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Adam Kay

Reviews

Average client rating
5/5 From 163 Reviews

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Adam
01 November 2022  

 

Adam Kay is the best

Kevin
27 October 2022  

 

Adam was thorough and easy to deal with. All our enquiries were dealt with superbly and he made the entire process stress free. Thanks Adam.

John
17 October 2022  

 

Jacqueline
27 September 2022  

 

Adam was absolutely fantastic at what was a stressful time. He kept me up to date and worked tirelessly to get a result and I would highly recommend him to everyone. Thanks Adam for your guidance and patience it was very much appreciated.

Natalie
24 August 2022  

 

Brendan
22 August 2022  

 

Been dealing with Adam for years and wouldn't use anyone else, always feel he's doing his best to achieve the best outcome for us

Daniel
15 August 2022  

 

The process of moving banks was a lot slower than I had hoped for as the amount agreed wasn't reached in time for initial settlement. 1.5 weeks after settlement I am still sorting release of my parents property (security) and paying a fee for that, which is also not ideal as I thought everything was finalised and paid for upon settlement. I believe that to be down to ANZ and nothing that Smartline did. To improve the experience, if settlement could happen on the expected initial date instead of postponed twice, that would be the ideal scenario but, some things are out of the Smartlines hands, as a lot of the proicess lies with the Banks themselves. Adam was very good, easy to contact and friendly as always.

Joseph
27 July 2022  

 

Adam, was great, well organised and very insightful to our loan needs. Thank you for your service

Adam
24 July 2022  

 

Great service, as always. Thanks Adam.

Thomas
20 June 2022  

 

Very helpful as always - have referred my brother on who Adam has now helped and made a considerable saving.

Jarrad
07 June 2022  

 

So Adam helped us refinance our home, he was very professional and knew what he was talking about. He was readily available to answer any questions we had and was quick to respond to emails and issue any paperwork to the bank. Adam made for a very smooth loan transition and made it easy.

Matthew
23 May 2022  

 

So Adam helped us refinance our home, he was very professional and knew what he was talking about. He was readily available to answer any questions we had and was quick to respond to emails and issue any paperwork to the bank. Adam made for a very smooth loan transition and made it easy.

Matthew
23 May 2022  

 

As first home buyer we had not enough information and it was confusing until we found Adam. He shared an important source of knowledge and support
with us. We are very happy for the service you provided.Thank you so much Adam.

Nurmat
14 May 2022  

 

Best Mortgage broker around, great service & communication

James
21 April 2022  

 

Best Mortgage broker around, great service & communication

James
21 April 2022  

 

I have used Adam Kay several times over the years and referred him to anybody that has ever asked without hesitation. I thought customer service was a thing of the past until Adam helped us for the first time.

Denym
20 April 2022  

 

I have used Adam Kay several times over the years and referred him to anybody that has ever asked without hesitation. I thought customer service was a thing of the past until Adam helped us for the first time.

Denym
20 April 2022  

 

Adam is gorgeous. Made my home buying experience so easy. I’ll definitely recommend him to anyone, hands down.

Udeshika
14 April 2022  

 

Adam was great to deal with. We have already passed on his details to a number of people. We would 100% recommend using Adam as your broker, we felt like we didn’t really have to do anything at all!

Kyle
02 March 2022  

 

Adam has been exceptional with his support and communication. I have regularly recommended him to friends and family without hesitation. Thank you as always Adam for you continued support.

Michelle
25 February 2022  

 

Adam has been exceptional with his support and communication. I have regularly recommended him to friends and family without hesitation. Thank you as always Adam for you continued support.

Michelle
25 February 2022  

 

Adam's service is top class. Always a pleasure to deal with him. Already recomended him to friends.

Thanks Adam

Johannes
15 February 2022  

 

Adam's service is top class. Always a pleasure to deal with him. Already recomended him to friends.

Thanks Adam

Johannes
15 February 2022  

 

Adam is a legend have used him before smart line needs to pay him more he really earns his money's.

Jason
09 February 2022  

 

Adam is a legend have used him before smart line needs to pay him more he really earns his money's.

