Average client rating
5/5 From 102 Reviews
We have used Mortgage Choice Richmond on 4 occasions and everytime is just a smooth operation highly recommend
James, Andrew and the team at mortgage Choice were incredibly knowledgeable and helpful
Highly recommend James and Lesley McGuire's services. We are based in Hong Kong and were looking to refinance. They were very responsive and process for refinancing our loans could not have gone any smoother even with complexity of being in HK. They guided us step by step and kept us informed of the timelines.
My Partner and I have just purchased our first home with the great help of James from Mortgage Choice. He was fantastic and knowledgeable through the whole process and was always happy to answer my thousand questions I had for him We appreciate the time he took to walk us through every step of the way. Thankyou so much James , you're a legend.
James was super helpful walked me through all the steps purchasing my new home and answer all my questions
Very highly recommend Lesley, James and Andrew are all absolutely incredible They were so competent, the process of buying my house felt just like any other average day. They guided me through every step making it stress free and easy to understand. Each interaction made it so clear how kind, caring and passionate they are as people and mortgage brokers. You could not find better.
Lesley and team were amazing. They kept us up to date with everything, would make time for us when schedules would clash, explained every step clearly for us and supported us every step of the way. We couldn't thank them enough for their hard work and effort they're put in on our behalf to buy a house - thank you so much
Mortgage Choice have helped me secure and remortgage my home loan for more than a decade. Every time they provide a great service and ensure the loan I secure has the best interest rates and lowest fees.
Deb is absolutely fantastic Being the first time I have purchased a property knowing I had someone as knowledgeable as Deb in my corner was just what I needed. Whenever I was freaking out about something I knew she would be able to reassure me She made sure the process went as smoothly as possible and I couldnt thank her enough for everything she did for us If youre looking for a broker, look no further than Deb and the team
All staff we have dealt with have been kind and helpful and get back to you when they say they will!
Lesley was was our main contact and went above and beyond to find a solution that worked for us and explained everything so we knew what we were signing. Very patient and thorough.
All staff we have dealt with have been kind and helpful and get back to you when they say they will
Lesley was was our main contact and went above and beyond to find a solution that worked for us and explained everything so we knew what we were signing. Very patient and thorough.
I couldn't be more happy with the service I was provided by the very friendly and knowledgeable staff. They were efficient, answered all my questions and continually checked in to make sure we were kept informed about the process and understood each step in the timeline. I would absolutely recommend Andrew Heath and his Mortgage Choice Richmond Team to anyone looking for finance. I will definitely be using them in the future.
I couldn't be more happy with the service I was provided by the very friendly and knowledgeable staff. They were efficient, answered all my questions and continually checked in to make sure we were kept informed about the process and understood each step in the timeline. I would absolutely recommend Andrew Heath and his Mortgage Choice Richmond Team to anyone looking for finance. I will definitely be using them in the future.
Mortgage Choice made the loan process so much easier. Thank you so much for help.
We have been to Mortgage Choice in Richmond twice now and the team have gone above and beyond to find us the best option each time.
Our 2nd loan was a tricky situation and Mortgage Choice Richmond were able to make sure we secured the right loan.
The team have been a pleasure to work with with a very friendly, professional attitude and are very knowledgable.
I cannot recommend Mortgage Choice, Richmond enough.
This is the second time I have used Mortgage Choice Richmond and can not recommend them highly enough. Having dealt with Lesley and James on both occasions of refinancing. their knowledge and professionalism is way ahead of any other lenders I have had a interaction with. They always get back to you with any questions or concerns you may have straight away which puts you at ease. Putting it simply I would not go anywhere else for my financial needs.
PS if I could give you more than five stars I would!
Went to Mortgage choice Richmond and never looked back. Their expertise were second to none and they were so helpful through the entire process. We couldn't recommend them enough!! Will definitely be back to refinance in the future.
Lesley helped us work out what option was best for us with our mortgage, gave us all the options we had moving forward and helped us with our refinancing. She made the steps simple and easy to complete, it was great having someone do all the hard work for us. I could not recommend Lesley & Mortgage Choice Richmond enough and will definitely be using them again.
Extremely happy with the help of Lesley and James in the purchase of our first home. It is always a nervous time, so having such friendly and knowledgeable people guiding us along the way was very reassuring. Very trustworthy and proactive brokers to work with. Thank you
Lesley is a wonderful, helpful and professional Broker. I wouldn't of been able to purchase my home recently without her. I had no idea how to buy a house, lettalone interstate and Lesley made it a breeze. Thank you.
Great company to deal with excellent service knows there products, will use again
Andrew and team handle everything. Highly experienced, well connected within the industry and excellent communication.
