceed our customers expectations.
We love receiving feedback from our customers in regards to their home loan experience.
Read below to see what some of our customer's have had to say about their dealings with Mortgage Choice in Wynnum in Brisbane's Bayside and the Redlands!
Average client rating
5/5 From 49 Reviews
Mortgage Choice made it so simple when first applying for my current home loan. They then helped me refinance the same loan with such ease. I wont be going anywhere else.
Really helpful service from our broker Carissa. We saw her earlier in the year to get guidance on how much we could afford. In November we found our new home and the whole process has been seem less ever since. She made recommendations for affordable solicitors and arranged the communication between us. We would recommend Carissa and the team at Bayside mortgage choice, especially for first home buyers who need some extra guidance.
Carissa was incredibly responsive and knowledgeable about the mortgage pre-approval process, and handled our case efficiently and professionally
Carissa and her team have been amazing from the get go in helping purchase an investment property. She and her team went above and beyond to ensure we were fully informed and engaged throughout the process. She and her team also have great relationships with other local professional teams to ensure we have end to end support through the process. This continued even when we were overseas. I would recommend Carissa and her team in a heartbeat
Carissa and her team were excellent, providing timely service and follow up. Highly recommend
Carissa was amazing Made the whole process super easy, exciting and seamless. Could really tell she cared and wanted to do whats right for us. Would definitely recommend her and Mortgage Choice
Great overall experience Carissa and the team at Mortgage Choice made the whole process of getting a home loan very simple. Every question or concern I had was answered by the team. If the process of buying a house is confusing or scary for you, then I 100 recommend
Good experience, found Carissa and team helpful in the process. Highly recommend
Our experience with Carissa was top notch. She kindly accommodated our schedules when setting up meetings, walked us through everything step by step, and made the entire process of applying for pre-approval feel easy and seamless.
Carissa is clearly very knowledgeable and answered all of our questions in a way that was easy to understand being new to the market we had a LOT of questions.
Communication was super prompt, kind and professional. We couldnt have asked for a better experience
Carissa assisted my partner and I in the sale of our first home and, subsequently, the purchase of our second property. As we were totally unaware of the inner workings of selling, Carissa was an amazing support network for us. Carissa was organised, prompt and incredibly helpful in assisting us in navigating a home loan and the complexities involved. She made the process seamless and gave us a great understanding of our borrowing capacity and helped us to acquire our finance swiftly. I would highly recommend Carissa for any mortgage and financial advice. Carissa will now remain our go-to broker for all future sales and purchases.
We highly recommend both Mortgage Choice and Carissa. The refinance process from start to finish was made stress free. Carissa and her team were organised and ahead of schedule for our loan approval. She provided options and guidance about choices we had for loans and next steps. Carissa has also been responsive to any questions or concerns we had.
Carissa and the team were great. Fast turnaround times and constant communication made the process of obtaining finance a stress-free experience.
Carissa was very professional and efficient and made our loan application
easy. We finished our application over coffee and I would recommend Carissa for a no stress loan application.
Did not think applying for a loan could be so easy. Carissa was very professional in her approach and quickly took us through the process. Would happily recommend both Carissa and Mortgage Choice to anyone seeking a loan.
Great to deal with. Goes the extra mile to explain anything you need
Carissa and the team at Mortgage Choice were fantastic Carissa was incredibly helpful, answering all our questions with patience and expertise. The team kept us updated throughout the process, making it smooth and stress-free. Highly recommend their services
Carissa and Jo make a great team. They both made the journey for us easy and they were alway happy for us to call and answer the questions we had.
Really helpful service from our broker Carissa, who was patient and saw us outside of our regular work hours to help us understand the process of buying a househow much we could borrow, and provided insight into our spending so we can get on top of it to increase our borrowing power. We told her when we wanted a follow up so it wasn't like those gym's where they constantly hassle you, she has given us the space to think about our options but acts when we need her. I have recommended her to friends.
Carissa was extremely understanding and helpful. She also actioned our request with a lot of urgency to ensure a satisfactory outcome. We would certainly recommend Carissa at the Wynnum Branch to anyone requiring finance for Real Estate purposes.
Our experience with Carissa was really good. Upgrading our mortgage had its challenges but with Mortgage Choice each step of the journey was coupled with a clear explanation.
I want to express my thanks to Carissa and her team at Mortgage Choice for their great service throughout my mortgage process as a first time buyer. I highly recommend them.
I highly recommend Mortgage Choice. Carissa has been amazing and has made the whole process effortless.
This is the second time Ive used Mortgage Choice.
Carissa at Mortgage Choice Wynnum made refinancing quick and easy. We were needing to refinance to do some renovations to our home and wanted to start quickly. The whole process took less than 2 weeks and was stress free We would highly recommend.
Carissa was personable and easy to work with. She made my options clear and found me a great product.
This was my second purchase using Gemma and the team at Mortgage Choice. Once again, a great outcome The team kept me in the loop through the whole process and worked very hard to meet a very tight deadline to get me into my home before Christmas. Reflecting on both occasions that I have used Mortgage Choice I can 100 recommend the team if you're looking to buy a home Thanks again guys
Excellent advice and careful consideration given to our application Thank you - Carissa and team.