Jason
09 February 2022  

 

We have used Adam Kay to purchase three properties now and his service has been excellent every time. He's always happy to take queries about our loans and the general market and actions our requests in a timely and friendly manner. We will continue to use Adam and keep referring him to our friends and family!

Roy
07 February 2022  

 

Adam was amazing to deal with yet again. We have used him in the past and would not ever hesitate to use his services and or recommend him onto others

Simon
19 December 2021  

 

Adam was amazing to deal with yet again. We have used him in the past and would not ever hesitate to use his services and or recommend him onto others

Simon
19 December 2021  

 

Very helpful. Evening was done write and quick

Ahmed
24 October 2021  

 

Adam was very professional and reassuring with all the questions I had, he kept us up to date and got our loan approved very quickly.
Excellent service, highly recommend.
Thanks Adam!
Victoria & Alexander Buchanan

Victoria
05 October 2021  

 

Stephen
02 October 2021  

 

Adam was nothing short of exceptional! We were presented a range of options from a range of banks and when it was time to make a decision, he guided us through the options that best suited our current lifestyle. All questions and concerns were addressed without delay so we were 100% confident going into settlement. Cannot speak highly enough of your service Adam!

Christopher
10 September 2021  

 

Adam was very helpful and kept us up to date with what was going on the whole time. We really appreciate the hard work he put into our loan.

Khale
09 August 2021  

 

Great service!!

Michael
27 July 2021  

 

Adam couldn’t of done anymore to help us was always happy to talk us through everything. 100% would and have already recommended him to family and friends

Wade
19 July 2021  

 

Brendon
04 June 2021  

 

Adam has been a legend, he has been so helpful and we wouldn't have bothered refinancing if we didn't have him to make the process easy. Thanks so much

Michael
29 May 2021  

 

Adam has been a legend, he has been so helpful and we wouldn't have bothered refinancing if we didn't have him to make the process easy. Thanks so much

Michael
29 May 2021  

 

Always approachable and helping

Tanveer
07 May 2021  

 

Adam was always ready to take a call or reply to any query I had. His professionalism and attitude toward myself and my family was above and beyond. Terrific all round service, highly recommend.

Keiran
15 April 2021  

 

Adam was incredibly helpful and made the process so easy. I cannot recommend him enough and will definatley be using him when I buy another property.

Jenny
10 April 2021  

 

Adam was fantastic. We have been using him for several years and would recommend him to our family and friends. Thanks for the great service !

Joshua
07 April 2021  

 

Duncan
07 March 2021  

 

Metodija
23 February 2021  

 

Matthew
18 February 2021  

 

Adam was recommended to us as mortgage broker for new (transportable) house loan, from the first phone contact till the final document signing he was more than helpful and kept us informed as loan application progressed. Highly recommend Adam Kay.

Brenden
22 January 2021  

 

Adam
04 January 2021  

 

Craig
28 December 2020  

 

Rebecca
15 December 2020  

 

Theo-Theothoros
15 October 2020  

 

Adam was brilliant throughout. Couldn't recommend enough!

David
12 October 2020  

 

Adam went above an beyond for me, I was new to this whole process and he made it ever so simple for me. I constantly asked questions and sent emails, nothing was too much or too hard for him. Very very good service. Thanks mate!

Bradley
23 September 2020  

 

Breahna
22 September 2020  

 

Buying a property is a tough decision and a very daunting one. Adam made that all so easy. He communication and friendliness is spot on and never pushes you for anything. I would highly recommend him if you need advise.

Gopal
26 August 2020  

 

Adam Kay is highly knowledgeable and helped us in each and every step of of the way.

Rama
13 August 2020  

 

Adam kay is great to deal with and makes the loan process smooth and stress free. Adam is always available to help and had a varst knowledge of finance. Warren N

Warren
29 July 2020  

 

Adam is excellent. His customer service impeccable. Adam kept me informed throughout, understood my needs and was very encouraging and supportive. I have used his services several times now and remain very impressed regarding hos professionalism

Jean
12 May 2020  

 

We have used Adam Kay several times and he gives me faith that customer service still exists - particularly in the finance sector. Adam was referred to me and I suggest people use him wherever the conversation arises because he is a total pro.