Lesley was incredibly helpful and efficient. Her help and guidance was really appreciated. She found the best deal for our situation and really listened to our needs. We recommend her with no hesitation to all our friends and family. Thanks Lesley for the latest 5-star service Sarah Steve
My husband and I recently purchased our first home through Lesley at Mortgage Choice Richmond. It was a straight forward and seemingly easy process, Lesley was a pleasure to deal with throughout the entire process. Thank you Lesley and Mortgage Choice.
Our experience could not have been easier, the whole process was seamless, we dealt with Andrew, Lesley James, and would be happy to recommend them to anyone
We had a fantastic experience with Mortgage Choice. Very helpful and comprehensive for first home buyers like myself, they kept contact with us every step of the way to which gave us peace of mind.
Wouldwill be recommending Mortgage Choice Richmond to everyone in need of a excellent team of brokers.
Andrew, and his Team are true professionals
They handled the whole buying experience from Loan through to settlement with such professionalism and did not miss a beat, They kept me informed through out the whole process. Extra Special thanks to James for Exceptional Customer Service
Dear Mortgage Choice Staff
Attention Andrew,
I just wanted to put together a short reviewl firstly thanking yourself for you expertise in identifying the most appropriate loan along with the ease and familiarity that you project throughout this process.
I also want to bring to you attention that all your staff James, Lesley and Debbie have been of great support throughout this process keeping me advised on the progress and any issues encountered during this process that were quickly rectified.
James has been outstanding in this area, he is personable, professional and considerate in his approach. He is very diligent and gets results and communicates the results where appropriate. Both Debbie and Lesley are of the same calibre.
As you would be aware I have been utilising the services of Mortgage Choice Richmond for a number of years and your staff along with yourself is the main reason I return for my financial needs. It is re-assuring that all your staff are experienced, personable and professional in their manner and they are a credit to the brand Mortgage Choice.
Again thank you for your advice and assistance.
Richard
There is a reason that you are a returning customer. You put your trust into the people that do the hard work for you. And yes you could probably do all the running around, all the phone calls, but who has time to do all that. Andrew and his team at mortgage choice get it done, and keep you up to date with the progress of your business. Thanks again Andrew.
We recently utilized the professional services of Andrew Heath and the team at Mortgage Choice Richmond to refinance and borrow money for our properties. They were highly recommended to us by friends and we would not hesitate to also do so again to anyone else. We have found them to be very professional,friendly and great at communicating with us every step of the way. We were able to trust them thoroughly with our financial affairs and they managed to get us the best possible results at the right time. We will definitely use their services for any future financial decisions we make. Thank you Mortgage Choice Richmond
Andrew is absolutely wonderful You tell him what you need and the job gets done, no mess no fuss, with the best outcome. And he has a great team We have had the pleasure of dealing with James in the refinance of our home loan so we can get some renovations done. He has been instrumental in the smooth running of this process. There is nothing too big or too small that he can't do and he is a credit to the business. We can't thank the Mortgage Choice team enough and have recommended them to many of our family and friends.
The people at Mortgage Choice Richmond do more than just help you organize your finances. There's a personal touch to all they do, understanding the core of what you need to achieve and what your goals are but remaining in contact and staying supportive. We all can lose our way and these guys really know how to keep you on track and keep it real. I can't recommend them enough
Very helpful, Awesome staff that will answer any questions or worries that you may have
Guided every step of the way and would highly recommend
Thank you Andrew and team, they have been my first choice in seeking home finance for about 15 years....and another seamless loan application this time.
Andrew and his team were professional and patient. Very grateful for all they did for me. Will use them again.
Andrew was lovely and very helpful especially when we knew very little about buying our first home! He guided us through the whole process and we ended with a great result!
I have been doing business with Andrew for quite a few years now and he has always been helpful to us and our children
Andrew and the Team were great. The process was simple and took minimal time. Everything was clear from the start and the follow up was great.
The crew at Richmond are awesome, would highly recommend Andrew and his team! Super job!
More than helpful with advice as we shifted from building loan applications to purchase loan applications. Secured fantastic market rates on fixed as well. When first discussing loan with bank the customer service rep actually said the broker deserves a bottle of champagne for those rates...
Lesley was amazing and thank you so much for all your help. She went above and beyond for me in what was a bad situation. I would recommend her to anyone looking for great service.
Staff are awesome, helped us all the way through, pleasure to deal with.
Very easy process to refinance with Andrew. Always explained things and have us plenty of options. We will by using him in the future.
We have used Andrew and his team three times and highly recommend them. A job well done.
Great advice. Extremely helpful. Easy to talk to.
Andrew was wonderful through the whole process with me. He made it all very easy for me.
