Reviews
Average client rating
5/5 From 56 Reviews
I would like to express my heartfelt appreciation for the exceptional service provided by our mortgage broker, Aaron Chen. From the very beginning, Aaron has demonstrated the highest level of professionalism, thoroughly understanding our specific requirements, including budget, loan amount, and our investment property needs. His expert advice was pivotal in securing the right loan for our land, and we couldnt have achieved this without him.
Aarons attention to detail is remarkable, and he was always available and flexible, no matter the time or circumstance. He consistently went above and beyond to ensure that every aspect of the process was seamless for us. I highly recommend Aaron to anyone in need of a mortgage broker who truly cares about his clients and delivers outstanding results.
Aaron was fantastic to work with You can tell he's very experienced because it was such an easy process. Highly recommend and will definitely refer to him for future loans
Loved working with Aaron. I had a limited budget and went over scenarios with him several times. He was very patient, always gave great advice and tips to increase serviceability and kept in touch over the months to get me over the line.
Aaron Chen is a FANTASTIC mortgage broker He not only found the cheapest home loan rate in the country for me with a reputable bank but even when that bank had increased their home loan rate while my application was still being assessed Aaron had the insight, communication skills, and overall banking and mortgage broking experience to regain the original home loan rate for me. Aaron even managed to obtain a cash back offer for me that the bank was about to discontinue. He is always up to date with the latest mortgage and banking information, which he emails to all of his clients. Aaron Chen is licensed to do home loans in any state in Australia and is happy to meet with prospective clients in-person, video chat, phone call, email or text. Easy to get along with and has his clients best interests at heart, you can't go wrong with Aaron Chen.
Aaron helped my partner and I with the purchase of our first property and we were so happy with the service he provided. He was excellent to deal with, very efficient and explained things really clearly. Wouldn't hesitate in recommending him to anyone. Thanks Aaron
Aaron was of great help during the entire process. He made every effort to ensure that I understood all the intricacies and details of each stage. Consistently was on top of things and gave me updates to ensure that I knew where things were and when I needed to action something. Made everything extremely easy and would not to hesitate to recommend to others.
I had a fantastic experience with Aaron. He responded quickly and paid close attention to detail. Aaron was extremely patient with my questions and offered helpful suggestions as I'm a first-time home buyer. I highly recommend Aaron if you need expert help with your mortgage.
I engaged Aaron via Mortgage Choice for a residential home loan. The first time round we didnt get to sign the home loan documents because we couldnt find the right property. We had to complete the home loan documentation again and even though it was a long journey Aaron was always helpful, super fast and considered in his approach. We have now purchased the property with Aarons help and I wouldnt hesitate to recommend him or engage his services on the next purchase.
Aaron was incredibly professional throughout the entire process and always responded promptly to our queries. Aaron kept us well informed at every step and went above and beyond to help us refinance our two loans. Thanks to his diligence and expertise, we managed to save 650 per month on our home loan repayments. Aaron meticulously researched and found the best product tailored to our needs. If you're looking for a mortgage broker who truly cares about your financial well-being, Aaron is the one to go to
Highly recommended. Patient, thorough, great communication. Worked though many options with us. Very happy
Aaron provided exceptional support throughout the buying process.
Aaron's experience and communication allowed us to confidently go through the each of the steps to buy a property. .
Aaron is highly recommended. He was very patient in explaining the overall process, answering our questions and provided prompt responses even during off business hours. All these combinedly made our first home purchase smooth and hassle free. He has even assisted in an early settlement for us.
Aaron was absolutely fantastic He partnered with me from the beginning to find the loan that best suited my circumstances and gave me the highest chance of securing a property in a very competitive real estate market. He was always responsive, and found products that met me where I was without judgement or salesy tactics. I would highly recommend Aaron to those looking to buy.
Aaron is very communicative and clear with information always willing to help and provide advice tailored for your situation. Hes also very pleasant to deal with, which made all our interactions easy. Highly recommend giving him a call to discuss your future.