Denym
21 March 2020  

 

Adam has always gone above and beyond to assist me. He has always ensured that I understand every aspect and is always available to discuss options. I appreciate his ongoing support and would recommend him to anyone without hesitation.

Michelle
21 December 2019  

 

Reece
11 December 2019  

 

Rozlyn
03 December 2019  

 

Adam! you great. Really happy with the service. Highly recommended.

Tanveer
03 December 2019  

 

the experience was really good with Adam. Any queries, questions or information needed he was there to answer them for me as a new buyer. helped me learn about mortgage.
Would definitely recommend him to my friends/family or even anyone in the future.
thank you

Kelly
27 November 2019  

 

Adam was both personable and helpful from the very first meeting, with great advice and communication. The loan application was virtually seamless and we commend Adam highly for his professionalism.

Julian
25 November 2019  

 

Our experience was great from start to finish he was very informative and helpful whenever we needed guidance. With it being our first time buying a house we had a lot of questions.

Kenneth
16 October 2019  

 

Louise
05 October 2019  

 

Kate
01 October 2019  

 

We have nothing but positive things to say about Adam.
From the first phone call to his congratulating us on the mortgage and purchase of our family home he could not have handled the process better.
Adam was flexible in regards to meeting us once our children were asleep. Adam was organised and ensured that the process was relatively quick. Adam answered all of our questions and alleviated any concerns we had. Adam also followed up the progress of the application with the bank and contacted us with any news during the process.
We would happily recommend Adam to our nearest and dearest and thank him so much for helping us with our loan.
Andy and Sayward.

Andrew
16 September 2019  

 

Adam was great to deal with all the way through and was always available to give advice or point us in the right direction.

Richard
05 July 2019  

 

Adam does what many don't, he delivers on what says he can do

Darryl
05 June 2019  

 

Adam was great and helped guide me through the entire process from start to finish, will be recommending his services to family and friends for sure. The ongoing reviews are also a great service and I look forward to working with Adam again to ensure I continue to get the best loan deals available.

Joseph
27 May 2019  

 

Adam, was great thanks very much. He helped get us the actual loan we were after, advised us to wait a little and we got a better loan rate. He kept us up to date throughout the process. This was the first time I have ever used a broker, usually handling all the bank dealings myself, and we will definitely be utilising his services again. Thank you.

David
08 May 2019  

 

Adam has been my go to man for my financial needs: professional, honest and always comes through with my requirements.
Couldn’t recommend his services highly enough!

Duncan
19 April 2019  

 

Mirella
09 March 2019  

 

I felt that Adam was so helpful and always there if we need to ask questions. He made the loan process so easy and i would go through him again.

Luke
23 January 2019  

 

As far customer service goes Adam was extremely professional and friendly; he made the whole experience seemless for myself and my son Luke. Adam matched our needs and financial situations to the best product and communicated frequently to ensure we were kept up to date with the process. I know for a fat also that the real estate agent couldn't praise him enough and had never had such a smooth hassle free dealing deal. I will definitely be using Adam in the future. Regards Sue Hawke

Suzanne
23 January 2019  

 

Helen
14 November 2018  

 

My wife and I were very happy with the service we received from Adam. He was always punctual when meeting with us and fitted into our schedule. Without having to change Banks, Adam was able to update our existing accounts and in doing so was able to get us a great interest rate on our new loan as well as a better rate on our existing loans.

Stuart
30 October 2018  

 

Adam
30 October 2018  

 

Mark
06 October 2018  

 

Michael
27 September 2018  

 

Jack
19 July 2018  

 

Adam Kay was spectacular in his role as our advisor. I highly recommend his services to anyone looking for a financial broker.

Jasper
20 June 2018  

 

Jake
11 April 2018  

 

Michelle
12 March 2018  

 

Rama
11 January 2018  

 

Adam has always gone the extra mile to be helpful, timely and efficient

Mark
08 October 2017  

 

Ailsa
20 September 2017  

 

Darren
09 July 2017  

 

Adam got to know us really well which helped to chose the best outcome in terms of buying approach of our new home.
Cannot be happier than what services I received from him. He made sure I always felt like the one and only client of his, always responsive, comforting in times when financial decision was crucial. He is very knowledgeable in his area, no questions you could not ask.