Have used Andrew before and got straight to the business end of the arrangement. Andrew and his team was there to help and I referred my son to him for his loan as well.
Andrew is absolutely wonderful! You tell him what you need and the job gets done, no mess no fuss, with the best outcome. And he has a great team! We have had the pleasure of dealing with James in the refinance of our home loan so we can get some renovations done. He has been instrumental in the smooth running of this process. There is nothing too big or too small that he can't do and he is a credit to the business. We can't thank the Mortgage Choice team enough and have recommended them to many of our family and friends.
Best company to deal with, so helpful, takes the stress away from having to do it yourself
Amazing service from entire office
Great friendly service
Excellent Service, we will keep coming back and recommend you to everyone!
Fantastic Experience, Andrew made choosing a house and land loan simple and tailored to our needs.
I work nightshift. So dealing with banks etc can sometimes be difficult. Andrew and his team do all the paperwork, then I just have to call into their office to sign the contracts.
We are extremely happy with the team at Richmond Mortgage Choice. Always available for the multitude of questions, thank you very much.
I have used Mortgage Choice in Richmond several times and everytime they have been excellent. Always friendly and helpful.
Andrew is always easy to deal with and goes out of his way to assist in what ever product you need and is willing to get you on the best product for your needs.
Fabulous service and communications! In our situation, our broker and staff even gave a little more by supporting us in our fundraising efforts towards Matt's amputation which we are so very, very grateful.... it meant alot to us. You're not just a name with a number at MC Richmond, there are always ongoing messages and communication to make sure everything is going OK. Thank you Andrew, Lesley and team!
Andrew Heath Mortgage Choice Richmond was amazing, refinancing changed our life, can not recommended him highly enough, fantastic service
Andrew is very professional and very prompt with any enquiries i have. I will always recommend Mortgage Choice Richmond to anyone needing financial help, every thing was effortless on my behalf. All the hard work done for me.
Fantastic communication and customer service, very friendly bunch. As soon as I located my property everything seemed to happen at once and all of a sudden I was taking my picture next to a SOLD sign. Wonderful experience!
Very Happy. You did what others couldn't within a very limited timeframe.
We have recommended you to our family and friends as we are so happy with your outstanding service. Andrew and the girls were so helpful, it made things so much easier for us, very hassle free.
I was a bit nervous about getting my first home loan but everything has turned out fine and I'm glad I have taken this step!
You took the time to research loans and properties with us, making us feel at ease and that our needs were a priority.
I thought this loan would have been much harder to get given Jay's business. Now we are paing a lower rate we might get somewhere! Thank you.
Everything was quick, easy and simple. Very efficient turn arounds. Working in the Finance Industry myself I always have high expectations - my expectations of service were exceeded!
I was very happy with my service. I was dealing with an incompetent couple prior and was recommended by my solicitor to try Mortgage Choice, I couldn't be happier!
Andrew all your team were great. We are going to look at an investment property in the new year and it will be your team we will come back to.
We thought we were too old to get a first home loan but you made it possible
Very professional and knowledgable - will use you again
A friend referred my youngest sister who then suggested my nephew and sister apply. They were both extremely happy and referred me. I could not have been happier with the service - totally professional and very approachable. Almost the whole family has been now!
Very helpful, a pleasure to deal with and great service, would definately use again
I cannot fault the service and advice I received from you and your staff. I would definately recommend you to others.
I was very frustrated trying to deal with the banks and you made everything so much easier. I was very happy with the service
Excellent Service - helped every step of the way and was very available
Second time I have used Andrew and the ladies at Mortgage Choice and they are always more than helpful, professional and efficient. I will always use them :)
Straight forward, truthful, very prompt even with all the changes from real estate agents and owners
Wonderful service, even though we caused a couple of hick-ups along the way. Nothing was too much trouble. You certainly obtained the best interest rate for us - Thank you so much!
The service was exceptional, from the whole team, even after the loan had settled.
The staff at Mortgage Choice in Richmond were amazing, they gave me the confidence to take out my first laon and I'll be going back when I'm ready for my next. Amily Alford Feb 2013 Windsor Area
We would highly recommend Mortgage Choice Richmond. The whole experience exceeded our expectations. The entire staff team were efficient and obliging.
Andrew and his team were very professional nothing was too hard for them. Thank you for all your hard work.
Andrew and the team at Mortgage Choice looked after everything and guided us to what would best suit our personal situation.
As first time home buyers it could have been stressful and confusing but they made it so easy and they were always available to explain and guide us through.
Would definitely recommend these professionals.