Love the team at mortgage choice. Gemma helped us to secure a mortgage as first home buyers and was super insightful throughout the whole process, from borrowing power, FHBG schemes, to the house purchasing process. Would highly recommend any first home buyers to give the team a call
Gemma supported me through the purchase of my first home I couldnt have asked for a better mortgage broker. There was no such thing as a stupid question, and she made me feel so comfortable throughout the whole journey. She was honest, didnt mince her words, and gave me quality advice. Gemma is amazing at her job and I would recommend her to anyone looking for a broker.
I cant speak highly enough about the team at Mortgage Choice. From start to finish Angela walked me through the process and just made it happen for me. I am so appreciative of the service and assistance I received.
Great people to work with. They are on top of everything from start to finish. We cannot thank Samantha, Carissa and Gavin enough for getting us into our dream home.
Samantha and Elenni were extremely helpful in the refinancing of my investment property. They were able to get me a better interest rate, saving me over 1,000 per year with the bonus of a cash back on refiancing
I cannot recommend Samantha from Mortgage Choice Wynnum enough. We reached out to her for the purchase of our second home and she was so knowledgeable and kept us informed throughout each stage of our application, it made the process feel seamless. Samantha and her team's communication is above all else and we appreciate their efforts. 100 Recommend. Thankyou again Samantha and Team
Cannot fault Mortgage choice Wynnum and all that assisted us during our change over. Everything ran extremely smoothly and all queries and questions were answered very promptly. They were fantastic to deal with. A special thank you to Elleni, you were amazing, Clarissa and Gavin. Definitely recommend
Elenni has been absolutely brilliant. Professional, on point and a joy to deal with. The same applies to the process Mortgage Choice uses. The staff we have also dealt with have applied the same care factor.
Elenni was a delight to work with. I'd direct anyone I knew also looking to buy property her way
Highly recommended Mortgage Choice in Wynnum. The team was amazing and very responsive.
My husband and I were so busy and didn't want to go through all the hassles to refinance but Elenni made it so easy and convenient for us Thanks Elenni and the team at Morgage Choice.
I have to say thank you to Elenni and the team at Mortgage Choice. The whole experience has been seamless and hassle free. What really impressed me was not only the knowledge and professionalism but the fact Elenni was attentive and followed through with communication and information as promised. It's so refreshing to receive excellent service Thanks again.
When searching for a home loan you need to be able to rely on someone you can trust to be able to present all the options available and give you the right information to make the right decisions. Elenni from Mortgage Choice Wynnum is able to do all of this and more. She was able to answer the myriad of questions and provide guidance to best products and solutions to all my clients that we at Lamonds Estate Agents send to Elenni. Everything was handled quickly, efficiently and his customer service is the best that we have come across. Thanks Elenni for helping our clients.
The Mortgage Choice team helped me sell my townhouse and Purchase a house during COVID. Elenni was pleasant to deal with, and her assistant Sam was helpful when Elenni was unavailable. Have used Mortgage choice a couple of times now and can reccomend them as a mortgage broker if you're looking to buy or sell your property.
Gemma and the team at Mortgage Choice kept me well informed from the beginning to settlement. Gemma was able to guide me through the best mortgage options for my situation and explain things easily. Overall, I had a wonderful experience buying my first home!
Mortgage choice were amazing in helping me buy my first home. In such an exciting/nerve-wracking time, Gemma and the team kept me well informed and were always happy to take my questions. A special thanks to Gemma for making the whole process so easy for me which now allows me to write this review in my new home. I spoke with competitors and then did not compare to the standard at Mortgage Choice - Capalaba. Thanks again guys!
Mortgage choice were amazing in helping me buy my first home. In such an excitingnerve-wracking time, Gemma and the team kept me well informed and were always happy to take my questions. A special thanks to Gemma for making the whole process so easy for me which now allows me to write this review in my new home. I spoke with competitors and then did not compare to the standard at Mortgage Choice - Capalaba. Thanks again guys
Gemma and the team at Mortgage Choice kept me well informed from the beginning to settlement. Gemma was able to guide me through the best mortgage options for my situation and explain things easily. Overall, I had a wonderful experience buying my first home
Gemma and the team were amazing, i have used other mortage brokers before and the service Gemma gave was far above anyone else we have used. Between Gavin and herself we were kept up to date all along and we just sat back and left everything in their capable hands. Once again thank you highly recommend.
I would highly recommend this service to my friends and family, which I already have. Elenni has helped me buy and sell my property over the years. She has been professional, very responsive, supportive and provided me with my opions ongoing over the years, so I can make the best choice for my future and overall always provided me exceptional customer service. I feel at ease knowing I am able to contact Elenni and her team to gain knowledge and understanding around my finances and with the property market. I will continue to use this service ongoing in the future as it has always been a positive experience and benefited me greatly.
The Mortgage Choice team helped me sell my townhouse and Purchase a house during COVID. Elenni was pleasant to deal with, and her assistant Sam was helpful when Elenni was unavailable. Have used Mortgage choice a couple of times now and can reccomend them as a mortgage broker if you're looking to buy or sell your property.
Gemma, Gavin and the team at Mortgage Choice worked above and beyond to get our home loan across the line so that we could move in to our dream home on time. They are efficient, professional, friendly and work tirelessly to achieve the best outcome for their clients. I highly recommend them.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