I already recommended him to other prospective buyers!

Agnes
12 May 2017  

 

Helpful, easy, friendly and quick. Saved me $600 a month so I\'m happy. Cheers!

Dylan
11 May 2017  

 

The service we have received from Adam is of a very high standard. I have referred him to members of my family, friends and work colleagues with positive results every time. I am positive that I will call on Adam for all and any finance needed.

Regards
Val de Souza

Valentino
10 May 2017  

 

Adam was extremely helpful and patient with our complex circumstances. We were very lucky to have had Adam\'s assistance with all the finances and we would have no hesitation recommending him to anyone.


05 May 2017  

 

Adam made it so easy and stress free .

Jake
04 May 2017  

 

Kelly
07 April 2017  

 

I had such a good experience with Adam! He answered my millions of questions, picked up on when I was pretending I knew that he was talking about but really did and explained it anyway. He made me feel very comfortable and definitely knew what was what in the industry. I would and already have recommended him to friends and family. Thanks so much Adam.

Lauren
14 March 2017  

 

This is the third time I have used Adam as my broker. I work away so my time in Perth is short, and Adam goes above and beyond to help me with financing my property. I hear alot of story\'s at work about poor service from mortgage brokers. I am 100 % confident recommending Adam to anyone in need of mortgage advice.

Justin
26 February 2017  

 

As first home buyers, we were a little nervous about what direction to take with our first mortgage broker. Adam Kay was brilliant , he was patient and explained everything in terms we understood. After choosing Smartline, Adam kept us informed and touched base regularly to make sure we were ok.

Since then, we have used Adam for three additional loans and refinancing.
Thanks guys

Justin
02 November 2016  

 

we found adam to be of great help. he was polite, on time and was more than happy to explain
what was happening.

Geoffrey
12 September 2016  

 

Adam went out of his way to help us out and suit our busy lives. We believe his advice was of top quality and we were extremely impressed with the speed in which he was able to make the applications and receive the approvals.

Will definitely recommend Adam to others and in fact have already recommend him to some work colleagues.

Damien
04 August 2016  

 

I cannot speak highly enough of the great service I continue to receive from Adam.
He has been looking after me since I bought my very first property 4 years ago.
Not only is he highly skilled and knowledgeable in what he does, he is easy going and extremely patient and makes this whole mortgage/finance topic less painful and (actually) fun.
Truth be told, my brain flat-lines when it comes to anything relating to ‘mortgage/finance talk’,
so it’s comforting to know there is someone there who can make sense of it for me and who is there looking out for my best interests.

Monique
02 August 2016  

 

Adam went out of his way to meet with us at various stages of our refinancing so that we could ask questions in person as well as get the forms turned around in a timely fashion

Simon
22 June 2016  

 

Kim
17 June 2016  

 

Adam Kay at smart line is a legend great service I have and will recommend his service to anyone and everyone thanks very much.

Jason
25 May 2016  

 

Axel
11 May 2016  

 

Sheridan
09 May 2016  

 

Rama
01 May 2016  

 

Adam has been great since we have meet always goes out of his way to find the right loan and gets it sorted quickly

Aaron
18 March 2016  

 

Thank you Adam Kay for going above an beyond! You put my mind at ease may times during the application process. Especially for a first buyer you took a lot of the stress out and helped to make things clear and easy!!

Gabriella
16 March 2016  

 

I would like to thank Adam Kay for providing me with some of the best customer service I have experienced since living in Perth these last 3 years. Adam was friendly, professional and fantastic. He was the easiest part of my first ever home purchase in Australia. I\'ve already recommended him to others.
Thank you so much Adam.

Louise
27 February 2016  

 

Adam made the whole process so easy and simple. I am not sure if we would have done it if it wasn\'t for Adam, and i am very glad we did.

Timothy
08 February 2016  

 

Adam was very helpful, understanding and knowledgeable. He promptly followed up on necessary occasion and made, what as a highly stressful situation, manageable. Thank you and I have recommended Adam to others.