Thank you Mortgage Choice
5 Years ago we had a dream of buying our first home. Andrew Heath and his fantastic team at Mortgage Choice in Richmond , NSW helped our dream become a reality. They were helpful throughout, setting out possible options with no question unanswered. They made sure we had secured the most beneficial deal that we understood the whole process from start to finish. There was no question about asking for Andrew and his teams help again as we took another leap of faith and bought a second home We can highly recommend this professional, honest, approachable and above all friendly team
We wish to thank everyone at Mortgage Choice, Richmond NSW for their expertise, advice and assistance in organising the refinancing of one property which enabled us to purchase our retirement home. In all repects, the team were knowledgeable, courteous and very helpful when answering our questions. The purchase became very easy to organise, with their guidance and recommendations as to how to proceed. It has been a far less daunting experience that we expected.
I always expected buying our first house would be confusing and difficult, however with the amazingly helpful service we received at Mortgage Choice Richmond, it was an extremely easy, pleasant and stress free experience.
I would recommend them to everyone and we will definitely be coming back
Thank you so much for the fantastic service
My partner and I have just refinanced with Mortgage Choice at Richmond after purchasing our land 3 years ago. I've known Andrew Heath for over 10 years and have always used him as my mortgage broker. Andrew and his team make what would usually be stressful and confusing, a breeze They do all the work for you and get the best possible outcome every time. I personally would never bother dealing with banks or any other mortgage company and can not speak more highly of Andrew and his team. I always pass on their details to anyone I speak to that are venturing down the mortgage path. Thank you again for all your help, will definitely be back when we are due to review our loan.
Melissa and Robbie
We recently procured a new home loan with Morgage Choice in Richmond. Andrew and the team were excellent to deal with, provided exceptional advice and a great result. Thanks Andrew and the team.
Have dealt with Andrew, Lesley and staff for many years. Great people to deal with, always friendly and helpful in any way.
Andrew Heath and his team at Mortgage Choice in Richmond were fantastic with the assistance they gave myself and my wife while we were purchasing our first home. Andrew and his team were always available to answer any of our questions and this made the whole process of buying a home so easy.
We will definitely use them in the future if we are looking at buying another house.
Our experiences with Andrew Heath and his team have always been stress free and very positive.Their efficiency and diligence made the whole transition very smooth and relaxed.
Andrew has always been very helpful and friendly and explains all aspects of the process. We highly recommend them.
Thank you Andrew and Tracey Heath and the staff of Mortgage Choice Richmond for the help, advice and dedication you have shown to my wife and myself over the last couple of property purchases. Your work is not only professional but also friendly.
Andrew gave us well researched advice and found us the best products available in the market.
Andrew, it is with great confidence that I have recommended your service to family and friends and I look forward to doing business with you and your team again in the future.
Andrew Heath and the team at Mortgage Choice, Richmond made buying our first home so easy. Andrew went out of his way to ensure we were well looked after, even seeing us at very short notice outside of ordinary business hours when we found the property we wanted to buy. I have recommended the team to friends and family and will continue to do so as we are extremely happy with the service they provided. Would use them over and over again We couldnt have asked for more. Thank you
Thanks to Andrew, Leslie and the Mortgage Choice Team, we have been able to grow our property portfolio exponentially over the last few years, and we can't thank them enough. They go above and beyond what you would expect from your average mortgage broker, being able to see us out of business hours and helping us find the best loan structures for our situation. We have recommended Mortgage Choice Richmond to many of our friends and family, and wouldn't hesitate recommending them to everyone we know.
Andrew and his team take all the stress out of having a mortgage. They are up-to-date, knowledgeable and professional, and give clear and precise information so you can make informed decisions. I recommend Andrew Heath to my friends and colleagues who are trying to negotiate the mortgage market. Amazing customer service
Andrew and the whole team at Mortgage Choice have always provided us with a fantastic service. They are professional and knowledgeable and always return phone calls promptly. The friendly and reliable service provided is so nice when making big financial decisions.
I have no hesitation in recommending them to family and friends and have done so on numerous occasions.
Thankyou for a great service and you will be seeing us again in the future
Mortgage Choice at Richmond have made buying our first home that little bit easier. Andrew took the time to explain things to me and has been able to answer every question I have asked.I was recommended to Andrew from both of my sisters and have recommend the team to everyone I talk to. It is fantastic to be able to support a local business and get fantastic customer service in return Keep doing what you are doing
Mortgage Choice Richmond was extremely professional and helpful at all times. They were available to answer any of my questions and made the refinancing decision process very easy and straight forward. They found me a loan that suited me as an individual. I would recommend them to anyone who wanted to have obtaining a home loan or refinancing made easy.
Our experience with Mortgage choice was great. They answered all our questions promptly and provided us with extra information when necessary. The reception staff were a credit as messages were delivered quickly and constantly knew the answers and procedure themselves.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