Aaron is incredible. He made sure to fully comprehend our financial situation and worked very hard to source for the best loan conditions to cater for our unique situation. He ensured we were assisted throughout our journey in getting a loan, all in a very short period.
Aaron's extensive knowledge of banking procedures and requirements helped us so much. He gave us good advice on our existing old loans and assisted us in obtaining the house titles for loans that had been paid down. He showed us how we could get the maximum amount of loan making use of our existing assets. There were many loan options he presented to us by creating a personalised excel spreadsheet for us
I was also very impressed with how proactive he was. The bank had required some documents to be translated and he had lined up a translator to do the job without me having to source for one. On top of that, Aaron was careful not to over burden us with document requests and only did so for what was absolutely necessary.
I am very grateful to Aaron. He took it upon himself to ensure we got the best loan option available whilst ensuring it was all done in a timely manner. He is super responsive and will provide useful advice support throughout.
My wife and I are extremely glad that we used Aaron's services. He has been extremely attentive to our needs, taking the time to explain the processes and guiding us through what ended up to be a very quick settlement. We cannot recommend Aaron enough, as he is a consummate professional and well connected. Should the opportunity arise in the future, we will most certainly rely on his services again.
Highly recommend Aaron as a Mortgage Broker, he is patient and a very detailed person. He provided me with expert advice and answered all the questions that I had. He took the time to explain the process for a first time home buyer and provided realistic information regarding different loans that were available for my situation. It's been a pleasure working with Aaron
Aaron was extremely helpful and patient with our first home loan. He answered all our questions and helped guide us through the whole process. He explained everything clearly and even gave us extra advice that helped alleviate the uncertainty of the purchase of our first home. We had some delays due to our choice of a small lender Qudos Bank but Aaron was very diligent in updating us through the worrying process of the delay. I would highly recommend him to my friends.
Exceptionally Detail-Oriented and Highly Recommended
I had the pleasure of working with Aaron on my home loan application, and I couldn't be happier with the experience. From the very beginning, it was clear that Aaron is a detail-oriented professional who goes above and beyond to ensure his clients receive the best possible service.
During our initial discussion, Aaron took the time to discuss various options with me, ensuring that I fully understood each choice available. What truly impressed me was that even after winning the auction, Aaron didn't stop there. He provided another set of suggestions for a different loan option, demonstrating his dedication to finding the most suitable solution for my needs.
What stood out even more was Aaron's responsiveness. He answered my questions promptly and efficiently. It wasn't uncommon for him to call me immediately after receiving an email from me, showing his commitment to addressing my concerns in a timely manner.
It's evident that Aaron works with the highest standards when preparing documents. This meticulous attention to detail gave me complete confidence throughout the loan application process. I can say without a doubt that working with Aaron was a decision I'm grateful for. I'm thrilled to recommend his services to anyone seeking assistance with their home loan application.
In fact, I've already referred some friends to Aaron, knowing that he will provide them with the same exceptional level of service that he provided me. Thank you, Aaron, for your outstanding dedication and expertise
Highly recommended
We had a fabulous experience with Aaron His knowledge and expertise were invaluable in the process of securing finance for our investment property. He was patient with us while we worked through the process and provided us with expert and comprehensive advice. We highly recommend Aarons services and we intend to use him in the future.
Aaron Chen helped me to re-finance my loan choosing the best lender with great current rate. very kind with great communication, always on time with correspondents and updates. Thank You Aaron again will highly recommend him
Aaron is an excellent mortgage broker - professional, friendly, and dedicated. He guided us through the entire process of buying our first home, helping us find potential properties and the best loan structures. He took the time to explain all the banking and real estate terms. Highly recommended for anyone looking for the best loan and support during the buying process.
Working with Aaron was an absolute delight. He was extremely understanding and helpful to my partner and I with buying our first house. We were so nervous and Aaron reassured us about all our concerns and made the process easy and understandable.
We would happily recommend Aaron in the future.
Aaron provides a stellar service, takes the time to understand your circumstances and engages quickly and professionally.