Valentina
04 February 2016  

 

Joshua
05 January 2016  

 

Adriana
30 December 2015  

 

Adam was THE BEST! Made it so easy and helped us every step of the way, as we really had no idea being our first home. We had seen a broker before hand who made it seem \"too hard\" for our situation, Adam made it easy and got it done :)

Couldn\'t be happier and would 100% recommend to anyone else.

Thanks again

Michael
20 September 2015  

 

We had Adam as our broker, he did an awesome job and i would have no problems recommending him to anyone. he contacted us regularly and kept us updated as to where our progress was and made us feel at ease. thank you Adam for your help!

Aaron
17 September 2015  

 

Both my wife and I were delighted with the service which was provided to us by Adam. He made the process as stress free as possible and was contactable at all times. We will most definitely be recommending Adam to our friends and will continue to use Adam in the future.

John
25 August 2015  

 

Adam was proactive in all areas of the process. He was helpful and professional and kept us informed at all times. He even dropped some docs into us rather than posting to speed up the process. Our settlement agent also complimented him by saying he worked very hard.

William
24 July 2015  

 

Neil
11 July 2015  

 

Thomas
03 July 2015  

 

Friendly, professional service and easy to contact. Would definitely recommend.

Greg
12 June 2015  

 

Graham
09 June 2015  

 

Michael
26 May 2015  

 

Adam always kept me up to date with what paperwork was required and chasing up the banks to make sure settlement went through on time. Very good communication.

Mark
19 April 2015  

 

I was really nervous about buying my first home, but Adam explained everything so well and was always keeping me updated and answering my questions, I became a home owner before I knew it! I couldn't of done it without his support, advice and recommendations. Thank you :)

Emma
17 April 2015  

 

This is the second time we have used Adam to assist us with our home loan (once to re-finance and secondly to purchase a new home) and we have been more than happy with his professionalism, keeping us up-to-date on all progress and always responding to communication promptly. We would (and have) definitely recommend Adam to friends and family.

Joshua
04 February 2015  

 

Rama
23 November 2014  

 

Roy
04 November 2014  

 

Adam was very efficient and always available for any questions. If busy, he always replied promptly and with good advice. Settlement group were friendly but needed prompting in a couple of instances, saying that, I believe they gave me quite a reasonable rate for their work. it was just a little unnerving for a first time home buyer to work with them as they weren't always clear on what I needed to give them to get the job done.

Jonathan
17 October 2014  

 

Adam was very accommodating with meeting times and also taking the time to explain documents to me. He told me an estimate amount I could borrow in our first meeting and I found something that very weekend that was within my amount and now I have my dream house! I was very happy with the service and I will certainly recommend Adam to family and friends looking for a mortgage adviser.

Karen
13 October 2014  

 

We really appreciated having Adam Kay as our mortgage broker. Not only was he incredibly easy to get in contact with, he was super efficient, knowledgeable and kept us in the loop throught the entire process. He blew our expectations after some previously average dealings with banks. I would have no hesitation in recommending him.

Christopher
30 September 2014  

 

Great service, Adam was very knowledgeable, followed through with every step of the process and was quick to help out where needed.

Mark
25 August 2014  

 

Stuart
13 August 2014  

 

Beat
11 July 2014  

 

Great help throughout the whole process. Very informative, which made for a hassle free purchase.

Jonathan
18 June 2014  

 

Adam Kay was fantastic in advising me and answering my numerous phone calls. He was always polite and his knowledge helped us get the deal we wanted and in very good time. I would, and have, recommend Adam to anyone and we can't thank him enough for his help in securing our dream home.

Benjamin
24 May 2014  

 

Dealing with Adam kay at Smartline was seamless. Not only did he do all the leg work he also kept me informed at every stage of the loan process. Adam recommended other people and services associated with purchasing a property that were also very helpful and professional. I would highly recommend Smartline.

Sarah
20 May 2014  

 

Roy
16 May 2014  

 

I've meant to write to Smartline for the past six months re the service provided by Adam Kay when I purchased my first home six months ago ... but settling into the new life has kept me preoccupied. Adam did a great job keeping me up-to-date and providing information without treating me like an idiot. Very, very importantly, on all occasions he listened quietly while I explained my situation and concerns or asked questions, smart or silly, and provided answers that proved he'd actually been listening and thinking about what I had to say. Adam deserves either a pay rise or a senior executive position in your management. Because of him I do say good things about mortgage brokers and about Smartline, and it's people like him who'll keep luring more clients to your door. Please pass on my regards to Adam and thank him again ... I actually look forward to hearing from him when it's time to reappraise my mortgage structure.

Christopher
16 May 2014  

 

Adam rocks!! Fantastic service and communication.

Suzanne
17 April 2014  

 

Adam was very professional and at the same time made us feel like he was working for our best interest and put us at ease from the start. Constant updates was much appreciated and he took the stress out of the whole process.

Alister
07 March 2014  

 

very happy with the service and I have recommended Adm to my freinds, who have are about to settle on a new house. And I will use Smartline/ Adam again, thank you.

Valentina
24 February 2014  

 

Adam met us at home and also met my accountant which reduced the workload from my viewpoint

Cyrus
28 December 2013  

 

Adam made the whole mortgage process a breeze. Adam was very proactive in organising our mortgage and provided plenty of feedback along the way as the application progressed. I have recommended him to several friends so they can get a better deal on their mortgages without the added stress of doing it all themselves.

Richard
10 December 2013  

 

I had absolutely no idea what I was doing going into this, Adam helped organise both my loan as well as the addition to my parent's loan to help secure mine. Along the way I never even had to call to find out information because Adam always kept me up to date on everything

Daria
11 November 2013  

 

Adam was extremely helpful, very professional and made our experience very enjoyable. I would certainly recommend him to any of my friends and family and will definitely be using his service again!! Thanks

David
27 September 2013  

 

Vegard
05 September 2013  

 

The service was great. Adam kept chasing up with the bank to find out about the progress of things before I could even ask what the progress was. Always kept me informed.

Nicolette
03 September 2013  

 

Adam Kay from Smartline provided a great service. From the first enquiry to presenting the figures all the way through to settlement the process was easy and efficient. Have recommended Smartline and Adam to my friends who are currently in the market for property. Martin Justat

Marcin
28 August 2013  

 

 

Daniel
02 July 2013  

 

Adam was great. Very knowkedgeable about range of syitable loans and self assured in delivering us the most suitable product. Always kept us up to date and always available to answer and explain queries. Made buying a home easy. Cant speak highly enough of adam and the experience we had.

Daniel
02 July 2013  

 

Adam was very helpful and friendly throughout the whole process

Simon
18 June 2013  

 

I didn't know much about buying a house as it was my first home but Adam made the process really easy and was a huge help. Would not hesitate to recommend him to others.

Jodie
15 June 2013  

 

I received excellent service from Adam and have already highly recommended him to a number of friends.

Jennine
06 May 2013  

 

Out of all parties concerned (settlement agent, real-estate, Mortgage broker) Adam kept me informed with all the details, and what stage he was with the mortgage. Very easy dealing with Adam. Hopefully will be back soon for the second mortgage. Thanks Adam.

Matthew
25 April 2013  

 

Adam always makes himself available, a pleasure to deal with

Dino
14 March 2013  

 

Marcin
26 October 2012  

 

As a newcomer to the Australian housing market the transition was one I feared but with Adam's professionalism and personality it was a great weight off my shoulders. Fantastic service!

James
04 October 2012  

 

Being a first time home buyer, the amount of information and opinions out there on this topic was a complete head-spin. I was recommended to speak to Adam at The Mortgage Gallery from a work colleague. Adam put the all the myths to rest and helped simplify the whole process. He was always there to answer any questions I had, whether it be via email or phone and helped calm my nerves from beginning to end. Without a doubt, I would most definitely recommend Adam to others that are also stepping on to the property market. Thanks a million Adam. We did it!

Monique
13 September 2012  

 

Adam
03 September 2012  

 

Have allready recomended Adam to family and friends.

Thomas
24 August 2012  

 

They buyers don't have worry anything about getting home laon approved if Mortgage Gallery people are working for them.

Deepak
23 August 2012  

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