In our case it was clear that his years of experience navigating the banking system and time spent working in finance was of huge value. Thanks Aaron.
I highly recommend working with Aaron to make a sometimes daunting task straightforward and less overwhelming
Extremely happy with the service Aaron was able to find the right home loan with the requirements we needs. Aaron listened at what we needed and came through with a great result in a timely manner.
Thank you for providing very professional, fast and friendly service.
Aaron was recommended to me by a friend when i mentioned I was looking at refinancing.
When I reached out, he quickly made contact to discuss my needs.
He provided some great options in a really well set-out and easy to understand format so I felt confident in my decision-making.
He has been there to provide support and guidance through every step of the process.
I highly recommend Aaron if youre considering refinancing or applying for a new home loan.
Aaron is an excellent mortgage broker From the moment we contacted him, he was warm, sincere, and so knowledgeable. He was always on top of everything and regularly kept us updated, I never had to follow up on anything. Aaron did all the hard work for us and he went above and beyond to get us the best home loan. We highly recommend Aaron and will be going back to him for our investment property.
From the first conversation I had with Aaron I was impressed. He came across professional, friendly and not at all pushy which I really appreciated. Throughout the entire refinancing process I found Aaron to be extremely knowledgeable with excellent communication. He kept me updated throughout the process and found us a much better rate than what we were on with a bank we had stuck with for many years. In hindsight, I really wish we took the steps to refinance years ago. With Aaron's knowledge, professionalism and exemplary customer service I would not hesitate to recommend him. Do yourself a favour and give him a call, you won't be disappointed.
Aaron was incredibly helpful throughout the entire process of applying for a home loan. He was happy to answer any questions and was thorough with all steps of the process. Aaron consistently went above and beyond and has been such a great support. I would absolutely recommend him to my friends and anyone who is looking for a broker.
Aaron recently assisted us with a complicated mortgage application. He took the time to answer all our queries and was professional and responsive during the whole process. Highly recommended
Amazing customer service, Aaron has been extremely helpful and taken the time to assist us through the different stages of our purchase. Aaron was very professional and knowledgeable, he was efficient and communicated with us at every step. I am very happy with the loan amount, the rates and the way it is set up. Highly recommended.
Extremely helpful, knowledgeable and personable, quick to follow up with any of our concerns and made the whole process quick and easy. Highly recommended
Aaron was incredibly helpful assisting me to refinance then purchase another property. He was always available to answer any questions and gave regular updates. Thank you Aaron
Aaron got us a better deal on our home loan and was great to deal with. Made everything easy to understand and smooth
I highly recommend Aaron Chen - great service and professional with his strong financial knowledge. He was happy to answer any questions and got me a pre-approval loan over the holiday period in no time. Thanks greatly.
We would highly recommend Aaron Chen to anyone wishing to refinance or establish a mortgage. He is very knowledgeable and approachable. Whenever we had questions or queries, Aaron was so responsive. Our refinance was smooth and professional. Aaron made the process easy and was a pleasure to deal with.
As a first home buyer, financing your first home can be a very daunting experience. Fortunately for us, Aaron came to our help and provided us outstanding support which made the journey of buying our first home, a breeze.
The level of service that Aaron provided us was simply impeccable, he explained the mortgage process in simple terms, he intentionally allowed us time to digest information, and created a comfortable space to discuss our loan options.
In my opinion, I strongly recommend Aaron, not only for his financial expertise and overall knowledge but because his service offers something that seems elusive these days, a service of trust.
Aaron is a great mortgage broker. I had a very positive experience working with Aaron. He always kept me in the loop on the progress of my loan application and promptly answered any questions I had. Even when I messaged after working hours.
Aaron is very professional and have depth of knowledge in finance. We recently got our refinance approved within 3 days. Great experience Janet and Scott
Aaron was really helpful for us to make right decisions to choose the right product. Very calm and professional in his approach- Explained all products very clearly and was fantastic. We will highly recommend Aaron and he is very reliable
From first chat to loan drawdown. Aaron has always being friendly and professional with regular communications and provided us with stress free service. Not to mention he got us an excellent rate. Would not hesitate to recommend his services to all my family and friends.
I recently enlisted Aarons help to refinance my mortgage from a larger lender. Throughout the process he provided regular updates, and whenever there was a time that I had missed something that needed to be provided he was immediately in touch with me. This avoided any unnecessary delays. Because of this proactiveness and high level of service the whole refinancing process was wrapped up quickly. Most importantly, he was always very clear in his communication about the various products that potential lenders were offering and what features would be available for these products. Dealing with Aaron was a fantastic experience. He is a very clear communicator and proactive on all fronts. I would not hesitate to recommend him to any family or friends for their mortgage broking needs
Very professional and prompt in getting our refinance done. Would highly recommend him.
Aaron at Mortgage Choice is highly knowledgeable and experienced. He was able to secure us the best possible deal, saving us a lot. I'd highly recommend him.
Aaron has been amazing from the beginning. He always puts the client first and tries his best to meet all your specific requirements. His patience was exceptional, always providing professional advice throughout the process. Would highly recommend Aaron if you need any help with home loans!
Couldn't be happier with the service we received. Our application was a bit of a tricky one, after seeking numerous brokers, Aaron was the one who really stood out and recommended ways that would suit our needs. Years of experience really shown through while we were dealing with Aaron. He provided us different options and did not try to influence our decision on which way to go but instead - which ways are available. He truly went above and beyond and we are so very grateful and happy with the service we received. HIGHLY RECOMMEND!
I really needed help and Aaron gave me the solution. He is amazing to work with, brilliant communication and looked after me every step of the way. He was so patient with all the questions I threw at him. He explained everything to me before and during the entire process. Nothing was too much trouble and I was always kept well informed. Thank you so much Aaron! It was such a pleasure dealing with you. Would definitely recommend you to my friends and family.
My partner and I sought Aaron's help for refinancing our existing property, and applying for a pre-approval to upsize. His experience and the advice he offered us were extremely helpful, clearly laying out our options and the pros and cons of each in an easy to understand way, to help us decide what was right for us. I would highly recommend Aaron, and would personally go straight to him again in the future.
From first chat to loan drawdown. Aaron has always being friendly and professional with regular communications and provided us with stress free service. Not to mention he got us an excellent rate. Would not hesitate to recommend his services to all my family and friends.
Aaron was really helpful for us to make right decisions to choose the right product. Very calm and professional in his approach- Explained all products very clearly and was fantastic. We will highly recommend Aaron and he is very reliable!
My partner and I sought Aaron's help for refinancing our existing property, and applying for a pre-approval to upsize. His experience and the advice he offered us were extremely helpful, clearly laying out our options and the pros and cons of each in an easy to understand way, to help us decide what was right for us. I would highly recommend Aaron, and would personally go straight to him again in the future.
I really needed help and Aaron gave me the solution. He is amazing to work with, brilliant communication and looked after me every step of the way. He was so patient with all the questions I throwed at him. He explained everything to me before and during the entire process. Nothing was too much trouble and I was always kept well informed.
Thank you so much Aaron It was such a pleasure dealing with you.
Would definitely recommend you to my friends and family.
Couldn't be happier with the service we received. Our application was a bit of a tricky one, after seeking numerous brokers, Aaron was the one who really stood out and recommended ways that would suit our needs. Years of experience really shown through while we were dealing with Aaron. He provided us different options and did not try to influence our decision on which way to go but instead - which ways are available.
He truly went above and beyond and we are so very grateful and happy with the service we received.
HIGHLY RECOMMEND
Aaron has been amazing from the beginning. He always puts the client first and tries his best to meet all your specific requirements. His patience was exceptional, always providing professional advice throughout the process. Would highly recommend Aaron if you need any help with home loans
Aaron at Mortgage Choice is highly knowledgeable and experienced. He was able to secure us the best possible deal, saving us a lot. I'd highly recommend him.
Smoother experience as they have all your information.
Better understanding of your financials to provide tailored advice. 
Faster response compared to being matched with a new broker.
